Minitek Systems (India) Pvt. Ltd. Corporate Philosophy Minitek is an avowedly customer – oriented organization. Our primary focus is to achieve 100% customer satisfaction. We partner with our clients to provide Information Technology Solutions and services that create value addition to their business. We believe our success is driven by success of our customers. We continuously seek & enhance value addition in all our activities. We are committed to highest ethical & social standards of service commitments. Any violation of ethics & values is seriously reviewed at Minitek. Minitek offer comprehensive single source solutions and services Along the Consult - Design Build - Operate - Maintain value chain covering the entire IT Infrastructure of an enterprise like Software Licensing Networking Solutions Data center solutions Enterprise Solutions Security & Surveillance Barcode Solution Firewall & UTM Maintenance & support. About Minitek System (I) Pvt. Ltd. Minitek System (I) Pvt. Ltd. is one of the leading IT services providers of end to end solution that Includes: Consulting IT Infrastructure Management System Integration Custom Software Development and Business Process Outsourcing Solutions. In Minitek we have the skills, the technology and the commitment to design and deliver the most suitable solution for our customers. Our products and services meet the most stringent Standards of quality enabling us to build long term relationship. Minitek is dedicatedly customer – oriented organization. Our primary focus is to achieve 100% customer satisfaction. We partner with our clients to provide Information Technology Solutions and services that create value addition to their business. We continuously seek & enhance value addition in all our activities. We are committed to highest ethical & social standards. Minitek Systems (India) Pvt. Ltd. Corporate Overview Minitek Headquartered in Nashik with branch offices in Pune, Aurangabad & Mumbai. Minitek Incepted in 1995 considering growing demand in IT market & with vision to be a market leader & today we are proud to say that we are amongst one of the very few industry leading IT organizations in Nashik. We along with our sister concern Nice Computers are 24M USD (130Cr.) Organization as of last financial year 2013- 2014 with an employee strength of 180+ quality professionals. Minitek Systems India Pvt. Ltd. has its Corporate Office situated at 1st floor, Pingale Complex, Ghankar Lane, Raviwar Karanja, Nashik. Our sister concern Nice Computers handles the channels from Nashik & upcountry with a base of around 200-250 dealers. Minitek Systems India Pvt. Ltd. has split into its main branch handling Corporate, Institutes & Government sector Business & Minitek Computer Shoppe the Exclusive HP Showroom & Lenovo Showroom at Mahatma Nagar as its consumer outlet divisions for the SOHO segment. Retail (SOHO) Channels (Tier 3 Resellers) Corporate (Relationship/ Institutional) During the last few years we have expanded and extended our branches to Aurangabad (channel sales), Pune (corporate & SMB sales) and Mumbai (Corporate & SMB sales). While Minitek Systems (India) Pvt. Ltd. is IBM & HP Premium Business Partner, Nice Computers has been certified as HP Regional Distributors; Minitek Computer Shoppe has the recognition of being certified as the only HP Premium Partner for Nashik & also HP Original Cartridge Store. Minitek Systems (India) Pvt. Ltd. Business Partners Minitek has strategically partnered with Multinational organizations to provide its customers highest quality technology solutions & services. Our Esteemed Business Partnerships: HP for their entire range of Servers, Desktops, Notebooks, Thin clients, High-end Storage Systems, & Software. We value our partnership with HP since the time of Digital; we are the only HP Compaq partner since the time of Digital in Nashik. We have been honored with HP Business Partner since 2005 and HP Premium Business Partner since 2007, while we are the HP Silver Partner for HP’s Servers, Storage & Networking Products. Also we have the prestige of being the HP IPG Platinum Partner for HP’s Imaging & Digital Printing Products. Advanced Business partner of IBM for their range of Power Servers, & High-end Storage Systems & Software. We have been honored as IBM Partner World Member since 2010 consistently till date for our Value-added contribution in its success. Lenovo– for their entire range products i.e. think Centre Series of desktops, laptops &xSeries Servers. Minitek also has a Lenovo Exclusive store situated at Mahatma Nagar. We have also been honored with the Golden Partner Award for the Reseller ship for Lenovo. DELL –for their enterprise range products i.e. OptiPlex series of desktops, Latitude series of laptops, Precision series of Workstations, PowerEdge series of Servers, Power Vault series of Storage, & Networking. ACER –for their enterprise range products i.e. desktops, laptops & tablets. MICROSOFT– Sub-Distributor for their entire range of Software products (OEM, Full Pack, Volume License & Cloud). Also has been honored with the Microsoft Silver Partner since 2010 consistently till date. ADOBE – Certified Partner for their entire range of Software products (Academic & Commercial, Volume License & Cloud). AUTODESK – Bronze Partner for their AutoCAD range of Software products (LT, Full Pack, & Cloud). COREL – Authorize Partner for their entire range of Software products (CorelDraw, WinZip, Academic & Commercial). CISCO – Select Certified Partner, Specialization Small and Midsize Business [SMB] for their entire range of networking products (Wired & Wireless). FORTINET – Certified Partner for their entire range of Security products (Firewall, UTM & Wireless). Tyco (AMP) – Certified Partner for their entire range of networking products. Minitek Systems (India) Pvt. Ltd. Technology Partners Minitek Systems (India) Pvt. Ltd. Some other Significant Business Partnerships APC & Emerson (For Power Conditioning Equipment’s) Huawei (For Server & Networking) Motorola (For Barcode Solutions) Axis (For Surveillance) Kaspersky (End Point Security) VMware, Oracle, Symantec, RedHat, Cambium Networks. Minitek’s Quality team consists of professionals with below mentioned certifications MCPs & MCSEs, CCNA & CCNE, VSP & VTSP Certifications Microsoft Silver Midmarket Solution Provider & Silver OEM Tivoli Certified Sales Professionals & Tivoli Certified Technical Sales Specialist Cisco Select Certified Partner & Small and Midsize Business (SMB) Specialization AMP Net connect certified Professional VMware Sales Professional Technology skills & Resources Over past decade Minitek has been associated with organizations to support them to plan & deploy office IT infrastructure for business critical applications. These many years of experience has broadened Minitek’s proficiency level day after day. Minitek has a pool of around 90-95 quality technicians to support customers with highest level of proficiency standards. Our technical team consists of various Microsoft Certified Professionals, Cisco Certified Network Engineers, and Microsoft Certified Server Experts along with experts in motherboard, monitor and printer level repairing. Minitek Systems (India) Pvt. Ltd. Service Offerings Minitek has its centralized help desk situated in its corporate office. Support mechanisms adopted by our service coordinators are well documented for service call analysis & management to achieve customer satisfaction, fast response time & low down time. Comprehensive Hardware Maintenance Services Facility Management Services In today’s Demanding IT Scenario needs for proper IT services are increasing day by day with growing IT infrastructures. Minitek has proposed these suites of service offerings to meet the growing demands of the ongoing IT industry. Comprehensive Hardware Maintenance Services The suite of service offerings aimed under comprehensive hardware maintenance services help customers in maintaining their IT infrastructure in post warranty scenario. CHMS is aimed at ensuring that customer’s critical IT infrastructure is up & running to ensure business continuity. Minitek has invested in back up infrastructure for its engineers to support customer in a professionally managed way of working. Which is ultimately aimed at maintaining high uptime & availability of customer’s critical IT Infrastructure. Minitek offers a choice of service levels for customers to tailor their service needs. The CHMS Suite can be configured to include. Standby Equipment Customers can configure their service levels with arrangements of standby equipment when failure occurs & 100% uptime is critical to avoid loss of application. Onsite Resource Customer can configure their service levels with arrangement of onsite-qualified resource to achieve fast response time. Preventive Maintenance Services Periodic preventive maintenance anticipating potential equipment failure can keep customer’s IT infrastructure up & running. Repairs & Spares facility Minitek has a centralized help desk where centralized spares & repairs facility is available where equipment not repairable in the field is attended to and standby equipment is provided which is further replaced by repaired original equipment. Minitek Systems (India) Pvt. Ltd. Facility Management Services Facility Management Services covers all aspects of customer’s multi-vendor IT environment. This suite of offerings can be configured to include. Customers can select services that are right for their business. Minitek will ensure that the Support needed to integrate new technologies, resolve issues & control costs is provided. On Site Technical Resources Minitek can provide qualified engineers with varying levels of expertise, based on service level Requirement. On Site resources are mapped with the skill sets required & appropriately posted. Help Desk Services In the facility Management scope, the Help Desk is a resource provided at customer’s site, which acts as a central point for logging calls. The Help Desk logs, assigns & tracks the call until closure. The Help Desk also manages the support manpower resources available on site. Asset Management Services As a part of the suite of Facility Management Services, the customer can avail of IT inventory management services to keep track of IT infrastructure, the dates of purchase, warranty, warranty expiry period, annual maintenance contract duration, etc. this frees IT head from the tedious task of tracking the assets. Network Management This Service is aimed at providing network trouble shooting of cabling, networking cards, hubs, switches and routers. Additional services using proprietary management software from IBM, Cisco or HP can also be configured in this service offering. Software Distribution/ Data Backup Services Setting up procedures of Software Distribution/ Data Backup. Determining standard workstation suite of software & ensuring that software is distributed according to standards. Conducting periodic system audits to verify compliance. Establish back up procedures as per company’s requirements. Maintain on Site backup storage procedures. Determine Periodicity of backup. Minitek Systems (India) Pvt. Ltd. Social Responsibilities Along with our various Business Partnerships we have also carried along our social responsibilities. We are registered under all the necessary acts of the Government for the prosperity of our Business. Our Certificate of Incorporation No. : 11-124815 DT. 10th March, 2000 Registered under Shop-Act License No. : 501212 and renewed till 2014 Our CST Registration No. : 27530213396 C Our VAT Registration No. : 27530213396 V Our Service Tax Registration No. : AACCM3355RST001 Our PAN No. : AACCM3355R Adding to the list, we are also honored with the ISO 9001:2008 Certification on the 3rd of April, 2012. Considering the need of the hour, we have also completed the SMERA certification. We have been rated SE 2B by this National Rating Agency for High Performance Capability and Moderate Financial Strength. Bank Details: 1. Account Name : Minitek Systems (India) Private Limited Bank Name : HDFC Bank Limited. Account No. : 00642320001318. MICR Code : 422240002. Branch Address : Thatte Nagar, Nashik - 422005 Maharashtra Our Banking Details: RTGS/IFSC Code : HDFC0000064 2. Account Name : Minitek Systems (India) Private Limited Bank Name : IDBI Bank Limited Account No. : 458102000003520 MICR Code : 422259003 Branch Address : Sathye Bagh, M.G.Road, Nashik - 422001 Maharashtra RTGS/IFSC Code : IBKL0000458 Minitek Systems (India) Pvt. Ltd. CONTACT INFORMATION:- Corporate Office Nashik :- Pune :- Mr. Rajiv Gite (CEO) Minitek Systems (India) Pvt. Ltd., 1st Floor, Pingale Complex, Behind Old Railway Reservation Office, Raviwar Karanja, Nashik. – 422001. Contact No.: +91- 253- 3912500, 2310254. Fax No. : +91- 253 - 3912501 E-mail : sales@miniteksystems.com Minitek Systems (I) Pvt. Ltd. Office No. 303, 2nd Floor, "Venture", Bhusari Colony, Paud Road, Kothrud, Pune - 411038. Contact No.: +91- 20 - 25282015 Email: pune@miniteksystems.com Mumbai :- Minitek Systems (I) Pvt. Ltd. 413, Bhaveshwar Complex, Vidyavihar ( West ), Mumbai - 400086 Contact No.: +91- 22 -25121251 Email: mumbai@miniteksystems.com Aurangabad:- Minitek Systems (I) Pvt. Ltd. Plot No. 9A, Shiv Shakti Colony Opp. Saint Francis School, Jalna Road, Aurangabad - 431001 Contact No.: +91 - 240 - 3240900 Email: aurangabad@miniteksystems.com Minitek Systems (India) Pvt. Ltd. Our Certifications HP COMMERCIAL PC & PRINTING GOLD PARTNER CISCO CERTIFICATE COREL CERTIFICATE IBM CERTIFICATION LENOVO ONE PARTNER MICROSOFT SILVER PARTNER CAMBIUM NETWORKS TYCO CERTIFICATION AER CERTIFICATE 2014-15 INTEL TECHNOLOGY PARTNER Minitek Systems (India) Pvt. Ltd.