Servicing Oakland, Wayne, Washtenaw and Macomb Counties “My family and I were at a crossroads, my wife was adamant about staying in her own home, and I couldn’t imagine her anywhere else. But she rejected every caregiver we brought in, and it seemed we had no other choice. Then, we met Joddy. Joddy worked with my wife and assembled a team of caregivers that lifted her spirits, rejuvenated her heart, and allowed Dolores to live happy again in the comfort of her own home and her own community. Sharing Hearts lifted a huge weight from our shoulders. We could once again enjoy our time as a family knowing my wife’s daily needs were fulfilled. I would absolutely recommend Sharing Hearts to anyone who needs home care assistance.” - George Riley, Farmington Hills, MI SM Getting Started: •Call Sharing Hearts and a staff member will answer your questions regarding home care and our services. We can even provide you with a helpful guide “Save Money on Home Care” which will provide you with many ideas on how to keep services affordable. •When you are ready to initiate services, we will schedule a Consultative Assessment to understand your needs and preferences and make suggestions along with answering any other questions you may have. There is no charge for this service, and you are under no obligation to use Sharing Hearts as your home care provider. •Once we establish a Plan of Care, Sharing Hearts will select the best caregiver whose skill set best meets the priorities established for you or your loved one. We can usually have a caregiver in place within 24 to 48 hours. Information on Caregiver Code of Conduct™ Training Code of Conduct™ (CCC) Training focuses on the “softer” skills of providing home care services. CCC goes beyond the traditional training caregivers receive and emphasizes customer service, respect of person, privacy and propert y, cooking and cleaning skills and proper etiquette in a variet y of caregiving situations. SM www.sharinghearts.com 248-994-4317 Care available 24 hours, 7 days a week 28175 Haggerty Rd.• Novi, MI 48377 Office hours 8:30 a.m. – 5 p.m. Monday-Friday “A healthful life of happiness is more easily achieved from the foundation of a sharing heart.” Compassionate Personalized Professional Caregiving with a Sharing Heart Our Services Our Standards Sharing Hearts is dedicated to providing the highest qualit y home health care and services to the elderly and to those of any age who have physical challenges. We enable our clients to live happy, healthful and independent lives in their place of residence, whether a home, assisted living communit y, or even a nursing home with the help of their Sharing Hearts caregiver. We free family members from time consuming tasks so they have more time to visit with their loved ones. Our commitment to providing care with a gentle touch and kindness will become apparent on your first call to Sharing Hearts. All our Caregivers participate in our “Caregiver Code of Conduct Training™” which emphasizes interacting with our clients in a way that provides them with a better qualit y of life. No minimum requirements for any set amount of service. At Sharing Hearts we understand that each client has unique needs. Our services were designed to offer the ultimate in flexibilit y for our clients and families. From just an hour a week to round-the-clock care, we offer a full range of assistance including: Bathing and Grooming Meal Preparation Housekeeping and Laundry Medication Reminders Shopping, Errands and Transportation Companionship and Socialization Mobilit y Assistance Organization of mail, etc. •Sharing Hearts is bonded and fully insured. •Our screening process for caregivers includes • • • • • • • • Our Specialty Services include: •Hospital to Home Assistance •Live-In Services •End of Life Hospice Care •Alzheimer or Dementia Care •Special Needs Child or Adult Care •Post-injury Care criminal background and reference checks, random drug testing, initial skill testing and license verification when appropriate. Our standards of care are maintained via ongoing training which includes in-services on caregiving topics, plus our comprehensive Caregiver Code of Conduct™ Training that emphasizes “social” caregiving skills and caregiver behavior and etiquette. We have no minimum requirements for services provided. A client may enjoy our services for as little as one hour or up to twent y four hours per day, seven days a week. Sharing Hearts utilizes an electronic scheduling and “telephony” system that monitors the time the caregiver is in the client’s home, providing for timely care and accurate billing. We meet with potential clients in the home at no charge to establish a personalized care program. We routinely supervise and monitor our caregiver’s performance. We accept private pay, veteran payment programs, and long term care insurance payments for qualifying individuals. We observe and follow HIPAA laws and practice, respecting and protecting client privacy. • • • • • • • SM www.sharinghearts.com