How to read your
Electric Bill
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To Contact Us or For Questions About Your Bill
Llmanos para preguntas de su cuentas(s)
1-866-917-8271
Service@StarTexPower.com
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- - - outages and
- emergencies to your
To- report
Invoice Number: 111111
regulatedTDUpteasecall:
Fcxbiliogqueslions0ftocall091yoo<sef'V>Ce,pleasecootactStarTD
CenterPoint: 1-800-332-7143
A CoMtellation Company
:::;��S::�:�������-:� is available Monday
throogh Friday from 7;00am lo 6:00pm and Saturday: 8:00pm to 5:00pm
(CSTJ0< you may visit us on1ioo at WWWSJaritxPowe!oom.
P.O.Box 650827
I'-
POWER'"
Dallas, TX 75265-0827
NOTICE TO OUR CUSTOMERS:
The Public Uti/lty Commission of Texas
(PUCT) would like you to know thal. ii you
believe !his bill coniains unauthorized charges.
please contact Constelaltion NewEnergy. lllC
OBA Star Tex Power at (866) 917-i271 to
dispu1e such charges . If you ar& not satisfied
you may file a complaint with the PUCT a1.
P.O. Box 13326.Austin.Te:tas 78711-3326,
{512)936- 71 20 or loll-free in Texas at (888)
782-8477. Hearing and speech-impaired
individuals with text telephones {TTY) may
contact 1he commission at (512) 936-71 36.
Complain1s may a!so be filed electronically al
<http·//Www-DUCstatt tx
usJconsumtrlcomplalntfCornp lalnt.;aspx>
PUCT Certlllcale # 10014
Previous Balance
MESSAGES
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St
Pow
$156.18
$156.18
Pay you Bill online at:
http://www.startexpower.com/MyAccount
1
Your Account Number.
2
Your Local Transmission and
Distribution Utility (TDU)
contact information - where
you can call directly to report a
power outage or emergency
situation.
3
Detailed payment
information.
4
Meter reading information.
Current and Past month
readings as provided by
your TDU.
5
Summary of current charges.
Detailed Information can be
found on the back.
$0.00
$146.21
$146.21
$153.52
Amount Due (if paid after 12/29/2011)
A 5.00 % late payment penalty will be charged on the current bill if not paid by the due date
# Days
Previous Meter
Read
1219/2011
31
_ _ _ _
CURRENT CHARGES
� �2701�1
you money ;n
by bringing you FREE Customer Service and No
Surprises. We never charge you to call In and speak with
a Customer Care Representative, request help, or make a
payment via phone or online. It Is our pleasu re to bring
you the Star Treatment and to go the extra mile at no
ext, a cost to you.
p
A
V
Amount Due (if paid by 12/29/2011)
CURRENT READINGS
11/8/2011
CreditCard
Current Charges
Service Address: 1234 Some Place Dr. Houston TX 77027
Meter Number
Previous Meter
Current Meter
Read Date
Read Date
162334459
$156.18
Account Summary as of Bill Date 12/13/2011
Payments Received
11/2512011
Balance Forward
Mon-Fri: 7:00AM - 8:00PM
Saturday: 8:00AM - 5:00PM
f)
45,567
Demand
ESI ID: 000000000000000
Meter Multiplier
kWh
1,383
46,950
(See back for details)
Energy Charges
$138.16
$3.53
TOU Surcharges Approved by PUC
Taxes
$1.45
Assessments
$3.07
TOTAL CURRENT CHARGES
$146.21
CONTRACT INFORMATION
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215/2011
0000000000000000000000
214/2013
Amoon\ bille<l may include additional price chartQes allowed by law or r�latOlV action
For more information about residential electric service please visit www.powertochoose.com
PloaS& •llow 5 lo 7 days tor proc<!SSlng. OtltKh and rolUrn this portion withct..ck �,bla to S11rhx Pow.,, or you rn.iy p�y onlina by vlsiling www.S,�rTexPow11tr.com
Invoice Number Account Number Due Date Total Amount Due
Ro,lilJnlhispo,ti()nior)")l,lf�.ThilN<'f(N.
�"--PO
StarTex
WER'
'
12129'2011
Enter Amount Paid
Amount Due If Paid Late
P.0.Bo,650827
ACon,i.».,1-,c-r Dallas, TX 75265--0827
$146.21
$153.52
DDD,DDD-DD
6 Current Contract Information,
which includes your ESI ID and
Contract Dates. Your Start and
End dates will turn RED when
"End Date" is within 90 days.
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StarTex Power
P.O. Box 650827
Dallas, TX 75265-0827
1234 Some Place Dr.
HOUSTON, TX 77027
PUCT Certificate# 10014
00052600002101901229000214132011000014621000000000000014
7
How to read your mechanical dial electric meter
To read your meter:
- Stand directly in front of your meter to ensure that you are reading it accurately.
- Read all the dials and write all numbers from left to right.
- If the pointer is between two numbers, always write down the smaller number the pointer
has just passed.
- If the pointer is between 9 and 0, always write down the 9.
- If the pointer is positioned exactly on a number, look at the dial on the right. If that pointer
has not passed zero, record the next smaller number.
- Since the first dial has no dial to its right,
the number must be read independently. ����
9
1
1
9
9
1
1
9
Messages section - Used to
provide important information
from StarTex Power, your TDU,
or the Public Utility
Commission of Texas (PUCT).
-
The meter reading for this example is 82051.
_IL
To find the amount of energy used between
two readings, subtract the first reading from the second.
...!L
© 2012 StarTex Power