Participation Matters A guide for raising money and awareness for Parent Project Muscular Dystrophy Dear PPMD family, friend, and supporter: On behalf of everyone at Parent Project Muscular Dystrophy (PPMD), I would like to extend our sincere thanks for your interest in helping us boost our awareness and fundraising efforts. Whether you have already hosted your own fundraiser or are new to the PPMD community, your active participation means the world to us. We’ve compiled Participation Matters because it’s critical for all of us to work together and within a well-defined set of guidelines. We ask that you carefully review this information (and keep it handy!) as it contains important legal procedures that are necessary to follow when raising money on behalf of PPMD. While we value the wonderful creativity and initiative of our volunteers, our growing organization also needs to ensure that we effectively follow the stringent tax codes established by the IRS with regard to nonprofit fundraising activities. So once again, thank you. Your participation and your leadership is invaluable to us. Leaders are ordinary people with extraordinary determination. It is because of leaders like you – people who donate their time and money to our cause – that we are able to fund promising research, advocate for government funding and legislation, and offer the latest care information for everyone with Duchenne and their families. You are the strength of this community. Together, we can make a difference. Together, we can raise awareness. Together, we can raise money to funds critical research. Together, we will end Duchenne. Sincerely, Ryan Fischer Director of Community Outreach & Advocacy Contents C.O.M.P.A.S.S. A Guide to Planning Successful Fundraising Events PPMD’s Media Relations Roadmap You Can Do It 2 Contact 12 Media Relations 3 Organize 15 Press Release 4 Materials 6 Press and Publicity Brand Identity and Guidelines 7 Accounting 8 Submit 9 Send “Thank You” Notes Presenting a Consistent Voice 18 Our Name and Tagline 19 Vision and Mission 20 Values 21 Objectives 22 Key Messages 27 Boilerplate 28 Elevator Pitch 29Implementing the Identity System 36 Appendix C.O.M.P.A.S.S. A GUIDE TO PLANNING SUCCESSFUL FUNDRAISING EVENTS This section is designed to help you navigate your way as you are planning, executing, and wrapping up your fundraiser. Parent Project Muscular Dystrophy (PPMD) has streamlined this process as much as possible to ensure you receive proper support from us and have a smooth, successful event from beginning to end. Parent Project Muscular Dystrophy is a tax-exempt 501(c)(3) organization. This nonprofit status is crucial to our ability to work toward our mission; it must be held in the highest regard. You can help by following PPMD’s C.O.M.P.A.S.S. event guidelines. The following guidelines will help to ensure that your event is a huge success. It will also answer questions you may have about running an event for PPMD. After your initial brainstorming phase, here is how you get started with putting together your event. Parent Project Muscular Dystrophy | 1 Q: What should the name of my event be? A: We suggest choosing a name that reflects the type of event you are hosting and the family it is benefiting. We also strongly recommend including Duchenne in the name. For example, “The Smith Family Golf Tournament for Duchenne muscular dystrophy” or “Golf for Mike to end Duchenne.” Names like “Michael’s Challenge” or “Race for Tim” are not specific and may be confusing to first-time event attendees with regard to your event’s purpose. Contact First things first, tell PPMD about your event! Why is this necessary? Parent Project Muscular Dystrophy has an obligation to assure both its Board of Directors and the federal government that its activities are compliant with those required of all 501(c)(3) nonprofit organizations. Even as a volunteer, the work you do on our behalf “counts.” By providing PPMD with this information in advance, we will be able to better assist you as you begin planning your event. If have trouble deciding what type of event to host, give us a call. We will do our best to offer suggestions. Choose the type of event that best reflects your personality, is rewarding for you, and one that you have the time and the resources to manage. For a list of fundraising ideas, visit ParentProjectMD.org/ideas. Please contact Ryan Fischer, PPMD’s Outreach Director, at (201) 944-9985 or Ryan@ParentProjectMD.org to discuss the fundraising event you have in mind. We will add your event to our online calendar. To start, we will need to know: • Name of your event • What kind of event it is (auction, dinner, golf tournament, etc.) • Location (City, State) • Contact name and phone number Web Option Available for Your Events PPMD will post your event on our calendar at ParentProjectMD.org/ Connect_calendar. You have the ability to customize the page to your liking. Think of it as a blank slate. PPMD can help create a logo for your event as well. Please contact Danielle Garrigan at Danielle@ParentProjectMD.org to learn more. 2 | Participation Matters Organize Parent Project Muscular Dystrophy strongly encourages you, the event leader, to organize an event committee. Don’t overwhelm yourself by trying to put on the entire event alone. Why this is necessary Events can be overwhelming. Form a committee, or team, to help you plan, coordinate, and execute your event. PPMD often works with families who try to organize their event alone. It is not to say that this can’t be done, but it certainly adds a lot of pressure on that one person, or one family, to do everything. We suggest gathering a group of family and friends that you can trust and depend on (for deadlines, assistance, honesty, etc.). Sharing responsibilities also makes everyone more invested in the success — and fun — of the event! Once you have determined who will be on your event committee, organize a kickoff meeting to review the timeline and assign some team leaders. By making these decisions early, you help give everyone involved an idea of what you expect from their participation. It will also give you a great guide as you move forward with your event. Q: Who should I ask to join my event committee? A: Ideally, you should try to organize your committee with reliable “go getter” type people. It takes a certain type of fearless person who is committed to the cause to solicit auction items, sponsorships, and donations. This is also a great opportunity to involve those family members and friends who always ask, “What can I do to help?”. By inviting them to be on your event committee and by assigning them tasks, you empower them to create change in the Duchenne community. You can also look for people based on certain strengths (i.e.: a friend who works for the local paper to be your press person). Parent Project Muscular Dystrophy | 3 Q: Is there a charge for using PPMD’s materials at my event? A: No, we offer event materials free of charge to help you promote PPMD’s mission and to help raise awareness for Duchenne. Our only request is that you return any unused items to PPMD’s development office in New Jersey. This helps us maintain a healthy supply of materials and reduce the cost to produce them. Materials Parent Project Muscular Dystrophy offers materials to support your event. Our materials range from brochures and fact sheets to balloons, flyers, and an overview video. We are very happy to discuss the materials we have available and which may be the best fit for your event. Parent Project Muscular Dystrophy is happy to provide you with free items to help make your event even more spectacular and take awareness to the next level. To learn more or to order items for your event, contact our Project Coordinator Danielle Garrigan: Danielle@ParentProjectMD.org. PPMD Event Materials • C ustom logo design for your event • O nline fundraising page with URL you can send to friends and family • Red End Duchenne Bracelets • T-shirts for giveaways • End Duchenne X Pins • Pom Poms • Flyers • Pens • Balloons • End Duchenne X Magnets 4 | Participation Matters Fundraising online for your event You have the option of creating your very own fundraising page specifically for your event! It’s an easy way to track donations and send thank you’s to those who cannot attend. Contact Ryan Fischer (Ryan@ParentProjectMD.org) to find out more. We can change the name to the name of your event so that people can donate online. Ex: Donate to (Event Name). We can also make you an event page. See example of an upcoming event below. Parent Project Muscular Dystrophy | 5 Can I use PPMD letterhead for our solicitation letters? PPMD actually has special event stationary for you to use. Please contact the New Jersey office to request the stationary. Important: Before you print your own materials, please send a draft copy of invitations, tickets, programs, press releases etc., to the PPMD development office in New Jersey. We need to approve these materials and may offer suggestions. PPMD also offers templates for printed event materials. We’re happy to share these templates that other PPMD fundraisers have successfully used in the past. Press and Publicity A friendly reminder: Always use the entire name of our organization: “Parent Project Muscular Dystrophy”. Many people mistakenly refer to us as “The Parent Project,” which is the name of a different nonprofit organization. Why this is necessary As a growing nonprofit organization, it is increasingly important for Parent Project Muscular Dystrophy to maintain a strong identity. It is also in the best interest of the Duchenne community to use a consistent, clear voice in all communications. “The Parent Project,” is actually the name of another nonprofit organization (one that works with difficult and abusive teenagers). When you write or say “The Parent Project,” you are actually raising awareness for an entirely different organization and an entirely different cause. Before sending out any correspondence including event invitations or letters please double-check with Parent Project Muscular Dystrophy to be sure you’re using the correct name. After you write out “Parent Project Muscular Dystrophy” once, you may abbreviate it to “PPMD” thereafter. We need to approve these materials and will offer suggestions, if any. PPMD also offers templates for printed event materials. We’re happy to share the templates that other PPMD fundraisers have used successfully in the past. See our section on “Generating Press” to learn more about how to contact local newspapers, radio stations, and other affiliates. Contact our Communications Director, Will Nolan (Will@ParentProjectMD.org), if you have any questions. 6 | Participation Matters Accounting All fundraising events carried out under the Parent Project Muscular Dystrophy name and logo must adhere to generally accepted accounting procedures (GAAP) for nonprofits. Why this is necessary As we mentioned earlier, Parent Project Muscular Dystrophy has a legal responsibility to accurately report its income using generally accepted accounting practices (GAAP) for nonprofits. Please follow the guidelines listed below to help us keep track of proceeds from your event. How to accept donations by check Please ensure that all checks and donations are made out to: “Parent Project Muscular Dystrophy” or “PPMD.” Make photocopies of all checks and event-related correspondence. When you collect donations and in-kind items for you event, please make photocopies of checks and correspondence for your records and ours. Keeping copies will provide a cross-reference, if there are any problems, and will also provide you with a list from which to write personal thank-you notes. Clearly print your event name on each check. As you collect the donation checks, clearly print your event or family name on each one. For example, “The Smith Family Golf Tournament for Duchenne” or “Donations made in honor of The Smith Family.” Please bundle your donations together and mail them to PPMD’s development office. Q: Can I open a bank account, deposit all the donation checks there, then cut a big check to PPMD? A: No, this does not adhere to generally accepted accounting practices (GAAP) for nonprofits. If you deposit a check made out to PPMD into your bank account, this is considered “co-mingling” funds. Secondly, if your donors make a check payable to you, then they haven’t made a “donation” to PPMD; therefore we cannot provide them with a receipt acknowledging their gift and giving them the opportunity to deduct it from their taxes. Lastly, to open a bank account under the organization’s name is illegal. How to take credit card donations PPMD can also provide you with credit card information forms that will allow you to take credit card donations at your event. We do not send actual credit card processing machines. We send a simple, short, fill-inthe-blanks form. The information you collect is necessary for PPMD to properly receipt the donor. What to do with cash donations If you receive cash donations, please go to your local bank and get a bank check (issued to Parent Project Muscular Dystrophy), or a money order for the total cash amount. Then, mail it to the PPMD development office in New Jersey. Or make it even easier and create an online fundraising page that allows donors to give directly to PPMD through your event page. Then you avoid having to deal with checks, credit cards, or cash directly. Parent Project Muscular Dystrophy | 7 Q: What if I don’t want PPMD to mail anything to my friends? A: PPMD does not send monthly, bi-monthly or even quarterly mailings to our group of “friends.” We are very selective about what mailings each group in our database receives. As a nonprofit, we rely on the generosity of our constituents to support our efforts in the Duchenne field. Although 95% of all of our donors support us because they hold our cause near and dear to their hearts, we do give donors the opportunity to join our “do not mail” list. Fundraising online for your event You have the option of creating your very own fundraising page specifically for your event! It’s an easy way to track donations and send thank you’s to those who cannot attend. Contact Ryan Fischer (Ryan@ParentProjectMD.org) to find out more. Submit Please mail donations, donor information, and any additional event correspondence to Ryan Fischer, c/o Parent Project Muscular Dystrophy’s development office within 30 days after your event. Our address is: Ryan Fischer Parent Project Muscular Dystrophy 401 Hackensack Avenue, 9th Floor Hackensack, NJ 07601 Only send donations in the form of checks, credit card information, bank check, or money order. If someone gives you cash, please deposit the cash and write us a check or money order for the amount. Please send us the person’s name, address, donation amount, and event name. This way we can properly receipt them. If you ask your donors to mail their contribution directly to the PPMD office, please ask them to write your family’s name or your event’s name somewhere on the check. Why this is necessary The donor’s information is entered into PPMD’s database with a note that they made a contribution via your fundraiser. Again, please ensure that each check clearly indicates your event’s or your family’s name. Doing this helps us appropriately categorize donations in our database. In turn, we’re able to generate accurate fundraising reports and donor receipts in a timely manner. The donor’s information is not shared with any other individuals, organizations, or corporations. Individuals in our database may receive information directly from PPMD in the future, including (but not limited to) information they have requested or information about other PPMD events and activities in their area. 8 | Participation Matters Expense Reimbursement Forms Parent Project Muscular Dystrophy recognizes that hosting an event often incurs associated costs. It is our policy to deposit funds into a fundraising account under your event name as soon as we receive them. Once there are funds deposited on your behalf, PPMD is happy to reimburse you for event-related expenses. All expenses must be reported on PPMD’s expense reimbursement form and submitted with corresponding receipts. For more information on expense reimbursement, please contact Ryan Fischer at 201-944-9985. All events must keep fundraising costs under 30% of the gross proceeds, as outlined by PPMD’s fundraising policies. By adhering to these strict fundraising percentages, PPMD maintains excellent percentages in our reporting, which helps us secure government, foundation, and corporate giving. Send “Thank you” Notes Parent Project Muscular Dystrophy believes in the importance of donor integrity and is committed to acknowledging the generosity of all PPMD donors. Q: How soon will donors receive their “thank you” letter and tax receipt from PPMD? A: Once donations are received in the PPMD’s development office, we input each check and issue “thank you” letters and tax receipts. This process usually takes anywhere from 2-4 weeks, depending on the time of year and volume of donations. Why this is necessary All tax receipts must be issued from the Parent Project Muscular Dystrophy corporate office in order to comply with Federal Law. However, we also encourage you, the fundraising host, to send a personal “thank you.” In your note, you may want to include a sentence that states, “Keep an eye out for your official tax receipt in the mail from Parent Project Muscular Dystrophy.” Parent Project Muscular Dystrophy | 9 PPMD’s Media Relations Roadmap YOU CAN DO IT Hosting a Parent Project Muscular Dystrophy (PPMD) fundraising event in your community is a terrific opportunity to garner media attention. The effective use of free media opportunities gives you the chance to raise awareness about Duchenne among your community and to call attention to the importance of raising funds for research. Parent Project Muscular Dystrophy | 11 Media Relations You don’t have to be a seasoned public relations professional or publicist to capture the attention of editors, reporters, and bloggers. However, you have a better chance of getting your event “covered” by local and online media with some proven methods of generating media interest. It often takes lots of friendly follow up and persistence to break through the clutter in someone’s inbox. Your biggest strength is your passion and enthusiasm for — and accurate knowledge of — the importance of raising Duchenne research dollars. And, of course, telling your family’s story. Tools to help you get press To make it easier for you, Parent Project Muscular Dystrophy has put together some tips on how best to catch an editor’s ear and communicate messages about PPMD and Duchenne. On the following pages, you’ll find: • Tips for pitching the media • Key talking points on PPMD and Duchenne • A “swiss cheese” pitch letter/email and press release (you fill in the blanks!) • General interview tips Confidentiality and sensitivity issues Parent Project Muscular Dystrophy is sensitive to the fact that discussing Duchenne can bring up sensitive issues for you and your family. We understand if there are parts of these press materials that you would like to edit in order to keep you and your family comfortable. Talking about Duchenne can be difficult, but we also encourage you to ‘go for it’ because of how hugely important it is to bring this disorder to the forefront. Reporters want to hear your story. They are less interested in generalities. Research: Know your local reporters and their beats As with any form of communications, know your audience. Before you email a pitch, press release, or pick up the phone, compile an accurate media list. Find the names of editors and reporters who report on related topics, such as community-, health- or science-related topics. In other words, find out their beat. And you can often find their contact information (phone, fax, email) and instructions for submitting a story idea online or in a hard copy of the publication. Also search for websites and bloggers that cover your community. And don’t forget Facebook! Many communities now have Facebook pages that allow residents to post upcoming events. 12 | Participation Matters Here are some reporters most likely to cover your story: Daily newspapers – Features Editor, Calendar Editor, Health Reporter, Metro Desk eekly newspapers – Features Editor, Calendar Editor, Health W Reporter, Metro Desk Television stations – Assignment Desk, News Desk, or Health Reporter Radio news stations – News Desk Pitch: Tell your story A “pitch” is used to make an editor or a reporter sit up and take interest in your story. It can take the form of a short email, one-page letter (see appendix), or a phone call. The two most important things to remember: keep it brief (it’s a teaser) and give them a compelling reason why they should cover your story. For instance, why would your event or your personal story be of interest to their readers? Why are you hosting a fundraising event? At the end of the letter or conversation, offer to send them more information in the form of a press release (see Appendix, page 40). Tips for talking about PPMD & Duchenne With its complex nature and extensive scientific terminology, Duchenne muscular dystrophy can be difficult to fully comprehend. We’ve compiled our recommendations below to help you better communicate about Duchenne with reporters, event attendees, and other parents. Words like ‘normal’, ‘fulfilled’, and ‘productive’ should be used carefully so the sentence does not imply that those affected by Duchenne aren’t ‘normal’, ‘fulfilled’, or ‘productive’. Please see the Brand Identity Guidelines (Page 16) for our mission statement and facts about Duchenne. Negative adjectives and phrases to avoid Positive adjectives and phrases to use Suffers from Diagnosed with Terrible, debilitating disease Progressive muscle disorder Afflicted with Affected by Wheelchair bound/Confined to a wheelchair Needs the assistance of a wheelchair Disease (viral) Disorder (genetic)/Condition Crippling or crippled Progressive muscle disorder Parent Project Muscular Dystrophy | 13 When you talk or email about Duchenne to the media, here are a few things to keep in mind Be prepared. • Know the five “Ws” of your event: who, what, when, where, why (and how). • Be familiar with the publication and its audience. • H ave PPMD’s mission statement and key messages with you for reference. (Pages 21, 24) Be truthful and direct. • Make your key points as simply and as often as possible. • Have engaging examples or anecdotes to back up your key points. Tell your personal story. •If you don’t know the answer to a reporter’s question, admit it and offer to get the information for the reporter as soon as possible. (Be sure to follow up!) Be confident and relaxed. • You are the expert. • A successful interview is often a conversation, not an inquisition. Be sure you understand the question before you answer. • If you’re not sure what the reporter is asking, say so. • It’s OK to ask a reporter to back up or rephrase a question. Be aware of saying things “off the record.” • It doesn’t exist; what you say can be quoted. Never say “no comment.” • Give a reason for why you can’t discuss certain topics or issues. • There are many ways to give a “non-answer” answer. You can redirect the conversation by saying, “I can’t discuss that, but what I can tell you is that our program is successful because…” Don’t be afraid to show emotion. • T his is a very emotional topic for you and your family…and for many other families out there that may connect with your message and be inspired by your story. Silence, or long pauses, are OK. • When you’ve made your point, stop speaking. Don’t feel like you have to keep talking. People often speak nervously to fill the silence, which may dilute their original, well-articulated point. Remember, you have control over what you say in an interview. • The editor has ultimate control over what finally appears in print or on the air. 14 | Participation Matters Press Release Parent Project Muscular Dystrophy has written a “swiss cheese” Event Press Release (see Appendix). It contains key points and messages and leaves “holes” for you to fill in and distribute to the media. It’s suitable for all types and sizes of events - from letter writing campaigns, to change drives, to bake sales, to dinner dances. Any and every event counts and we want as many people as possible to know about both the event and Duchenne. After you’ve personalized your press release, you’re ready to send it via fax or email to the contacts on your media list. Be mindful of publications’ deadlines. In some instances, they need to be notified six weeks before the event in order to be included in the calendar listing. Follow up: be friendly, yet persistent After you distribute your press release to your media list, be sure to follow up. Editors and reporters are typically under deadline and have a lot going on, so give them a few days to get to it. Then pursue your first round of follow up with a call or email. We suggest that you ask if they received the release OK, gauge their interest in covering your story, and stress that you’re available to help. Don’t be discouraged if it takes you several attempts to reach an editor or reporter. Follow up, whether it’s the first-round or third-round, is a great opportunity to stay in the reporter’s mind and build a relationship. Sometimes just a string friendly, informative 30-second conversation can go a long way. If a reporter ever asks to speak with someone at PPMD, refer them to our Communications Director, Will Nolan at Will@ParentProjectMD.org. Press Placement Parent Project Muscular Dystrophy would appreciate receiving a copy of all press placements you receive, so we can keep our media records as accurate and up-to-date as possible. We also like to share any successful press placements with the community via Facebook and the community site. Final Outcome Please do not to be discouraged if your press releases and story ideas do not get placed. For whatever reason, many press releases slip by the wayside and never make it to print. Your efforts are still worth it, and we appreciate all the time you’ve spent. Parent Project Muscular Dystrophy | 15 Brand Identity Guidelines PRESENTING A CONSISTENT VOICE The following pages provide communications tools that keep our messaging and visual identity clear and consistent. We have compiled this guide for your use in order to help you better understand and communicate about both Duchenne and Parent Project Muscular Dystrophy (PPMD). In this section you will find information about our organization, general facts about Duchenne, and specific language we recommend using in conversation and in print. We have also included important information about using our logo correctly. Consistent branding (language and visuals) presents PPMD to the public in the most professional manner possible and helps avoid confusion when discussing this complex disorder. A successful brand communicates stability, creates recognition for our organization, raises awareness more effectively, and helps generate income. We thank you for your careful attention to our branding efforts. Parent Project Muscular Dystrophy | 17 Our Name and Tagline Our name For reference in printed materials, please use our full name: Parent Project Muscular Dystrophy. The abbreviation PPMD should be used only after the full name has already been mentioned within the document. Parent Project Muscular Dystrophy Our name Our tagline: a simple explanation The tagline works with our name to support and reflect who we are. Leading the fight to end Duchenne Our tagline 18 | Participation Matters Vision and Mission A vision statement articulates the change our organization wants to make in the world. While mission statements describe the actual purpose of an organization, vision statements paint a picture of the future, often idealistic and motivating. What will it look like if Parent Project Muscular Dystrophy achieves its overarching impact on society? Our vision Parent Project Muscular Dystrophy envisions a world in which all young men with Duchenne survive their diagnosis and live long, healthy lives. The mission statement explains what Parent Project Muscular Dystrophy does and why it exists. If the vision statement expresses our ideal world, the mission statement expresses our specific role in making that ideal world come to pass. Our mission Parent Project Muscular Dystrophy’s mission is to end Duchenne. We accelerate research, raise our voices in Washington, demand optimal care for all young men, and educate the global community. Parent Project Muscular Dystrophy | 19 Values Values speak to the philosophy that lies at the heart of our work. A values statement articulates the key beliefs that guide major programs as well as day-to-day decision-making. Values motivate staff, board members, and volunteers, and serve as a public declaration of what Parent Project Muscular Dystrophy wants evident in, and reflected by, its activities. Our Values Our work and relationships are driven by several deeply held principles: We value… Family Young men with Duchenne and their families are at the heart of everything we do, and they always come first. Impact We believe that the fight to end Duchenne requires a broad approach that combines research, advocacy, care, and education, to help us understand, treat, and ultimately find a cure. Optimism We see many reasons for hope—from improved treatments to more awareness; from the dedication of our researchers to the passion of our community; from the resilience of our families to the longer lives boys are living today. Knowledge We believe that knowledge is power—whether it’s researchers seeking life-saving treatments, health care professionals looking to give the best possible care, parents who just want their child to live longer, or young men who just want to understand what’s happening to them. Collaboration We are strongest when we are a united community that works together to save lives. Determination We will not end our fight until every young man with Duchenne survives his diagnosis. 20 | Participation Matters Objectives Our strategic objectives are the specific goals Parent Project Muscular Dystrophy must achieve to fulfill its mission. Clear objectives help us plan, prioritize, and assess the success of our work, and are set or updated every few years as part of strategic planning. Strategic Objectives Research To identify and aggressively fund the most promising near and long-term Duchenne research and cutting-edge therapies. To stimulate new research to ensure that the therapeutic pipeline is rich with opportunity. To encourage and support the pharmaceutical industry to maximize their investment in Duchenne. Advocacy To ensure the patient’s voice is heard in Washington, DC, so policies lead to improvements in the lives of families affected by Duchenne and reflect the needs of the whole community. To work with the National Institutes of Health and other agencies to ensure that Duchenne research and clinical trials remain a high priority. To work with federal regulatory agencies so they address Duchennespecific concerns in their decision-making. Care To identify gaps in care for young men with Duchenne and work toward solutions. To work with clinicians and other health care professionals across the globe to ensure all Duchenne patients have access to optimal care. Community To provide a supportive environment in which people affected by Duchenne can share needs, concerns, and common experiences. To work collaboratively with stakeholders who make up the Duchenne population and to participate actively and effectively in the international Duchenne community. Parent Project Muscular Dystrophy | 21 Education To increase recognition of muscle weakness among healthcare professionals and promote early diagnosis. To share up-to-date information about treatment and care options with all members of the Duchenne community. To raise awareness about Duchenne and provide educational materials to the global community. Key Messages Key messages serve as the foundation for written communications efforts. They define who we are, who we serve, what sets us apart, in as concise a form as possible. Key messages summarize the big ideas behind our organization and the activities that fulfill your mission. Our key message structure We have put our messages into the following structure: 1. Problem: What is Duchenne and how does it affect those who get it? 2. Impact: How does our work make a difference in the fight to end Duchenne? 3. Action: How can you help us end Duchenne? Problem: What is Duchenne and how does it affect those who get it? Duchenne is the most common fatal genetic disorder diagnosed in early childhood. Duchenne is a progressive and fatal form of muscular dystrophy. • Duchenne affects one out of every 3,500 live male births. • Duchenne occurs across all races and cultures. • Most young men with Duchenne won’t survive much beyond their twenties. • A lthough treatments may slow down its progression, Duchenne has no cure. 22 | Participation Matters Anyone can be affected by Duchenne. • Duchenne is caused by a mutated gene found on the X-chromosome. • Because girls have two X-chromosomes (an “extra”) and boys only have one X-chromosome, Duchenne primarily affects boys. • Because it’s a genetic disorder, Duchenne can be passed down from parent to child. • About 35% of cases are caused by spontaneous genetic mutation —in families with no history of Duchenne. Duchenne slowly robs young men of the use of their muscles, which can lead to serious medical problems, especially heart and lung failure. • Early in life, boys with Duchenne develop more slowly—sitting up, standing, walking, and talking. • Boys with Duchenne typically lose their ability to walk between the ages of 10 and 14. • By their late teens, young men lose their upper body strength, including the use of their arms. • During their teenage years, young men with Duchenne will need a respirator to help them breathe at night. Eventually, they will need constant support. • Cardiac problems will develop and can start early or during the teenage years. • Young men with Duchenne typically live into their twenties or early thirties. Although there’s currently no cure, young men with Duchenne are remaining independent, walking for more years, and living longer than ever before, thanks to earlier diagnoses and better treatments and care. Impact: How does Parent Project Muscular Dystrophy’s work make a difference in the fight to end Duchenne? Everything we do—and everything we have done since our founding in 1994—helps individuals with Duchenne live longer, stronger lives. We will not rest until every young man has a treatment to end Duchenne. Broader research: With a comprehensive approach that includes an aggressive research and advocacy agenda, we’ve helped leverage millions of dollars in government funding. No other organization has secured as much funding for research that affects so many young men with Duchenne. Parent Project Muscular Dystrophy | 23 • W hen we began our work, there was little investment in Duchenne research. Today, hundreds of millions of dollars are invested every year. • W e invest in research that benefits every young man touched by Duchenne, no matter his age, stage of progression, or type of genetic mutation. • W e invest deeply in treatments for this generation of boys and in research that will benefit future generations affected by Duchenne. • W e have leveraged over $450 million into muscular dystrophy research, including over $192 million for Duchenne-specific research, by advocating to Congress to pass the MD-CARE Act. Better treatment and care: Since our founding, we have demanded that the treatments and care available to Duchenne patients continue to take giant leaps forward • W e work with any person, organization, community, or agency that helps young men affected by Duchenne—and their families—have easier, healthier, and happier lives. • W e work closely with federal agencies, such as the Food and Drug Administration, the Centers for Disease Control and Prevention, and the National Institutes of Health, to ensure that Duchenne remains a priority and to help guide life-extending treatments through the regulatory process. • W e spearheaded the effort to create—and will continue to update —clearly defined Care Considerations for our sons with Duchenne, so that they live longer, healthier, happier lives. • W e lead the effort behind DuchenneConnect, the only Duchennespecific, web-based database that uses medical information to connect Duchenne patients with clinical trials and other important research efforts. • We provide practical and emotional support for parents and siblings. • W e make sure the most up-to-date information about mobility, diet, educational issues, and exercise is easily and widely available to all caregivers and families affected by Duchenne. • W e make sure teachers and school administrators have what they need to give our young men with Duchenne fulfilling educational lives. • W e educate early childcare providers (including health care professionals and early childhood learning professionals) so that diagnoses happen early and our sons have the best possible quality of life. 24 | Participation Matters Stronger community: We have created a supportive and informed community for families, researchers, and healthcare providers—and we unify the many groups working to end Duchenne because, together, our efforts are stronger. • We host the largest, most comprehensive international gathering— our Annual Connect Conference—focused entirely on Duchenne and attended by hundreds of parents, boys, siblings, scientists, researchers, and healthcare professionals. • We host an advocacy conference every year, which is the only officially organized gathering on Capitol Hill for the Duchenne community. • We organize the parent-led outreach initiative FACES—which stands for Families Advocating, Connecting, Educating, and Supporting —so that families can connect with the other Duchenne families that live near them. • W e host a unique community site, so that families affected by Duchenne all over the world can connect with other families, share stories, discuss concerns, get news, and exchange information. • W e provide information, printed materials, and advice to people around the country, so that they can host community awareness and fundraising events. • We participate in races around the country through Run For Our Sons, which makes it easy for people to get involved and help raise money and awareness in the fight to end Duchenne. Greater awareness: Thanks to our efforts, Duchenne is more widely known and understood by the general public, healthcare providers, and policymakers. • We’ve created national and regional outreach campaigns by working with the Centers for Disease Control and Prevention to help underserved communities recognize the signs of Duchenne. • We’ve helped the medical community understand Duchenne better, which means that families affected by Duchenne get earlier diagnoses, resulting in our sons living longer and stronger. • We’ve made sure that policymakers in Washington, DC understand Duchenne and give it the attention it deserves. • We produce educational materials for anyone who wants them. • We provide free resources and information online and through social media. • We raise public awareness each year through Coach to Cure MD, a day for Duchenne with a national television presence through college football. Parent Project Muscular Dystrophy | 25 Action: How can you help end Duchenne? We are only as strong as our community, and we rely on your help. We must end Duchenne. And together, we will end Duchenne. • You can donate or raise money. • Make a donation online at www.ParentProjectMD.org. • Host an event to raise money or create a personal fundraising page. • Enroll in our monthly giving program, Striving to Impact Research (STIR). • H elp us find corporate sponsors for the Annual Conference or other events throughout the year. • Participate in a Run For Our Sons event, or support a participant. • Text CURE to 90999 to give during the Coach to Cure MD event. • H ave any donation you make to us matched by your place of employment. • You can help us raise awareness. • T ell friends and family about Duchenne and the important work that Parent Project Muscular Dystrophy is doing. • J oin us during our Advocacy Conference in Washington, DC and meet with your Congressional representatives face-to-face to encourage them to support policies that advance Duchenne research and awareness (such as the MD-CARE Act). • C all your Congressional representatives to advocate for Duchenne research and beneficial policies. • S ign up for action alerts, so that we can reply quickly and forcefully to issues that affect the Duchenne community. • Talk to the media about Duchenne and PPMD’s important work. • Join the Duchenne community. • A ttend the Annual Connect Conference to learn the latest about Duchenne and to meet the families, advocates, researchers, and healthcare providers that make up the Duchenne community. • J oin the PPMD community site at http://community.ParentProjectMD.org/ to connect with other members of the Duchenne community. • F amilies affected by Duchenne are all over the country. We can help you find another family near you. • Sign up for our newsletter. • Organize an awareness event, or attend an event near you. • L ike us on Facebook, follow us on Twitter, and subscribe to our YouTube channel. 26 | Participation Matters Boilerplate Boilerplate is copy that distills key messages down into short, readable prose, written in the tone and style of our organization. You will use it verbatim in any communications piece that includes “About Parent Project Muscular Dystrophy” copy. Consistent use of our boilerplate demonstrates professionalism and helps us establish a clearer sense of who we are in the minds of our target audiences. Our boilerplate About Parent Project Muscular Dystrophy Duchenne is a fatal genetic disorder that slowly robs young men of their muscle strength. Parent Project Muscular Dystrophy’s mission is to end Duchenne. We invest deeply in treatments for this generation of young men affected by Duchenne and in research that will benefit future generations. We advocate in Washington, DC, and have secured hundreds of millions of dollars in funding. We demand optimal care, and we strengthen, unite, and educate the global Duchenne community. Everything we do—and everything we have done since our founding in 1994—helps boys with Duchenne live longer, stronger lives. We will not rest until every young man has a treatment to end Duchenne. Go to www.ParentProjectMD.org to learn how you can support our efforts and help families affected by Duchenne. Parent Project Muscular Dystrophy | 27 Elevator pitch An elevator pitch is a quick summary that introduces someone to our organization in 30 seconds or less. It serves as the answer to the question, “What is Parent Project Muscular Dystrophy?” and is useful at cocktail parties, at special events, or (as the name implies) during a quick ride in the elevator. Ideally, staff, board members, volunteers, and any other “ambassadors” who represent the organization will memorize this language to repeat it verbatim in a natural, conversational way. In most situations, our elevator pitch is just a conversation starter. What follows will depend on what the other person is asking/interested in, or will be based on the speaker’s own experience or role within the organization. Our elevator pitch Parent Project Muscular Dystrophy is the leading nonprofit in the fight to end Duchenne, which is fatal and has no cure. We fund programs that help young men with Duchenne live longer, stronger lives. 28 | Participation Matters Implementing the Identity System The PPMD typefaces The primary typeface used for Parent Project Muscular Dystrophy materials is Avenir 35 Light. For main body text, a type size of 10 points is recommended, with 14 point spacing between lines (10/14). Avenir 85 Heavy may be used for emphasis within the text. Trade Gothic Bold may be used as a secondary typeface for subheadings or pull quotes. The font files for these typefaces are available for purchase at www. fontshop.com. Avenir 35 Light ABCDEFGHIJKLMNOPQRSTUV WX Y Z abcdefghijklmnopqrstuvwxyz Avenir 85 Bold ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz Trade Gothic Bold ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz For digital or web-based applications, please use Arial Regular and Bold. These fonts perform well onscreen, are widely available, and come preinstalled on most computer systems. Arial Regular ABCDEFGHIJKLMNOPQRSTUV WX YZ abcdefghijklmnopqrstuvwxyz Arial Bold ABCDEFGHIJKLMNOPQRSTUV W X YZ abcdefghijklmnopqrstuvwxyz Parent Project Muscular Dystrophy | 29 PROTECTING THE LOGO It’s important to use the logo properly, ensuring its correct and legible appearance. Please avoid the following misuses of the logo. • D o not use busy graphics, images, or patterns behind the logo. • D o not change the colors of the logo. • D o not alter the height/width proportions of the logo (i.e. stretching or compressing) • D o not change the fonts used in the logo. • D o not rearrange the words in the logo. • D o not change the size or positioning of the tagline in the logo. • D o not rotate the logo. • D o not add special effects to the logo (gradients, shadows, etc.) The PPMD logo The PPMD logo was designed to convey strength and leadership within the Duchenne muscular dystrophy field, balanced by a sense of welcome and openness. The logo should appear on all official PPMD documents. Please do not try to retype or recreate the logo—always use master digital art files. Please feel free to contact us to request the logo files. Main logo and tagline: Horizontal logo and tagline: Logo without tagline: Whenever possible, the tagline should be used with the logo. If you must use the logo at very small sizes, the version without the tagline may be used. Color, size, and spacing guidelines are provided on the following pages. 30 | Participation Matters Logo size and placement The preferred placement for the PPMD logo is in the upper left of the page or screen, where it will be among the first things seen by readers. For maximum visual impact, the logo should be set apart from other visual elements by adequate empty space. The “x” area shows the minimum distance that should exist between the logo and other marks or elements or the edge of the page. This is especially important when the logo appears alongside other organizations’ logos. To ensure legibility, logos should not appear smaller than the minimum sizes indicated. x = 1/2 logo height minimum size: 1 /2 inch high or 50 pixels high x x x =logo height x minimum size: 5 /16 inch high or 30 pixels high x x x =logo height minimum size: 1 /4 inch high or 20 pixels high x x Parent Project Muscular Dystrophy | 31 PLACING THE LOGO ON A COLORED BACKGROUND OR OVER A PHOTO While a simple white background is always best, the logo can effectively be placed on top of a colored background or even over a photograph. Just be sure to follow these guidelines: • If the background is a very light tint, like off-white or pale blue, use the main red and gray logo. • If the background is a brighter or darker color, use the white knockout version. • If the logo must be placed over a photo, be sure to choose an area of the photo where the background is closest to a solid color. (Cloudless blue sky works well.) If the color is very light, the red and gray logo may be used. If the color is brighter or darker, use the white knockout version. • L egibility is key. If the logo doesn’t seem to stand out enough from the background, find a better placement for it. Logo color variations There are several acceptable color variations for the logo, depending on the context where it appears. When printing in two or more colors, or for use onscreen, the logo should appear in PPMD Red and PPMD Gray. When printing in one color only, the entire logo should appear in PPMD red. On dark-colored backgrounds, a white “knockout” version may be used. Please follow the guidelines below to determine which version is most appropriate. Detailed color breakdowns are listed on the following pages. Full-color and two-color printing and onscreen: One-color printing Black-and-white printing Knockout for dark-colored backgrounds: 32 | Participation Matters The PPMD colors The PPMD color palette includes color breakdowns for four-color process printing (CMYK), printing with Pantone Spot Colors on coated (C) and uncoated (U) paper, and for digital and web-based applications (RGB and HEX). Please be sure to choose the proper color settings for your project format, otherwise colors may not appear correctly. If you are unsure which to use, your print vendor should be able to answer any questions. Main Colors PPMD Red PPMD Gray PPMD Gray Alternate Pantone 186U Pantone 193C CMYK: 0/100/81/4 RGB:229/25/55 HEX:#E51937 Pantone 446U Pantone 445C CMYK: 21/0/23/75 RGB: 76/90/82 HEX: #666666 (70% Black, may be used if spot colors are unavailable) CMYK: 0/0/0/70 RGB: 102/102/102 HEX: # 6D6E71 PPMD Light Blue PPMD Light Green PPMD Khaki Pantone 277U Pantone 277C CMYK: 25/0/0/3 RGB: 189/214/239 HEX:#BDD6EF Pantone 7492U Pantone 7492C CMYK: 7/0/30/5 RGB: 216/220/143 HEX: #D8DC8F Pantone 5807U Pantone 5807C CMYK: 5/0/25/0 RGB: 236/243/203 HEX: #ECF3CB Accent Colors Parent Project Muscular Dystrophy | 33 Subbrands The PPMD identity system includes several subbrands for specific programs. These logos should be treated according to the same guidelines as the main PPMD logo. If you have questions about proper use of these subbrands, or if you would like to request the digital logo files, please contact us. Run for Our Sons logo: End Duchenne logos: S.T.I.R. logo: Duchenne Connect logo: CoachToCureMD logo: 34 | Participation Matters Using photography Incorporating photography can be an effective way to add life and personality to print or online communications. Whenever possible, full-color photographs are preferred over one-color, halftone, or black-and-white photos, since they better reflect the vibrance of PPMD’s mission. Photos including wheelchairs or other mobility aids should be incorporated when possible, to portray the realities of living with Duchenne. However, photos should always reflect PPMD’s positive and thoughtful outlook, and photos of young men in distress should be avoided. Photos that focus in on the subjects’ faces and emotions or interestingly-cropped detail photos are preferable to formal portraits or large group photos. Please avoid using poorly-lit or unfocused snapshots, and never use low-resolution web images for print. Photos for print should have a resolution of at least 300 dpi (dots per inch) at their full print size. Please use the photographs below for guidance and inspiration. QUICK PHOTO TIPS Taking compelling photographs isn’t nearly as difficult as people often think. Here are a few tips to help you get started. • G et close. Your subject is what’s interesting, so focus on that and minimize surrounding space. Don’t be scared to crop your subject a little to highlight what’s most important (usually the face). • A void busy backgrounds. If possible, position yourself so there’s minimal activity going on behind your subject. • T ake candids. People looking directly at the camera make nice portraits, but often a shot of someone looking in another direction or engaged in an activity carries more emotional and compositional interest. • Get permission. Be sure to get permission to use photography from both the photographer and the subjects. • U se a photo credit when using photography not otherwise commercially licensed for use. • If you’d prefer not to shoot your own photos, or if time is an issue, there are many websites that offer good, reasonably-priced stock photographs. Just be sure to purchase the proper resolution for your intended use. Sites to try include: www.istockphoto.com www.stockxpert.com us.fotolia.com Parent Project Muscular Dystrophy | 35 Appendix Pitch Letter to the Editor Press Release Auction Item Solicitation | Participation Matters Pitch Letter to the Editor [Editor or Reporter’s Name] [Newspaper or other publication] [Address ] [City, State, Zip] [Date] USE THIS LETTER TO: announce your event to local press and request that they cover it as a news story. Simply replace the text in red with the details of your event and send to your city’s news outlets. Dear [Editor or Reporter’s Name], I am writing to suggest a story idea to raise awareness about a devastating, little known disorder that affects 1 in 3,500 boys worldwide—including our son. Despite its prevalence, not much is known about Duchenne muscular dystrophy in our own neighborhoods and communities. Duchenne muscular dystrophy is a progressive muscle disorder that causes loss of muscle function and independence. To date, it has no cure. Our son, [your son’s name], was diagnosed with Duchenne in [year of diagnosis], and we’ve become active members of a nonprofit organization called Parent Project Muscular Dystrophy (PPMD). On [date of event], we are hosting a [type of event] to raise awareness of Duchenne and raise funds for PPMD. Their mission is to end Duchenne. They accelerate research, raise our voices in Washington, demand optimal care for all young men, and educate the global community. We ask that you consider covering our event. You could help your readers gain invaluable information about Duchenne, which can affect any family in our community. (Many Duchenne cases are the result of random, spontaneous genetic mutation that can occur during any pregnancy regardless of family history.) You’d also be giving your readers a great way to support our efforts on behalf of PPMD. Please help us in our fight to end Duchenne muscular dystrophy. Sincerely, [Your name] [Your phone number] [Your email] P.S. A press release is available upon request. Parent Project Muscular Dystrophy | 37 Press Release USE THIS PRESS RELEASE TO: distribute information about your event and about Duchenne and PPMD. Simply replace the text in red with the details of your event and send to your city’s news outlets. For Immediate Release: [Date] Contact: [Your name, Phone, Email] LOCAL FAMILY FIGHTS FOR A CAUSE CLOSE TO THEIR HEART AND HOME [Your hometown] Family Hosts a [Type of event] to Raise Awareness and Funds for Duchenne muscular dystrophy (HOMETOWN, STATE) – [Your son’s age, spelled out] [your son’s full name] is a fighter. (For example, “Five-year-old Brandon Smith is a fighter.”) And the name of his toughest opponent is Duchenne muscular dystrophy (Duchenne). When Brandon was [your son’s age of diagnosis], he was diagnosed with Duchenne, a progressive muscle disorder that causes loss of muscle function and independence. However, with the spirit of any good fighter, he lives life to the fullest, surrounded by the love and support of his family and community. On [event date], [your son’s name] family and friends will host a [type of event] at [event location] to raise awareness of Duchenne, a little known and often misunderstood genetic disorder, and to raise funds on behalf of Parent Project Muscular Dystrophy (PPMD). PPMD is a national nonprofit organization started in 1994 by parents of young men diagnosed with Duchenne. The [your family’s name] family is actively involved with PPMD and hopes to inspire the [your city/town’s name] community to come out, have fun, and make a generous contribution in support of [your son’s name] and PPMD. (Use this or draft a similar quote) “We want everyone to know more about Duchenne muscular dystrophy and how it affects people in our own neighborhoods and communities,” said [your full name]. “Our [type of event] is a fun way to raise awareness; however, the purpose of the event is very serious because much more research is needed to fight this disorder.” About Parent Project Muscular Dystrophy Duchenne is a fatal genetic disorder that slowly robs young men of their muscle strength. Parent Project Muscular Dystrophy’s mission is to end Duchenne. We invest deeply in treatments for this generation of young men affected by Duchenne and in research that will benefit future generations. We advocate in Washington, DC, and have secured hundreds of millions of dollars in funding. We demand optimal care, and we strengthen, unite, and educate the global Duchenne community. 38 | Participation Matters Everything we do—and everything we have done since our founding in 1994 —helps boys with Duchenne live longer, stronger lives. We will not rest until every young man has a treatment to end Duchenne. Go to www.ParentProjectMD.org to learn how you can support our efforts and help families affected by Duchenne. IMPORTANT: Be sure that you format your press release correctly, according to this model. And don’t forget the ### at the end—this lets the news agency know they’ve received the release in its entirety. Interviews Available [Your family’s name], Parent Project Muscular Dystrophy executive staff, and experts on Duchenne muscular dystrophy are available for interviews. Event listing details: Who: [your family name & any other community partners] What: [name of event] Where: [address, intersection, location and directions, if needed] When: [day, month, date, year, time frame] Why: To raise awareness and money for Duchenne on behalf of PPMD Additional info: Parent Project Muscular Dystrophy | 39 Auction Item Solicitation [Contact’s Name] [Company Name] [Street Address] [City, State, Zip] [Date] Dear [Contact’s Name]: The [your family’s name] family, in collaboration with Parent Project Muscular Dystrophy (PPMD), will hold a benefit dinner and auction to support muscular dystrophy research and education. In [year of diagnosis] our son, [son’s name], was diagnosed with Duchenne muscular dystrophy (Duchenne). Duchenne is the most common, inherited, lethal childhood disorder, affecting one in every 3,500 boys worldwide every year. Duchenne is characterized by progressive muscle weakness, which results in loss of muscle function. To date, there is no cure. PPMD is a nonprofit organization founded in 1994 by parents of children with Duchenne muscular dystrophy. Their mission is to end Duchenne. They accelerate research, raise our voices in Washington, demand optimal care for all young men, and educate the global community. For more information on PPMD, please visit www.ParentProjectMD.org. Our benefit dinner and auction will be held at [location of event with address] on [date]. We expect over [estimated number] people to attend and bid on auction items. Will you support our fight against Duchenne muscular dystrophy? We invite you to participate in one or more of the following ways: • Donate auction items [goods or services]. • M ake a cash donation (to be used towards the purchase of needed items for the dinner or auction). • Attend the dinner auction. 40 | Participation Matters If you are interested, please send your cash donation or auction items to [name and address]. We would like to receive all gifts by [date]. We are also happy to arrange pick-up of any item. Please keep in mind: your gift is tax deductible. You will receive a letter and receipt from PPMD to be used for tax purposes. Thank you for considering our request. Feel free to call me at [###-###-####] with any questions. Together we can end Duchenne. Sincerely, [Your name] Parent Project Muscular Dystrophy | 41 Our Mission Parent Project Muscular Dystrophy’s mission is to end Duchenne. We accelerate research, raise our voices in Washington, demand optimal care for all young men, and educate the global community. Parent Project Muscular Dystrophy 401 Hackensack Avenue, 9th Floor Hackensack, NJ 07601 T. 800.714.5437 • 201.944.9985 F. 201.944.9987 • info@ParentProjectMD.org ParentProjectMD.org PPMD Community Community.ParentProjectMD.org Run For Our Sons RunForOurSons.org Facebook Facebook.com/ParentProjectMD Coach to Cure MD CoachToCureMD.org Twitter Twitter.com/ParentProjectMD Duchenne Connect DuchenneConnect.org YouTube YouTube.com/ParentProjectMD