OA4527 .M: .""" , "i b(')::' UNIVERSITY OF CAMBRIDGE General Certificate MANAGEMENT PAPER LOCAL EXAMINATIONS of Education Advanced SYNDICATE. Level OF BUSINESS ~ ,~~:~~ /jt~, <.1!,,-j',~-::-: ,-:. ," 9368/2 2 ::;::.~j::~( './ -"",.;, Wednesday 24 JUNE 1998 Afternoon , \::-\ 3 hours ~/" ~ ,-,; Additional materials: Answerpaper TIME 3 hours INSTRUCTIONS TO CANDIDATES Write your name, Centre number and candidate paper/answer booklet. number in the spaces provided on the answer Answer any four questions. Write your answers on the separate answer paper provided. If you use more than one sheet of paper, fasten the sheets together. INFORMATION FOR CANDIDATES The number of marks is given in brackets [ ] at the end of each question or part question. You are reminded of the need for good English and clear presentation in your answers. "' " "'," ," , ~--~, t~ ,.c ..-Y ,,: '-This question paper consists of 3 printed pages and 1 blank page. OD(FRS) OF86779 (C) UCLES 1998 [Turn over , 2 1 The Production Manager of a large manufacturing business is keen to achieve higher productivity J and has decided to undertake a programme of work study. (a) Discuss the methods of work study that could be used. [10] (b) How, and to what extent, might the results of work study be used to achieve the Production Manager's objective of higher productivity? ~~ , ifU(J, I ~~,.t I cpt'\ ",,",i [15] .~ I \.(~ ~sc.1' 2 b"," I A manufacturing firm, based in your country, buys raw materials and components from both overseas and domestic suppliers. The firm exports 70% of its output to the European market, the remainder being sold in the domestic market. (a) (b) (c) How could the firm ensure the efficient stocks? management of raw material Discuss the likely implications for the firm of an appreciation and component [10] of the exchange rate of your country's currency. [8] How might the firm react to the change in the value of your country's currency? [7] 3 J Outline any two theories of motivation which you have studied and discuss their relevance to th~ management of workers in the 1990s. M"..\,-J T ~ \O~ ,-- !~~ ~ .~G"-'{\-~) , 1>-\ti11l25] I p~ WJI..A \[) l ~ ") IV) 4 J (a) (b) 5 (a) (b) ~.., -{ tV~ i~{)ot' 00" ~ How useful is budgetary control in the management of a business? ~ ~.J""4o.. ~ (}oM~ 1",~ Discuss the benefits to a firm of preparing flexible budgets. 0(I~tl , ""J " ~ ~w'0/' ~,~ ~ .6'Q. ~ c--- p.-.! f" "v').. \~ \ ~ .rF' ~ {<,..,~' ,,<c~ What might be the shopfloor workers? causes -:9~~~ and effects of poor ..'} ~~-t}.~ communication -'11~v--;r -' o\.)~N¥ -') -\"""1"' What action should management take to resolve communication between ~ R.W""-' .,-J.J. ,...~~~ "\ [17] [8] managers problems? and [10] [15] 6 How could prospective shareholders use ratio analysis, and other information, to help them decide whether to invest in a company? [25] 7 (a) 8 What factors should a firm consider when selecting appropriate -./ methods for promoting its products? [15] (b) How could a firm assess the effectiveness of its promotional activities? [10] (a) How, and in what circumstances, might a firm use the Payback Period method of investment appraisal when deciding between two projects? [10] (b) Critically evaluate two other methods of investment appraisal which firms could use when making investment decisions. [15] r 9368/2/598 ~l Fo ( C2- ~r ,1\. J.M~ Vu-Y-'~ . j ~~~C4'\ I .J