Welcome to the twelth issue of Alert.
• UPS Status Alarm Panel - Medlab
• Customer Case Study: Gearhouse
HD Broadcast Technology
• Technology Focus: Why do you need surge
protection
• Product Spotlight: Service and Maintenance
• UPS partnership in Australia
• Customer Case Study: Primo Smallgoods
• New Staff Members: Craig Brown and
Michael Rhodes
The UPS status alarm panel provides a remote panel from the UPS and thus allowing alarms generated by the UPS.
Status indicators will represent the alarms from the UPS. The OMUPSDB
Uninterrupted Power Supply operating on backup Alarm can be configured for different installations. The entire unit will fit in the Australian Standard Electrical
Accessory plate mounting Bracket.
Installation set up for 12VDC normally open, normally closed trigger OR Ground negative normally open or closed trigger with supplied pull up resistors when
UPS is operating on backup. Green LED
- Power ON with selectable brightness.
Red LED - Flashes when unit triggered.
Buzzer – Sounds when unit triggered.
Can be muted with MUTE BUTTON on front panel. Installer selectable mute time from 1 to 4 hours.
GHB Australia is the leader in HD Broadcast technology. Its ever growing fleet currently consists of 6 x HD units of various sizes and 2 x
SD units. The outside broadcast business covers a wide range of sporting and entertainment events, most notably the AFL for Network 7, Super 15
Rugby and the A League for Foxsports. NPS installs and maintains all the UPS units which are permanently housed in the production trucks.
The UPS systems are critical for live productions with onsite power failures unacceptable to the TV networks as heavy penalties are written into their contracts for anytime off air.
www.nps.com.au - Alert - Issue 12 Spring 2013

A UPS is designed to handle NORMAL power variations according to local regulatory requirements. In a typical low voltage supply system it is +/- 10% the nominal mains voltage. When mains cycles are missing, interrupted or distorted the UPS ensures that output power is maintained according to the mains operating standard. This will protect the CONTINUITY of supply to the equipment connected to it and delivering its primary function. However, when a large or sudden transient or surge event occurs it can be beyond the capability of a UPS to manage. These transients can be generated by many external sources which can be beyond the control of service providers and thus the user must take precautions to manage. Also, if the
UPS is a Standby or Liner Interactive type, then the load is connected either directly to the mains or via some basic filtering and voltage regulation circuits most of the time, so most surges will just go straight through them.
So why doesn’t the UPS design accommodate this ?
When a significant surge event occurs the overwhelming requirement to manage this is to effectively divert the excess energy to earth and dissipate its harmful effects. The best way to do this is to ensure that this energy is diverted BEFORE it gets to the UPS or the connected equipment. If you attempt to deal with this energy WITHIN the UPS the energy has significantly reduced capacity to dissipate safely without harm to the co-located electronic circuitry and therefore damage the UPS. All
UPS designs are required to manage some form of MINOR surge or transient events but physically cannot manage
MAJOR surge events. This is always best dealt with BEFORE the harmful energy gets into the sensitive electronics.
Bottom line, it’s the wrong place to do it.
Protecting the input side of a UPS with a physically and electrically separated primary surge diverter achieves this requirement and isolates the UPS from the major harmful energy event.
Why do I also need a filter?
In some circumstances the surge diverter alone may not be sufficient. While the surge diverter may reduce the voltage it cannot control or limit the pass through current which can continue to damage secondary circuits or sensitive connected equipment such as the UPS.
In key mission critical applications it is necessary to provide some form of current limiting. Series filter / diverters are used for this function.
www.nps.com.au - Alert - Issue 12 Spring 2013

Issue 12, Spring 2013
Your Uninterruptible Power System (UPS) is designed to grow and expand with your power requirements. NPS offers a flexible range of UPS service plan contracts. These service plans include comprehensive maintenance designed around your needs: adapters or On-Site Server. Whatever your situation we have a solution for you. Alarms can be sent to both our
Customer Support Engineers and to the Customer via SMS or pagers simultaneously. Our state of the art webbased monitoring centre is equipped with secure power and is monitored by
Eaton Engineering staff around the clock.
• UPS and battery preventative
maintenance inspections
• 7x24 emergency coverage and
guaranteed 8/4hour response times
• 7x24 dispatch and priority services
• Remote monitoring, and;
• Annual power protection audit to
ensure proper site and operational
practices
BATTERY SERVICES
Battery performance is critical to your power system and we offer a comprehensive set of battery services specifically designed to minimize the risk of system downtime and provide you with peace of mind.
These services can enable maximum
UPS availability when uses as recommended. Remote Monitoring and Diagnostics give you around the clock protection. Remote monitoring services enable instant detection of over 35 UPS, temperature, humidity and battery alarms. When problems occur we provide remote troubleshooting, problem resolution and where necessary the immediate dispatch of a local Customer
Support Engineer, resulting in maximum uptime for your critical systems. NPS can monitor your critical systems via permanently network connected SNMP
• Battery Preventive
Maintenance - test, inspect,
clean and analyze
battery performance
• Battery Replacement
Coverage - replace defective
batteries as needed
• Full Battery Upgrade -
replace the entire battery
string
Battery services include comprehensive testing of battery performance, analysis, complete cleaning and inspection.
Battery replacements usually can be arranged within days of any preventive maintenance inspection, ensuring minimal risk and interruption to your power reliability. Battery services are combined with service plans to provide any variety of preventive, corrective or scheduled replacement battery coverage. Your sales consultant can tailor a battery plan for your needs.
Eaton’s power quality portfolio encompasses a comprehensive suite of power management solutions, including uninterruptible power supplies (UPSs), surge protective devices, power distribution units (PDUs), remote monitoring, software, power factor correction, airflow management, rack enclosures and services.
Natural Power Solutions will use its expertise and experience to promote and advise on the new ranges of Eaton three phase Uninterruptible Power Supplies. The new range of UPS is based on smaller footprint, higher efficiency and scalability. The new partnership enables NPS to be a successful installer and provider of Eaton three phase uninterruptible power supplies. The NPS national footprint will provide leverage for national turnkey power installations.
www.nps.com.au - Alert - Issue 12 Spring 2013

Primo Smallgoods was founded in 1985 with approximately 38 employees, operating a manufacturing facility in Homebush,
Sydney. The growth of
Primo Smallgoods has been nothing short of incredible. Nationally the Company has in excess of 4,000 employees and continues to keep abreast of their competitors with investments in new high tech machinery and even a new plant.
Primo Smallgoods is the largest producer of ham, bacon and smallgoods in Australia. From humble beginnings, this locally operated company has gone on to become a household name. Catering for both the domestic and export markets, Primo holds a unique position in the industry by owning and operating abattoirs, manufacturing plants, packing facilities and distribution warehouses.
By controlling these critical stages of the production and distribution process, Primo maintains the highest level of quality control in the industry.
Natural Power Solutions has provided UPS Systems and power systems for the Primo Small Goods group throughout Australia. The powerware UPS has been annually maintained by Natural Power Solutions.
Introducing Craig
Brown NPS-Craig has been with NPS for 2
Years Specialising in project management in industrial and electrical solutions for such clients as Gear house Broadcast and Australian Customs.
Craig comes from a background of selling technical engineering information and subscriptions. Prior to NPS Craig was a sales/account manager with IHS, an engineering company providing information services to the defence and aerospace market sectors. Craig, who grew up in the Central Coast of NSW is a keen surfer and cricketer whom in the University of Newcastle completed a Management and Marketing degree.
Michael recently joined
NPS in August with a solid background in programming, having graduated Edith Cowan
University 2 years ago with a double degree in
Computer Science and
Software Engineering. After working as a programmer for 18 months Michael decided to have a change of pace and take a step back from the computer screen.
Michael then joined Bluechip Infotech as an account manager in April of this year and enjoyed the interaction he was able to have with people. Outside of work
Michael participates in a few sports being archery and basketball and is also an avid player of computer games.
NPS NSW / ACT
Unit 8, 2-6 Waltham St
Artarmon NSW 2064
PH: (02) 9906 6696
FAX: (02) 9906 6434
NPS SA
Unit 4, 30 Fifth St
Bowden SA 5007
PH: (08) 7200 2350
FAX: (08) 7200 2360
NPS QLD
Unit 8, 210 Queensport Rd
Murarrie QLD 4172
PH: (07) 3907 0222
FAX: (07) 3907 0333
NPS VIC / TAS
Unit 1, 40 Jellico Dr
Scoresby VIC 3179
PH: (03) 9764 8550
FAX: (03) 9764 8770
NPS WA / NT
Unit 34, 110 Inspiration Dr
Wangara WA 6065
PH: (08) 9302 6366
FAX: (08) 6210 5915
We value your feedback. Email your ideas and suggestions for future issues and receive a free Eaton POD Surge Protection Board valued at $60.00. Email: Megan.Coupin@nps.com.au
www.nps.com.au - Alert - Issue 12 Spring 2013 © Natural Power Solutions (NPS) 2013. The views expressed in articles are the authors’ and are not necessarily those of Natural Power Solutions.