MARKET PRICE MODEL
ETBS TOOLKIT
GLOBAL IT INFRASTRUCTURE SERVICE
COSTS AT YOUR FINGERTIPS
The ETBS Market Price Model gives you
thorough knowledge of the global
outsourcing landscape enabling you to:
With thousands of data points gathered from our benchmarking engagements
and other sources, the ETBS Market Price Model allows you to investigate the
costs of outsourcing a wide array of IT Infrastructure service areas across all
major industries across the globe.


Understand all the components in each
service tower and how they affect
contract value

Negotiate with a true understanding of
market-competitive pricing in multiple
territories

Identify process gaps and remedy them
through contract negotiations

Win more business, design product
offerings perfectly suited to your
clients’ budgets

Simulate the effects of changing service
levels, volumes and other price drivers
Generate comprehensive simulations relative to your environment with a
fully configurable Statement of Work including Service Level
Agreements / Targets and volume sensitivities for each service tower
including splits for onshore and offshore destinations

Drill down on all service towers including - Mainframe, Midrange
Windows and UNIX (Infrastructure, Applications and Database), End-User
Computing, Service Desk, Storage, Switches, Routers, Firewalls, VDI
(Citrix), DBA (Logical), FTE ratios and SIAM

Our proven methodology for peer selection and normalisation ensures a
true and actionable comparison

Extensive service, peer and industry data updated quarterly across more
than 30 countries with rates in local currencies

Easy to understand reporting outputs and summaries for each service
tower in the appropriate service currency/metric e.g. $/TB, $/Desktop, $/
Server and more

Phone : +61 (0) 2 46 808 138
Email : contact@et-business-solutions.com
Access to ETBS experts in outsourcing to assist with any queries or
complex outsourcing scenarios
Online : www.et-business-solutions.com
Connect with us
© 2014 ET Business Solutions
 www.et-business-solutions .com
 contact@et-business-solutions.com
 (+612) 46 808 138
ETBS TOOLKIT
MARKET PRICE MODEL
GLOBAL IT INFRASTRUCTURE COSTS AT YOUR FINGERTIPS
Select your peers, by industry and country.
Define which services
to examine.
Select peers in 30
countries (more to come)
Define your environment: services and service levels and many other factors
that influence your contract value.
Easy to understand reporting outputs which clearly state your position in the market.
© 2014 ET Business Solutions
 www.et-business-solutions .com
 contact@et-business-solutions.com
 (+612) 46 808 138