CONSOLIDATED EDISON COMPANY OF NEW YORK, INC.
4 IRVING PLACE
NEW YORK, NY 10003
METER UPGRADE MANUAL
Version 4
EFFECTIVE DATE
5/01/2016
Meter Upgrade Manual
This manual describes the process and the rules pertaining to upgrading customer electric meters to interval meters.
These rules are applicable only to customers who do not require interval meters for monthly billing, primarily customers
whose peak demand is below 500 kW. Customers receive interval metering if they are subject to Rider M – Day Ahead
Hourly Pricing, the reactive-power demand charge, are subject to large time of day rates, or are billed under standby
service rates. Customers must have Interval metering with operational telecommunications service in order to
participate in Con Edison’s commercial demand response programs. For more information on these programs, visit
www.coned.com/dr.
Definitions
1) “Communicating” means that interval data is transmitted from the customer’s meter to the Company’s
communication systems and appears on Con Edison’s Customer Care system.
2) Interval meter – Meter that records interval data and is connected to communications equipment so that Con
Edison can obtain information on usage by time interval.
3) LOA- Letter of Authorization. Provided by a customer to designate in writing an aggregator as its
representative. The LOA must be provided on company letterhead and confirm the aggregator is now the point
of contact. It is necessary for an aggregator to provide an LOA in order to install at a customer’s site and to
view customer information, including meter data
4) Selcom Unit- A commercially available device that allows the use of multiple devices on one telephone line with
one telephone number. (These should be purchased as part of the Meter Upgrade through Con Edison because
of specific meter required firmware.
5) Point of Contact – Aggregator or Direct Participant who submits a Meter Upgrade Application for an interval
meter from Con Edison and arranges for installation and operation of a communicating interval meter.
Demand Response Program Participation Timeline
For customers wishing to participate in a demand response program, a Meter Upgrade Application should be submitted
at least three months before the demand response program application deadline to ensure that the meters are installed
in time to allow the applicant to participate in the demand response program.

An applicant with a communicating interval meter may apply by April 1 for a May 1 demand response program
commencement date or by May 1 for a June 1 commencement date.

For applicants without a communicating interval meter:
Participation in a demand response program will not commence unless both interval metering and meter
communications are operational. If the Company receives a completed application by April 1, service can commence on
May 1 if interval metering is installed by April 1 and meter communications are operational by April 30. If the Company
receives a completed application by May 1, service can commence on June 1 if interval metering is installed by May 2
and meter communications are operational by May 31. If the application is received by May 1, but the above deadlines
for installation of interval metering and meter communications are not met, service will commence on July 1, provided
the interval metering is installed by June 1 and meter communications are operational by June 30.
General Information/Requirements

The Meter Upgrade Application, which is included on the last page of this manual, must be fully completed,
signed and dated. The completed application should be returned via e-mail to LETOF@coned.com. If the
application is being submitted by a third party that represents the customer, a Letter of Authorization (LOA)
must accompany the application. The LOA must contain the Con Edison account number, customer’s Con
Edison billing address, customer contact information, customer’s signature, relationship to account holder (e.g.,
owner, partner, corporate officer), and date. A separate application and LOA must be provided for each
account number. For tax exempt organizations, all tax exempt forms must be submitted along with the
application and LOA. Tax exemption ONLY applies to sales tax, ALL other taxes must be paid.

Each application for wirelessly communicating meters must be accompanied by a $200 check made out to “Con
Edison”. This charge is for Con Edison’s site visit to determine the feasibility of wireless communications at the
site.

Customers who choose wireless communication should be cognizant that their meter data is being transmitted
across the Internet and has the potential of being exposed.

The applicant must provide a dedicated, working phone line and a phone number for each meter. However,
accounts with more than one meter who wish to use only one phone line can use a Selcom unit. Depending on
the unit model, up to 8 meters can be configured to one phone number. Selcom TS-2005 Call ProcessorStandard 4 port, AC Input can be used to configure up to 4 meters and Selcom TS-2005 Call Processor-8 port
option AC-Input can be used to configure up to 8 meters

The telephone line must terminate within 2 feet of the meter. The applicant is responsible for providing clear
access for cabling between the meter, phone line and all associated equipment.

Due to the significant number of applications received on a monthly basis, it is highly recommended that the
applicant establish a single Point of Contact for communications about its application. This will avoid delays and
ensure that all related information is forwarded to the appropriate Customer/Aggregator. For our records, the
original requestor (i.e. customer’s representative submitting the application) will be considered the Point of
contact unless otherwise directed.

Con Edison will pay a Lost Reservation Payment to an applicant who applied to participate in a demand
response program if it took more than 21 business days to install the meter after receiving payment and there
were no circumstances outside of Con Edison’s control that caused this delay. The Lost Reservation Payment is
calculated by determining the number of months between the earliest month in which the applicant could have
begun participation had the meter been installed within the required timeframe and the first month following
the completed installation, and multiplying that number by the pledged kW and associated per-kW Reservation
Payment Rate.

Any service requests made after communication has been established may result in an additional fee if Con
Edison determines that the fault lies with the customer. The company will charge for its visit based upon the
cost to the Company as defined in General Rule 17.3 of the tariff.
Meter Installation Procedure for Landline Communicating Meters:
Timeline for Landline Communicating Meter
A. Con Edison
receives
completed
meter
application
asking to use
telephone
communication
3
business
days
B. Con
Edison
sends
quote for
Meter
Upgrade
C. Con Edison
recieves check in
ceritified mail. Also
receives proof that
customer is in
process of getting a
phone number with
telephone company
21
business
days
D. BIM installed.
Phone number for
dedicated line
provided to Con
Edison. Request to
view interval data is
sent to
intervalmetering@co
ned.com
10
days
E. Start of
Participation. If
Con Edison took
more than 21
business days for
meter insllation, a
Lost Reservation
Payment is paid
to Customer.
To initiate the Meter Upgrade Process, the below steps must be taken to ensure a request is processed properly and on
time.
1.
Meter Upgrade Application should be submitted to LETOF@coned.com.
2.
The Company will generate a quote for the cost of the requested upgrade and send it to the Point of Contact along
with instructions on the payment process. Under normal operating conditions, this part of the process will be done
within 3 business days.
3.
To indicate that the applicant accepts the cost of the interval meter and wishes to initiate the installation process,
the applicant must submit to the Company:
a.
A check made payable to “Con Edison Meter Upgrade Program” for the cost of the meter, preferably via
certified mail, AND
b.
Proof that the applicant is in process of getting a phone number for the meter. The proof can be a ticket
number or the job number issued by the telephone company to the applicant.
4.
Under normal operating conditions, Con Edison will have the meter upgrade completed within 21 business days
from the day the check and proof of phone number acquisition (whichever occurs later) is received.
5.
Since the interval meters will be installed in the same location as the existing meters, telephone line installation
work may proceed prior to Con Edison’s installation of the BIMs.
6.
As soon as the applicant receives the phone number for the dedicated line to communicate with the meter and
completes the landline installation, the applicant must notify Con Edison of the phone number by sending an e-mail
to LETOF@coned.com. A delay may cause the account to be ineligible to participate in the demand response
programs.
7.
After installation of the meter upgrade is complete, an e-mail notification by Con Edison will be sent to the
established point of contact providing instruction on how to view meter data.
Once all the steps above have been completed, the applicant can request to view the 15 minute interval data on
Con Edison’s Customer Care for Energy Management software system. This request must be submitted via email to
IntervalMetering@coned.com. A request submitted by a party other than the entity on the Con Edison account
must be accompanied by an LOA. The applicant can expect to see data in the Customer Care system within 10
business days of sending the request to Con Edison. The display of interval data will serve as confirmation that
communication is operational.
Meter Installation Procedure for Wirelessly Communicating Meters:
Timeline for Wireless Communicating Meter
A. Con Edison
receives completed
meter application
asking to use wireless
communication. A
completed
application includes a
$200 check for the
site visit.
14
business
days pass
B. Site Vist complete. If
wireless is not viable,
then landline meter
process must be
followed. If wireless is
viable, Con Edison
provides Digi box ESN.
Con Edison also advises
customer for cost of
wireless meter.
C. Con Edison
recieves check
in ceritified
mail.
Customer
provides Con
Edison with
actived IP
address.
Later of : 21
business
days pass or
duration to
obtain IP
address
D. BIM
installed.
Request to
view interval
data to be sent
to
intervalmeterin
g@coned.com
10
days
E. Start of
Participation. If
Con Edison took
more than 21
business days for
meter insllation, a
Lost Reservation
Payment is paid to
Customer.
To initiate the Meter Upgrade Process, the below steps must be taken to ensure a request is processed properly and on
time.
1.
The Meter Upgrade Application should be submitted to LETOF@coned.com. In addition, the applicant must submit
a check for $200, made payable to “Con Edison". The Company will then schedule a crew to perform a site visit to
determine the viability of a wireless connection.
2.
If a wireless connection is viable, a quote will be sent to the applicant that contains the cost of the meter upgrade
and wirelessly communicating devices, the name of the wireless carrier that must be used by the participant, and
the Electronic Serial Number (ESN) that the participant must provide to the carrier to activate the Company’s
wireless modem. If a wireless connection is not viable, a quote will be sent to the applicant that contains the cost of
a meter upgrade that requires use of a landline. Under normal operating conditions this part of the process
typically will be complete within 14 business days of receiving the $200 check.
3.
To indicate that the applicant accepts the cost of the interval meter and wishes to initiate the installation process,
the applicant must submit to the Company:
a.
A check made payable to “Con Edison Meter Upgrade Program” for the cost of the meter, preferably via
certified mail, AND
b.
The active Internet Protocol (“IP”) address that the wireless carrier has assigned to the modem’s ESN
meter.
4.
Since the interval meters will be installed in the same location as the existing meters, wireless communication
installation work may proceed prior to Con Edison’s installation of the interval meter.
5.
Under normal operating conditions, Con Edison will have the meter upgrade completed within 21 business days
from the day the check and the active “IP” address is received. After installation of the meter upgrade is complete,
an e-mail notification will be sent by the Company to the established point of contact providing instruction on how
to view meter data.
6.
Once all the steps above have been completed, the applicant can request to view the 15 minute interval data on the
Con Edison’s Customer Care for Energy Management software system. This request must be submitted via email to
IntervalMetering@coned.com. A request submitted by a party other than the entity on the Con Edison account
must be accompanied by an LOA. The applicant can expect to see data in the Customer Care system up to 10
business days after sending the request to Con Edison. The display of interval data will serve as confirmation that
communication is operational.
To address any questions pertaining to meter installation, please contact Frank Leto via email at LETOF@coned.com or
by phone at 718-361-5420.
Revision Summary
Version
#
04
03
02
01
Section
Modified /
Added
Contact
information
Demand
Response
Program
Participaton
Timeline
Definitions
New
Document
Change Detail
Updated contact information
Changed the timeline to reflect 2016 program changes
Clarified the definition of “Communicating” to indicate that interval meter data
must appear in Customer Care.
CON EDISON METERING UPGRADE APPLICATION
The following information is essential in processing your request. (Please Print)
Account name:
Site Contact Name:
Customer name:
Site Contact Number:
Service address:
Mailing address:
_______
Con Edison account number:
Customer or ESCO Day phone: (
)-
-
Fax: (
)-
-
Functionality requested - This section outlines, and describes, the most common functionality upgrades and also provides option ‘Other’
to cover any extraordinary requests. Select the one that best suits your requirements, sign and return to the address at the bottom of this
form. A Con Edison representative will contact you to discuss details related to your request.
Hourly kilowatt-hour readings with daily feedback - provides a ‘profile’ of kilowatt-hour usage over time, using 60-minute
intervals (Interval Metering). The meter, using a standard telephone line, will collect this data. This line must not be shared and
must be dedicated to the metering equipment. Depending on specific site conditions and circumstances involving meter hardware,
wireless options using public cellular networks could be made available.
Continuous ‘Real time’ energy consumption data - provides a stream of pulses generated in proportion to energy usage. This
pulse stream will be delivered through standard three-wire output (form c dry contacts) terminated at a Con Edison approved
demark box and can be used as an input to the customer owned stand-alone energy management system, or monitoring
equipment.
Other Purpose
Participation in Demand Response Programs
Intend to use:
Information needed for an Energy Management System
Landline Meter with telephone line
Other -
Wireless Meter with public I. P. address
Note: If interval metering is selected, the customer will be responsible for the installation and maintenance of a dedicated, working phone
line or applicable cellular account. Additional responsibilities are dependent on the meter type.
Landline Meter Responsibilities:



Terminate the telephone line within 2 feet of the meter for a landline meter
Clear access for cabling between the meter, phone line termination and all associated equipment
If phone line is inoperable, a fee of $50 will be assessed on each monthly cycle date until the condition is corrected
Wireless Meter Responsibilities:
 Providing a $200 check to “Con Edison Meter Upgrade Program” for determining if a wireless meter is viable. This check should
be sent to 48-05 Van Dam Street LIC NY 11101 Attention Frank Leto.
Request for access to meter data on the Con Edison’s Customer Care for Energy Management software system must be submitted via
email to IntervalMetering@coned.com. A request submitted by a party other than the entity on the Con Edison account must be
accompanied by a letter of authorization from such entity. For more information, please visit www.coned.com/reactivepower and
www.coned.com/dr
Return completed application to:
LETOF@coned.com: 718 361 5420
A Con Edison representative will contact you regarding costs associated with the upgrade. If you decide to move forward, please
understand that full payment is required before we proceed with the upgrade.
An upgrade application that is submitted by a party other than the entity on the Con Edison account requires a letter of authorization from
such entity.
Rebates for metering upgrades may be available from the New York State Energy Research and Development Authority,
http://www.nyserda.ny.gov. I understand that it is my responsibility to pursue the potential rebate opportunity.
Your signature:
Date:
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