sightlines clear pathways to outcomes A clear line of sight Is your organisation, service or project seeking to close the gap between… social issues and service design translating evidence into practice quality and evaluation cycles planning and performance sightlines is the Professional Services Division of Domestic Violence Service Management (DVSM). We are designed to invest in sector strength, by exploring a clear line of sight for strategy and innovation toward social change. Service Offer: sightlines provide advisory and capacity building services to strengthen the Community Services Sector. These services include: Quality Improvement Workforce Development Evaluation Managing Change Insights and Innovation Funding for non-profits is increasingly tied to client outcomes, adherence to quality systems and collaborative partnerships. Governments and philanthropists require greater accountability, evidence and efficiencies from our services. The high prevalence of Domestic and Family Violence in Australia infers that DFV is likely to be present in your community, in the lives of your clients and in the unseen lives of your workforce. How can we remain effective? How can we be better prepared? sightlines is able to advise and empower sightlines is able to support your your organisation to identify clear pathways to more effectively and efficiently meet the needs of vulnerable clients and the requirements of funders, both today and into the future. organisation to be better prepared for the complex and fragile nature of DFV disclosures and how to support pathways to safety and recovery. Leaders see things early clearly and differently Is your line of sight clear? Does your organisation, service or project face some of these challenges? sightlines seeks to create a clear line of sight between the full picture and the individual Understanding the scale of social issues Attuning to individual client needs Clarifying positive population outcomes Customising to individual hopes and goals Sustaining quality and best practice Building sustainable service systems Growing organisational capacity Learning from client experience Being relevant to today’s conversation Engaging professional potential the sightlines team With combined experience of 127 years in Social Impact, the Sightlines team brings expertise, experience and energy to today’s social and system challenges. Key facets of experience within the team include: • • • • • • Domestic and Family Violence Homelessness Child Poverty and Child Wellbeing Early Years Education and Care Inclusion Working with Families Contact Us T (02) 9251 2405 E sightlines@dvnswsm.org.au W www.sightlines.net.au • Service Design and Service Standards • Service Improvement and Practice Guidelines • System Mapping • Service Mapping • Strategic Planning • Client Pathways • Client Voice • Stakeholder Consultation sightlines clear pathways to outcomes The Professional Services Division of www.dvnswsm.org.au