Citi OpenInvestorSM The Fund-of-One: A Customized Solution for a Changing World Transaction Services 2 Citi Transaction Services The Fund-of-One: A Customized Solution for a Changing World It’s no secret that many hedge fund investors were disappointed with their investments in diversified multi-strategy fund of hedge fund products during and after the financial crisis. Performance was subpar; The collapse of notable financial institutions within the industry led to concerns over counterparty risk; and a series of high-profile blowups led investors to rethink the idea of letting managers run opaque strategies. Post-crisis, many institutions reasoned that they needed to build a better solution for hedge fund investing. To discuss this, Citi’s Peter Hill, Global Head of Fund of Hedge Fund Services, sat down to chat with three firms who believe that a customtailored “fund-of-one” — a hedge fund program designed specifically for one investor — can be a key part of the solution. Thomas Murray Managing Director, Investment Strategist Arden Asset Management Coby McDonald Global Head of Client Service and Development Arden Asset Management Kyle McDaniel Chief Strategy Officer Dorchester Capital Advisors, LLC John Mackin Global Head of Marketing and Business Development Protégé Partners Reaction to Funds of Hedge Funds in Crisis In a more complicated world where institutions are aspiring for better results, customization rules the day. “Funds of hedge funds are at an inflection point,” declares Protégé’s John Mackin, “there’s no question, we are facing significant headwinds and need to reinvent ourselves.” Investors have been frustrated with poor performance, inadequate transparency and the fees charged by off-the-shelf, diversified, multi-strategy funds of hedge funds. Arden’s Thomas Murray remarks, “When it comes to [off-the-shelf] commingled products, very few are raising institutional capital at the moment.” His firm has seen a marked increase in demand for customized solutions over the past several years, such as the fund-of-one. “From the investor’s point of view,” he continues, “there are some real benefits. It’s your account, you can dictate what the program will look like and you are in control of your own capital.” The bespoke nature of the fund-of-one is worth emphasizing, as it contrasts with the commingled nature of funds of hedge funds. Many funds of hedge funds investors became a victim of their fellow limited partners during the crisis, as panicked withdrawals led to the imposition of “gates” in the underlying funds that locked up investors’ assets. Post-crisis, some institutions believed that they could improve their investing experience by investing directly in hedge funds. At a minimum, they reasoned, they could improve performance and remove a layer of fees by avoiding the management and performance fees charges often assessed by funds of hedge funds. They also expected to obtain more transparency into portfolios. In practice, however, the experience of “going direct” has been mixed. Monitoring 30 or 40 managers requires an institution to have tremendous resources to perform proper initial and ongoing due diligence, tracking what could amount to thousands of positions and many different risk exposures. “There are a lot of setup and legal costs involved,” notes Kyle McDaniel of Dorchester Capital. To get a good handle on risk across these portfolios, an institution might have to hire a half-dozen analysts or more, which does not always make sense for a hedge fund The Fund-of-One: A Customized Solution for a Changing World allocation that might represent just 5% of the institution’s assets. Murray feels that institutions that are simply building direct hedge fund portfolios composed of only blue chip managers may find it difficult to achieve their risk-adjusted performance objectives, without complementing that core book with bespoke return-enhancing solutions. “Some investors are simply creating bottom-up portfolios of blue chip hedge fund managers without giving much thought to top-down portfolio construction or to managers and/or strategies outside of their list of blue chip managers,” observes Murray. “Both of these steps add value,” he continues, “and are necessary to build a hedge fund program that will meet what I perceive to be fairly lofty performance objectives.” Structural Advantages When it comes to bespoke hedge fund solutions, the fund-of-one isn’t the only structure available. In the past several years, some institutional investors embraced the separately managed account as a vehicle that would offer customization while segregating the institution’s assets from other investors. In practice, however, the hedge fund managed account comes with trade-offs. While the institution is able to choose its own administrator and have full transparency into the securities held, many of the esoteric operational responsibilities (e.g., negotiating their own ISDAs) now fall on the institution. This incurs costs, as well as some risks, as plan fiduciaries may one day need to explain their rationale for the vendors selected. In contrast, the fund-of-one still allows the institution to customize the mandate and segregate its funds from other investors, while reducing the operational burden. “We’ll ask the administrator, custodian and other parties all the tough questions,” Mackin explains, “You’re not filling out all the subscription documents.” He also highlights the fact that the fund structure — with its board of directors and other features — offers improved governance that resonates with plan sponsors. Murray states, “Pension investors like the fund-of-one structure because it is typically set up as a limited liability company or a limited partnership,” he states. Moreover, Mackin notes that in the event of a loss or dispute, investors in a limited partnership structure may be able to avail themselves of the protections offered through the laws of the fund’s domicile (i.e., Cayman Island law, Delaware state law, etc.). Similarly, investors in separate account products using leverage could be held responsible for losses beyond their initial investment, whereas this is not the case with a limited liability fund structure. Consultative Approach Resonates The fund-of-one seems to put investors in the sweet spot between the customization offered by a direct program and the resources at the disposal of a fund of hedge funds. “We’re like the general contractor overseeing a whole bunch of skilled tradesmen,” Mackin explains, telling clients, “we can either build you an addition or a new house; it just depends on your budget and your goals.” Some of his firm’s clients are asking for concentrated, “best ideas” portfolios, as opposed to diluted portfolios, with sub-5% allocations to the underlying managers. Beyond the specific advantages of the fund-ofone, clients appear to welcome the consultative approach. Mackin notes that as a provider brings customization into the discussion, it allows the firm to sit on the same side of the table as the client. “You’re no longer walking in and pitching a product, and putting a bow around it, while saying, ‘Here’s my nice box, I hope you like it,’” he explains. Today, clients are also being proactive, complementing his firm’s capabilities and value proposition, but asking for a tailored solution or something special. A key factor in being more consultative is to have a constructive dialogue with the client so as to understand the goals and objectives of their hedge fund investments. This is particularly important, Murray asserts, given a shift in how sponsors view hedge funds post-crisis. “We’ve seen a changing mindset at pension funds with respect to their risk budgeting,” he remarks, with many, “no longer looking at ‘hedge funds,’ as a separate line item in their asset allocation.” Instead, Murray observes, institutions are “embedding equity-focused and fixed income-focused hedge fund portfolios within their long equity and fixed income buckets,” respectively. Mackin agrees: “Hedge funds are no longer a separate asset class,” he claims, “Hedge funds with an equity orientation are now incorporated into the equity bucket, and not the alternatives bucket.” 3 “We’ll ask the administrator, custodian and other parties all the tough questions,” Mackin explains. 4 Citi Transaction Services “If you have a tactical thesis,” McDaniel argues, “it makes a lot of sense to go with a fund-of-one.” Coby McDonald of Arden also notes that the immediate objective isn’t always clear. “You may start the conversation at the point that the [hedge fund] portfolio is designed to be an equity substitute,” he explains, “but at the end of the conversation, they want an LDI strategy.” By having this discussion, the provider can not only recommend the most appropriate solution, but can also build a stronger relationship with the client and their advisors. McDaniel advocates customization in his belief that the argument for the fund-of-one has changed to some degree. “People commonly talk about a fund-of-one from a structural discussion, but rarely from a strategic perspective.” Mackin agrees: “Initially, [the fund-of-one discussion] was a structural idea for transparency, a ‘we gotta protect ourselves’ decision.” But today, he notes, every discussion about a fund-of-one starts on the strategy side, considering a specific objective and looking at the fund-of-one as a framework for a solution. “Essentially, we are taking some of the most complex strategies from capital markets and putting them together for the benefit of the client, and this is a challenging proposition,” he explains. Murray also highlights the need to adapt as the client’s circumstances change. “Client’s objectives will change throughout the tenure of the client/ provider relationship.” he advises, “You have to be proactive and come to the table with suggested changes to the customized mandate you are managing as your client’s objectives change, not wait for them to tell you.” Some might suggest that the industry should have anticipated this before. McDaniel agrees, and notes that it is the provider, not the vehicle itself, that is part of the solution. “Lots of funds-of-one I’ve seen are very stale and not proactive,” he observes. Tactical, Nimble Solution The advantages of the fund-of-one from a strategic perspective are particularly relevant in the current market environment. Given the volatile swings in equities, credit and other instruments, some have questioned whether or not the “buyand-hold” approach is dead. Arguably, the “riskon/risk-off” nature of the market, driven perhaps by geopolitical developments, has muted the underlying fundamentals of individual securities. In some cases, this volatility creates tremendous opportunities in securities or asset classes, but those opportunities are very short-lived. The fleeting nature of these opportunities may be at odds with plan governance — new allocations typically require at least internal committee approval, and sometimes external board members must also sign off. “Most pension plans have a governance structure where managers must be approved,” McDaniel notes. “Even a 25bps allocation to a new manager may need to be approved.” That process may take as long as six months, he notes. The fund-of-one can overcome this challenge. “If you have a tactical thesis,” McDaniel argues, “it makes a lot of sense to go with a fund-ofone.” Instead of having different redemptions and investments for each such opportunity, the pension plan has one line item on its books, greatly simplifying things. “If you have a good working partnership, and embed your guidelines into the investment management agreement,” he states, the investor experience can be “far superior to direct hedge fund investments, and far, far superior to a separately managed account.” Equally important, as the plan’s own circumstances change, it becomes easier to reposition its hedge fund investments through the fund-of-one. “As required return, funded status or asset allocation guidelines change, you can now change the mandate,” adds Mackin, “whereas with an off-the-shelf product, you have no such ability.” Key Success Factors For all of the positive features of the fund-of-one, the structure itself is no panacea. Providers need to execute on a number of levels to ensure a positive client experience. One such area to focus on is the management of liquidity. While no longer commingled with other investors, and in control of their own liquidity, investors going through a fund-of-one are still beholden to the underlying managers’ terms. “Typically, institutions want to access a portion of their assets quarterly.” To deliver on that demand requires some advance planning on the part of the fund-of-one provider. Underlying managers often require 60 days’ notice, plus another 30 days to process the redemption request, for a total of 90 days. Like a chess master, the fund-ofone provider has to be able to think several moves ahead. “Managing liquidity is a constant exercise,” The Fund-of-One: A Customized Solution for a Changing World Hedge Fund Industry Investment Structures Structures Used by Direct Allocators Traditional Fund of Funds Commingled “Fund of One” SMA Third-Party Platform SMA Internal or Risk Profile Contagion risk with market events Adjacency risk w/ other investors Isolation of investor’s pool—no adjacency risk Full control of assets/ No adjacency risk Full control of assets/ No adjacency risk Transparency No transparency to asset level exposure Dependent on terms offered by LP and reporting available Dependent on terms negotiated as part of the fund 100% transparency to underlying assets 100% transparency to underlying assets Ticket Size Sub-allocation managed by FoF Up to 25% of total AUM Custom allocation No limit No limit Fees & Returns Additional management & performance fees; diversification concern No additional fees; full realization of return Additional management & performance fees in FoF version Concern about tracking error & platform fees Concern about tracking error Operational Scale No operational overhead Minimal requirements No operational overhead Outsourced to thirdparty Internal team to oversee risk and asset levels Infrastructure Cost No infrastructure overhead Some investment in risk management Substantial legal fees required for setup Fees paid to third-party for systems and infrastructure Internal systems connected to PB and Custodians Pro Con Neutral Murray details. Arden’s Investment Committee meets at least once a week to discuss liquidity, considering whether or not they have the proper flexibility to execute the investment theses of each portfolio they are managing. Source: Citi Prime Finance analysis based on primary research managing liquidity all the time for a semi-liquid portfolio seven days a week,” he cautions. “That would diminish the alpha,” he continues. Murray concurs that such portfolios are challenging. “In fund-of-one structures, you have to manage liquidity assuming no additional investor inflows,” he advises. He notes that having access to a credit facility helps hedge fund advisors to “bridge the gap” between the effective date of underlying manager redemptions and the payment of redemptions. Catalyst for Change Our panelists share the concern that the direct model may come under further pressure, possibly a victim of its own success. “Pension funds’ hedge fund allocations will, in general, continue to grow,” Murray asserts, “from on average 5% today to 15% or more.” While the re-categorization of some types of hedge fund risk from alternatives to equities or fixed income may seem like a bonanza for the industry, it may have some repercussions for plan sponsors going direct. “If you start with 20 manager relationships, you’ll run out of capacity at some point,” Murray predicts, “and if you have to increase the number of managers significantly to fund the increased allocation, the workload of proper manager due diligence and monitoring will be too great for a small team.” While liquidity management is important, McDaniel cautions against not seeing the forest for the trees. “You don’t want a portfolio manager McDaniel believes that a static portfolio of blue chip hedge funds may not generate an optimal portfolio. “The point that it’s not a buy-and-hold McDaniel stresses the particular challenge of managing liquidity for shrinking investment pools. “Portfolios with flat or declining assets can be challenging to manage,” he laments. As new investments can’t simply be funded by new inflows in these cases, another investment has to be sold every time there’s a reallocation. 5 6 Citi Transaction Services strategy just can’t be overstated,” he notes. Not enough investors consider the notion that a manager or the strategy on which the manager focuses might be en vogue today, but faces valuation, liquidity, strategic or even structural issues going forward. $10 billion multi-strategy fund is cheaper from a cost perspective at the firm level as opposed to running 50 custom portfolios.” Mackin also thinks the fund-of-one is a more expensive business model for providers, but says that the demand is there, and the solutions are scalable. Whether going direct or through a fund of hedge funds, transparency is key. “If you’re going direct,” Murray advises, “you have to have the resources, the experience and the leverage with managers to glean the information you need to dictate proper ongoing portfolio changes.” Going with a hedge fund solution provider, he argues, makes it a lot easier, as they have the resources needed to execute this strategy. The bigger challenge in Murray’s eyes is the shift in approach. “You could have 50 different portfolios, and 50 different sets of decisions to make each month as all customized portfolios have specific goals, objectives and guidelines,” he explains. While his firm has been delivering custom solutions for 13 years, building bespoke portfolios will prove challenging for hedge fund advisors accustomed to managing one multistrategy fund of funds product for many years. Murray likens the shift to the distinction between wirehouse model portfolios and the personalized portfolios typically put together by independent registered investment advisors. There aren’t many firms that have the experience and expertise to manage many different customized portfolios that all reach their objectives. Clients will differ in terms of how much transparency they want. Some may be hands-off, while others will want a conversation every week. Nevertheless, providers have to be prepared. “As a provider of customized solutions you don’t have a choice and the more interactive the relationship the better,” Murray comments, “if you’re not willing to provide the client’s required level of transparency, at some point you’re going to be obsolete.” Mackin notes that transparency is also a mindset. “I’d reiterate that it’s by being consultative that you really deliver transparency,” he states. “It has to be provided in value-added format, through real discussion,” he continues. To some degree, he concedes, funds of hedge funds are prisoner to the whims of the underlying managers. “What we get, we give,” he explains, “but if an A-player is only providing some ratios and exposures, do you want to take a pass on them because they are providing less than full transparency?” Surprisingly, Murray observes, not all funds of hedge funds are so forthcoming. “There are still a few holdouts, who think they have the ‘golden manager list’ that no one else has access to.” Business Implications for Hedge Fund Advisors If plan sponsors increase their adoption of fund-of-one structures as a means of accessing underlying hedge funds, there could be implications for providers. “It’s a more expensive business model,” Murray admits, “Having one Another imperative for hedge fund advisors looking to be more consultative is to foster better communication and collaboration across their own organizations. “Historically,” Mackin observes, “the functions of operations, marketing, risk management, portfolio management and client service were siloed.” In the past, when underlying managers were bought or sold based on the goals of the off-the-shelf fund itself, the investment team may have never met the firm’s clients. Now, with the fund-of-one arrangement, as such decisions are based on needs of a specific client, various pockets of expertise need to be tied together. “Today, integration is critical,” Mackin states. Speaking to his own role, he notes that, “The job has changed from selling a product to building a solution.” Panelists agree that there are some limitations on a fund-of-one, and circumstances where a commingled product would be required. A fundof-one requires a minimum amount of capital to properly diversify the portfolio. This amount depends on the nature of the mandate. By going direct vs. a fund-of-one, McDaniel states that the investor may be “literally saving 50–70 basis points, which makes sense particularly for a valuepreservation strategy,” where fees will have a greater impact given the lower expected returns. The Fund-of-One: A Customized Solution for a Changing World However, if the fund-of-one is conceived as a completion strategy, it might be possible to invest $25 million using only ten to 20 managers. Mackin sees similar opportunities with his clients. “We’re seeing growing interest in market-independent solutions where performance is generated independent of traditional equity and credit factor risks,” he relates. The fund-of-one itself isn’t necessarily a silver bullet. McDonald says, “We ourselves are agnostic regarding the type of solution our clients desire, but we feel that from the client’s perspective, it entails much more work to go direct.” The fund-of-one also allows hedge fund advisors and their clients to forge deeper relationships. “As we all face the headwinds of lower rates,” Mackin remarks, “we need to add value beyond the numbers.” Institutions know that they can hire a multi-strategy manager and not only avoid the added layer of funds of hedge funds fees, but also easily get board approval for that approach. “We present a product that’s complementary, with value added that’s effectively fee-neutral vs. a multi-strategy fund,” Mackin explains, “If you can’t offer that, you don’t get a seat at the table.” McDonald is frank about the increased level of complexity facing the industry. “Just as managers have to do more for clients today, advisors and funds of hedge funds do as well,” he observes. Advisors need to understand not just the objective of the specific mandate, but also the client’s entire asset allocation, and where and how their hedge fund exposure fits in. “Today, providers need to have much greater knowledge,” he concludes, “in order to meet exponentially greater deliverables.” Find the Right Provider Customization may sound like a simple extension of a hedge fund advisor’s off-the-shelf funds of funds, yet there is significant variation in the marketplace. “Very few funds of hedge funds have been customizing for a long time and are good at it,” Murray asserts. He believes that the allocator needs years of experience working with hundreds of relationships. “There may be dozens of possible options, but only one solution that is best for the client. It takes years of experience to arrive at the most appropriate conclusion consistently,” he adds. McDaniel seconds the notion of experience as a critical success factor. “I could not agree more regarding the experience with portfolio construction,” he states. “It’s not just putting together a diversified set of betas with the potential for outperformance.” Mackin also stresses the importance of portfolio construction. “A specialist consultant may know individual managers inside and out,” he grants, “but they may not have the legacy perspective to construct portfolios, and put the relevant information to good use.” Mackin believes that the best providers have the ability to step in and proactively engage the underlying manager. While clients may see transparency as a goal in itself, he sees it more as a means to an end. “You need a risk management team who can interpret the data and identify whether the manager has gone off track,” he asserts. For any caution flags that arise in the course of monitoring process, “you must have someone who can make a phone call to ask the principals, ‘is this a new view or a complete change in strategy?’” Our panelists believe that convincing pension plans of the benefits of a completion portfolio is a matter of sitting down, reviewing and discussing their current hedge fund program and its future goals. “There seems to have been a shift where allocators are equal-risking,” says McDaniel, referring to a systematic allocation process of investing in hedge funds, which seems to be at odds with the very reason hedge funds exist, i.e., to capture a particular investment thesis. “It also seems there has been a seismic shift in providers investing in money management organizations that call themselves hedge funds,” he continues, “rather than trying to address specific client needs to find funds that represent the original hedge fund value proposition.” McDaniel questions whether or not systematic rebalancing is the best way to create sustainable performance in the form of alpha and differentiated returns. Mackin sees the “a-ha!” moment unfolding when a provider sits down with the investment committee to provide diagnostics on their exposures. If the provider can show significant position overlap in popular trading themes, they will realize that they are not as diversified as they had assumed. “That’s when the CIO says, ‘I’ve got a nice lineup of blue chip managers, but I don’t get it done on a trailing 1-, 3-, and 5-year basis, and I’m overly exposed to these trades.’” 7 “There may be dozens of possible options, but only one solution that is best for the client,” Murray asserts. 8 Citi Transaction Services About Arden Asset Management Arden Asset Management (“Arden”) was founded in 1993 and specializes in providing alternative investment solutions, including creating and managing portfolios of hedge funds using a disciplined, research-driven investment process. In addition, Arden also offers risk aggregation and advisory services and has been establishing and managing customized portfolios for investors, with specific guidelines determined by the client’s individual needs, since 2000. Arden is equipped with a highly sophisticated infrastructure, including a robust investment process and institutional quality business functions. It is Arden’s goal to continuously seek enhancements to our core investment processes of research, risk and operational due diligence. Arden provides world-class fund of hedge fund solutions, offering transparency, position level based analytics and enhanced reporting capabilities for our clients. length investments, along with thematic and tactical opportunities, Protégé works with some of the most sophisticated institutional investors in the world to complement and complete a robust hedge fund program. About Dorchester Capital Founded in 2002, Dorchester Capital Advisors, LLC is a Los Angeles, California based, SEC– registered investment advisory firm with offices in Los Angeles and Austin. Together with its sister investment advisory firm, Dorchester Capital Private Equity Management, LLC, Dorchester’s core business is building and managing portfolios of hedge funds, customized solutions and opportunistic capital call structured funds in credit and secondary assets. Headquartered in New York with an office in Singapore, Protégé currently employs over 40 professionals. About Protégé Partners Protégé Partners, LLC (“Protégé”) is a specialized asset management firm that was founded in 2002 by Jeffrey Tarrant and Ted Seides to focus exclusively on investing in established smaller hedge funds and select emerging managers. Differentiated from the broader universe of hedge fund investors that principally focuses on large, widely held funds, Protégé is recognized as an industry expert in what it believes is the highly attractive, less efficient and under allocated universe of smaller hedge funds. By deploying its expertise through a unique model of investing, one that blends seeding and arms- In addition to Protégé’s commingled investment strategies, we are able to construct customized portfolios that focus on our core capabilities in order to address a broad range of challenges faced by our investors. Customization can range from very concentrated portfolios to strategic portfolios that have a specific strategy and regional focus. Protégé is 100% employee owned, maintains a substantial co-investment alongside clients and is a culture that thrives on innovation and idea generation, transparency and risk management, technology and alignment of interest with investors. About Citi OpenInvestorSM Citi OpenInvestor is the investment services solution for today’s diversified investor that combines specialized expertise, comprehensive capabilities and the power of Citi’s global network to help clients meet performance objectives across asset classes, strategies and geographies. Citi OpenInvestor provides institutional, alternative and wealth managers with middleoffice, fund services, custody, investing and financing solutions that are focused on their specific challenges and customized to their individual needs. For more information, please contact: Peter Hill 617-824-1431 peter.hill@citi.com Citi Transaction Services transactionservices.citi.com © 2013 Citibank, N.A. All rights reserved. Citi and Arc Design is a registered service mark of Citigroup Inc. OpenInvestor is a service mark of Citigroup Inc. 1039163 GTS06012 01/13