CBA 390 - Operations Management – Spring 2011
Dr. Richard Cobb - College of Commerce and Business Admin - Room 216 Merrill
Phone 782-5503 email-rcobb@jsu.edu, JSU Homepage – Dept. – CCBA – Faculty link
I. Introduction
Operations and Technology Management is an integrative study of the effects of
technology and operations management on the American economy. In this context, the terms
'Operation or Technology' refers to the general production function and the conversion of
man-hours, money, materials and skills into products or services that have utility (form, time,
or place) for the consumer. Prerequisites: MGT 301 and ST260 or MS 204
II. Course Objectives - The academic essential functions of this course are to:
A. Develop conceptual skills.
B. Understand the linkage between operational issues and management concepts.
C. Develop the ability to analyze and solve production/operations problems.
III. Required Text - Operations Management by Heizer and Render. 9th Ed, Prentice Hall Pub.
IV. Course Policies and Procedures
A. Students are expected to attend class. Class roll will be checked once during the
class. The student is responsible for all material discussed or presented in class.
Since much of the learning comes from class discussion and participation,
attendance is important in this course.If you enter class after class has begun, take your
seat in row one. This will help to keep disruption to a minimum.
B. For some class periods, daily assignments will be given.
Unless it was assigned as a group project, all work submitted for credit is expected
to be the work of the individual student. Complete academic honesty is expected.
The academic misconduct policy of the university will be followed.
C. Any individual who qualifies for reasonable accommodations under The
Americans With Disabilities Act or Section 504 of the Rehabilitation Act of 1973
should contact the instructor.
D. Cell phones should be in the off position and put away during class time.
E. Electronic translators and cell phone calculators are not allowed for tests.
V. Method of Instruction - The text and class discussion will provide some insight into the
overall management of the operations/ production function. Exam questions will be
based on lecture, text, and other assigned materials. Most topics in this course will be
covered in the following sequence: (Theory - Text example - Application)
VI. Competencies - The average student should learn to apply the course material to
improve rational thinking, solve problems, and act positively in an operations
management environment.
VII. Grade - The final grade will be based on:
Exam I
- 100 points
Exam II
- 100 points
Exam III
- 100 points
Final Exam
- 100 points
Final Grade (Total 400 points)
A - 360 points
B - 320 “
C - 280 “
D - 240 “
CBA 390 Spring 2011
VIII.
Class
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
39
30
31
32
33
34
35
36
37
38
39
40
Tentative Course Outline
Date
Text Material P/OM
Topic
Jan
7
Ch1
Introduction, Productivity
10
Ch1
12
Ch2
Strategy, Global Operations
14
Ch2
19
Ch3
Project Management
21
Ch3
24
Ch4
Forecasting
26
Ch4
28
Ch5
Design of goods/services
31
Exam I
Feb
2
Ch6, 6S
Quality Control, SPC
4
Ch6, 6S
7
Mod A
Decision Models
9
Mod A
11
Ch7
Process strategy
14
Ch8
Location Strategy
16
Ch8
18
Ch9
Layout Strategy
21
Ch10
HRM and Job Design
23
Exam II
25
Ch11, 11S
Supply Chain, E-commerce
28
Ch11, 11S
Mar
2
Ch 12
Inventory
4
Ch 12
7
Ch 12
9
Ch 13
Aggragate Planning
11
Ch 13
21
Ch14
MRP
23
Ch14
25
Exam III
28
Ch15
Short-Term Scheduling
30
Ch15
Apr
1
Ch16
JIT/Lean Operations
4
Ch16
6
Ch16
8
Ch17
Maintenance
11
Ch17
13
Ch17
15
Ch17
22
Final
10:30 – 12:30