Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional Services Librarian Al Harris Library frederic.murray@swosu.edu What We Are Going to Do • Resources for Topic Selection • Resources for Market Research Market Research Project I. Proposal II. Analysis III. Presentation Market Research - Elements 1. Size of Market. 2. Geographic location of customers. 3. Demographic description of customers. 4. Market Segmentation on the basis of age, sex, income, education, standard or living etc. 5. Analysis of market demand. 6. Sales analysis by customers. 7. Consumer needs, wants, habits and behavior. 8. Dealer wants and preferences. 9. Degree of competition and the market end. Research: Content is Key • • • • • • • News/trade/academic articles Company and/or industry profiles Analyst reports Consumer and marketing information International information Directory information Raw (mostly financial/economic) data Olive Oil Markets 2015 • Italy & Spain are largest exporters • xylella fastidiosa • International Olive Council (IOC) • 28 % increase imports of Greek Olive Oil Leaders in Market Research • Forrester Research • Gartner • IMS Health Holdings • Westat New & Improved! Quick Review • • • • Search Engines Databases Catalogs Journals (Peer-Reviewed) • Boolean: And/Or/Not • Keywords Useful Keywords • Market demand • Sales analysis • Consumer needs • Competition • Consumer behavior Topic Selection • Hoovers D & B Business Blog – Sales & Marketing Trends • Forrester – Coverage Areas – Latest Research • Bloomberg Businessweek Library Business Databases • Business Source Complete • Hoovers • First Search • Discovery* Resources for Market Research Researching the Assignment • Industries • Companies • People • All Three are options for finding good information Business Source Complete • Journal/News Articles • Market Research Reports* • SWOT Analysis * – Strength/Weakness/Opportunity/Threats Video Tutorial Hoovers • Use Hoovers to review the following criteria: – Industry Information – Challenges – Competitors – Financial Summary – Competitive Landscape – NAICS Code Attack the Challenges NAICS • North American Industry Classification System • NAICS is the standard used by Federal statistical agencies in classifying business establishments for the purpose of collecting, analyzing, and publishing statistical data related to the U.S. business economy. • Standard Industrial Classification (SIC) System (Older) • http://www.census.gov/eos/www/naics/ Hoovers Database • Build a List • Specific Company Information • Industry Overview • D & B Business Blog Video Tutorial 2 Locating the Databases Using Discovery • Boolean • Keywords • Limiters • Citations/Folders/Email Useful Keywords • Market demand • Sales analysis • Consumer needs • Competition • Consumer behavior Class Assignment Authentication Issues “I can’t get into the library’s databases.” “I keep seeing the message ‘Login failed: Invalid username, password, or ID number.’” “I’m trying to search [database] and I can’t get in.” “My employee ID isn’t being accepted.” Outlook Usernames and Passwords i. Have you changed your default Outlook password? Students must change their default Outlook password before logging into the library. ii. Have you forgotten your Outlook password? Go to Outlook’s password reset link on the Outlook login page. After the student has successfully reset his/her password, ask them to try logging into the library again. iii. Within the last 15 minutes, have you made ten (or more) unsuccessful library login attempts? The proxy server will block logins for 15 minutes from any user who has made 10 or more failed login attempts within a 5-minute period. You can login again after the block has expired. Questions? • Contact me: – Frederic Murray • 774-7113 • frederic.murray@swosu.edu Thanks!