KENNESAW STATE UNIVERSITY
GRADUATE COURSE PROPOSAL OR REVISION,
Cover Sheet (10/02/2002)
Course Number/Program Name INCM 9603 / International Conflict Management
Department College of Humanities and Social Sciences
Degree Title (if applicable) Ph.D. in International Conflict Management
Proposed Effective Date Spring 2012
Check one or more of the following and complete the appropriate sections:
Sections to be Completed
II, III, IV, V, VII
I, II, III
I, II, III
I, II, III
I, II, III
I, II, III
X New Course Proposal
Course Title Change
Course Number Change
Course Credit Change
Course Prerequisite Change
Course Description Change
Notes:
If proposed changes to an existing course are substantial (credit hours, title, and description), a new course with a
new number should be proposed.
A new Course Proposal (Sections II, III, IV, V, VII) is required for each new course proposed as part of a new
program. Current catalog information (Section I) is required for each existing course incorporated into the
program.
Minor changes to a course can use the simplified E-Z Course Change Form.
Submitted by:
Approved
Timothy Hedeen
Faculty Member
9/20/11____
Date
Not Approved
Department Curriculum Committee Date
Approved
Approved
Approved
Approved
Approved
Approved
Not Approved
Department Chair
Date
College Curriculum Committee
Date
College Dean
Date
GPCC Chair
Date
Dean, Graduate College
Date
Not Approved
Not Approved
Not Approved
Not Approved
Not Approved
Vice President for Academic Affairs Date
Approved
Not Approved
President
1
Date
KENNESAW STATE UNIVERSITY
GRADUATE COURSE/CONCENTRATION/PROGRAM CHANGE
I.
Current Information (Fill in for changes)
Page Number in Current Catalog
___
Course Prefix and Number
___
Course Title
___
Class Hours
____Laboratory Hours_______Credit Hours________
Prerequisites
___
Description (or Current Degree Requirements)
II.
Proposed Information (Fill in for changes and new courses)
Course Prefix and Number ___INCM 9603_______________________
Course Title Essentials of Mediation____________________________
Class Hours
1____Laboratory Hours___0___CreditHours___1____
Prerequisites Admission to the PhD Program
Description (or Proposed Degree Requirements)
This course emphasizes listening, facilitation, and collaborative problem-solving skills within a thirdparty process of conflict intervention. As a future-oriented process of dialogue and negotiation, mediation
is appropriate for many, but not all, disputes; this course concludes with a focus on the ethical dimensions
of mediation practice. The fundamental skills and processes of mediation are valuable to any professional
who regularly works with organizational colleagues or international counterparts.
III.
Justification
This course provides students with valuable knowledge and skills related to mediation,
relevant to the practice of management and conflict intervention at the interpersonal,
organizational, and international levels. To develop essential skills in listening,
facilitation, and problem-solving, students will participate in lectures, discussions, and
interactive exercises. The ability to intervene constructively to resolve disputes has broad
applicability within and beyond the curriculum.
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IV.
Additional Information (for New Courses only)
Instructor: Dr. Timothy Hedeen
Text: see syllabus
Prerequisites: Admission to the PhD Program
Objectives:
-Students will understand the evolution, principles, and predominant styles
of mediation practice
- Students will develop skills in listening, facilitation, and problem-solving
- Students will understand the benefits and limits of mediation
- Students will learn to assess whether mediation may be appropriate for a
given dispute
Instructional Method
-Lecture, presentations, group discussions, projects
Method of Evaluation
Participation 40%
Final Project 60%
V.
Resources and Funding Required (New Courses only)
Resource
Amount
Faculty
Other Personnel
Equipment
Supplies
Travel
New Books
New Journals
Other (Specify)
0
0
0
0
0
0
0
0
TOTAL
0
Funding Required Beyond
Normal Departmental Growth
0
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VI. COURSE MASTER FORM
This form will be completed by the requesting department and will be sent to the Office of the
Registrar once the course has been approved by the Office of the President.
The form is required for all new courses.
DISCIPLINE
COURSE NUMBER
COURSE TITLE FOR LABEL
(Note: Limit 30 spaces)
CLASS-LAB-CREDIT HOURS
Approval, Effective Term
Grades Allowed (Regular or S/U)
If course used to satisfy CPC, what areas?
Learning Support Programs courses which are
required as prerequisites
INCM
9603
Essentials of Mediation
1-0-1
Spring 2012
Regular
APPROVED:
________________________________________________
Vice President for Academic Affairs or Designee __
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VII Attach Syllabus
INCM 9603: Essentials of Mediation
Fall 2012
Dr. Timothy Hedeen
Facility Dr. Timothy Hedeen, tkhedeen@kennesaw.edu, 770-423-6879, SO 5060
Meetings Friday, Sept 28th, 2:00prn-8:00pmin SO 5074
Saturday, Sept 29th, 9:30am-4:30pm in SO 5074
Monday, October 1st, 5:00pm-8:00pm in SO 5074
Course Description from Catalog:
This course emphasizes listening, facilitation, and collaborative problem-solving skills within a thirdparty process of conflict intervention. As a future-oriented process of dialogue and negotiation, mediation
is appropriate for many, but not all, disputes; this course concludes with a focus on the ethical dimensions
of mediation practice. The fundamental skills and processes of mediation are valuable to any professional
who regularly works with organizational colleagues or international counterparts.
Further Course Description
The fundamental skills and processes of mediation are valuable to any professional who regularly works
with organizational colleagues or international counterparts. This course will conclude with a focus on the
ethical dimensions of mediation practice.
Please note: This one-credit course is designed to introduce students to the fundamental skills and
concepts underlying mediation. It does not count as, or even toward, the twenty-eight hours of approved
training for civil mediation in Georgia's courts, as regulated by the Georgia Office of Dispute Resolution.
For more information, consult www.godr.org.
Course Requirements and Grading
1. Participation [40% of course grade]: Students are expected to attend all class meetings; students
will complete 'equity' writing assignments to demonstrate mastery of material covered during any
absence from class.
2. Either of the following assignments:
a. Mediation briefing memo [60% of course grade; due by Nov. 9 by email]: In a paper of
2,700-3,300 words (indicate word count), brief a consultee on mediation for a case of
your choice. Please select an international concern that has received sufficient coverage
to allow you to examine the parties' interests and goals. The memo will consist of two
distinct sections:
i. Appropriateness (or not) of mediation (no more than 1,200 words): explain the
benefits and risks of engaging in mediation for the case under study. Consider
your consultee's (and its counterpart's) goals and interests, and assess how each
would be achieved or not through mediation.
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ii. Recommendations for the consultee if it proceeds to mediation (1,500-2,100
words): advise your consultee on the selection of mediator, procedural
preferences such as format, and fundamental strategies to employing mediation.
b. Mediator self-critique [60% of course grade; due by Nov. 9 by email, other media]: In a
paper of 1,800-2,400 words (indicate word count), assess your own videotaped
performance as mediator in a simulated mediation. Submit the video in a format viewable
by the instructor, and offer critique of at least three critical moments in the simulation,
citing both relevant literature and the video segment (e.g., "between 5:41 and 6:30 I
turned my full attention to Party A, likely causing Party B to doubt my neutrality").
Grading Scale:
A = 90% - 100%
B = 80% - 89%
C = 70% - 79%
D = 60% – 69%
F = < 60%
Readings:
The following readings are required:


Beer, The Mediator’s Handbook (2nd ed.), 1997
Articles, chapters as assigned
Proposed Course Schedule:
Please complete readings prior to the date for which they're listed.
Session I:
Friday, September 28, 2012
Mediation fundamentals, structure, philosophies
 Moore, "How Mediation Works," Ch. 2, The Mediation Process, 1996, pp. 41-77
 Beer, Overview/The Mediation Session, pp.3-64
 CEDR Model Mediation Procedure, www.cedr.com/about_us/modeldocs/?id=21
 JAMS International Mediation Rules, www.jamsadr.com/international-mediation-rules/
Session II:
Saturday, September 29, 2012
Mediation skills, ethics
 Beer, Supporting the People/Controlling the Process/Solving the Problem, pp.67-130
Session III:
Monday, October 1, 2012
Mediation practice
 Moore and Woodrow, "Facilitation and Mediation," Ch. 15, Handbook of Global an
Multicultural Negotiation, 2010, pp407-433
 Brett, "Third Parties & Dispute Resolution," Ch. 6, Negotiating Globally, 2007, pp.155173
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
Laue, "Ethical Considerations in Choosing Intervention Roles ," Peace and Change 8(23), 1982, pp.29-41
Final Assignment Due:
Friday, November 9, 2012
Mediation briefing memo OR Mediator self-critique
Academic Integrity:
Every KSU student is responsible for upholding the provisions of the Student Code of Conduct, as
published in the Undergraduate and Graduate Catalogs. Section II of the Student Code of Conduct
addresses the University’s policy on academic honesty, including provisions regarding plagiarism and
cheating, unauthorized access to University materials, misrepresentation/falsification of University
records or academic work, malicious removal, retention, or destruction of library materials,
malicious/intentional misuse of computer facilities and/or services, and misuse of student identification
cards. Incidents of alleged academic misconduct will be handled through the established procedures of the
University Judiciary Program, which includes either an ”informal” resolution by a faculty member,
resulting in a grade adjustment, or a formal hearing procedure, which may subject a student to the Code of
Conduct's minimum one semester suspension requirement.
ADA Statement
Any student who, because of a disabling condition, may require some special arrangements in order to
meet the course requirements should contact the instructor as soon as possible to arrange the necessary
accommodations. Students should present appropriate verification from KSU disAbled Student Support
Services. No requirement exists that accommodations be made prior to completion of this approved
University process. Accommodations are arranged on an individualized, as-needed basis after the needs
and circumstances have been evaluated. The following individuals have been designated by the President
of the University to provide assistance and ensure compliance with the ADA. Should you require
assistance or have further questions about the ADA, please contact:
Carol Pope, Asst. Dir. for disAbled Student Support Services
770-423-6443, 770-423-6667F, 770-423-6480TTY
cpope@kennesaw.edu
disAbled Student Support Services Website
http://www.kennesaw.edu/stu_dev/dsss/dsss.html
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