Vermont-VEIC Contract for EEU ATTACHMENT M COMPENSATION, PAYMENT AND PERFORMANCE PROVISIONS 2009-2012 The State shall compensate Contractor for satisfactory performance of this Agreement as follows: 1. Total Compensation The total compensation amount for all eligible costs, expenses and performance incentives under this Agreement may not exceed the maximum amount set forth in Paragraph 5 of the main body of this Agreement. For the period of January 1, 2009 through December 31, 2011 it is agreed that the Contractor will manage the budget for this Agreement as a single, three-year budget. However, in any single calendar year, the Contractor shall not actually be paid more then the total EEU Funds 2009-2011 available for that year. For the period of January 1, 2009 through December 31, 2011 this Agreement shall include a three-year budget sub-divided into the following categories: Services and Initiatives Supported by Contractor Electric EEU Funds (listing business and residential separately); Services and Initiatives Supported by Contractor Unregulated Fuel Funds (listing business and residential separately); General Administration (as defined in Paragraph 5 below); ISONE Regional Capacity Activities; VSPC participation; and Information Technology. Any Contractor Electric EEU Funds not expended during a calendar year may be carried over to the subsequent year of this Agreement pursuant to the terms of Paragraph 12 of this Attachment. Any Contractor Unregulated Fuel Funds not expended during a calendar year shall be carried over to the subsequent year of this Agreement. 2. Eligible Costs and Expenses A. General Costs and Expenses The Contractor shall be compensated for reasonable and appropriate services provided and expenses incurred in order to perform the Work. Compensation for such services and expenses shall be based on the Contractor’s actual costs incurred throughout the term of this Agreement, except that compensation for actual costs incurred while performing Work pursuant to Paragraph II.P of Attachment L will be made according to the provisions of Paragraph 4 below. Contractor’s actual costs shall include: wages or salaries of staff working directly on the Work; fringe-benefit and payroll-related costs associated with such wages and salaries; an equitable allocated share of the Contractor’s organization-wide indirect costs; any and all out-of-pocket costs (e.g., telecommunications, travel, copying/printing, postage/delivery, marketing, equipment) directly attributable to performing the Work; mileage reimbursement at the Internal Revenue Service-approved rate only for use of a personal motor vehicle; any and all costs to develop and produce Customized Software; any and all M-1 Vermont-VEIC Contract for EEU subcontractor costs directly attributable to the Work; funds disbursed to program participants (e.g., customer or Market Actor incentives, cooperative marketing); and other reasonable and appropriate costs that the Contractor incurs to accomplish the Work. The State and the Contractor agree to use the guidelines established by the Federal Government for Federal cost reimbursable grants as the basis for determining whether or not a particular direct or indirect cost item incurred under this Agreement is reasonable and appropriate. Such Federal guidelines are contained in OMB Circular A-122 dated May 10, 2004. In addition to the above costs, Contractor shall also be reimbursed its actual cost as charged to the Contractor by its bank under the Contractor’s line of credit with its bank, to borrow funds to finance any eligible costs and expenses incurred and paid for by the Contractor prior to receiving its monthly payment from the Fiscal Agent or due to a shortfall in funds available from the Fiscal Agent. Failure of the Fiscal Agent to pay an approved Contractor invoice on a timely basis due to the lack of available funds shall not constitute an acceptable basis on which the Contractor may terminate this Agreement; however, a material failure of this type may (if of such magnitude and duration as to impede or prevent expected operations) constitute grounds for modification or reduction of Contractor’s energy efficiency activities and obligations (but only to the extent directly required by such delay or failure of payment). The Contractor shall also be paid an Operations Fee of 2.0% on total eligible monthly costs and expenses incurred and funded by Contractor Unregulated Fuel Funds, and an Operations Fee of 0.75% on all other total eligible monthly costs and expenses incurred. The Contractor shall operate in accordance with the guidelines detailed in OMB Circular A-122. The Contract Administrator and the Contractor shall come to agreement on the following items: The types of costs that constitute the Contractor’s fringe-benefit and payroll-related costs and the Contractor’s organization-wide indirect costs; and The method for allocating an equitable share of the Contractor’s fringe-benefit and payroll-related costs and the Contractor’s organization-wide indirect costs to the Work. Any modifications to the above two items must be agreed upon in advance by the Contract Administrator. Notwithstanding the above, all eligible costs, expenses and fees paid to the Contractor are subject to the Total Compensation limitation detailed in Paragraph 5 of the main body of this Agreement. B. FCM Bid and Performance Risk Sharing The Contractor and the Board agree that the financial risks of participating in the FCM shall be shared as follows: All extraordinary costs billed to the Contractor by ISO-NE, and paid by the Contractor, that are not due to the Contractor’s non-performance shall be M-2 Vermont-VEIC Contract for EEU considered eligible costs under this Agreement. One example of such an eligible cost is ISO-NE participant “default allocation” invoices. One-half of any penalties paid by the Contractor as a result of the Contractor not achieving the FCM capacity requirements for each of the FCM bids that fall within the contract period shall be considered eligible costs under this Agreement. One-half of the cost of any bilateral contracts for capacity to mitigate financial penalties in the event the Contractor does not achieve any FCM capacity requirements for each of the FCM bids that fall within the contract period shall be considered eligible costs under this Agreement. 3. Special Circumstances Due to U.S. Financial Situation The parties acknowledge that the U.S. financial sector is experiencing difficulties, and that credit markets have tightened considerably. It is possible that the Contractor could, through no fault of the Contractor, lose its ability to borrow from its bank as a result of the country’s overall financial situation, and the Contractor could be unable to obtain the ability to borrow from another bank quickly enough to meet its ongoing obligations. If this situation were to occur, the Contractor shall be allowed to borrow funds from those held by the Fiscal Agent in order to pay its bills associated with delivering EEU services. In order for the Contractor to borrow funds from those held by the Fiscal Agent, the Contractor must notify the Contract Administrator that it is no longer able to borrow from its bank, and provide documentation of the bank’s decision to the Contract Administrator as soon as reasonably feasible. On an ongoing basis, the Contractor must make best efforts to secure borrowing capability from another financial institution. To receive a loan from the funds being held by the Fiscal Agent, the Contractor must notify the Contract Administrator of the amount requested, the need date, and provide sufficient detail to support the request. Loan requests shall clearly identify which amounts are necessary to provide electric efficiency services and which amounts are necessary to provide unregulated fuel efficiency services. Loan requests must be approved by the Contract Administrator, who shall not unreasonably withhold approval. Funds may only be used to meet the Contractor’s financial obligations due to its implementation of the EEU. Any amounts loaned to the Contractor shall be shown as a credit on the Contractor’s monthly invoice. No interest would be due from the Contractor to the Energy Efficiency Utility Fund as a result of this loan activity. 4. Revenues From and Costs Associated With Regional Capacity Market Activities It is expected that Contractor will receive payments from ISO-NE related to the Contractor’s participation in the regional capacity market pursuant to Paragraph II.T of Attachment A. It is further expected that these payments from ISO-NE will be the amount approved by ISONE for delivered capacity less any fees or charges imposed by ISO-NE. Within 10 business days of receiving a payment from ISO-NE, Contractor shall forward the gross amount approved by ISO-NE for delivered capacity to the Fiscal Agent. Contractor shall include any fees deducted by ISO-NE as an expense on its monthly invoice pursuant to Paragraphs 2 and 7 of this Attachment. M-3 Vermont-VEIC Contract for EEU 5. Reimbursement for Costs Associated with Distributed Utility Planning In accordance with Paragraphs 38, 40, and 41 of the MOU, if a Vermont electric distribution utility requests the Contractor to perform any Work pursuant to Paragraph II.P of Attachment L of this Agreement, the Contractor must be directly compensated for such Work by the requesting utility or as otherwise directed by the Board. Any such compensation is not included in the total compensation cap in Paragraph 5 of the main body of this Agreement. 6. Limitation on Recovery of General Administrative Costs General Administrative Costs shall include the following tasks: budgeting and financial management; contract management; data collection and reporting; and support for resource planning and program evaluation activities. Administrative costs associated with serving an individual core market shall be included in the budget allocation for that core market and are not considered General Administrative Costs for the purposes of this paragraph. For the period of January 1, 2009 through December 31, 2011, compensation for such General Administrative Costs identified in Attachment S, shall not exceed $858,400 by more than 10% unless Contractor is granted prior written approval from the Board to exceed this limit. 7. Limitation on Recovery of Information Technology Costs The Contractor shall provide the information technology services and equipment set forth in the Work. For the period of January 1, 2009 through December 31, 2011 compensation for such information technology costs identified in Attachment S shall not exceed $2,502,400 by more than 10% unless Contractor is granted prior written approval from the Board to exceed this limit. 8. Invoice Requirements The Contractor shall submit monthly invoices of eligible costs and expenses for payment by the 25th day of the subsequent month, or the next business day if the 25th is not a business day. All invoices shall, at a minimum, include the name, address, and tax I.D. number of the Contractor; an itemized summary identifying and describing the Work performed and expenses incurred; the amount claimed for each task or expense category; and the total amount of the invoice. Invoices shall clearly separate requests for compensation for labor expenses and other expenses including payments to subcontractors, and reimbursement for funds disbursed to EEU program participants. Invoices shall clearly identify which costs are to be funded by Contractor Electric EEU Funds, which costs are to be funded by Contractor FCM Funds, and which costs are to be funded by Contractor Unregulated Fuel Funds. The invoice format that has been established and approved for the period of January 1, 2003 to December 31, 2005 by the Contract Administrator shall be used for this Agreement. This format may be modified only with the pre-approval of the Contract Administrator. The Contractor shall require that invoices to the Contractor from subcontractors or other third parties shall, at a minimum, conform to the Contractor’s invoice requirements stated above and to any format and requirements established by the Contract Administrator. M-4 Vermont-VEIC Contract for EEU 9. Invoice Review and Approval Unless notified of a different (or additional) address, as provided herein, the Contractor shall submit invoices for review and approval to: Michael Wickenden, Contract Administrator 446 Tenney Hill Road Hyde Park, VT 05655 802-888-6231 Fax 802-888-4296 The Contract Administrator, no later than (five) 5 business days after receipt of the invoice, shall review the invoice and either approve the invoice for payment or inform the Contractor in writing of any disputed amount and the basis for such dispute. Any undisputed amounts shall be approved for payment by the Contract Administrator. If an invoice is disputed by the Contract Administrator, the Contractor shall answer the Contract Administrator’s concerns in writing within five (5) business days of the receipt of written notice from the Contract Administrator. If the Contractor and the Contract Administrator cannot resolve the dispute within ten (10) working days after receipt of the Contractor’s reply, the Board and Contractor shall attempt to resolve the dispute upon a written request by the Contractor to the Board. If the Board and the Contractor cannot resolve the dispute within ten (10) working days after receipt of Contractor’s request, each party may pursue its available judicial or other remedies. 10. Payment of Invoices Upon approval of an invoiced amount, the Contract Administrator shall immediately send the invoice and its accompanying supporting documentation to the Fiscal Agent for payment. Disbursements by the Fiscal Agent will be made once each month; the Fiscal Agent will pay approved monthly invoices by the last business day of the following month. The parties understand that the Fiscal Agent may not have collected adequate Contractor Unregulated Fuel Funds in a particular month to pay in full the portion of Contractor’s approved invoices to be funded from this funding source. Similarly, the parties understand that the Fiscal Agent may not have collected adequate Contractor Electric EEU Funds and Contractor FCM Funds in a particular month to pay in full the portion of Contractor’s approved invoices to be funded from these funding sources. In order to be made aware of these shortfalls, the Board will direct the Fiscal Agent to inform the Contract Administrator (who shall then inform the Contractor) on a monthly basis of the total funds available from each funding source to pay Contractor’s invoices. The total funds available from each funding source shall be the Contractor Electric EEU Funds, the Contractor FCM Funds, and the Contractor Unregulated Fuel Funds collected to date. Any unpaid portions of Contractor invoices from prior months shall be paid first when additional funds from the appropriate funding source are available, and then a partial payment shall be made on the portion of the Contractor’s current monthly invoice to be paid from that funding source. All Contractor’s approved invoices shall be paid in full, as funds become available. M-5 Vermont-VEIC Contract for EEU At the expiration of this Agreement, the Contractor will most likely still be due payments for one or more monthly invoices and for any performance incentives earned pursuant to Attachment N to this Agreement. In such a case, the Contractor’s approved unpaid invoices shall be paid prior to any payments being made to any other contractor who has been hired by the State to serve as the EEU. 11. Performance Incentive Mechanism The Contractor is eligible to receive performance incentives as described in Attachment N to this Agreement. The parties agree that after the Contract Administrator and the Board have made a final determination on the performance incentive award for the Contractor in accordance with the procedures in Attachment N, any funds available for the performance incentive but not earned by the Contractor shall not be paid to the Contractor. 12. Annual Request for Carryover of Contractor EEU Funds and Contractor Electric EEU Funds A. From Year 2008 to Year 2009 On or before February 15, 2009, the Contractor shall, if necessary, file with the Board, DPS, and each Vermont electric distribution utility a request to carry over any unspent Contractor EEU Funds from Year 2008 to 2009. Such a request shall also identify the amount of incentives the Contractor has committed to pay to customers, but has not yet paid. The Board will use the formula set forth in Board Rule 5.300(E)1.a to determine whether the amount of unspent Contractor EEU Funds is large enough that it must be used to reduce the amount to be collected in 2010 from ratepayers via the EEC. If the amount of unspent Contractor EEU Funds is less than this threshold, the Board will provide the DPS, the Vermont electric distribution utilities, and all parties on the Board’s EEU e-mail service list an opportunity to submit comments and request a technical workshop prior to acting on the Contractor’s request for the carry forward of unspent Contractor EEU Funds. After comments are submitted, the Board shall review the Contractor’s request, and reject it, approve it or approve it with modifications. B. From Year 2009 to Year 2010, and from Year 2010 to Year 2011 On or before February 15 of 2010 and 2011, the Contractor shall, if necessary, file with the Board, DPS, and each Vermont electric distribution utility a request to carry over any unspent Contractor Electric EEU Funds from the prior calendar year to the year in which the request is filed. Such a request to carry forward any anticipated unspent Contractor Electric EEU Funds shall be required only if the unspent Contractor Electric EEU Funds for a year are greater than 5% of the total Contractor Electric EEU Funds available in that year, as shown on Attachment Q; if the unspent Contractor Electric EEU Funds for a year are less than 5% of the total Contractor Electric EEU Funds available in that particular year, the unspent Contractor Electric EEU Funds shall automatically be carried forward to the M-6 Vermont-VEIC Contract for EEU next year. In no event may such request seek a change, for a given year, in the total annual amount to be collected from Vermont electric ratepayers as approved in any of the corresponding Board orders or rules that sets out the EEC in each of the three years. If the request to carryover Contractor Electric EEU Funds from one year to the next is not approved and the result of such non-approval is that the overall three-year budget for the Contractor is reduced, then a corresponding reduction in the overall Work as set forth in Attachment L will be agreed upon. In addition, the Performance Incentive Mechanism set forth in Attachment N will be adjusted to reflect the lower budget available for the Contractor to accomplish the various milestones and goals detailed in Attachment N. The Contractor will make such a request for a reduction in the Work and an adjustment to the goals and milestones in writing to the Board. The Contractor and the Board will mutually agree on such reductions and adjustments. The Board will provide the DPS, the Vermont electric distribution utilities, and all parties on the Board’s EEU e-mail service list an opportunity to submit comments and request a technical workshop prior to acting on the Contractor’s request for the carry forward of unspent Contractor Electric EEU Funds. After comments are submitted, the Board shall review the Contractor’s request, and reject it, approve it or approve it with modifications. 13. Use of Contractor Electric EEU Funds Pursuant to the Budget Order 2009-2011 Contractor shall endeavor to use the Contractor Electric EEU Funds in a manner consistent with the Budget Order 2009-2011 and Paragraphs II.A.1, II.A.2, and II.A.3 of Attachment L. The performance goals set forth in Attachment N have been established with the understanding that the Contractor Electric EEU Funds will be used consistent with the direction provided in the Budget Order 2009-2011. 14. No Employee Benefits for Contractor The Contractor understands that the State will not provide Contractor or Contractor’s employees or subcontractors with any individual retirement benefits, group life insurance, group health and dental insurance, vacation or sick leave, Workers Compensation or other benefits or services available to State employees, nor will the State withhold any state or federal taxes except as required under applicable tax laws, which shall be determined in advance of execution of this Agreement. The Contractor understands that all tax returns required by the Internal Revenue Code and the State, including but not limited to income, withholding, sales and use, and rooms and meals, must be filed by the Contractor, and information as to contract income will be provided by the State to the Internal Revenue Service and Vermont Department of Taxes. 15. Reliance by State on Representations All payments by the State under this Agreement will be made in reliance upon the accuracy of all prior representations by the Contractor, including but not limited to bills, invoices, progress reports and other proofs of work. M-7 Vermont-VEIC Contract for EEU 16. Set Off The State may set off any sums which the Contractor owes the State against any sums due the Contractor under this Agreement; provided, however, that any set off of amounts due the State as taxes shall be in accordance with the procedures more specifically provided hereinafter. 17. Taxes Due to the State a. Contractor understands and acknowledges responsibility, if applicable, for compliance with State tax laws, including income tax withholding for employees performing services within the State, payment of use tax on property used within the State, and corporate and/or personal income tax on income earned within the State. b. Contractor certifies under the pains and penalties of perjury that, as of the date this Agreement is signed, the Contractor is in good standing with respect to, or in full compliance with a plan to pay, any and all taxes due the State. c. Contractor understands that final payment under this Agreement may be withheld if the Vermont Commissioner of Taxes determines that the Contractor is not in good standing with respect to, or in full compliance with a plan to pay, any and all taxes due to the State. d. Contractor also understands the State may set off taxes (and related penalties, interest and fees) due to the State, but only if the Contractor has failed to make an appeal within the time allowed by law, or an appeal has been taken and finally determined and the Contractor has no further legal recourse to contest the amounts due. 18. Suspension of Payment to Contractor In addition to other remedies, the State reserves the right to suspend all payments to Contractor if required reports are not provided to the Board or its designated representatives on a timely basis; if there are continuing deficiencies in Contractor’s reporting, record keeping or invoicing responsibilities and requirements; or if the performance of the Work is not adequately evidenced. 19. No Resale Contractor will not buy materials for performance of this Agreement and resell to the State at a profit, excluding the fee the Contractor will be collecting on all costs pursuant to Paragraph 2 of this Attachment. M-8