Disclaimer The opinions and discussion contained in this document are for intended for the benefit of the Ministry only and reflect the evaluation undertaken of the NESTF. Please seek specific legal advice from a qualified professional person before undertaking any action based on the contents of this publication. The contents of this discussion document must not be construed as legal advice. The Government does not accept any responsibility or liability whatsoever for any action taken as a result of reading, or reliance placed because of having read any part, or all, of the information in this discussion document, or for any error, inadequacy, deficiency, flaw in or omission from this document. This report may be cited as: Ministry for the Environment. 2015. Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities. Wellington: Ministry for the Environment. Published in March 2015 by the Ministry for the Environment Manatū Mō Te Taiao PO Box 10362, Wellington 6143, New Zealand ISBN: 978-0-478-41266-6 Publication number: ME 1176 © Crown copyright New Zealand 2015 This document is available on the Ministry for the Environment’s website: www.mfe.govt.nz Contents Executive summary 5 1 Introduction 1.1 Background to the NESTF 1.2 What the NESTF does 7 7 8 2 Evaluation purpose and objectives 2.1 Purpose 2.2 Objectives 9 9 9 3 Methodology 10 4 Analysis and discussion: Has the NESTF met its stated objectives? 4.1 Objective 1: Assist in network and equipment design and equipment sourcing for roll-outs 4.2 Objective 2: Create a reduction in compliance costs and timeframes for service providers 4.3 Objective 3: Reduce the timeframe and lower the costs for the availability of new services to consumers 4.4 Objective 4: Contribute to a reduced workload for councils in processing and determining consent applications 4.5 Objective 5: Set an appropriate balance between local participation in community planning and cost-effective national infrastructure investment 11 5 Radio-frequency 5.1 Standards 5.2 Data gaps 17 17 18 6 How real were the risks identified with the introduction of the NESTF? 6.1 Risks as a result of the NESTF 6.2 The dual role of council, the NESTF and the Code of Practice for Utility Operators’ Access to Transport Corridors 20 20 Issues with the NESTF 7.1 Issues requiring more guidance 7.2 Issues that may require changes to the NESTF but are still within its current scope 7.3 Wish list of expansions of the NESTF 23 23 Conclusions 8.1 Has the NESTF met its objectives? 8.2 Is the NESTF still fit for purpose? 27 27 28 7 8 11 12 13 14 14 20 24 26 Appendix 1: Participants in the evaluation 29 Appendix 2: Council survey 30 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 3 Appendix 3: Council survey results 34 Appendix 4: Discussion guide for the Telecommunications Forum 37 Appendix 5: Details of issues 39 Appendix 6: Measurement issues 41 Tables Table S1: A summary of the NESTF evaluation 5 Table 1: A summary of the NESTF evaluation 11 Table 2: Number of new installations (cabinets and mobile infrastructure) attracting complaints since 2008 15 Table 3: Risks as a result of the NESTF 20 Table A5.1: Issues with the current NESTF 39 Figures Figure 1: Relationship between district plans, the NESTF and the Utilities Access Code Figure A6.1: Effect of down tilt on exposure plumes (based on an actual site) 4 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 21 41 Executive summary The Resource Management (National Environmental Standards for Telecommunication Facilities) Regulations 2008 (NESTF) came into force in 2008. As part of its regulatory maintenance programme, the Ministry has conducted an evaluation of the NESTF to assess whether, after five years, it is achieving its objectives. This report presents the findings of that evaluation. The regulations were developed to provide a nationally consistent planning framework for the radio-frequency fields of all telecommunication facilities operated by a network operator licensed under the Telecommunications Act 2001, and some telecommunications infrastructure on road reserves that have low environmental impact. To carry out the evaluation, the Ministry contacted the organisations the NESTF immediately affects. All 61 territorial authorities received an online survey, to which 25 responded. Information was also received from telecommunications industry representatives and an expert in radio-frequency fields. The table below summarises the evaluation results by indicating whether each of the objectives described in the Cabinet paper has been met. A detailed analysis of each objective is provided in section 4 of this report. Table S1: A summary of the NESTF evaluation Objective Was it met? Assist in network and equipment design and equipment sourcing for rollouts Yes Create a reduction in compliance costs and timeframes for service providers Mobile operators: yes Reduce the timeframe and lower the costs for the availability of new services to consumers Fixed-line: a mixed experience Contribute to a reduced workload for councils in processing and determining consent applications Yes Set an appropriate balance between local participation in community planning and cost-effective national infrastructure investment. Industry: Yes Councils: 56% of survey respondents said yes As well as assessing whether the objectives have been met, we looked at whether the NESTF is still fit for purpose. The NESTF requires all telecommunications infrastructure to comply with two sets of standards for radio-frequency fields. One of these standards, NZS 6609:2:1990, has been superseded, and the Ministry has already recommended that this be updated in the NESTF. Councils do not monitor for compliance with these standards, but Vodafone and 2degrees have a voluntary monitoring programme, which shows their facilities comply with these standards. When looking at the wider regulatory environment for telecommunications, an issue was raised with the code mandated by the Utilities Access Act 2010. The National Code of Practice for Utility Operators’ Access to Transport Corridors (Utilities Access Code) sets out processes and procedures for network operators and corridor managers1 to interact with each other. Potential conflicts between the NESTF and the ‘reasonable conditions’ set by councils under 1 Usually the local council, sometimes the New Zealand Transport Agency or the Department of Conservation. Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 5 section 135 of the Telecommunications Act 2001 were raised, but this is not seen as having a major impact because national industries design to NESTF specifications rather than local conditions. Both councils and industry representatives were asked for their views on the NESTF and what changes they would like to see. A comprehensive list of the issues raised is provided in appendix 5ranging from concerns about the interpretation of certain clauses, which may result in inconsistency in implementation around the country, to issues that would require changes to the NESTF to resolve. While many of these changes could be within the current scope of the NESTF’s objectives, industry representatives also provided a list of changes they would like to see that would widen this scope. Overall, the evaluation determined that the NESTF has achieved its objectives. However, the telecommunications landscape is evolving rapidly. There is always a risk that regulations will lose their fitness for purpose in such a rapidly evolving landscape, and this risk is evidenced by the issues pointed out by the councils and industry. To ensure the NESTF remains up to date, consideration should be given to a review in the near future. 6 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 1 Introduction The Resource Management (National Environmental Standards for Telecommunication Facilities) Regulations 2008 (NESTF) came into force on 9 October 2008. The NESTF represents the first regulations developed under the Resource Management Act 1991 (RMA) that explicitly manage land-use activities. As part of the Ministry’s approach to maintaining regulatory tools, evaluations of regulations on a roughly five-yearly basis will be conducted. This NESTF has now been in force for five years and this is its first evaluation. The Ministry conducted an implementation evaluation of the NESTF in 2009, which this report refers to as the ‘2009 stocktake’. 1.1 Background to the NESTF 1.1.1 What are national environmental standards? National environmental standards (NES) are regulations made in accordance with sections 43 and 44 of the RMA, and they apply nationally. They can prescribe technical standards, methods, or other requirements relating to specific environmental matters. Each local authority has the responsibility for enforcing the standard in its jurisdiction. A local authority rule may prevail over a NES where the standard expressly allows this, but it cannot be more lenient. NES not only protect people and the environment, they also secure a consistent approach and decision-making process throughout the whole country. 1.1.2 The Telecommunication Facilities National Environmental Standards The NESTF was created during a period of rapid expansion of the telecommunications industry. This expansion supported Government aims for expanding access to broadband and information technology, increasing competition among suppliers through local loop unbundling, improving general industry productivity, and achieving economic transformation. However, there was also a backdrop of local regulatory inconsistency and uncertainty. Resource consent requirements varied widely, in terms of whether or not consent was required, and also the nature and extent of conditions that were attached to resource consents. Variability in consenting requirements creates uncertainties, resulting in costs and time delays. The telecommunications industry reported that lack of national consistency added costs to their provision of services and slowed the roll-out of new capacity across the country. From a local government perspective, not all district plans had specific plan rules relating to telecommunications infrastructure. This could cause time delays and uncertainty if an activity was applied for that did not clearly fit within current plan provisions, and there was no close precedent to draw on. In July 2005 a reference group was convened, with representatives from Telecom, Vodafone, TelstraClear, Local Government New Zealand, the Ministry for the Environment, the Ministry of Health and the Ministry of Economic Development. After considering several options, the reference group proposed a package of NES for radio-frequency exposure and specific telecommunications facilities. In February 2008, Cabinet decided that the National Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 7 Environmental Standards for Telecommunication Facilities should proceed, and they came into force on 9 October 2008. The intent of the NESTF was to provide certainty about the levels of permitted development within the RMA. Infrastructure would need to comply with specific criteria, designed to minimise impacts on the environment, in order to be installed without resource consent. The NESTF would also make compliance with the New Zealand standard for radio-frequency fields mandatory. The NESTF was intended to contribute to the economic transformation priority of the government of the day. Faster and more cost-effective delivery of telecommunications facilities was required for New Zealand to become a “world leader in using information and technology to realise its economic, social, environmental, and cultural goals”.2 The Business Growth Agenda describes the current government’s approach to building a more productive, more competitive economy. Infrastructure is one of the key inputs to the Agenda, and of these, the major telecommunications initiatives are the Ultra-Fast Broadband roll-out and the Rural Broadband Initiative. Services facilitated by these programmes will “increasingly support New Zealand’s position as a competitive business location and improve living standards”.3 The NESTF has an important role to play in their delivery. 1.2 What the NESTF does In summary, the NESTF provides for the following: an activity (such as a mobile phone transmitter) that emits radio-frequency fields is a permitted activity provided it complies with the existing New Zealand standard (NZS 2772.1:1999 Radio-frequency Fields Part 1: Maximum Exposure Levels 3 kHz to 300 GHz) the installation of telecommunications equipment cabinets along roads or in the road reserve is a permitted activity, subject to specified limitations on their size and location noise from telecommunications equipment cabinets located alongside roads or in the road reserve is a permitted activity, subject to specified noise limits the installation of masts and antennas on existing structures alongside roads or in the road reserve is a permitted activity, subject to specified limitations to height and size. Activities that do not qualify as permitted activities under the NESTF continue to be managed by local authorities through the existing rules in their district plans. 2 The Digital Strategy 2005. 3 The Business Growth Agenda progress report November 2012 – Infrastructure. 8 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 2 Evaluation purpose and objectives 2.1 Purpose The purpose of this project is to carry out an outcome evaluation of the National Environmental Standards for Telecommunication Facilities (NESTF) to determine whether its objectives have been met, five years after its introduction. 2.2 Objectives The evaluation will investigate whether the regulations are achieving their intended purpose in terms of the policy objectives of the NESTF. It will also, where possible: assess whether implementation issues identified in the 2009 stocktake have been addressed identify emerging issues ascertain whether key risks associated with the NESTF have been realised. The original policy objective in the industry reference group report4 was: To provide for consistent and certain regulatory planning provisions that apply on a national basis, to assist in network and equipment design and equipment sourcing for roll-outs, and a reduction in compliance costs and timeframes. The regulations were developed along these lines to provide for a nationally consistent planning framework for radio-frequency fields of all telecommunication facilities and lowimpact5 telecommunications infrastructure on road reserves, in order to: assist in network and equipment design and equipment sourcing for roll-outs create a reduction in compliance costs and timeframes for service providers reduce the timeframe and lower the costs for the availability of new services to consumers contribute to a reduced workload for councils in processing and determining consent applications set an appropriate balance between local participation in community planning and costeffective national infrastructure investment. Whether these objectives have been met forms the basis of this evaluation. 4 Telecommunications Industry Reference Group. 2006. Proposed National Environmental Standard for Radiofrequency Exposure and Low Impact Telecommunications Structures in Road Reserves: An Industry Perspective. 5 Being a regulation under the RMA, ‘low impact’ refers to the effect of an activity. Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 9 3 Methodology There were five phases in the project: Phase 1: Informal discussions were held with a large territorial authority and a telecommunications industry representative to obtain a feel for the responses we might receive from stakeholders. The survey developed for territorial authorities was piloted with the authority that had been consulted. Phase 2: The formal territorial authority survey was sent out online to appropriate managers of all territorial authorities. Responses were gathered over a period of six weeks. Territorial authorities were asked about: their workload consent activity community participation implementation of the National Environmental Standards for Telecommunication Facilities (NESTF). The survey and a summary of the responses are attached as appendices 2 and 3. Phase 3: The New Zealand Telecommunications Forum6 was approached to take part in the evaluation. Telecommunications industry representatives were asked about: the overall impact of the NESTF whether the NESTF had met its objectives working with the NESTF working with councils community concerns with radio-frequency fields whether the industry would like to see any changes made to the NESTF. Phase 4: Discussions were held with the Ministry of Business, Innovation and Employment (Radio Spectrum Management Communications Team and Information Technology Policy Team) and the Commerce Commission. Discussions were also held with a New Zealand expert on the topic of radio-frequency fields, Mr Martin Gledhill. Phase 5: Phase 5 was the ‘snowball’ discussion phase with the New Zealand Contractors’ Federation and the New Zealand Utilities Advisory Group, which involved following up issues identified in the previous phases. Follow-up discussions were held with the Telecommunications Forum and Auckland Council, along with phone conversations with other councils who had made substantive comments in their survey responses. Discussions were held with Bronwyn Howell (Victoria University of Wellington) to gain an overview of the economics of telecommunications. 6 The Telecommunications Carriers Forum (now known as the Telecommunications Forum) was established in 2002. Its objective is to actively foster cooperation among the telecommunications industry’s participants to enable the efficient provision of regulated and non-regulated telecommunications services. It works with industry and government to resolve regulatory, technical and policy issues. 10 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 4 Analysis and discussion: Has the NESTF met its stated objectives? The National Environmental Standards for Telecommunication Facilities (NESTF) was intended to create a nationally consistent planning framework for radio-frequency fields and for lowimpact telecommunications infrastructure on road reserves installed by network operators licensed under the Telecommunications Act 2001. Whether the five policy objectives were met is summarised below. The evidence is discussed in the remainder of this section. Table 1: A summary of the NESTF evaluation Objective Was it met? 1. Assist in network and equipment design and equipment sourcing for roll-outs Yes 2. Create a reduction in compliance costs and timeframes for service providers Mobile operators: yes 3. Reduce the timeframe and lower the costs for the availability of new services to consumers Fixed-line: a mixed experience 4. Contribute to a reduced workload for councils in processing and determining consent applications Yes 5. Set an appropriate balance between local participation in community planning and cost-effective national infrastructure investment Industry: yes Councils: 56% of survey respondents said yes 4.1 Objective 1: Assist in network and equipment design and equipment sourcing for roll-outs According to industry feedback, equipment is designed to comply with the size and noise specifications stated in the NESTF. This is particularly the case for cabinets. Although New Zealand has little influence on international telecommunications equipment development, operators do use the specifications of the NESTF as assessment criteria when sourcing equipment from overseas. Technology is continually evolving in telecommunications, and the NESTF was deliberately designed to be as ‘future proof’ as possible. For example, rather than specifying the dimensions of panel antennas, the NESTF describes dimensions within which the antenna must fit. These future-proof dimensions are now out of date for some technology, as follows: Antennas required for the 4G roll-out do not meet the permitted NESTF size envelope described in Regulation 7. These antennas have a 600 mm diameter, whereas the NESTF allows for a maximum 500 mm diameter. Currently telecommunications operate in frequencies above 880 MHz, but the reallocation of the 700 MHz band from analogue to digital television broadcasting means that frequencies above 700 MHz will be freed up. While the technology required to accommodate this lower frequency is still being developed overseas, it is likely that its dimensions will exceed the NESTF envelope. Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 11 New antennas accommodate multiple frequencies and tend to be larger than their singleband predecessors. Regulation 7 would need to be revisited if the NESTF were to accommodate the new lowerfrequency and multi-band technology. 4.2 Objective 2: Create a reduction in compliance costs and timeframes for service providers Industry reports definite reductions in Resource Management Act 1991 (RMA) processing timeframes, and attendant lower compliance costs. Because a proportion of cabinets and antennas located within the road reserve are now permitted activities, these have contributed to reduced assessment timeframes. Previously many applications had a controlled or discretionary activity status, which is inherently more complex and expensive to process because it requires resource consent. In 2009, the RMA was amended to give local authorities the explicit power to issue certificates of compliance in instances where activities comply with the provisions of a national environmental standard (NES). Operators do not have to seek a certificate of compliance, especially when a proposal is clearly a permitted activity under the NESTF. In general, mobile operators will seek a certificate of compliance for a new facility, but they are less likely to do so for matters such as minor upgrades. Generally, the lines companies will not apply for certificates of compliance for cabinets for the Ultra-Fast Broadband (UFB) roll-out, but this has changed over the life of the NESTF and is discussed later in this section. The majority of straightforward telecommunications applications, and, in particular, NESTF applications requiring resource consent, are processed within a 20-working-day statutory period. There are rarely ongoing compliance costs for equipment allowed as a permitted activity within the road reserve. For example, the standardisation of noise performance standards for cabinets located in roads has greatly reduced the need for individual acoustic reports to support RMA applications and post-construction compliance testing.7 The NESTF specifies standardised noise levels and the point of measurement in all regions. Regulation 4 of the NESTF requires radio-frequency reports demonstrating compliance with NZS 2772.1:1999 to be provided to councils before new or upgraded wireless telecommunications facilities become operative. This is now reported to be a “straightforward” and nationally consistent process, which has removed local variation. Evidence at planning hearings is now more focused, thereby reducing hearing timeframes and removing reliance on expert witnesses. That said, issues were raised about various aspects of field exposure prediction and measurement, and these are discussed in detail in appendix 6. These issues range from the need for more guidance on how to handle certain parameters when modelling exposures, to how to predict exposures from sites that are staged incrementally and what to do when there is difficult access to sites where measurements need to be taken. In terms of the magnitude of benefits arising from the regulation, the telecommunications industry estimates that $3.2 million has been saved in direct costs,8 and that over $10 million may be saved over the duration of the 4G roll-out. One mobile operator estimates that savings per site range from $3,000 to $30,000. The former figure is the saving under the 7 Note that cabinets for the UFB do not generate noise. 8 Industry data is indicative only, and estimates for a given process may vary among operators. 12 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities NESTF compared with a simple RMA process (ie, no notifications, no requests for further information), while the latter compares the situation under the NESTF with a complex process that requires a hearing and increased monitoring. Chorus’s experience presents a more complex picture.9 The NESTF has not delivered any direct financial benefit to them in terms of cabinet deployment costs, for the following reasons: RMA costs were higher under the Fibre To The Node (FTTN) project because of the level of engagement with council officers and the numbers of site visits. In those early days of the NESTF, Chorus organised a caravan to visit every council. The need for more site visits arose as more resource consents were required, because the NESTF is more stringent in its requirements relating to size and noise than the district plan rules it replaced.10 Before the 2009 RMA amendment that authorised councils to issue certificates of compliance under an NES, field trips were arranged to every installation. Even with cabinet design specifications being guided by the NESTF, resource consents are often still required because of the separation rules in Regulation 8. Chorus provided information about cabinet installation to every council until recently, when Auckland Council indicated that this was no longer required. This reporting can be inefficient because it duplicates the information required for the corridor access request, which initiates the installation phase of the facility. Chorus has suggested that as councils and the industry become more confident working with the NESTF, the need for information will reduce, as will costs. Chorus’s experience is consistent with anecdotal evidence that parties that engage early during the implementation of an NES incur extra transaction costs, which creates an unfortunate incentive structure. Chorus also notes that increased consistency of rules and interpretation of those rules, and the increased confidence this inspires, all have worthwhile, intangible benefits. Chorus incurs compliance costs when working around street trees. Currently they incur $4 million per year in arborists’ fees to undertake work within the drip line of trees in Auckland. Regulation 6 allows provisions in district plans for work within the drip line of a tree or other vegetation to be more stringent than those in the NESTF. Chorus has suggestions as to how this cost could be reduced, such as a certification scheme for contractors to undertake this type of work (see section 7.3, suggestion 2). 4.3 Objective 3: Reduce the timeframe and lower the costs for the availability of new services to consumers The industry considers that overall network programme planning has been enhanced because there is now greater certainty of the likely timeframes for obtaining consents for specific sites within the road reserve. There is clarity over what is a permitted activity and, when resource consent is required, the NESTF has set up the permitted baseline, which has made assessments more predictable. At this level, timeframes are generally reduced. The majority of cabinets are located in the road reserve. As discussed in the previous section, although savings were not realised for the FTTN, the RMA process for cabinets under the 9 Chorus was split off from Telecom in 2011. It builds and maintains networks and is responsible for deploying 70 per cent of the UFB network, and it works with Vodafone with the Rural Broadband Initiative. It does not provide mobile infrastructure. 10 The NES is more stringent than 82 per cent of district plans (as at 2008) and 51 per cent of noise requirements. See: Incite. 2006. Assessment of Plans: Telecommunications Facilities. Wellington: Ministry for the Environment. Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 13 NESTF has been progressively streamlined. However, for a mobile cellular network only a minority (approximately 15 per cent) of the sites are located in road reserves, and so the impact of the NESTF has been harder to estimate. Those minority sites are generally in the suburbs or residential fringe areas, where it has been hard to establish facilities, and industry has valued the role of the NESTF in these circumstances. The industry considers the NESTF had a role in facilitating the initial establishment of the 2degrees network in some key areas due to the NESTF being released at the same time as the first phases of the 2degrees network roll-out. This has increased competition in that sector. The initial mobile networks of Telecom and Vodafone, as well as the introduction of 3G services, were substantially established before the advent of the NESTF. 4.4 Objective 4: Contribute to a reduced workload for councils in processing and determining consent applications The industry’s perspective is clear; dealings with councils have become more efficient as a result of the NESTF. The councils’ perspective was collected via the online survey sent to all of the 61 territorial authorities that administer the NESTF, to which 25 (or 41 per cent) responded.11 Their perspective is a little more complex, but a summary is provided below: There is a lot of variation across councils in terms of the volume of telecommunications infrastructure-related activities they handle. The greatest volume is found in the largest cities and provincial centres where roll-outs have occurred, while the smaller rural councils (which account for the majority of territorial authorities in the country) – deal with only a few. The workload is generally, but not always, less for a permitted activity compared with one that requires resource consent. Councils may still have to process certificates of compliance, administer radio-frequency reports and handle any correspondence arising from an installation. Total workload is perhaps a more relevant measure for councils, and the introduction of the NESTF has not changed total workload in a predictable way. There are many factors that influence total workload, such as the ‘lumpiness’ of the work, the type of infrastructure being installed, where it is being installed, and the reaction of the community to the installation. Further details of the council survey and responses made can be found in appendices 2 and 3. 4.5 Objective 5: Set an appropriate balance between local participation in community planning and costeffective national infrastructure investment The industry considers that an appropriate balance has been reached. Regulation 6 of the NESTF provides that a plan’s rules need to be complied with if consent is already required under the relevant district plan for works within the drip line of a tree, or where the adjacent 11 The response was higher for city councils than for district councils: 7 of the 11 city councils responded (64 per cent), compared with 18 of the 50 district councils (36 per cent). Councils contributed on the basis of anonymity, so in this report no council is identified with any particular survey response. 14 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities site is accorded specific protection. The provisions in a district plan are the result of a public process which provides for community input. Of the 25 councils that responded, a majority (56 per cent) consider that an appropriate balance has been struck. About a third of respondents were uncertain, and three councils thought that a balance had not been stuck. Of those three, two were concerned about the impact of the NESTF on infrastructure siting. One council stated that infrastructure was sometimes not installed in the most appropriate place because the council did not have an effective say in this. Another council in the process of the UFB roll-out reported an increase in street clutter, which they ascribed to a lack of effective engagement of industry with the council’s corridor managers: “Telcos, in particular the UFB project, designed their new facilities with the size and activity planned to avoid any effective participation when planning with the corridor manager. There is currently a proliferation of new telco facilities occupying pavement space that is reducing the pedestrian usage they were designed for.” The other council thought there was no balance because councils, and the public they represent, were effectively excluded from decision-making: “The restrictions on what we can consider (when considering telecommunications consents) are very narrow when we have a chance. In almost all cases the residents have no input and will vent frustrations with us. We will explain the rules and what they can expect. This does not serve to allay all of the concerns we get to hear about.” In contrast, councils that did think a balance had been struck were more accepting of the provisions of the NESTF. What is allowed as a permitted activity in an NES is out of council hands. Not all of the opposition has been resolved, rather they now know under the NES it is permitted and outside the control of the council. People have had to accept permitted activity standards regarding radio-frequency. Councils do not have to get embroiled in disputes, because such disputes are seen as a matter for central government, as the regulation maker. This appeared to be a benefit for some councils. To gauge the level of community opposition to telecommunications facilities, councils were asked for the total number of new installations since 2008 that had attracted complaints. Table 2 indicates that no more than 10 installations have received complaints since 2008 within any of the councils that responded to the question. About one-third of the district councils had not received any complaints, and some of these councils included towns of considerable size. Table 2: Number of new installations (cabinets and mobile infrastructure) attracting complaints since 2008 Number of installations attracting complaints * Council type City District Total 0 0 6 6 1–10 5 11 16 11–100 0 0 0 Don’t know 1 1 2 Total 6* 18 24 Auckland was excluded from the total because the new council was formed in 2010, but their experience since then has been consistent with the above findings. Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 15 Complaints arise from neighbouring land owners and are based on concerns about the health effects of radio-frequency fields, impacts on property values, aesthetics, footpath clutter, traffic safety, and interference with personal radio equipment. In 2009, the Telecommunications Forum developed a set of Community Engagement Guidelines for Wireless Telecommunications Facilities to help wireless network operators standardise their approach to community consultation. Vodafone and Telecom reported in a recent review of these guidelines that there was a decrease in escalation of public issues and the guidelines were working well. Much of their upgrade work involves existing infrastructure. 2degrees has been gradually developing its own network while it continues to use the Vodafone network on a roaming basis for areas outside of its network, so it has encountered more community opposition. However, in a recent Taranaki roll-out, only two of 15 sites received opposition. Some councils commented favourably on this company’s approach to working with communities. Currently, if a new facility is being installed adjacent to or near a residential area, or where there is at least one public facility12 adjacent or nearby, the guidelines state that the operator should: 9.2.1 Undertake any engagement or consultation required by the relevant Council under the Council District Plan; or required pursuant to the conditions of any Resource Consent. 9.2.2 Ensure that the occupiers of those dwellings immediately adjacent to the proposed location, and the management of the Public Facility near the proposed location, are sent a letter by the relevant Wireless Network Operator prior to the lodgement of any Resource Consent application or National Environmental Standard application required by the relevant Council regarding the proposed Wireless Telecommunications Facility. One council suggested that operators should follow a process whereby residents are notified before they approach the council so issues can get sorted out before RMA processes are embarked on. This suggestion is almost identical to the one given in the guidelines, which suggests that the guidelines may need more promotion so that councils are more aware of them. The Ministry for the Environment and the Ministry of Health track the number of letters sent to their Ministers from members of the public on the topic of telecommunications facilities. This provides an indication of how much community concern is being escalated to the central government level. Prior to the NESTF, the Ministry for the Environment received, on average, just over one ministerial letter per year, and the Ministry of Health less than one. Since 2008 the number of letters received each year has varied considerably, from 1 to 45 (the latter number reflects the level of community concern over the erection of a cellphone tower in Nelson during 2009/10). The majority of the Ministry for the Environment ministerial letters are about the health effects of radio-frequency fields. 12 A public facility is defined as “a physical premise which has a primary purpose of providing care, welfare or educational services to members of the community”. The guidelines are published at www.tcf.org.nz/content/6efda0e0-d74d-4a95-95d2-0769696c53d6.html (accessed 3 June 2013). 16 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 5 Radio-frequency 5.1 Standards Radio-frequency emissions are addressed by the National Environmental Standards for Telecommunication Facilities (NESTF) in Regulation 4, which mandates compliance with two New Zealand standards: NZS 2772.1:1999 Radiofrequency Fields Part 1: Maximum Exposure Levels – 3 kHz to 300 GHz NZS 6609.2:1990 Radiofrequency Radiation: Principles and Methods of Measurement – 300 kHz to 300 GHz. The two questions addressed here are whether the standards are still relevant, and if so, whether they are being complied with. Relevance was ascertained through two sources. The first was the minutes of the Interagency Committee on the Health Effects of Non-Ionising Fields. This committee keeps a watching brief over international research on these matters and has been meeting every six months since 2001.13 The second source was the expert advice of Mr Martin Gledhill.14 5.1.1 NZS 2772.1:1999 Expert advice suggests that this standard is still relevant. NZS 2772.1:1999 is based on guidelines published by the International Commission on Non-Ionising Radiation Protection (ICNIRP),15 and these guidelines were reconfirmed in 2009.16, 17 However, the fact that the guidance was published 14 years ago has attracted criticism from some community members that they are out of date, despite the reconfirmation. In 2011, the International Agency for Research on Cancer (IARC) classified radio-frequency fields as a class 2B ‘possible carcinogen’. The evidence for this is largely based on studies of mobile phone use that suggest that higher levels of use are associated with some types of brain tumour. However, it has been acknowledged that the apparent risk could be due to biases in the data. Laboratory research does not suggest that radio-frequency radiation could affect cancer development. The IARC has noted that typical ‘environmental’ exposures are considerably lower than those the head is exposed to when using a mobile phone. 13 The committee was first formed in 1989, and its terms of reference of reviewing possible health effects from exposures to extremely low electric and magnetic fields were expanded in 2001 to include radio-frequency fields. 14 Mr Gledhill has worked at the National Radiation Laboratory of the New Zealand Ministry of Health for over 20 years and now runs EMF Services. He has a Master of Arts in Natural Sciences (Physics) from Cambridge and a Master of Science in Medical Physics from the University of Otago. He is a member of the International Committee on Electromagnetic Safety, the Australian Radiation Protection Society, the Bioelectromagnetics Society, and the Interagency Committee. 15 International Commission on Non-Ionising Radiation Protection. 1998. Guidelines for limiting exposure to timevarying electric, magnetic, and electromagnetic fields (up to 300 GHz). Health Physics 74(4): 494–522. 16 International Commission on Non-Ionising Radiation Protection. 2009. Statement on the “Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz)”. Health Physics 97(3): 257–258. 17 The ICNIRP published additional guidelines for low-frequency radiation (1 Hz to100 kHz) in 2010, but none of the network operators licensed under the Telecommunications Act 2001 operate in this band. Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 17 Scientific reviews published since 2011 have generally concluded that, overall, the evidence does not support there being a causal link between radio-frequency fields and cancer. However, this fails to address the fears of some sectors of the community. 5.1.2 NZS 6609.2:1990 NZS 6609:2:1990 has been superseded by AS/NZS 2772.2:2011: Radiofrequency Fields Part 2: Principles and Methods of Computation – 3 kHz to 300 GHz. The Ministry has advised that NZS 6609.2:1990 should be replaced by AS/NZS 2772.2:2011 in Regulation 4 of the National Environmental Standards . The updated standard provides more practical guidance than its predecessor and is more rigorous in its requirements, and as such follows developments in similar standards overseas. 5.1.3 Are the standards being complied with? The evidence to hand suggests that NZS 2772.1:1999 is being complied with. Councils do not undertake monitoring and compliance work for permitted activities, mainly because there is no mechanism for them to recover costs.18 This does not mean that no monitoring is undertaken. Vodafone has a radio-frequency field-monitoring programme at a sample of their cell sites. Since 2004, the National Radiation Laboratory (NRL) has measured radio-frequency fields around a random sample of 10 Vodafone sites (of a total of approximately 200), which the NRL chooses independently of Vodafone. In their 2011/12 report19 the maximum radiofrequency exposures in public areas were all less than 1 per cent of the public limit. The NRL undertook a round of monitoring of 2degrees’ sites in 2010, with similar results. Until recently Telecom (now Spark) has had an environmental audit programme, but this is currently under review. Network operators supply a radio-frequency report to the council for each radio-frequencyemitting device they install. These reports specify where the device is to be installed and whether radio-frequency field exposures in areas reasonably accessible to the public comply with NZS 2772.1:1999.20 Regulation 4(5) states that when a device’s field is predicted to reach or exceed 25 per cent of the maximum level, then ‘post-build’ measurements must be done within three months of the facility becoming operational. There are some methodological issues with this approach, which is known as the ‘25% Rule’, and these are described in section 7.2.3.1 and discussed fully in appendix 6. All of the councils that responded to the evaluation survey indicated they had a system for retaining radio-frequency reports. 5.2 Data gaps Evidence suggests that radio-frequency fields from individual devices (or clusters of devices, as measurements must take adjacent devices into account) have been well below maximum 18 Monitoring may be a condition for those activities that require resource consent. Measuring electromagnetic frequency fields is a highly specialised field. 19 National Radiation Laboratory. 2012. Measurements of Exposures Around Vodafone New Zealand Limited Cellsites from March 2011 to May 2012. Christchurch: Institute of Environmental Science & Research Limited. 20 As well as the general public, who may not be aware they are being exposed to radio-frequency fields, the standard also details exposure limits for industry workers who may be occupationally exposed. 18 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities exposure limits. However, there is a data gap in that there are no time series on exposures to radio-frequency fields in New Zealand that allow an analysis of change in exposure over time. Mr Gledhill advises that the most likely change to have occurred since the introduction of the NESTF is that, because the number of cell sites has increased, the average exposure in urban and suburban areas will have increased slightly. Maximum exposures would not have changed even when sites are located close together because of the limits set by NZS 2772.1:1999. Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 19 6 How real were the risks identified with the introduction of the NESTF? 6.1 Risks as a result of the NESTF Some risks to the success of the National Environmental Standards for Telecommunication Facilities (NESTF) were identified during its development and early implementation phase. Whether these risks have been realised after five years is summarised below. Of the seven identified risks, there is evidence of three being realised to some extent. Table 3: Risks as a result of the NESTF Risk Was it realised? Lack of consistency in how the NESTF is being applied across the country Not a widespread issue, but examples exist due to: varying interpretation of regulations (see sections 7.1.1–7.1.2) use of Regulation 6 (see section 7.2.2). Councils being unaware of the NESTF and so not applying the NESTF at all No reports from industry of this External factors affecting application of the NESTF, such as the Christchurch rebuild No reports from industry of this The NESTF being used as a maximum allowable limit (ie, if facilities do not comply with the NESTF they are not allowed at all, rather than having them revert back to plan rules) No reports from industry of this The NESTF could create a permitted baseline for other activities in the road reserve Unknown Unintended consequences, such as councils having the ability to require radio-frequency reports for activities that previously would not have needed them May be occurring. Some councils may be requiring radio-frequency reports for devices that emit weak fields, such as femto-cells and smart meters. The industry incurring costs because of the dual role of council as consenting authority and corridor manager of the road reserve Yes. Further investigation is needed to determine the magnitude of the issue. 6.2 The dual role of council, the NESTF and the Code of Practice for Utility Operators’ Access to Transport Corridors Section 135 of the Telecommunications Act 2001 grants network operators the right of access to undertake works in the road reserve as long as they comply with any “reasonable conditions that the local authority (or other person who has jurisdiction over that road) requires”. The National Code of Practice for Utility Operators’ Access to Transport Corridors (Utilities Access Code) came into force in November 2011 and sets out processes and procedures for network operators and local authorities (or ‘corridor managers’) to interact with each other. The Code was mandated by the Utilities Access Act 2010. 20 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities One of the purposes of the Code is to create a model set of ‘reasonable conditions’ that apply to a road-opening notice, because previously there was an unwarranted level of local variation to those conditions. The Code aims to reduce the set of local conditions to those that are justified by local geography. However, the new Code still accommodates local conditions as insertions within the body of the Code, and some of these conditions are still idiosyncratic. For instance, Wellington City Council has a set of cabinet size conditions that are inconsistent with the NESTF. The Code is being reviewed in late 2013 and may address the issue of local conditions. Conversations with national industry players suggest that the presence of NESTF inconsistent local rules is not necessarily a problem. As discussed in section 4.1.1, national operators use the specifications of the NESTF to source their equipment, not the specifications of local rules. Officials from the Ministry of Business, Innovation and Employment and the Commerce Commission expressed concern about a potential conflict between the Code and the NESTF, but we could not identify instances where serious difficulty arose due to the ‘reasonable conditions’ of the corridor manager being inconsistent with the NESTF. Figure 1 illustrates the relationship between district plans, the NESTF and the Utilities Access Code. The RMA comes into play at the planning stage of development, and precedes the implementation stage, when the Code comes into play. Figure 1: * Relationship between district plans, the NESTF and the Utilities Access Code NESTF rules prevail over those in a district plan, except where the NESTF specifies that rules in a district plan may be more stringent. ** For state highways this is the New Zealand Transport Agency. Planning permission to install is granted under the RMA (either through the NESTF or a district plan). This is a necessary step preceding the corridor management requirements of the roadside reserve under the Utilities Access Code. The Code is given effect through the Utilities Access Act 2010, and both this Act and the Resource Management Act 1991 (RMA) must be complied with. One council suggested that their corridor management would like more involvement with the siting of infrastructure permitted under the NESTF, and cited an increase in footpath clutter because of the Ultra-Fast Broadband roll-out. It was also clear that there is potential for operators to incur transaction costs at the corridor manager interface and at the roadside. This Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 21 is not related to the NESTF. Feedback from industry suggests that their interaction with corridor managers varies from council to council. Some of the people we interviewed who were well versed in the Code had never heard of the NESTF and were somewhat perplexed as to how the RMA fitted into the general scheme of things. This is consistent with the role separation within councils, where familiarity with the NESTF is the responsibility of consent teams. It may not have any practical implications, but our scan of this area made it abundantly clear that telecommunications is an extraordinarily complex area, with multiple silos, for which there is no single organisation with oversight. 22 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 7 Issues with the NESTF Councils and industry were asked whether there were any changes they wanted to see made to the National Environmental Standards for Telecommunication Facilities (NESTF). Of the 25 councils that responded to the survey, six suggested changes. Twelve councils didn’t think that change was necessary, and seven responded ‘don’t know’. Industry provided comprehensive lists of suggested changes and additions to the existing NESTF. These suggestions have been classified into those that entail providing more guidance, those that would require a change to current NESTF wording, and those that would require an expansion in the scope of the NESTF. Changes that are considered to be the highest priority for further investigation are discussed in the following section, while appendix 5 contains the full list of suggestions. 7.1 Issues requiring more guidance Interpretation issues have emerged early during the life of the NESTF and some have still not been resolved. These have the potential to result in inconsistency in application of the NESTF. 7.1.1 Regulation 8, the definition of ‘site’ and the 30 m rule This issue was identified in the 2009 stocktake and remains a concern. The drafting of Regulation 8 has caused confusion for councils and industry. The cause of this confusion may be due to interpretations of the word ‘site’, which is used in subclauses 2, 3 and 4. Regulation 8(3) states: This condition applies ... if 2 or more cabinets are located at the same site in a road reserve, next to land that a relevant district plan or proposed district plan does not classify as primarily for residential activities. Industry interprets ‘site’ as being equivalent to ‘property title’, as is the case in Chorus’s response: “We are generally comfortable with the 30 metre separation distance requirement between cabinets in residential areas. However, in terms of Regulation 8(3) which applies to non residential sites, in some situations a single site may be very large, and in some instances may encompass an entire city block (eg, Auckland University covers some entire city blocks in a single title). In this instance, cabinets even 30 metres apart may infringe the allowable standards under this clause for the total footprint of cabinets located at the same ‘site’. This could similarly apply to a large rural property or a reserve. We suggest consideration is given to amending this regulation to enable more than one cabinet to be located within the same site, subject to a minimum separation distances, as an alternative to the current control.” One council suggested that the linear dimensions of a site could be defined. 7.1.2 Definition of ‘vicinity’ ‘Vicinity’ is used in regulations 4(4)b(ii) and (iii), and 4(5)b. For example regulation 4(4)b(ii) states: The second condition is that the network operator ensures that the relevant local authority received, before the telecommunications facility becomes operational, the following: A report Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 23 that takes into account exposures arising from the telecommunications facilities in the vicinity of the facility. It is not clear what distances classify as being ‘in the vicinity’. One council sought legal advice soon after the NESTF was implemented. If other councils seek advice and that advice differs, this creates a potential for inconsistent application until the body of case law develops. 7.1.3 Measurement issues Further guidance is suggested to cover the following situations: when measurements are required in a staged site implementation how antenna down-tilt settings are chosen at a site how multiple parameters should be handled when predicting exposures how measurements should be undertaken at sites with difficult access. These situations are described in detail in appendix 6. 7.2 Issues that may require changes to the NESTF but are still within its current scope 7.2.1 Regulation 7: conditions controlling antennas and utility structures 7.2.1.1 Aligning antenna and shroud length Industry notes an inconsistency in that antenna sizes are currently limited to 2 m in length yet they may be concealed within a shroud 3 m in length. Removing this inconsistency was a high priority for Telecom, 2degrees and Vodafone. 7.2.1.2 Height/co-location Three councils identified this issue as a necessary change, while Vodafone and 2degrees considered it a high priority. One of the barriers to co-location is the height restriction of Regulation 7. Adding an antenna to an existing utility structure (eg, a light pole/standard) is a permitted activity under the NESTF if the height of the replacement utility structure is no more than the original utility structure’s highest point, plus the lesser of 3m or 30 per cent (ie, if original height is 10m then an extra 3m additional height is permitted – 30 percent would be larger at 3.3m). In New Zealand the average light-pole height is 12m, which means the maximum height allowed under the NESTF is 15 m. In Europe the average pole height is 18m. Extra height could be used to co-locate infrastructure, which would result in fewer individual structures. However, these would house more infrastructure and have a greater visual impact, which is contrary to the intent of the NESTF, which is to allow ‘low-impact’ facilities. Here, ‘low impact’ refers to low-impact effect. During the 2009 stocktake views were mixed among council planners as to the effect of a smaller number of more visually intrusive structures compared to a higher number of less visually intrusive structures. Industry and some councils have expressed support for co-location, recognising that rules that increase the efficiency and ability to share existing locations reduce the need for new locations. 24 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 7.2.1.3 Technology outgrowing the envelope: the futility of ‘future proofing’ (subclause 4) During development of the NESTFD, consideration was given to the rapid change in technology in telecommunications, and attempts were made to ‘future proof’ this regulation. For instance, an ‘envelope approach’ was used in subclause 4 rather than making specific reference to panel antennas.21 The dimensions of that envelope have now been superseded by those required for the 4G roll-out and for multi-band antennas. These antennas are larger than those used for a single band, but fewer of them are required to cover a given area. Changes in the dimensions of the envelope would need to be made (if considered appropriate) to accommodate this new technology. 7.2.2 Regulation 6: conditions protecting trees and vegetation, historical heritage values, visual amenity values and the coastal marine area This regulation was included to allow councils to identify new, more stringent exclusions to the NESTF if they considered it appropriate. Soon after the introduction of the NESTF, Wellington City Council instigated a plan change so that telecommunications infrastructure in reserves adjacent to the coastline required resource consent. More recently, Hamilton City Council, in its proposed district plan, identified extensive areas of historical value and visual amenity value. A rule in the proposed plan makes all telecommunications facilities in roads adjoining these areas a restricted discretionary activity and over-rides the permitted activity status of the NESTF. Industry has expressed concern at this. It considers that the scale of these exclusions is beyond the scope of what was intended in the NESTF, which needs to be more tightly defined. 7.2.3 Regulation 4: telecommunications facilities generating radiofrequency fields: activity status 7.2.3.1 The 25 per cent threshold (subclause 5) The problem is this, Regulation 4(5) states that if a facility is predicted to exceed 25 per cent of NZS 2772.1:1999 in an area which the public might reasonably access, the facility must be tested within three months of becoming operational. There are practical issues in conducting such testing in areas such as CBD rooftops or other areas with difficult access. Also, operators tend to be conservative in their modelling of exposures at some sites, so that sometimes predicted exposures are greater than 25 per cent of the maximum limit when actual exposures are less than 25 per cent. In these instances, where application of the 25 per cent rule is unduly increasing compliance costs, Martin Gledhill has proposed an alternative approach through the use of the new measurement standard AS/NZS 2772.2:2011. One of the benefits of the new standard is that it accommodates the uncertainty of measurement. Mr Gledhill suggests that, in certain circumstances, it would be sufficient to demonstrate that the exposure limits mandated by the NESTF are not exceeded when the level of uncertainty is taken into account. Post-build testing would then not be required. 21 Section 32 report, (web reference) page 27. Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 25 This is discussed further in appendix 6. In summary, the new measurement standard AS/NZS 2772.2:2011 offers an alternative approach to the 25 per cent rule, which could warrant further investigation. 7.3 Wish list of expansions of the NESTF Industry has identified areas that would benefit from additional national consistency. These are yet to be considered by the Government. Consideration would be given to these in a future review of the NESTF. Suggestion Description 1. National rules for deploying aerial telecommunications cabling in the road where existing utility networks are already deployed aerially Industry has suggested that it should be a permitted activity to establish a distribution network, extend existing overhead networks, add additional overhead lines to existing support structures, and provide new and upgraded existing connections overhead to adjacent customers. It considers that a maximum line diameter could be provided, which would be consistent with the approach adopted in the NESTF for telecommunications cabinets in order to alleviate community concern about adverse visual amenity impacts. This was a high priority addition for Chorus. 2. Nationally consistent provisions for undertaking works by a utility operator within the drip line of protected trees in Auckland This could be a permitted activity and could include all scheduled or council-controlled trees on roadside reserves in accordance with a council approval tree management plan. (Chorus spends $4 million annually on arborists in Auckland.) 3. Expanded provisions to cover upgrades of existing sites in all areas, to facilitate technology developments This was a high priority change for Vodafone. 4. National consistency in treatment of all telecommunications infrastructure in district plans, which would include all network lines This was also suggested by one council. 5. Expand the NESTF to cover new stand-alone sites on private land in low sensitivity environmental areas This could include industrial, commercial and rural land, with appropriate exclusions for heritage, high amenity overlays. 6. National provisions that facilitate co-location of telecommunications operators This is a broader interpretation of co-location and could include exchanges (eg, the multi-party use of designations). 7. Expand the NESTF to cover the installation and operation of equipment inside existing exchanges Industry considers that the installation and operation of equipment inside existing exchanges could be allowed as a permitted activity. 26 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 8 Conclusions The Resource Management (National Environmental Standards for Telecommunication Facilities) Regulations 2008 is just one regulatory instrument in a wide range of regulatory requirements controlling the installation and operation of telecommunications infrastructure. This outcome evaluation suggests that it has largely achieved what it set out to do. It is an example of circumstances where a national environmental standard can be effective. In this case it has a very narrow scope, covering issues where there is little local variation to take into account. Telecommunications technology is the same around the country as are radiofrequency effects. The evaluation also highlighted the limitations of the tool. The regulations require maintenance so they remain fit for purpose, and whether they require maintenance requires an ongoing environmental scan. 8.1 Has the NESTF met its objectives? The NESTF has met all five objectives, though some with more qualifications than others. The NESTF has assisted industry in designing and sourcing equipment for roll-outs, with the proviso that New Zealand does not set international design standards. Care needs to be taken that NESTF rules do not stifle innovation. It has been instructive that one such rule, which had been carefully drafted to be ‘future-proof’, may be stifling innovation and technological advances. The NESTF has been successful in reducing timeframes, and compliance costs, for mobile providers. Industry estimates that $3.2 million in direct costs have been saved, and that over $10 million may be saved over the duration of the 4G roll-out. While it has created intangible benefits for fixed-line operators (and these benefits are deemed to be worthwhile) tangible benefits are only just starting to be realised. The NESTF has been successful in reducing the timeframe, and lowering costs, for the availability of new services to consumers in the mobile market. Industry considers that entry of the third mobile provider, 2degrees, was accelerated because of the NESTF. This has increased competition in the sector. The impact of the NESTF on fixed-line services is unclear. It increased cabinet installation costs for the 2009/10 Fibre To The Node project due to the need for more resource consents and the need for information provision. However, costs are decreasing for Ultra-Fast Broadband (UFB) cabinets as councils and operators become more confident with the NESTF provisions. Resource Management Act 1991related processes will not have affected the speed or cost of rolling out the fibre itself. This is a corridor management issue, which involves a complex interaction of factors. Generally, the NESTF has reduced workload for single processes such as permitting cabinets. In terms of reducing overall workload (which was not the objective, but which may have been the more relevant metric) the picture is mixed, and the change in council workload since the NESTF was introduced varies. For many councils, telecommunications did not generate much work either before or after the NESTF was introduced. At the other extreme, Auckland Council has the critical mass for a specialist Major Infrastructure Unit, which augments the efficiencies of the NESTF. Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 27 We found that total workload was a function of whether: the roll-out was occurring in the council area it was UFB or mobile (because the majority of mobile infrastructure is installed outside of the road reserve) the operator requests certificates of compliance (not all do, especially for cabinets) the council requires information packs for permitted activities such as cabinet installation, and how many radio-frequency reports and other correspondence they had to handle. What was clear is that it is tricky for central government to predict the effect of even a minor regulation such as this NESTF on individual councils. Whether an appropriate balance has been reached between local participation in community planning and cost-effective national infrastructure depends on one’s perspective. Industry thinks that it has. Local interests are addressed by the provisions of Regulation 6 and, when an activity is not permitted by the NESTF, by the rules in the district plan. These take local interests into account. The majority of councils also believe that a balance has been struck, although there is a significant minority who don’t know. Two of the three councils who did not think that a balance has been struck were concerned that there was not enough interaction with council, so that sometimes facilities were not sited in the best place. Operators should engage with their communities, whose concerns include fears that the infrastructure will block their view, will affect their health (particularly their children’s health) and/or reduce property values. This evaluation did not assess whether the NESTF has had an impact on property values. It did explore whether the safety limits placed on radio-frequency emitting devices are still relevant, and expert advice suggests they are. Further, an intergovernmental committee on the health effects of non-ionising radiation meets every six months and has a watching brief to appraise all new research in this area. For some community members, however, these safeguards are insufficient, and the issue of health effects of radio-frequency is real and pressing. 8.2 Is the NESTF still fit for purpose? There are signs that a gap is emerging between the NESTF and technology developments in telecommunications. New antennas required for the 4G roll-out do not comply with the NESTF rules. There are some technical issues with the measurement of radio-frequency exposures for some of the newer equipment, with one solution requiring a change to the NESTF to resolve the issue. The low-impact focus of the NESTF may be having the perverse consequence of adding to the proliferation of antennas on towers because of height limits. The NESTF was designed to permit only ‘low-impact’ facilities (eg, a single antenna on a height-limited “replacement utility structure”). If replacement utility structures were made taller, they could house more infrastructure, resulting in fewer individual structures. Some communities may prefer this alternative, but at the moment it requires resource consent, while the NESTF creates the incentive to take the lower-impact, single-antenna-on-pole approach. 28 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities Appendix 1: Participants in the evaluation The following organisations and individuals contributed to the evaluation. The views expressed were those of the individuals involved and may not reflect the position of the organisation. Local government Auckland Council Timaru District Council Christchurch City Council Waipa District Council Wellington City Council Selwyn District Council Dunedin City Council Horowhenua District Council Hutt City Council Ashburton District Council Whangarei District Council Thames Coromandel District Council Hastings District Council Masterton District Council New Plymouth District Council Queenstown Lakes District Council Rotorua District Council Waitaki District Council Invercargill City Council Clutha District Council Porirua City Council Hurunui District Council Westland District Council Nelson City Council South Wairarapa District Council Telecommunications industry Telecommunications Forum (comprising Telecom New Zealand, Chorus New Zealand, Vodafone, Two Degrees and Vector). Ministry of Business, Innovation and Employment (Radio Spectrum Management, Communications and Information Technology Policy) Commerce Commission EMF Services (Martin Gledhill) NZ Contractors Federation New Zealand Utilities Advisory Group Bronwyn Howell (Institute of Competition and Regulation) Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 29 Appendix 2: Council survey Method The survey was designed to address the council-specific objectives of the National Environmental Standards for Telecommunication Facilities (NESTF) and to follow up on issues identified in the six-month stocktake. It was also informed by discussions with a city council. The same council undertook the pilot of the survey. The survey was deliberately designed to be easy to complete. Indicative response ranges were provided where numerical data was required to save council officials the trouble of having to sort through files for exact figures. The survey was distributed to all consent managers on 12 April 2013. A follow-up email was sent out two weeks later. Before the survey went live, and as a safeguard against low response, a minimum set of councils was selected in order to provide a range of population density and growth characteristics, as this would affect the level of telecommunications installation activity: dense urban: Auckland Council, Wellington City Council, Christchurch City Council high growth semi-rural: Selwyn, Ashburton, Waimakariri, Queenstown Lakes medium growth: Porirua, Horowhenua, Nelson. At the end of April any council in the above group that had not responded to the first follow up received a phone call. An extra group of five city councils and larger district councils also received follow-up phone calls to cover non-response in the core set. This resulted in a response in all but two councils. In mid-May 10 councils were chosen at random from those that did not respond (that were not included in the above) to find out reasons for non-response. Contact was made with seven of these. There were two main reasons for lack of response, either a small rural council dealt with very few telecommunications installations, or the survey had been overlooked. Any council that responded with significant text in the comment fields was phoned for a follow-up conversation. Ministry officials also met with Auckland Council. Cover letter This was emailed to resource consent managers at all territorial authorities on 12 April 2013. Dear All, Evaluation of the National Environmental Standards for Telecommunication Facilities 2008 (NES-TF) Please reply by Monday 29 April 2013 The NES-TF are now five years old and the Ministry for the Environment wants to understand the practicalities local authorities face when implementing them. We also want to know whether the NES-TF are delivering the intended benefits, or whether there are opportunities for improvement. The enclosed survey offers local authorities the opportunity to comment on NES-TF operation and outcomes. We seek information about: day to day operation levels of use 30 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities current or foreseen challenges in implementing specific provisions of the NES-TF. We invite you to complete an online survey following this link – [ ] If you create an account when invited to do so, this will enable you to complete the survey over a number of visits before you finally submit the survey response. We will be using information from the survey to evaluate the effectiveness of the NES-TF and to provide a report to the Minister for the Environment. A report of overall results (not those of individual councils) will be made available on the Ministry for the Environment website. If you have any questions, other than purely administrative questions, regarding this survey, please contact MfE [names and numbers deleted]. First screen of online survey The National Environmental Standards for Telecommunication Facilities The Resource Management (National Environmental Standards for Telecommunication Facilities) Regulations 2008 (the NES) came into effect in October 2008. The Ministry for the Environment is conducting an evaluation into how well the objectives of the NES have been met. These objectives were to provide for a nationally consistent planning framework for low impact telecommunications infrastructure on road reserves that would: assist in network and equipment design and equipment sourcing for roll-outs create a reduction in compliance costs and timeframes for service providers reduce the timeframe and lower costs for the availability of new services to consumers contribute to a reduced workload for councils in processing and determining consent applications set an appropriate balance between local participation in community planning and cost effective national infrastructure investment. This survey has been sent to all territorial authorities and will gauge each council’s experience of the NES. The evaluation will be completed by June 30th 2013 and the report will be posted on the Ministry’s website. Any consequential amendments to the NES will follow the legislative process. Responses are confidential and no individual council will be identifiable in the final report. [link to survey] Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 31 Second screen [Note: the formatting has been removed for the survey.] The survey will take about 15 minutes to complete. You do not have to fill it all in over one session. As long as you are logged in you can save and exit as many times as you like. When you have completed the survey select ‘submit’. Please complete the consultation no later than 6 pm, Monday, 29th April. Note: In this survey the term ‘telco facilities’ means telecommunications facilities installed by a licensed network operator. Compulsory questions are marked with a star (*) Your details / Name of your council / Your email Workload Workload refers to the work involved in administering permitted activities, processing resource consents, undertaking compliance monitoring and liaising with communities. 1. Thinking about your council’s workload in providing for telco facilities, whether covered by the NES or not, how has this changed since 2008? * It has increased / decreased / stayed the same / hard to say because it comes in waves / don’t know Please provide more detail 2. Without the NES, what would that workload have been? Much greater / Much less / About the same / Can’t say Please provide more detail Resource consents 3. Does your council collect data on the number of resource consent applications for telco facilities? Yes / No / Don’t know (If yes) In what year did the data collection commence? 4. In the past 12 months, approximately how many applications for telco facility resource consents were received by your council? If your council does not collect specific data, please estimate the band. 0/1–10 / 11–100 / more than 100 / don’t know Administering the NES 5. How does your council deal with notifications and radio-frequency reports for permitted activities under the NES, required under clause 4(4)(a) and (b)? (choose all that apply) Filed in an electronic system / Filed in a paper system / Not retained / Don’t know 32 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities Community 6. Since 2008 how many new installations of telco facilities have received complaints from members of the community? Please estimate the total number. 0/1–10 / 11–100 / more than 100 / don’t know (if > 0 and not DK) What are the main reasons for the complaints? Who in the community is making the complaints? Please summarise. How have the complaints been resolved? 7. One of the objectives of the NES is to set an appropriate balance between local participation in community planning and cost-effective national infrastructure investment. Do you think that an appropriate balance has been achieved? Yes /no / don’t know. (If no) Please describe why you think this is the case ? What could be done to rectify the balance? Learning 8. How useful have you found the National Environmental Standards for Telecommunication Facilities users’ guide? Very useful / useful / not useful / not at all useful / don’t know, never used it If you think the Guide requires any additions or corrections please list them below. * 9. Would your council like to see any changes made to the NES? Yes / No / Don’t know. (If yes) Please describe the changes 10. Please add any other comments about the NES you would like to make. Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 33 Appendix 3: Council survey results Q1a. Change in workload, by council type City District Total Increased 2 7 9 Decreased 2 2 4 Stayed same 2 6 8 Lumpy 0 3 3 Total 6 18 24 Note: Auckland not included: council has only existed since 2010 Q1b. Change in workload, by stringency of previous city/district plan Less As stringent or more so Total Increased 4 4 8 Decreased 3 2 5 Stayed same 5 3 8 Lumpy 2 1 3 14 10 24 Total Note: Auckland not included: council has only existed since 2010. Stringency is based on April 2006 assessment of plans undertaken for the Ministry by Incite, Christchurch. Q2a: Without the NES what would the workload have been (by council type)? City District Total Increased 1 0 1 Decreased 0 3 3 Stayed same 5 14 19 Don’t know 0 1 1 Total 6 18 24 Note: Auckland not included: council has only existed since 2010. Q2b: Without the NES what would the workload have been (by stringency of city/district plan)? Less As stringent or more so Total Increased 0 1 1 Decreased 3 0 3 Stayed same 10 9 19 Don’t know 1 0 1 14 9 24 Total Auckland not included: council has only existed since 2010. 34 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities Q3. Does your council collect number of telco resource consents? City District Total Yes 3 13 16 No 3 5 8 Don’t know 1 0 1 Total 7 18 25 Q4: Estimated* number of resource consent applications received in past 12 months City District Total None 1 1 2 1–10 3 15 18 11–100 3 1 4 More than 100 0 0 0 Don’t know 0 1 1 Total 7 18 25 * Note response to Q3: some large city councils do not collect data Q5: How does your council deal with RF reports? City District Total Filed in electronic system 4 6 10 Filed in paper system 0 5 5 Combination of the above 3 6 9 Not retained 0 0 0 Don’t know 0 1 1 Total 7 18 25 Q6: In the past 12 months how many installations have received complaints? City District Total 0 0 6 6 1–10 6 11 17 11–100 0 0 0 >100 0 0 0 Don’t know 1 1 2 Total 7 18 25 Reason for complaint: visual impact, health, property values, traffic hazard Who made the complaint: adjacent land owners How was the complaint addressed: information provision. Negotiation with operators. Public meetings Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 35 Q7: Do you think that an appropriate balance has been achieved? City District Total Yes 4 10 14 No 1 2 3 Don’t know 2 6 8 Total 7 18 25 Why was a balance not achieved: results in appropriate siting. Not enough liaison with councils and corridor managers leads to street clutter. Council’s say on matters is very restricted Q8: Rating of Users’ Guide City District Total Very useful 1 2 3 Useful 4 9 13 Not useful 0 1 1 Not at all useful 0 0 0 Don’t know, never used it 2 6 8 Total 7 18 25 Possible additions to the Users’ Guide?: Co-location; make standards simpler, more user friendly Q9: Would your council like to see any changes made to NES? City District Total Yes 2 4 6 No 3 9 12 Don’t know 2 5 7 Total 7 18 25 What are those changes: co-location, notification of residents within 100 m radius before council approached; fix interpretation of ‘site’; all new installations should be approved by council; the NES should have replaced all of the rules in the city plan. 36 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities Appendix 4: Discussion guide for the Telecommunications Forum This was forwarded to the Telecommunications Forum as a guide for their responses. Overall impact of the NES How has the telecommunications ‘landscape’ changed over the past decade from an industry and a consumer perspective? How has the NES contributed to these changes? Has the NES made things ‘easier’? Has the NES met its objectives? Are the regulations achieving their intended purpose in terms of: sourcing infrastructure and engineering practices shortening timeframes and lowering compliance costs reducing timeframes and lowering costs for the availability of new services to consumers providing an appropriate balance between community participation in planning and telecommunications infrastructure investment? Working with the NES How useful is the users’ guide? How useful is the householders’ brochure? Is any further work required on either? Is work required on additional communications? Are there any residual problems with implementation? Working with councils Are roles and responsibilities clear between council and industry? Is the expected national consistency being realised? If not, why not? Has the NES reduced the number of consents needed to install telecommunications facilities? If yes, how have industry practices changed? If not, why not? Do you obtain codes of compliance for your installations that are permitted under the NES? If yes, in what circumstances? Are there any issues in obtaining them? Are councils consistent in the way they issue them? What monitoring and compliance work do you do? Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 37 Radio-frequency What is your experience of working with the community over concerns with radio-frequency fields? Wish list Would industry like to see any changes made to the NES? 38 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities Appendix 5: Details of issues Table A5.1: Issues with the current NESTF Suggested issue Relevant NESTF regulation The problem Possible solution Definition of ‘vicinity’ 4(4)b(ii), 4(5)b See section 7.1.2 Definition of ‘site’, and the 30 m rule 8 See section 7.1.1 What constitutes a swap out Regulation 7 Whether a replacement structure can be in a slightly different location to the original pole (up to 3 m, for example) to allow for the larger foundation of the replacement pole and existing services beneath the site. Some inconsistency in interpretation across the country. Guidance Interaction between minor NESTF infringements and district plan rules Regulation 5 Currently a facility may not comply with the NESTF for a minor technical infringement (such as another cabinet 30 m away) and then there is uncertainty as to which rules in the plan are relevant. Industry considers that the assessment criteria should be limited to the nature of the non-compliance with the NESTF rules. Guidance as to which district plan rules need to be assessed with a non-NESTF-compliant proposal. Aligning antenna and shroud length Regulation 7 See section 7.2.1.1 Height/co-location Regulation 7 See section 7.2.1.2 Dimensions of the envelope for antennas Regulation 7(4) See section 7.2.1.3 Treatment of lightning rods and minor ancillary antenna such as GPS in the allowable envelope (subclause 4) Regulation 7(4) While the treatment of ancillary equipment is made clear on page 21 of the users’ guide, this is not the case in the NESTF. NESTF wording could be amended Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 39 Suggested issue Relevant NESTF regulation The problem Scope of conditions protecting trees, heritage, visual amenity and the coastal marine area Regulation 6 See section 7.2.2 Radio-frequency and ‘small-scale solutions’ Regulation 4 Industry considers that ‘telecommunications facility’ could be defined to exclude small-scale solutions, such as metro sites and femto-cells, which generate miniscule levels of radiofrequency, so that they do not need reports of radio-frequency compliance Guidance Time taken to remove redundant cabinets Regulation 8 Sometimes new cabinets are installed with the old ones still in place until the new one is fully connected and commissioned, to enable continuity of service. The two cabinets could be in place for up to 12 months, technically not complying with the NESTF. Industry would like some clarity around this transitional situation, including an allowable timeframe for commissioning a new cabinet and removing a redundant cabinet An NESTF amendment and/or clearer guidance may help. Police and other services that have networks of communications equipment do not have to comply with radio-frequency exposures if the district plan covering the area they are working in is silent on the matter. Identified in 2009. Solutions offered at that time were to include the Crown with network operators or extend radiofrequency provisions to everyone. New Zealand police and other emergency services not being covered by the NESTF Not applicable 40 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities Possible solution This problem was identified in 2009. Then a ‘temporary activity allowance’ was the suggested solution. Appendix 6: Measurement issues Regulation 4(5) states that measurements are required when predictions indicate that a device will produce radio-frequency levels that reach or exceed 25 per cent of the maximum allowed in NZS 2772.1:1999. There are some practical issues with measurement, and Martin Gledhill has provided advice on how they may be dealt with. Some issues could be addressed by further guidance, while others may require amendments to the NESTF. The various issues are described below. Examples are provided by Mr Gledhill. Issue 1: Choice of settings at a site (eg, down tilt) and how to deal with multiple parameters Additional guidance would be helpful on the choice of certain settings for a site (eg, down tilts (the angle) on antennas. Operators may calculate exposures for a range of down tilts to cover worst-case scenarios. However, the value of the down tilt makes a big difference to where the position of maximum exposure falls, and whether measurements are needed at all (ie, whether the maximum will fall in an area where the public can be reasonably expected to be present, according to NZS 277.2:1:1999). Figure A6.1: Effect of down tilt on exposure plumes (based on an actual site) 10 25% of limit - 0 deg downtilt 25% of limit - 10 deg downtilt Height above ground (m) 8 6 4 2 0 0 2 4 6 8 10 12 14 16 Distance from lamppost (m) In the figure, the red line shows the 25 per cent exposure contour with a 0-degree down tilt set, and the purple line shows the 25 per cent contour with a 10-degree down tilt set. With a 10-degree down tilt, the lowest part of the 25 per cent contour is only about 1.5 m above the ground and measurements would be required, but with 0 degrees down tilt the lowest part of the contour is 3 m above the ground, and measurements would not be needed. Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 41 Difficulties that might arise include the following. If the operator makes worst-case calculations based on (in this case) a high value of down tilt, but in operation a different value is used, then measurements may be made unnecessarily. If the operator makes calculations using one down tilt, but when measurements are made a different down tilt is set, the measurements may not show what the worst-case exposures might be. Issue 2: Staged site implementation Currently, cell sites may operate over three different frequency bands with three different technologies. When the operator prepares a report for the site, they will tend to assume the maximum configuration of the site (all three frequencies and technologies). However, the installation may be staged, leading to two questions. 1. 2. When should measurements be made? Should it be: when the site first becomes operational (as required under regulation 4[5]), when exposures will not exceed 25 per cent of the public limit, or when the site is fully configured, and when the 25 per cent threshold may be exceeded? If certain technologies are to be added later, in some cases it is possible to extrapolate before installation to estimate maximum exposure, but in some cases it is not. The users’ guide could be updated to explain these two situations. Issue 3: What to do when it is difficult to access an area to make measurements This is an issue in city locations. Sometimes it can be very difficult to arrange access to where exposure measurements may be needed; for instance, when a site on one commercial property produces exposures that may exceed 25 per cent on the roof of an adjoining commercial property. This could be addressed with new guidance on what should be counted as a public area in a commercial building. Solutions 1. Guidance. As already stated, each of the issues warrants extra guidance. 2. An alternative to the 25 per cent threshold approach. This is an approach suggested by Martin Gledhill, whereby the measurement does not assume that the radio-frequency field is a single wave (as is currently the case). Instead, the interference pattern caused by reflections of radio-frequency waves off the ground is taken into account. Guidance on how to do this would need to be provided for measurement operators and councils alike, but it would result in an estimate of exposure plus the level of uncertainty of that measurement. The new measurement standard AS/NZS 2772.2:2011 provides a method for how to compare a measurement and its associated uncertainty against a limit. If: L = the maximum exposure allowed by NZ 2772.1:1999 X = the measured exposure 42 Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities U = the measured uncertainty U0 = a threshold value for the uncertainty (provided by the standard) then a measurement X has a level of uncertainty of +/- U. The NESTF suggests that if the uncertainty is greater than U0, the site complies if and only if X + (U–U0) < L. This may be a suitable approach for staged sites or sites with difficult access, and is an alternative to the 25 per cent threshold. Measurement operators would have to be trained in the approach, but they need to come up to speed with the new AS/NZS 2772.2:2011 anyway. Adopting this alternative would require an amendment to the NESTF. Report of the Outcome Evaluation of the National Environmental Standards for Telecommunication Facilities 43