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Procurement
Use the buttons at the bottom of each page to move through the
survey.
Depending on your screen, some pages may require you to use the
scroll bar at the right of the screen to move down the page.
1.
In the past 12 months, how often have you personally contacted the Procurement office for assistance?
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Daily
Weekly
Monthly
Infrequently
Never
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2.
Please rate your level of satisfaction with the following items related to procurement services. If you
cannot rate the item, or it's not applicable, select "Don't Know / NA".
Very
Dissatisfied
Dissatisfied
Variety of methods to purchase goods
and services
Staff courtesy
Staff knowledge of goods and services
Ease of submitting a requisition
Timeliness of placing an order with
supplier
Availability of information on the status
of my order
Clear, easy to follow policies and
procedures
Procurement training
Credit cards and other low-dollar
purchasing options
Ease of tracking purchase information
on the Common Management System
(CMS) including encumbrances and
payments
3.
Satisfied
Very
Satisfied
Don't Know /
NA
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Please rate how important each of the following are to you. If you cannot rate the item, or it's not
applicable, select "Don't Know / NA".
Variety of methods to purchase goods
and services
Staff courtesy
Staff knowledge of goods and services
Ease of submitting a requisition
Timeliness of placing an order with
supplier
Availability of information on the status
of my order
Clear, easy to follow policies and
procedures
Procurement training
Credit cards and other low-dollar
purchasing options
Ease of tracking purchase information
on the Common Management System
(CMS) including encumbrances and
payments
4.
Neutral
Not at all
Important
Somewhat
Important
Important
Very
Important
Extremely
Important
Don't Know /
NA
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Please rate your overall level of satisfaction with procurement services. If you cannot rate the item, or
it's not applicable, select "Don't Know / NA".
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Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Don't Know / NA
Return survey to: anaiknimbalkar@calstate.edu
5.
In the past 12 months, how often have you personally referred to our website?
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Daily
Weekly
Monthly
Infrequently
Never
How strongly do you agree or disagree with the following statements. If you cannot rate the item, or it's
not applicable, select "Don't Know / NA".
Contracts and procurement policies
and procedures are clearly defined on
the website
Information on the website addresses
my needs
Information on the website is easily
accessible
7.
Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
Don't Know /
NA
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What can we do to improve our website?
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8.
Please tell us what you appreciate the most or what is working well for you regarding our services.
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9.
Please describe any difficulties you have had with any aspect of our services.
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10.
What suggestions, if any, do you have for improvement of our services?
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11.
Please use the space below to add any other comment or feedback you wish to make.
Return survey to: anaiknimbalkar@calstate.edu
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This survey is anonymous unless you want us to contact you and you
provide us with your contact information.
If you do provide your contact information, only your comments on
this page will be associated with your name. Your responses to
individual rating questions and other comments will not be associated
with your name.
12.
Would you like us to contact you to better understand your concerns or suggestions?
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Yes
No
Please briefly describe the topic or issue you would like us to contact you about. Limit your response to
the space shown below without use of the scroll bar.
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If you wish us to contact you please enter your name and either email
or phone number below.
Name:
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Email:
__________________________________________________________________________________
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Phone:
__________________________________________________________________________________
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Please select the answer that best describes you for each of
the following.
14.
Classification:
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Faculty
Staff
MPP
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15.
Are you primarily:
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Part-Time
What is your position type?
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Full-Time
Full Professor
Associate Professor
Assistant Professor
Lecturer
Other Faculty
What is your Division affiliation?
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