How Cars are Recovered in Ireland “Moichael, we’ve got a car ta pull out.” “Ay Seamus, we’ll pull ‘er up directly.” “Moichael, can yer crane hold ‘er?” “Seamus me lad, don’t be worryin’ now” “Oh Shoit” “Moichael, get outta the water and go get a bigger crane.” “Roight, Seamus. I will” “Foine work Michael. No problem” “Great” “Now fer da crane Seamus. Up she comes.” “Easy does it now” “Oh f*#k it Moichael. What? So what? Now what? AMBIGUITIES/CONUNDRUMS TYNT & WIIFM The test of a first rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability to function. F. Scott Fitzgerald The Answer is that there is no answer, only a question. John Horgan It is better to know some of the questions than all of the answers. James Thurber CONFUSION PATTERNS OF BEHAVIOUR Selfish Me (24 %?) Look after Number ONE in a hostile world. Control dependent followers who become rebels or victims. Dictators Rule !!! Social Me (60 %?) I am my job . I am my friendships. I lead by competence orderliness and efficiency. I lead by getting people to like me. The organisation rewards loyalty and obedience and “not making waves”. Independent Me (15% ?) I set my own boundaries to deal with external demands I can support challenge and confront the group. The organisation is a high performing, self managed team. My Selfless self (1%?) I take action in partnership with other like minded people to serve the “Common Good". We no longer need to pretend that we can be all things to all people . complement NOT ME!!!!!!! THEM Playing a Bigger Game. Stay in the corporate world but jealously guard the ability to say no when moral issues were at stake. I would rather not leave the position I love, and where I’m making a difference. But I need to build up enough money to retire. If I put my love for the environment first, my wife would shoot me.” Playing to Win. Sceptical about grandiose aspirations, or altruistic ideas, especially in the workplace. Put your faith in drive, intelligence, and free markets to get to the top. Playing to Live. Remain committed to the job, but real satisfaction comes from life outside work, especially from their families. “I have a life outside of here. You sometimes have to pretend to be a shark, to avoid having your loyalty tested.” Playing for the Good Guys. Actively seek out employers whose mission or culture they could believe in. This group was passionate about customers, employees, organizational transformation, or businesses that “do well by doing good.” Change the people/change the people, Leave the organizations to preserve integrity. Interestingly, this often happened when organizations with the highest aspirations contradicted themselves. Knowing WHAT capacity to build Knowing THAT the ethics are right . the technical skills required of the role the interpersonal skills / leadership skills /learning how to learn– Knowing WHO we are and WHAT we do Knowing HOW we work together a culture for learning knowing WHERE we fit in the world appreciate the context in which we work What needs to be changed ? Knowing HOW to deliver systems, policies, frameworks, pathways and protocols Organisational design Governance People and resource accountability Organisational Learning Systems evidence based practice MODEL 4 NETWORK POLITICALLY MY ASSUMPTION ITS NOT WHAT YOU KNOW OR WHO YOU KNOW ITS WHAT YOU KNOW ABOUT WHO YOU KNOW Standard of Living OfNOW Tofflerian Waves TIME NOW TIME 1970 2010 1750 1850 Agricultural Revolution Time Industrial Revolution • • • • INDIVIDUALITY CUSTOM IMMEDIATE INDEPENDENT • • • • CONFORMITY SCALE/MASS LONG CYCLE TIMES CENTRALIZED CONTROL • • • • FAMILY/TRIBE SURVIVAL RANDOM (WEATHER) LOCAL CONTROL Knowledge Revolution FROM High Risk TO Diagram 1 The context of “THE DEAL” Diagram 2 Customer/Business Development LOGICAL PLANNER