Request for Information
Information Resources &
Technology
Vendor Information
Company and/or Product Name:
Contact Information:
Date Submitted:
Vendor Information Request

Is the application hosted and/or installed locally?
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What are the costs for each available option?
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What are the system requirements if hosted locally?
o
Include hardware, OS, database, and anything else pertinent to scaling the hardware.

Define the user interface; Web-based, client software required, etc.

How are users authenticated? Does your system integrate easily into SunOne or AD?
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How does your software interface to the necessary applications here at Bradley?
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Security/Compliance –
o

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Are there any issues related to protected, and/or proprietary data to be considered?
Ongoing support costs –
o
What level of application support is provided by the vendor? (Does IRT need to develop
application understanding/support for this system?)
o
What hours will the support service be available? (e.g. 5x8, 7x24, etc.)
o
(If applicable) What level of database support is provided by the vendor? (Does IRT need to
develop database expertise?)
o
How much involvement will be required of IRT to support or install patches to either the
application system or the database?
o
Will these services be provided on contract? If contract, what should we plan for costs?
Please provide information regarding the installed base (number of customers) for this product. In
addition, please provide at least three reference accounts, preferably from the higher education market.
Contacts
Please address questions and responses to the email listed below. Please provide all responses to this RFI in
digital format.
Sandra Bury – Interim Associate Provost – IRT – (309) 677-2808 – sandy@fsmail.bradley.edu
ASSOCIATE PROVOST FOR INFORMATION RESOURCES AND TECHNOLOGY
1501 WEST BRADLEY AVENUE  PEORIA, ILLINOIS 61625-0250  (309) 677-3100  FAX (309) 677-3092
1/07/2009