Occupational Accommodation for New Immigrants and Refugees in Newfoundland and Labrador: Understanding the Roadblocks, Challenges and Barriers in Labor Market Integration Final Report Sponsored by Multicultural Women's Organization of Newfoundland and Labrador (MWONL) Funded by Atlantic Metropolis of Excellence, Human Rights and Social Justice Domain, St. Thomas University, Fredericton, NB Researched and Written by Kaberi Sarma-Debnath, RSW & Yamuna Kutty January 2006 Occupational Accommodation for New Immigrants and Refugees in Newfoundland and Labrador: Understanding the Roadblocks, Challenges and Barriers in Labor Market Integration Final Report Sponsored by Multicultural Women's Organization of Newfoundland and Labrador (MWONL) Funded by Atlantic Metropolis of Excellence, Human Rights and Social Justice Domain, St. Thomas University, Fredericton, NB Researched and Written by Kaberi Sarma-Debnath, RSW & Yamuna Kutty January 2006 2 3 Table of Contents 1. Acknowledgements 4 2. Abstract 5 3. Introduction 6 4. Background 7 5. Research Methodology 9 6. Concepts 10 7. Some Facts 11 8. Results and Discussion 11 9. Future Directions Recommended 28 10. Conclusions 29 Appendix I Useful Websites 31 Appendix II Links to Various Resources for Foreign Trained Immigrants 32 Appendix III Links to Women’s Resources 33 Appendix IV References 34 Appendix V Multicultural Women’s Organization of Newfoundland and Labrador 35 4 Acknowledgements The completion of this report would not have been possible without the cooperation and recommendations of countless individuals who contributed their time to discuss the challenges faced in entering the workforce in Newfoundland and Labrador. The researchers of Multicultural Women's Organization of Newfoundland and Labrador (MWONL) express their appreciation to Atlantic Metropolis of Excellence, Human Rights and Social Justice Domain, St. Thomas University, Fredericton, NB; and especially to Dr. Michael McGowan, for financial support. Our special thanks and appreciation to the Advisory Committee members Jenny Paiva, Leo Massaquio, Grace Okwera and Margaret Madden for their input and support. Thanks also go to the committee members of MWONL for their ongoing support in all phases of the study and to Suhasini Gadag and Michelle Debnath for their contributions in data entry. Finally, thanks to Grace Okwera for editing the questionnaire and to Khokan Sikdar for help in the statistical calculations for this study. Thanks to Eileen Kelly-Freake of Association for New Canadians for providing the space for job information and interview sessions. Contributions and the participation of immigrants and refugees have been invaluable. The opinions and interpretations in this publication do not necessarily reflect those of the Multicultural Women’s Organization of Newfoundland and Labrador. Kaberi Sarma-Debnath, RSW Yamuna Kutty Multicultural Women’s Organization of Newfoundland and Labrador January, 2006 5 Abstract Employment has been identified as a key settlement issue for the economic integration of the participants into the Newfoundland and Labrador society. The immigrants and refugees of St. John’s are experiencing greater challenges to access the local labour market. The present study shows well-documented barriers and challenges for immigrants to enter the work force and to access their regulated professions and trade. This study focuses on the dimension of the occupational accommodation challenges the new immigrants and refugees experienced. It also examines key issues they faced in entering the job market, the availability and their awareness of employment-related information services. Included, are suggestions for the service providers and the provincial government to improve the job entering situation and to find paid employment appropriate to newcomers’ education and work experience. Barriers to employment include policy deficiencies in the public and private sectors, structural issues, the un-receptiveness of employers to overseas qualifications, job-related information gap, lack of proficiency in the English language and the opportunity to gain Canadian experience. The results of the present study indicate that more than half of the participants are highly educated. But, many immigrants find that their academic credentials have little value at Canadian universities and to employers. A number of participants also reported the experience of discrimination in finding a job. Some of the important suggestions were to promote existing credential recognition services and to offer more language training. The employers need to be more knowledgeable of the skills and abilities of the newcomers to provide opportunities in getting Canadian work experience. 6 Introduction Economic integration is not the only benchmark of success, but it is the core measure of equity and opportunity that characterizes success for immigrants. Without jobs, immigrants place a burden on governments and on their own communities. Immigrants’ skills help to build our country and fuel our economy. Canadian immigration policy makes attracting highly educated and skilled immigrants to Canada a priority, but they end up working in a different field and thus wasting their training, talent and expertise. This leads to a net loss for the country of origin, for Canada, and for the migrants themselves. St. John’s, like most other Canadian cities, is becoming increasingly diverse and every year people from different parts of the world with diverse characteristics migrate to this town. There are sad stories of immigrants and refugees who have migrated from their homeland, voluntarily or forcefully, struggling in this city for economic integration. While Newfoundland and Labrador attracts 400 immigrants (approx.) annually, the province retains only 36 percent (1). The present research shows that immigrants and refugees of St. John’s are disadvantaged in the labor market and are facing more challenges to economic integration. This study explores the situation of new immigrants and refugees of St. John’s by collecting the information on labor force participation and unemployment. Findings show that the experiences of immigrants in the economic life of a new country vary greatly and are also based on a number of different factors like job opportunity, human capital (as measured by the education, language and other skills of the immigrants), availability of public assistance for unemployed _________________________________________________________ (1) An Immigration Strategy for Newfoundland and Labrador: Opportunity for Growth, Discussion paper, June 2005, p 6-7. 7 immigrants, racial and ethnic discrimination/tolerance in the workplace; and other similar factors. A large portion of the study participants were unemployed, while some had low income jobs. As a result, they have become more vulnerable to participate fully in the economic life of their new country. Background Canada is a country of immigrants, with most of its citizens either immigrants or descended from immigrants. It is estimated that by 2011, immigration will account for all of Canada's labour force growth. The approximately 200,000 immigrants that come to Canada every year are classified into three broad categories: Economic Class (skilled workers, business people, live-in caregivers, provincial nominees and their spouses), Family Class (spouses, partners, children, parents and grandparents of existing Canadian citizens) and Protected Persons (refugees). Each year, thousands of immigrants encounter daunting barriers in their attempts to find jobs that are meaningful and appropriate to their qualifications, training and work experience. Among these barriers the crucial ones are the non-recognition of foreign credentials, linguistic difficulties, limited networks, and lack of ‘Canadian experience’. Immigrants come to Canada with high hopes of building happy and prosperous lives for themselves but, once here, most of them are unable to work in their careers of choice. They face high levels of unemployment or underemployment and thus unable to fully participate in Canadian society. Their voices and stories go unheard. It is in everyone’s interest that newcomers to Canada are encouraged and given the opportunity to participate and contribute to our society. The poverty and unemployment rates amongst groups of recent immigrants were especially high. In 1998, poverty amongst recent immigrants was double the 8 Canadian rate and their annual wages and salaries were one-third less than those of other Canadians. Immigration Canada statistics indicate that recent immigrants are highly educated; 36% of immigrant men and 31% of women have university degrees. By comparison, 18% of Canadian-born men and 20% of women have university degrees. In Newfoundland and Labrador, of the 359 immigrants, who came in the year 2003, 34% had university education, including 10% with either a Master’s degree or a Doctorate (1). The present study supports this fact (60% have university degrees), but many immigrants find that their academic credentials have little value at Canadian universities and employers. The barrier to meaningful employment for immigrants has a deep negative impact on them. Many experience reduced confidence, stress, mental and health problems, ultimately increasing social service costs. A recent project report pointed out the barriers to economic integration of immigrants of Newfoundland and Labrador (2). The researchers mentioned that finding appropriate employment emerged as the key barrier for nearly all the women they spoke to, from all levels of education and all kinds of previous experiences. It was noted in the report, “their frustration levels are overwhelming and we fear that the province will lose the cohort to other parts of Canada if we do not find a solution to this problem”. Employment has been identified as a key settlement issue, and the reasons for the difficulties experienced by new migrants and employers are still underrepresented in the development of strategies to help immigrants of Newfoundland and Labrador integrate into the workforce. ___________________________________________________________ (2) Porter, M. et al.2005. Recent Immigrant Women in Newfoundland and Labrador: Problems and Perspectives, Atlantic Metropolis Center of Excellence. 9 Barriers to employment include policy deficiencies in the public and private sectors, structural issues and informational needs of migrants. Disadvantage to immigrants seeking to enter the labor force in Newfoundland can result in negative outcomes for both the immigrants and the wider society. Communitybased strategies to accept, recruit and integrate new migrants into the workforce would facilitate the objectives of the Canadian Immigration Policy. The objectives of the study were: 1. To explore the specific barriers a newcomer faces in entering the labor market in St. John’s, Newfoundland and Labrador. 2. To identify key issues which affect the job search for immigrants and refugees. 3. To seek recommendations in developing tools and resources that respond to the settlement needs and meaningful employment of this group. Research Methodology A total of 40 participants from different ethnic groups in the age range of 25 to 55 years were selected. This age group had more recent labour market experience and also an interest to enter the job field. Respondents were selected from local ethnic organizations, Multicultural Women’s Organization of NL’s membership list, and personal contact. Throughout the study, an advisory committee provided direction and input into all phases of the research. The research sought to: ’ workforce integration their job search experience their recommendations 10 Concepts A. Integration As early as 1952, the United Nations Economic and Social Council, recognizing its complexity, defined integration as a "gradual process by which new residents become active participants in the economic, social, civic, cultural and spiritual affairs of a new homeland. It is a dynamic process in which values are enriched through mutual acquaintance, accommodation and understanding. It is a process in which both the migrants and their compatriots find an opportunity to make their own distinctive contributions". B. Settlement Settlement is defined as "a long-term, dynamic, two-way process through which, ideally, immigrants would achieve full equality and freedom of participation in society, and society would gain access to the full human resource potential in its immigrant communities" (Settlement Counseling: A Training Guide (OCASI, 1991:8). Integration and settlement includes the following elements: Elements Economic Social and Cultural Integration Entering the job market career advancement financial independence established social network socialization and quality leisure adaptation of food, cultural activities etc. Some Facts 11 In Newfoundland and Labrador, the number of immigrants is very low. Also the province has a low retention rate, which Statistics Canada has reported at 36%, the lowest of all provinces. Out of a total of 2,401 immigrants that arrived between 1998 and 2003, only 864 are still in the province. * Of the 359 immigrants, who came in the year 2003, 34% had university education, including 10% with either a Master’s degree or a Doctorate. (Ref: An Immigration Strategy for Newfoundland and Labrador: Opportunity for growth, Discussion paper, June 2005, p 6-700). * According to the 2001 Census, 40% of immigrants aged 25-54 who came to Canada during the 1990s had a university degree, compared to 23% Canadianborn of the same age group (Statistics Canada, 2003). Results and Discussion The data collected from 40 immigrants and refugee participants in the city of St. John’s, showed the challenges they faced to enter the labour force. Results were discussed based on gender, level of education, present employment status and specific employment barriers in Newfoundland and Labrador. Recommendations were made based on their suggestions. Out of a total of 40 participants in the study, a majority (75%) were female. (Figure 1). 12 Figure 1. Participants by gender 80% 75% 70% 60% 50% 40% 30% 25% 20% 10% 0% Female Male Most of the participants of this study were educated. More than half (60%) in both genders were highly educated and had a university degree upon arrival in Canada and 25% had high school and college degrees (Table 1). Table1. Education level upon arrival in Canada by gender Level of Education Female (%) Male (%) Total (%) High School 20.0 10.0 17.5 College 10.0 0.0 7.5 Technical Education 6.7 10.0 7.5 University 60.0 60.0 60.0 Others 3.3 20.0 7.5 100.0 100.0 100.0 Total A majority of the participants (65%) are in the age group of 25 to 54 (Figure 2), and most of them are job seekers and main consumers of the labour market. 13 Figure 2. Participants by age groups 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% 24 or younger 25-34 35-44 45-54 55 and above Irrespective of gender, 60% of the participants received education or training after their arrival in Canada indicating that, in this study, gender has no influence for immigrants and refugees in receiving education or training (Table 2). Table 2. Education/training received in Canada by gender Education/training Female (%) Male (%) Total (%) Education received 60 60 60 Not received 40 40 40 Total 100 (30) 100 (10) 100 (40) Figures in parenthesis indicate number of respondents in corresponding cells 14 More than half of the participants in this study were unemployed (60%) at the time of the study though they had a higher education level. (Table 3) Table 3. Participants’ present employment status Employment Status Number % Employed 14 35 Not employed 24 60 No answer 2 5 Total 40 100 The results showed that the majority of participants (73%) did not integrate into the job market. This indicates that there might be a number of reasons for their lower rate of labour market integration (Table 4). Table 4. Responses about job market integration Responses Number % 7 26.9 19 73.1 26 100.0 Yes No Total 15 Regarding Job challenges in Newfoundland, 90% of the responses showed that the challenges here are different to those in other parts of Canada. Table 5. Job challenges in Newfoundland are different to those in other parts of Canada Responses Number % Yes 27 90 No 3 10 Total 30 100 The results showed that while a majority of the below university degree participants experienced employment challenges, the interesting fact was that 95% of the participants with university degree were in the same boat. (Figure 3). Figure 3. Immigrants encountered challenges when looking for employment by level of education Figure 4. Immigrants encountered challenges to look for employment by level of education Yes 5% No 43% 57% Below University 95% University 16 Age was also an important factor of migration; a majority (73%) of the age group between 35 to 44 years migrated to Canada for humanitarian reasons. In the age group of 25 to 35, family reunification was also an important cause of moving. It can be pointed out here that only 15% of the participants migrated to Newfoundland and Labrador for business or entrepreneurial reasons (Table 6). Table 6. Reasons for immigration to Canada by age Age group Reasons for Immigration 24 or 55 and younger 25-34 35-44 45-54 above Total 0.0 14.3 0.0 10.0 0.0 7.7 33.3 7.1 0.0 0.0 0.0 5.1 Family reunification 33.3 42.9 .0 30.0 0.0 25.6 Humanitarian 33.3 21.4 72.7 50.0 0.0 43.6 0.0 14.3 18.2 10.0 100 15.4 0.0 0.0 9.1 0.0 0.0 2.6 100 100 100 (14) (12) (10) Employment Student Temporary Work Business or Entrepreneurial Other Total 100 (3) 100 (1) 100 (40) Figures in parenthesis indicate number of respondents in corresponding cells. 17 Our study showed that although a considerable portion of participants (43%) migrated to Canada for humanitarian reasons, family reunification was the next important factor in moving. (Figure 4). Figure 4. Reasons for immigration by gender Female Male 50 45 Response in % 40 35 30 25 20 15 10 5 0 Employment Student Temporary Work Family reunification Humanitarian Business or Entrepreneurial Other Lack of Canadian experience, language difficulty and recognition of academic credentials are the three major challenges faced by the participants to enter the job market. Also, possible discrimination and lack of search knowledge were referred as challenges by a considerable number of participants (Table7). 18 Table 7. Responses on common employment challenges faced by recent immigrants to Canada Type of challenges % of response* Lack of Canadian experience 55.0 Language difficulty 50.0 Recognition of academic credentials 50.0 Possible discrimination 40.0 Lack of knowledge on job search 30.0 Financial problems 20.0 Personal difficulty with integration into 17.5 Canadian culture Legal Problems 12.5 Others 2.5 (*multiple responses) Most important and unique job challenges faced by the participants in Newfoundland (Table 8) were: recognition of academic credentials, language difficulty and the third important factor was lack of Canadian experience. These results are a lot similar to the responses of recent immigrants to Canada in Table 7. 19 Table 8. Response of unique job challenges faced in Newfoundland by recent immigrants Unique job challenges faced in Newfoundland % of response Lack of Canadian experience 17.4 Language difficulty 20.0 Recognition of academic credentials 20.9 Possible discrimination 13.0 Lack of job opportunity 10.4 No help from Government 6.9 Legal and financial problems 8.7 Others 2.7 100.0 The results showed that a majority of the participants responded negatively when they were asked whether the employers and the government agencies were offering any support in their job search (Table 9) Table 9. Support from employers and government agencies in job search Responses Total # % Yes 5 12.5 No 21 52.5 Don’t know 7 17.5 No answer 3 17.5 Total 40 100.0 20 It appears that the percentage of unique job challenges in Newfoundland and Labrador were higher than those of overall challenges faced (Figure 5). Figure 5. Comparison of challenges faced by immigrants 100.0% 90.0% 90.0% 80.0% 78.8% 70.0% 60.0% Yes 50.0% No 40.0% 30.0% 21.2% 20.0% 10.0% 10.0% 0.0% Overall challenges Unique challenges in NL Results in Table 10 show that a considerable portion of participants (72.5%) suggested providing more job training opportunities for new immigrants and refugees; 62% responded that employers need to be more aware about foreign degrees and experiences. A simple process of credential recognition services was suggested by 40.0 participants 21 Table 10. Participants’ opinion regarding important strategies needed for hiring immigrants Strategies % of response Provide more job training opportunities for new 72.5 immigrants and refugees Employers need to be more aware about foreign 62.0 degrees and work experiences Credential recognition services 40.0 Develop hiring that is inclusive 25.0 Encourage occupation-specific language training 20.0 Finally, we tried to list the actions they recommended which need to be taken to reduce the challenges they faced in order to enter the labour market and their specific occupations (Table 11). Table 11. Participants’ recommendations to policy makers to offer effective employment-related support services List of Recommendations % of Responses Opportunity of getting Canadian work experience 62.5 Job search assistance (to help with resumes, cover letters, 47.5 reference lists) Opportunity to work in related volunteer sector 40.0 Monthly Job Finding Club 37.5 Local, provincial and national labour market information 35.0 Wealth of job postings and employment related information 30.0 sessions Employment counseling 22.5 Others 5.0 22 The participants are from different ethnic groups and they spoke fifteen different languages which are listed in Table12. Table 12. Refugee and new immigrant participants by language spoken at home Language Frequency Percent Amharic 2 5.0 Arabic 3 7.5 Bengali 4 10.0 Creole 2 5.0 Chinese 2 5.0 English 2 5.0 German 1 2.5 Hindi 2 5.0 Kannada 2 5.0 Korean 1 2.5 Croatian 1 2.5 Malydam 1 2.5 Moldavian 1 2.5 Romanian 1 2.5 Russian 2 5.0 Serbian 1 2.5 Spanish 8 20.0 Swahili 1 2.5 Tamil 1 2.5 Urdu 2 5.0 Total 40 100.0 23 Opinions and quotes of new Immigrants and refugees regarding job challenges in Newfoundland and Labrador: Research participants seemed to be aware about the Newfoundland and Labrador job situation. Also, they realized that they may be hired for some minimum wage job if they don’t have Canadian degrees or experiences. “The employment opportunities are very limited in this Province ” “The immigrants find jobs only in some area like housekeeper, baby sitter or waitress. But very difficult that the company recognize your experience and knowledge about other areas which you have expertise.” “Qualification from their mother countries were not being recognized, not seen as competent enough for any job in the province” Regarding the challenges they faced to enter in local labor market, it clearly revealed that the majority of the participants found it hard to access the right job hunting resources and tools: “Overall, in every phase from finding the right resource to applying for a suitable position, usually all hard work is in vain. There is lot of confusion especially when one is trying to find the resources, and you finally find it and apply for the job you are refused saying that there is either no job opening or it will be given internally.” Getting Canadian experience is one of the priorities of getting a job anywhere in Canada. A significant number of participants found it hard to get even the opportunity of achieving Canadian experience. 24 “It is also said that unless you don’t have experience from this province it will be hard for one to find a job here. But, my question is: if no body gives you a chance or hires you here than how can you get experience!.” “No opportunities, no encouragement, no help from government. Employment inequality is more prominent in Newfoundland”. Specific employment barriers and challenges of immigrants and refugees of Newfoundland and Labrador 1. Inadequacy of Complex Foreign Credential and Skills recognition process: Employment in some professional occupations in Canada is subject to regulations such as licensing, or membership in an association. New immigrants and refugees to Newfoundland and Labrador who were educated and trained outside Canada must meet the standards before they can practice in a regulated occupation. Some of the participants referred to this licensing process as complicated, time consuming and expensive. This situation is a particular problem for qualified immigrants and is very complex. The assessment tools are not always easily accessible and all facilities are not available in Newfoundland and Labrador. At the same time, foreigntrained workers with experience in the trades are often not counseled before they leave their home countries about the potential problems they may encounter in having their qualifications recognized once in Canada. Thus, upon arrival in Canada, immigrants are frequently frustrated to discover that they are not eligible to practice their profession. As a result, many immigrants had to take jobs for which they are over-qualified, or which have nothing to do with their training and experience. The longer these individuals remain outside of training or work in their chosen field their prospect of working in the professional areas decreases. 25 We got this picture in our study where some of the physicians were facing the same frustrating challenges. 2. Only jobs available in St. John’s for new immigrants are low paying or minimum wage: The majority of participants responded that the only jobs available in St. John’s are low paying and unskilled minimum wage jobs. The immigrants find jobs only in some areas like house cleaning, baby sitting or as a waitress. The reason is when applying for a position, the criteria of the employer requiring Canadian experience and references was always very difficult for the new immigrants to fulfill. Also, the hiring authority has a lack of information and awareness of the foreign degree, knowledge, training, experience and credentials. 3. Language Barriers 4. Unfamiliarity with the "Canadian Way" of job search 5. Difficulties with unwelcoming workplaces or shortcomings of workplacebased and technical training environments 6. Concerns with the lack of support in preparing newcomers to enter the work force 26 Participants’ suggestions 1. Employers need to be more knowledgeable and respectful of the newcomers’ skills and ability 2. Promote existing credential recognition services and develop new services where appropriate 3. Improve language training, especially occupation-specific language training 4. Create tools to encourage cultural understanding 5. Provide opportunity of getting Canadian work experience for immigrants. 6. Create opportunity to work at related voluntary sectors 7. Offer adequate and useful practical training such as, workplace and community-based training 8. Provide employment counselors who are familiar with new immigrants’ challenges and issues and will help in the job search process, with resumes, cover letters, reference lists, and career or training search 9. Hold employment related information sessions Case Study: Ms. J. Ms. J moved to Canada from Germany in the year 2000, for personal reasons. She was a midwife for 14 years there. In Newfoundland she did not find any encouragement to practice her training. Disappointed, she looked around for jobs that she could do. The only jobs available were low paying, minimum wage unskilled jobs. Being an active and independent lady, social assistance was not her choice. She decided she would go into business for herself. The finances she had brought in was already invested towards buying a modest home. In Sept 2003, she decided to mortgage the home for $60,000 and set up a small but elegant store downtown, retailing paper and pens as gift articles. The products were imported from Japan and Germany through Canadian distributors. 27 In her experience Ms. J. found that the City and the Downtown Development Corporation were of no help to her. They did not seem to have any big plan of how to develop and maintain small businesses in the downtown area. Ms. J was struggling alone, putting in hours and hours of work and sleepless nights, with no cooperation or appreciation from any of the bigger stores around, or the city. The City did not seem to care either as long as they got their taxes. Sadly, July 31, 2005 Ms. J. had to shut down her store for ever. Looking back, Ms. J. feels she was naïve in thinking that a small business could pay off. She also blames herself for not having any retail experience. Big business branches that have head offices elsewhere were the ones that did well. Ms. J. does not blame anyone but herself even though she feels she could have used a bit of support from the city and existing businesses. A tax break for small business for the first couple of years would have been helpful. The barriers to her were the heavy taxes and the lack of accreditation for her training. At present, Ms. J. is trying to pay off the mortgage by working at two temporary jobs helping out at a bed and breakfast and also being a courier driver. These jobs don’t offer any benefits, health insurance, EI or retirement savings. Even though Ms. J. is not used to her current style of living, I found her a cheerful, admirable and energetic person making the best of what she has. Future Directions Recommended for Government and Policy Makers 28 Offer programs and services leading to employment and career advancement Governments could develop programs to assist employers to improve training for all employees and encourage employers to hire immigrants A commitment is needed across and within levels of government to agree upon guiding principles for the funding of immigrant employment initiatives. There needs to be a new implementation strategy that provides a continuum of employment-related interventions Employment information services and response to concerns about employment challenges need to be accessible to all who need them Services need to be offered in an inclusive manner, respectful of, and sensitive to diversity Provide a welcoming environment where immigrants and newcomers feel comfortable to voice their concerns Undertaking outreach, so that services are known to those who might benefit Communicate effectively with local ethnic organizations about federal and provincial employment related programs and services to support new immigrants Involve clients as volunteers Assessing and undertaking an individual assessment for each client of needs, expectations, goals and priorities would help The results of our analysis need to be considered with care for a number of reasons: 29 The existence of occupational barriers makes immigrants and newcomers withdraw from economic and social integration which may have a negative effect on our society in the long run. There are some informal occupational barriers we identified that were an absolute obstacle to the employment of new immigrants. We recognized the limitation of our analysis and that the numbers would not be large enough. Part of the hiring of immigrants and non-immigrants in an occupation may be due to differences in the level of education and training from their country of origin. However, because of the small size of the professional respondents, we could not get much information regarding credential recognition challenges in this study. Conclusions The psychological and social consequences of unemployment and underemployment of the immigrant and refugee are significant. At the macro level, communities are failing to capitalize on the valuable talents and skills that immigrants bring to their new home. At the individual level, unemployment and a decrease in socioeconomic status are associated with a variety of negative outcomes for immigrants, including increased stress, greater social isolation and lowered self-esteem. In conclusion, the findings point to a disadvantage to immigrants seeking to enter the labor force in Canada. This disadvantage can result in negative outcomes for both the immigrants and the wider society. Community-based strategies to accept, recruit and integrate new migrants into the workforce would facilitate the objectives of Canadian skilled immigration policy for “capacity-building, 30 sustainable growth and innovation; global connectedness; and thriving and inclusive communities”. Canada’s impending labour shortages and an increasing reliance on immigrants to offset the shortages mean that organizations need to make their workplaces more welcoming to the large and growing population of visible minorities. 31 32 Appendix I Useful Websites EMPLOYMENT RELATED LINKS Government of Canada - www.canada.gc.ca Human Resources and Skills Development Canada - www.hrsdc.gc.ca Public service jobs: www.jobs.gc.ca; www.employmentnews.com Electronic Labour Exchange - http://www.ele-spe.org Online Career networking: www.careers.org LABOUR MARKET INFORMATION HRSDC Labour Market Information: www.lmi-imt.hrdc-drhc.gc.ca Job Futures Canada: www.jobfutures.ca Electronic Labour Exchange: www.electroniclabourexchange.ca Canada’s Business and Consumer Site: www.strategis.gc.ca Canadian Business Directory: www.cdnbusinessdirectory.com Occupational Descriptions/Ins &Outs of jobs: www.jobprofiles.com JOB SEARCH SITES Globe and Mail: www.careerstheglobeandmail.com Government Jobs: www.gojobs.gov.on.ca Hospitality jobs: www.hcareers.com Information Technology jobs: www.itac.ca Job Bank: www.jobbank.gc.ca Job Bus: www.jobbus.com Job Search Site: www.jobshark.com Job Search Site: www.monster.ca Job Search Site: www.careerclick.com Job Search Site & Job Search Techniques: www.mazemaster.on.ca 33 Appendix II Links to Various Resources for Foreign Trained Immigrants Academic Credential Assessment: Internationally Trained Workers - Skilled Newcomers Entering the Workforce can have an Assessment of their Credentials to see how they compare to Ontario education standards. Canadian Information Centre for International Credentials: credential assessment process - evaluates your past schooling or work experience to determine what you are qualified to do. Centre for Foreign Trained Professionals and Tradespeople (CFTPT): Is a FREE and unique program that assists internationally trained professionals and trades people in finding work related to their skills or professional background. Equal Opportunity, Gateway to Diversity: You can get help with job search, resume writing and the interview process. Immigrant Women's Job Placement Centre: Assists women of diverse backgrounds in achieving their employment goals. Can look for a job or get training and more. Immigration and Refugee Protection Act: The new Immigration and Refugee Protection Act (IRPA) became law on June 28, 2002. Outlines how it affects you, legal details and reference guide. Occupational Fact Sheets: Hosted by Contact Point, this site contains info of relevance to foreign-trained professionals seeking employment in Canada Prior Learning Assessment and Recognition (PLAR): Provides learning and training opportunities for immigrants and refugees so that they can participate in the workplace and the wider community 34 Appendix III Links to Women’s Resources Canadian Federation of University Women: CFUW are active in public affairs, working to raise the social, economic and legal status of women, as well as to improve education, the environment, peace, justice and human rights. Canadian Women's Health Network: Sharing information, resources and strategies, and building links to improve women's health. Focus for Ethnic Women: Enhances self-esteem, promotes personal empowerment for ethnic women. Many programs, work placement opportunities, and links. Webgrrls International: Forum for women interested in new media and technology. Exchange job and business leads; mentor and intern. High tech job search tips. Women's Continuing Education on Line: On-Line learning, online courses, and online continuing education for women for career development and personal enrichment. Womenspace: Gives you access to magazine, articles and links you to Canadian Women's Internet Directory. 35 Appendix lV References Basran, Gurcharn S. and Li Zong. 1998. Devaluation of foreign credentials as perceived by visible minority professional immigrants. Canadian Ethnic Studies 30 (3): 6-23 Cambridge, Mass.: Cambridge University Press. Thompson, Eden Nicole. 2000. Immigrant occupational skill outcomes and the role of region- specific human capital. Research on Immigration and Integration in the Metropolis: Working Paper Series #00-04. Hiebert, Dan 1997. “The Colour of Work: Labour Market Segmentation in Montréal, Toronto and Vancouver, 1991.” RIIM Working Paper Series, #97-02, 1999. Mass.: Cambridge University Press. Thompson. Research on Immigration and Integration in the Metropolis: Working Paper Series #00-04. Waldinger, Roger D. 1996. Still the Promised City? African-American and New Immigrants in Postindustrial New York. Cambridge: Harvard University Press Pendakur, Kishna and Ravi Pendakur. 1998. The Colour of Money: Wage differentials across ethnic groups. Canadian Journal of Economics 31 (3): 51848. Pendakur, Ravi and Fernando Mata. 1999. Where do immigrants work? Tracking industrial location propensities of 1960s immigrants. RIIM Working Paper Series #99-13. 36 Pratt, Geraldine. 1999. From registered nurse to registered nanny: Discursive geographies of Filipina domestic workers in Vancouver, B.C. Economic Geography 75 (3): 215-36. Preston, Valerie and Wenona Giles. 1997. Ethnicity, gender and labour markets in Canada: A case study of immigrant women in Toronto. Canadian Journal of Urban Research 6 (2): 135-59. Wanner, Richard A. 2000. Shifting origins, shifting labour markets: Trends in the occupational attainment of male immigrants to Canada, 1971-1991. Paper presented at the 4th National Metropolis Conference, Toronto, March 2000 Waldinger, Roger D. 1996. Still the Promised City? African-American and New Immigrants in Postindustrial New York. Cambridge: Harvard University Press. Wanner, Richard A. 2000. Shifting origins, shifting labour markets: Trends in the occupational attainment of male immigrants to Canada, 1971-1991. Paper presented at the 4th National Metropolis Conference, Toronto, March 2000 37 Appendix V Multicultural Women's Organization of Newfoundland and Labrador (MWONL) History Multicultural Women’s Organization of Newfoundland and Labrador (MWONL) is a non-profit, voluntary, community-based organisation. It was founded in 1982 after a conference on immigrant women in Toronto in March 1981. The Organization has a representation on the National Organisation of Immigrant and Visible Minority Women of Canada (NOIVMWC). MWONL strives to promote quality of lives of multicultural women in this province. An elected board of members from diverse cultures governs the organization. The organization promotes positive relationships among the ethnic groups and local people. Goals to identify the socio-cultural needs of multicultural women at the provincial level to provide support and offer advocacy to the rising issues of multicultural women of the province to heighten public awareness on the status of immigrant women of the province and in Canada to promote changes where necessary to enhance the quality of multicultural women’s lives Mission The mission of MWONL is to ensure the rights of multicultural women, to empower their capacity and to share cultures. MWONL provides advocacy education to local ethnic women while promoting positive relationships among 38 the multicultural women and the local population. The organization works to promote changes where necessary. Activities To encourage women from different backgrounds to participate in incomegenerating work MWONL organizes International Food and Craft Fair in March of every year. To honor ' WOMEN and MOTHERS' we celebrate "Mothers Day" in May of every year. During the year MWONL have social, recreational, educational and cultural events. MWONL is always involved in research and projects of interest like women's abuse, youth and seniors and the ethnic population. Help newcomer women in different capacities to adjust in their new country, compile resource directory to help new comers, and refugee sponsorship Arrange speaker series and forum discussions, participate in relevant workshops, conferences and fairs Regularly publish our newsletter "Sharing Thoughts" Organize fundraising activities A few of MWONL's Projects: 2006 Breaking Isolation: Health and Wellness of the Immigrant community members of St. John’s, project funded by Wellness Coalition – St. John’s Region, Health & Community Services Project Coordinator: Kaberi Sarma-Debnath 39 Equality, Empowering and Building Abilities: A Gender Based Action Plan for Immigrant and Refugee Women, funded by the Status of Women Canada Coordinator: Kaberi Sarma-Debnath 2005 Occupational Accommodation for New Immigrants and Refugees in Newfoundland and Labrador: Understanding the Roadblocks, Challenges and Barriers in Labor Market Integration”, sponsored by MWONL, funded by Atlantic Metropolis of Excellence, Human Rights and Social Justice Domain. Principle investigator, Kaberi Sarma-Debnath and Co-investigator Yamuna Kutty 2004 "People Personality and Contributions of Foreign-born Canadians: selected Profiles", sponsored by MWONL, funded by Canadian Heritage. Project Coordinator: Kaberi Sarma-Debnath Cross-cultural Collaboration: Supporting Immigrant Families, 2003-2004, Sponsored by Health Canada Project Coordinator: Lloydetta Quaicoe 1995 Working with the Abused Immigrant Visible Minority Women: Guide for Service Providers, sponsored by MWONL Project Coordinator: Melly Swamidas, MWONL 1992 Community Resource Guide, Sponsored by MWONL, 1992 Project Coordinator: Melly Swamidas 40 For copies, please contact: Kaberi Sarma-Debnath, RSW Vice President Multicultural Women’s Organization of Newfoundland and Labrador (MWONL) Phone: (709) 576-5501 E-mail: debnath@nl.rogers.com 41