Human Services
Certificate III in Allied Health Assistance
(HLT32412)
Effective from
2013
Date published
January 2013
Date updated
February 2014
Training Package
HLT07 version 5.1
Original published version updated:
February 2014 – Training Package reference updated to HLT07v5.1 (no changes to document content)
November 2012 – updated to HLT07 version 5
December 2011 – updated to HLT07v4
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2010503
20120034
20121566
20140052
Human Services Curriculum Framework – Certificate III in Allied Health Assistance
Contents
Introduction to the Human Services Curriculum Framework
The Human Services Curriculum Framework and Certificate III in Allied Health
Assistance
Status of units of competency for the Human Services HSC course and Certificate III in
Allied Health Assistance
Minimum requirements for Certificate III in Allied Health Assistance (HLT324012)
Human Services – Certificate III in Allied Health Assistance
(HLT32412)
The Human Services Curriculum Framework includes the following documentation:
 the syllabus
 associated documents
 support materials.
All of the Framework documentation is available on the Board’s website at
www.boardofstudies.nsw.edu.au/syllabus_hsc/human-services.html.
This document, Human Services – Certificate III in Allied Health Assistance (HLT32412),
should be read in conjunction with the Human Services Curriculum Framework Stage 6
Syllabus.
Introduction to the Human Services Curriculum Framework
The Human Services Curriculum Framework is based on the national Community Services
Training Package (CHC08) and Health Training Package (HLT07) and includes pathways to:
 Certificate III in Aged Care (CHC30212)
 Certificate III in Allied Health Assistance (HLT32412)
 Certificate III in Health Services Assistance (HLT32512).
The Framework defines how units of competency are arranged in HSC VET courses to gain
HSC credit units.
HSC VET courses can only be delivered by a Registered Training Organisation (RTO).
The Human Services Curriculum Framework contains the following courses (detailed in
Section 2 of the Syllabus):
 Human Services (360 indicative hours)
 Human Services (240 indicative hours)
 Aged Care Specialisation Study (60 indicative hours).
HSC VET courses are dually accredited. Students can gain credit towards:
 the NSW HSC
 an AQF VET qualification, for example Certificate III in Allied Health Assistance.
3
Human Services Curriculum Framework – Certificate III in Allied Health Assistance
As a result of the dual accreditation, HSC VET courses are governed by two sets of rules:
 HSC unit credit requirements determined by:
− HSC course requirements (detailed in Section 2 of the Syllabus)
− the requirements for satisfactory course completion – outlined in the Board of Studies
Assessment Certification Examination (ACE) website
 AQF VET qualification requirements specified in:
− the qualification packaging rules for Certificate III in Allied Health Assistance –
defined in the Health Training Package (detailed on pp 10–14 of this document)
− RTO policies.
It is important to note that the rules and structure of HSC VET courses are not identical
to the qualification packaging rules.
The Human Services Curriculum Framework and Certificate III in Allied Health
Assistance
To achieve Certificate III in Allied Health Assistance as a part of the HSC students will
generally complete the Human Services (360 indicative hours) HSC VET course from the
Human Services Curriculum Framework.
To be eligible for the award of the HSC students must satisfactorily complete a pattern of
study that includes 22 HSC credit units (refer to the Assessment Certification Examination
(ACE) website for further detail).
Students undertaking Certificate III in Allied Health Assistance through the Human Services
(360 indicative hours) course will be eligible for 6 HSC credit units towards the 22 HSC
credit units required for the award of their HSC.
Human Services course requirements
Refer to pp 7–9 of this document (and Section 2 of the Syllabus).
Mandatory units of competency are those that all students must attempt in their study of the
HSC VET course.
Core units of competency are those required by the Community Services and/or Health
Training Packages for a student to be eligible for an AQF VET qualification.
For the Human Services (360 indicative hours) course students must undertake:
 7 mandatory units of competency for the HSC totalling 180 HSC indicative hours
(these are made up of 4 core and 3 elective units of competency for Certificate III in
Allied Health Assistance)
 plus 180 HSC indicative hours worth of units of competency from the HSC elective pool.
For students to be able to achieve Certificate III in Allied Health Assistance, the units of
competency selected from the HSC elective pool need to include the remaining 6 core units of
competency and 2 elective units of competency for this qualification.
4
Human Services Curriculum Framework – Certificate III in Allied Health Assistance
Work placement
Work placement is a mandatory HSC VET course requirement with minimum hours assigned
to each course according to the qualification being undertaken. Non-completion of work
placement means the student has not met the HSC VET course requirements and cannot count
the HSC credit units for the course towards the award of their HSC. They would still be
credentialled for the AQF VET qualification outcome.
The minimum work placement requirement for Certificate III in Allied Health Assistance is
105 hours.
Students should be at least 16 years old to undertake the work placement for this Framework
as they will be in a work environment with vulnerable people and duty of care requires a
substantial level of maturity. Any variation of this requirement must be with the explicit
approval of the school or college, RTO and host employer.
Work placement is to be undertaken in an appropriate community services/health work
environment. It is permissible for up to 35 hours of work placement to be undertaken in a
simulated work environment.
Refer to Section 4 of the Syllabus and the Work Placement in Human Services document for
further information, including industry-specific information regarding work placement in
community services/health industries and guidelines for work placement in a simulated
environment.
HSC Content
The HSC Content for this Industry Curriculum Framework is organised into focus areas. Each
focus area prescribes the scope of learning for the HSC. This is drawn from the common
aspects of the associated units of competency (outlined in Table 1 below).
The Human Services Curriculum Framework focus areas are:
 Health and wellbeing
 Industry context
 Safety
 Work.
These must be addressed by all students undertaking courses from the Human Services
Curriculum Framework.
The HSC Content is detailed in Section 3 of the Syllabus.
The HSC examination in Human Services is based on the HSC Content and employability
skills for the Certificate III qualifications in this Framework (refer to Section 5 of the
Syllabus).
5
Human Services Curriculum Framework – Certificate III in Allied Health Assistance
Table 1 Focus areas and associated units of competency
Associated units of competency
Focus area
Unit code
Unit title
Health and wellbeing
CHCICS303A
HLTAP301B
Support individual health and emotional well being
Recognise healthy body systems in a health care context
Industry context
CHCCS411C
or
HLTHIR301C
Work effectively in the community sector
HLTFA311A
HLTIN301C
and
CHCWHS312A
or
HLTWHS200A
Apply first aid
Comply with infection control policies and procedures
HLTHIR403C
and
CHCCS411C
or
HLTHIR301C
Work effectively with culturally diverse clients and co-workers
Safety
Work
Communicate and work effectively in health
Follow WHS safety procedures for direct care work
Participate in WHS processes
Work effectively in the community sector
Communicate and work effectively in health
HSC examination
The HSC examination in Human Services is optional. Students who have completed the
Human Services (360 indicative hours) course are eligible to sit for the HSC examination.
Students who choose to sit the examination can have the marks from their exam contribute to
their Australian Tertiary Admission Rank (ATAR).
The HSC examination in Human Services is based on the HSC Content (refer to Section 3 of
the Syllabus) and employability skills for Certificate III in Allied Health Assistance (refer to
pp 13–14 of this document and the Employability Skills in Human Services document).
The HSC examination is a written exam independent of the competency-based
assessment undertaken during the course and has no impact on student eligibility for the
Certificate III in Allied Health Assistance.
HSC examination specifications
The HSC examination specifications contained in the Assessment and Reporting in Human
Services Stage 6 document describe the format of the external HSC examination.
6
Human Services Curriculum Framework – Certificate III in Allied Health Assistance
Status of units of competency for the Human Services HSC course and Certificate III in Allied Health Assistance
To achieve Certificate III in Allied Health Assistance (HLT32412) the Health Training Package requires students to achieve 15 units of competency including:
 10 core units of competency
 5 elective units of competency.
To achieve Certificate III in Allied Health Assistance as a part of the HSC students will generally do the Human Services (360 indicative hours) HSC VET course.
For the HSC students must undertake the following 7 mandatory units of competency (4 core and 3 electives for Certificate III in Allied Health Assistance):
Status in Human Services
(360 HSC indicative hours) course
7 mandatory
plus electives – to bring course total to a
minimum of 360 HSC indicative hours
HSC
indicative
hours
Unit code
Unit-specific
prerequisite(s)
Unit title
Certificate III in Allied Health
Assistance
10 core & 5 electives
mandatory
35
CHCICS303A
Support individual health and emotional well
being
nil
elective
mandatory
30
HLTAP301B
Recognise healthy body systems in a health care
context
nil
core
mandatory
20
HLTFA311A
Apply first aid
nil
elective
mandatory
20
HLTHIR403C
Work effectively with culturally diverse clients
and co-workers
nil
elective
mandatory
25
HLTIN301C
Comply with infection control policies and
procedures
nil
core
mandatory
20
HLTWHS200A
Participate in WHS processes
nil
core
mandatory
30
HLTHIR301C
Communicate and work effectively in health
nil
core
Sub-total HSC indicative hours
mandatory units of competency
180
7
Human Services Curriculum Framework – Certificate III in Allied Health Assistance
For the HSC students must undertake a total of 180 HSC indicative hours worth of units of competency from the HSC elective pool to meet the requirements of
the Human Services (360 indicative hours) course.
(To achieve Certificate III in Allied Health Assistance, the units of competency from the HSC elective pool need to include the remaining 6 core units of
competency and 2 elective units of competency for the qualification.)
Status in Human Services
(360 HSC indicative hours) course
7 mandatory
plus electives – to bring course total to a
minimum of 360 HSC indicative hours
HSC
indicative
hours
Unit code
Unit-specific
prerequisite(s)
Unit title
10 core & 5 electives
elective
25
BSBFLM303C
Contribute to effective workplace relationships
nil
core
elective
20
BSBINM301A
Organise workplace information
nil
core
elective
25
BSBMED301B
Interpret and apply medical terminology
appropriately
nil
core
elective
30
HLTAH301C
Assist with an allied health program §
nil
core
elective
20
HLTCSD201D
Maintain high standard of client service
nil
core
elective
15
HLTCSD305D
Assist with client movement
nil
core
Sub-total HSC indicative hours
mandatory + remaining core
315
To achieve Certificate III in Allied
Health Assistance, students need to
include 2 more elective units of
competency
To meet the remaining HSC indicative hour course
requirements students need to undertake 45 HSC indicative
hours worth of units of competency from the list below
§
Certificate III in Allied Health
Assistance
elective
20
CHCAD401D
Advocate for clients
nil
elective
elective
15
CHCADMIN302D
Provide administrative support
nil
elective
elective
30
CHCCS400C
Work within a relevant legal and ethical
framework
nil
elective
elective
10
CHCORG322B
Contribute to implementation of service
delivery strategy
nil
elective
Assessment of this unit of competency includes observation of workplace performance (see the Evidence Guide for this unit of competency). In their planning, schools or colleges and RTOs
should ensure that sufficient work placement time is scheduled for the development of competence and collection of evidence.
8
Human Services Curriculum Framework – Certificate III in Allied Health Assistance
Status in Human Services
(360 HSC indicative hours) course
7 mandatory
plus electives – to bring course total to a
minimum of 360 HSC indicative hours
§
HSC
indicative
hours
Unit code
Unit-specific
prerequisite(s)
Unit title
Certificate III in Allied Health
Assistance
10 core & 5 electives
elective
20
HLTAH402C
Assist with physiotherapy treatments and
interventions §
HLTAP301B
HLTCSD305D
HLTAH301C
elective
elective
20
HLTAH407C
Assist with the rehabilitation of clients §
nil
elective
elective
20
HLTAH410C
Support the development of speech and
communication skills §
HLTAH301C
elective
elective
40
HLTAP401B
Confirm physical health status
co-assessment
required relevant to
service delivery
elective
elective
10
HLTCSD208D
Transport clients
nil
elective
elective
15
HLTCSD304D
Support the care of clients
nil
elective
elective
15
HLTCSD306D
Respond effectively to behaviours of concern
nil
elective
elective
15
HLTFA412A
Apply advanced first aid
HLTFA311A
elective
elective
25
HLTHIR404D
Work effectively with Aboriginal and/or Torres
Strait Islander people
nil
elective
elective
10
HLTMS206D
Perform general cleaning tasks in a clinical
setting
nil
elective
elective
10
HLTMS208D
Handle waste in a health care environment
nil
elective
elective
20
HLTNA302D
Plan and evaluate meals and menus to meet
recommended dietary guidelines
nil
elective
elective
25
HLTTH303D
Identify and move to maintain a sterile field
HLTIN301C
elective
Assessment of this unit of competency includes observation of workplace performance (see the Evidence Guide for this unit of competency). In their planning, schools or colleges and RTOs
should ensure that sufficient work placement time is scheduled for the development of competence and collection of evidence.
9
Human Services Curriculum Framework – Certificate III in Allied Health Assistance
Minimum requirements for Certificate III in Allied Health Assistance
(HLT32412)
The following pages outline the qualification packaging rules for the AQF VET qualification
HLT32412. This information is reproduced directly from the Health Training Package
(HLT07). It is included so that the minimum requirements for achieving the industry
qualification are clear. Students who meet these requirements will be eligible for the relevant
AQF VET Certificate, whether or not they have met the additional requirements of the HSC
course.
A Statement of Attainment will be issued for achievement of single or multiple units of
competency. At a later date, a person can undertake further skill development or training and
be assessed against additional competencies until they have achieved all the competencies
required for an AQF VET qualification. RTOs must recognise and give credit for the
competencies recorded on a Statement of Attainment.
Please note:
HLT32412
Only the shaded units of competency are available in the Human
Services Curriculum Framework. HSC course requirements are
outlined in Section 2 of the Syllabus.
Certificate III in Allied Health Assistance
This qualification covers workers who provide assistance to allied health professionals. Workers at
this level operate under direct supervision and do not conduct programs or therapeutic interventions.
This qualification is suited to Australian Apprenticeship pathways.
Occupational titles for these workers may include:
 Therapy assistant
 Physiotherapy assistant
 Occupational therapy assistant
 Podiatry assistant
 Speech pathology assistant
 Allied health assistant.
PACKAGING RULES
15 units of competency are required for award of this qualification, including:

10 core units

5 elective units
A wide range of elective units is available, including:
 Group A electives which are recommended for culturally aware and respectful practice
 other relevant electives listed below
 units of competency to address workplace requirements and packaged at the level of this
qualification or higher in Health and/or Community Services Training Packages
 where appropriate, to address workplace requirements, up to 3 units of competency packaged
at the level of this qualification or higher in other relevant Training Packages or accredited
courses where the details of these courses are available on the TGA or other public listing.
10
Human Services Curriculum Framework – Certificate III in Allied Health Assistance
Core units
BSBFLM303C
Contribute to effective workplace relationships
BSBINM301A
Organise workplace information
BSBMED301B
Interpret and apply medical terminology appropriately
HLTAH301C
Assist with an allied health program
HLTAP301B
Recognise healthy body systems in a health care context
HLTCSD201D
Maintain high standard of client service
HLTCSD305D
Assist with client movement
HLTHIR301C
Communicate and work effectively in health
HLTIN301C
Comply with infection control policies and procedures
HLTWHS200A
Participate in WHS processes
The importance of culturally aware and respectful practice
All workers undertaking work in health need foundation knowledge to inform their work with
Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers
from culturally and linguistically diverse backgrounds. This foundation must be provided and
assessed as part of a holistic approach to delivery and assessment of this qualification. Specific
guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines
for the Health Training Package.
Group A electives – recommended for culturally aware and respectful practice
Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally
diverse clients or communities, one or both of the following electives is recommended:
HLTHIR403C
Work effectively with culturally diverse clients and co-workers
HLTHIR404D
Work effectively with Aboriginal and/or Torres Strait Islander people
Other relevant electives
Electives are to be selected in line with the specified Packaging Rules. The following grouping of
electives is intended to facilitate selection. Electives may be selected from one or more groups and
employers may specify that certain electives are required to address identified workplace needs.
Client support
CHCAC318B
Work effectively with older people
CHCCS401C
Facilitate responsible behaviour
CHCDIS301C
Work effectively with people with a disability
CHCMH301B
or
CHCMH411A
Work effectively in mental health
CHCOHC303A
Use basic oral health screening tools
HLTAH302D
Assist with the application and removal of a plaster cast
HLTCOM404C
Communicate effectively with clients
HLTCSD304D
Support the care of clients
Work with people with mental health issues
11
Human Services Curriculum Framework – Certificate III in Allied Health Assistance
HLTCSD306D
Respond effectively to behaviours of concern
HLTHIR403C
Work effectively with culturally diverse clients and co-workers
HLTHIR404D
Work effectively with Aboriginal and/or Torres Strait Islander people
HLTRAH301C
Undertake visits to remote communities
First aid
HLTCPR211A
Perform CPR
HLTFA211A
Provide basic emergency life support
Medical imaging assistance
HLTMI301B
Contribute to client flow and client information management in medical
imaging
HLTMI302B
Support the medical imaging professional
Equipment/environment support
HLTIN302C
Process reusable instruments and equipment in health work
(Note prerequisite HLTIN301C)
HLTMS203D
Undertake routine stock maintenance
HLTMS204D
Handle and move equipment, goods, mail and furniture
HLTTH303D
Identify and move to maintain a sterile field
(Note prerequisite HLTIN301C)
HLTMS206D
Perform general cleaning tasks in a clinical setting
HLTMS208D
Handle waste in a health care environment
HLTGM305D
Maintain pool environments
Performance
BSBFLM312C
Contribute to team effectiveness
BSBINN301A
Promote innovation in a team environment
BSBWOR301B
Organise personal work priorities and development
Administration
BSBMED302B
Prepare and process medical accounts
BSBMED303B
Maintain patient records
BSBWOR204A
Use business technology
HLTCOM407B
Provide reception services for a practice
12
Human Services Curriculum Framework – Certificate III in Allied Health Assistance
Employability Skills summary
HLT32412 Certificate III in Allied Health Assistance
The Employability Skills Qualification Summary includes all facets listed in the Employability Skills
Framework, but has been customised to reflect specific qualification requirements:
 any facets not required for work to which that qualification may apply have been crossed out (text
appears with a line through it)
 where facets contain inappropriate words they have been crossed out
 additional or replacement words are added (in bold italics) to existing facets:
- where they are more appropriate
- in order to clarify how that facet applies for that qualification.
EMPLOYABILITY
SKILLS
FACETS ADDRESSED
Industry/enterprise requirements for this qualification include the following facets:
Communication
1. Listening to and understanding work instructions, directions and feedback
2. Speaking clearly/directly to relay information
3. Reading and interpreting workplace related documentation, such as prescribed
programs
4. Writing to address audience needs, such as case notes and reports
5. Interpreting the needs of internal/external clients from clear information and
feedback
6. Applying basic numeracy skills to workplace requirements involving measuring
and counting
7. Establishing and using networks
8. Sharing information (eg with other staff, working as part of an allied health team)
9. Negotiating responsively (eg re own work role and/or conditions, possibly with
clients)
10. Persuading effectively
11. Being appropriately assertive (eg in relation to safe or ethical work practices and
own work role)
12. Empathising (eg in relation to others)
Teamwork
1.
2.
3.
4.
5.
6.
Problem solving
1. Developing practical and creative solutions to workplace problems (ie within scope
of own role)
2. Showing independence and initiative in identifying problems (ie within scope of
own role)
3. Solving problems individually or in teams (ie within scope of own role)
4. Applying a range of strategies in problem solving
5. Using numeracy skills to solve problems (eg time management, stock rotation,
shift handover)
6. Testing assumptions and taking context into account (ie with an awareness of
assumptions made and work context)
7. Listening to and resolving concerns in relation to workplace issues
8. Resolving customer concerns relative to workplace responsibilities (ie if role has
direct customer contact)
Working as an individual and a team member
Working with diverse individuals and groups
Applying knowledge of own role as part of a team
Applying teamwork skills to a limited range of situations
Identifying and utilising the strengths of other team members
Giving feedback, coaching and mentoring
13
Human Services Curriculum Framework – Certificate III in Allied Health Assistance
EMPLOYABILITY
SKILLS
FACETS ADDRESSED
Industry/enterprise requirements for this qualification include the following facets:
Initiative and enterprise
1. Adapting to new situations (ie within scope of own role)
2. Being creative in response to workplace challenges (ie within relevant guidelines
and protocols)
3. Identifying opportunities that might not be obvious to others (ie within a team or
supervised work context)
4. Generating a range of options in response to workplace matters
5. Translating ideas into action (ie within own work role)
6. Developing innovative solutions (ie within a team or supervised work context and
within established guidelines)
7. Developing a strategic, creative, long-term vision
Planning and organising
1. Collecting, analysing and organising information (ie within scope of own role)
2. Using basic business systems for planning and organising (ie if applicable to own
role)
3. Being appropriately resourceful
4. Taking limited initiative and making decisions within workplace role (ie within
authorised limits)
5. Participating in continuous improvement and planning processes (ie within scope
of own role)
6. Working within or establishing clear work goals and deliverables
7. Determining or applying required resources (ie within scope of own role)
8. Allocating people and other resources to tasks and workplace requirements (only
for team leader or leading hand roles)
9. Managing time and priorities (ie in relation to tasks required for own role)
10. Adapting resource allocations to cope with contingencies (ie if relevant to own
role)
Self-management
1.
2.
3.
4.
Learning
1. Being open to learning new ideas and techniques
2. Learning in a range of settings including informal learning
3. Participating in ongoing learning
4. Learning in order to accommodate change
5. Learning new skills and techniques
6. Taking responsibility for own learning (ie within scope of own work role)
7. Contributing to the learning of others (eg by sharing information)
8. Applying a range of learning approaches (ie as provided)
9. Developing own learning pathways
10. Participating in developing own learning plans (eg as part of performance
management)
Technology
1.
2.
3.
4.
5.
Being self-motivated (ie in relation to requirements of own work role)
Articulating own ideas and vision (ie within a team or supervised work context)
Balancing own ideas and values and vision with workplace values and requirements
Monitoring and evaluating own performance (ie within a team or supervised work
context)
5. Taking responsibility at the appropriate level
Using technology and related workplace equipment (ie if within scope of own role)
Using basic technology skills to organise data
Adapting to new technology skill requirements (ie within scope of own role)
Applying WHS knowledge when using technology
Applying technology as a management tool
14