Knowledge & Networks John Goubeaux Ariane Gravel Darren Hardy What is knowledge? • Information relates to description, definition, or perspective (what, who, when, where) • Knowledge comprises strategy, practice, method, or approach (how) • Wisdom embodies principle, insight, moral, or archetype (why) (Bellinger, 2004) 26 April 2006 (Fleming, 1996) Hardy 2 Epistemic communities • Produces small-t local truth, not big-T universal Truth. (Miller & Fox, 2001) • Epistemology (Oxford) The theory of knowledge, esp. with regard to its methods, validity, and scope. The investigation of what distinguishes justified belief from opinion. • What do we know? How do we know it? • Shared concepts, language, symbols 26 April 2006 Hardy 3 The Information Age • Epistemic communities What are our social institutions for knowledge? (e.g., science, libraries) How does ICT change them? • Key questions Can networks improve these institutions? How do online communities support epistemic communities? 26 April 2006 Hardy 4 Roles • Information seeker Search, Browse • Information provider Authorship, Aggregation • Knowledge managers KMI KSL 26 April 2006 Hardy 5 Information retrieval •Precision N relevant P N retrieved P •Recall N relevant _ retrived R N relevant _ corpus R (Frakes & Baeza-Yates, 1992) 26 April 2006 Hardy 6 Information seeking • Lancaster (1979) Information need -> stated request -> selection of database -> search strategy -> search in database -> screening of output • Pharo & Järvelin (2006) “Irrational” searchers vs. IR-Rational researchers Disjointed incrementalism Searchers learn during a search process Searchers have subjective & dynamic information needs over time 26 April 2006 Hardy 7 Knowledge management • Categorization Controlled vocabulary, taxonomy • Search Full text or metadata • Collaboration Flow in social networks 26 April 2006 Hardy 8 Categorization • Library of Congress Subject Headings To assign information to a subject Get a degree, become a librarian To find information on a subject Talk to a librarian Go to the Card Catalog Wander the stacks 26 April 2006 Hardy 9 LCSH Example Psychology, Pathological -- Substance abuse -- Alcoholism Substance abuse (May Subd Geog) [HV4997-HV5840 (Social pathology)] [RC563-RC568 (Psychiatry)] UF Abuse of substances Addiction, Substance Addictive behavior Chemical dependence Chemical dependency Substance addiction BT Crimes without victims Psychology, Pathological SA subdivision Substance use under classes of persons and ethnic groups NT Aerosol sniffing Alcoholism Betel chewing Caffeine habit Church and substance abuse Drug abuse Dual diagnosis Solvent abuse Tobacco habit 26 April 2006 BT (Broader Topic) NT (Narrower Topic) RT (Related Topic) SA (See Also) UF (Used for) RF (Refer from) Hardy 10 The Semantic Web (Berners-Lee et al., 2001) • Today: hypertext links related content • Tomorrow: links content by meaning • The hype: “The Semantic Web can assist the evolution of human knowledge as a whole” Structured content (XML) Meaning (RDF) Ontology (OWL) - automated reasoning A graph; nodes = concepts, links = semantics Or, a taxonomy plus set of inference rules 26 April 2006 Hardy 11 Seriously, onto-whatnow? • FOAF • SIOC (Harth et al., 2004) • SWOOP (Hendler et al., 2005) 26 April 2006 Hardy 12 Social tagging • 100% pure simplicity • Author Whatever “tags” she thinks appropriate No controlled vocabulary, no suggestions • Social network dynamics does the rest 26 April 2006 Hardy 13 Social tagging examples • Information seeking By popularity (Tag clouds) By example (Read an article, see tag) By surfing (Edited what’s new page) • Meets “good enough” standards? • Application: Social bookmarking Technorati 36.6 million sites, 2.3 billion links del.icio.us 26 April 2006 Hardy 14 Tag cloud Adland 26 April 2006 Hardy 15 26 April 2006 Hardy 16