Summary of Wellness Recommendations University of Kentucky Health Care Task Force November 2001 Recommendation: Integrate Prevention and Wellness with Health Plan Operations. Components: Integrated assessment tool – Provides the health plan with self-reported information on the risk profile of the population. Requires secure portal web access for faculty and staff, kiosk technology for parts of campus and a presence within the physician office setting. Should be on a standard database platform so we can integrate the prospective risk information with the retrospective claims information. This will allow us to identify the high risk/conditions and focus our preventive efforts on the most advantageous areas. Marketing/Detailing – In conjunction with the College of Pharmacy, we should develop a ‘sales strategy’ for the KY Clinic. This strategy will include physician education on formulary and pharmaceutical issues, behavioral interventions, patient risk profiles and feedback on ‘best practice’ patterns. Additionally, a broad marketing effort to the plan members should be undertaken to encourage them to utilize the assessment tool and to increase awareness for preventive/wellness initiatives. Enhanced focus on preventive services – TPA’s should be contractually required to report on standard HEDIS data such as retinal eye exams for diabetics, ED visits, etc. Furthermore, the University should fully explore the opportunity to provide cardiac rehabilitation to the citizens of the Commonwealth. Not only will this provide the University with greater information on TPA performance, but it will demonstrate to the Commonwealth that improving health of it’s citizens serves a greater need. Demand Management – Publicize and market the use of triage phone numbers and explore the opportunity for a broad based educational effort on inappropriate utilization by plan members. This should assist in decreasing inappropriate utilization of the system. Health Improvement Programs – Include the Be H.I.P. program within health plan operations. Allow participation in such programming on organizational time, similar to an EEP offering, and encourage the physician community to utilize the behavioral interventions through our marketing/detailing strategy. Effective behavioral interventions can decrease utilization and contribute significantly to better claims experience. Costs: Component Integrated Assessment Tool Marketing/Detailing Enhanced focus on prevention Demand Management Health Improvement Program Total Est. Cost $50,000 $130,000 $0 $0 $20,000 $200,000