CIP Code: 089999 Course Title: Espresso/Smoothie Store Operations
Course Description: Espresso/Smoothie Store Operations is an exploratory course that focuses on the general process and techniques of direct wholesale and retail buying and selling operations and introduces individuals to related careers.
Includes instruction in the principles of entrepreneurial economics, basic sales skills, the distribution channels for goods and services, and supervised practical application experiences.
Purpose of Course: To provide basic financial management skills, knowledge, and attitude as a foundation and beginning course in a sequence of courses designed to train students for careers in business.
Graduation Requirement: Elective course; fulfills .5 occupational education/CTE credit per semester
Prerequisite: None
Course Level: 9 th to 12 th grade
Class Fees: None
Course Length: 180 hours (1 year)
SYLLABUS
Espresso/Smoothie Store Operations is a 180-hour exploratory course designed to use real world simulations in introducing students to basic knowledge of the retailing system in the coffee industry and how it impacts commerce in their own country and abroad. It is a foundational course for students in the Business and Marketing Pathway and prepares students for any of the five career clusters (identified by the U.S. Department of Education States Career
Clusters ) in the Business and Marketing Pathway. Specific learning standards will be outlined in the framework. All of these tools will continue to be used throughout the high school exploratory and preparatory sequence.
COURSE OVERVIEW/STANDARDS
The outline below gives an overview of the components of the Espresso/Smoothie Store Operations course. This framework includes the performance task/assessment, standards and competencies, and connection to Washington State
Education Reform Initiatives including EALRs and Goals 1-4. The standards for this framework are taken from the
National Business Education Standards released in October 2001 ( www.nbea.org
).
COURSE OUTLINE
Integrated Standards Rules, Expectations, Introductions, Ergonomics
Career Development, Ethical Responsibilities, Leadership, Safety and Security,
Teamwork, Diversity, Computation
1 week
1 week
1 week
1 week
2 weeks
3 weeks
2 weeks
1 week
Health & Safety Understanding daily and periodic cleaning, sanitation, and maintenance required; take Thurston County health card test
The History of Coffee Familiarization with a basic understanding of the history of coffee
Growing Regions/Cultural Diversity
Explore the industry’s growing regions and demonstrate an appreciation for diversity of culture and ethnicity
Gain an understanding of the roasting and blending process Art and Science of Roasting and
Blending Coffee
Espresso Equipment
Extracting Perfect Espresso
The Art of Steaming and Foaming
Milk
Brewed Coffee Preparation
Basic Barista Training
Familiarization of espresso equipment and maintenance
Gain a detailed understanding of the fundamentals of proper extraction
Gain a detailed understanding of the fundamentals of proper steaming and foaming
Familiarization with the fundamentals of proper brewed coffee preparation
Gain an understanding of the health issues of coffee and caffeine
Explore international issues of fair trade and organic coffee
The Future of the Industry
Advanced Barista Training
Caffe Latte Art
Understand the impact of brand and marketing on your business
Explore the differences between opening a business from scratch vs. opening a franchise; explore entrepreneurs in the industry and what makes them a leader
Gain an understanding of the coffee industry’s future
Gain a detailed understanding of how specialty beverages are prepared
Familiarization with techniques to create Caffe Latte Art for barista competitions
Modified on 9/3/2013

10 weeks
14 weeks
Career Development:
Self-Awareness
Career Development:
Career Research
Career Development:
Workplace Relationships
Career Development:
Career Strategy
Career Development:
School-to-Career Transition
Career Development:
Lifelong Learning
Communication:
Foundations of Communication
Communication:
Social Communication
Communication:
Technological Communication
Communication:
Employment Communication
Communication:
Organizational Communication
Store Operations
Virtual Business: Retailing
[computer simulation]
Assess personal skills, abilities, and aptitudes and personal strengths and weaknesses as they relate to career exploration and development
Utilize career resources to develop a career information database that includes
International career opportunities in retail sales and the coffee industry
Relate the importance of workplace expectations to career development
Apply knowledge gained from individual assessment to a comprehensive set of goals and an individual career plan
Develop strategies to make an effective transition from school to career
Relate the importance of lifelong learning to career success
Communication in a clear, courteous, concise, and correct manner on personal and professional levels
Apply basic social communication skills in personal and professional situations
Use technology to enhance the effectiveness of communication
Integrate all forms of communication in the successful pursuit of employment
Incorporate appropriate leadership and supervision techniques, customer service strategies, and personal ethics standards to communicate effectively with various business constituencies
Application of methods and theories learned through on-the-job training in the store
Pricing, Purchasing, Staffing, Promotion, Financing, Market Research, Targeted
Marketing, Merchandising, Security, Location Selection, Advanced Promotion,
Advanced Merchandising, Risks and Surprises, Supply and Demand, Financial
Statements, Analyzing the Competition, Business Plan Analysis, Turnaround
Modified on 9/3/2013

GRADING SCALE
GRADE POINTS PERCENT
A
A-
B+
B
B-
C+
C
C-
D+
D
F (Attempted)
F (Not done)
4.0
3.7
3.3
3.0
2.7
2.3
2.3
1.7
1.3
1.0
0
0
92.5 - 100.00
90.0 - 92.49
86.5 - 89.99
82.5 - 86.49
80.0 - 82.49
76.5 - 79.99
72.5 - 76.49
70.0 - 72.49
66.5 - 69.99
60.0 - 66.49
0.0 - 59.99
0.0
Based on a Total Points system
Leadership; Shift/Store Assignments ; In-class Projects and Assignments; Computer Simulation; Quizzes; Tests
CLASSROOM RULES
 No eating or drinking in the classroom
 Be in class before the bell rings ready to work; CHS attendance policies will be followed
 Cheating/Plagiarism —All students involved - failure on assignment, referral to administration
 If you are absent, it is your responsibility to find out what you missed (check class calendar on Skyward)
 You are allowed the number of days absent (ex.) plus one (+1) to turn in the missed work —work not turned in by the deadline may receive a 0
 You are responsible for having read and knowing the information in the student handbook. In particular, note:
Tardy Policy (pg. 12)
Misconduct (pg. 13)
Personal Electronic Devices are prohibited during class time (pg. 15)
Computer Misuse (pg. 15)
Cheating/Plagiarism (pg. 15)
Profane Language & Bullying/Harassment (pg. 15)
RESOURCES
 Virtual Business: Retailing 3.0 (computer simulation)
CONTACT INFORMATION
 E-mail: amcfadden@osd.wednet.edu
 Phone: 360-596-8254 (message)
Modified on 9/3/2013