Teen Living
1.03 Practice Interpersonal Skills
Communication
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Communication is__________________
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The person sending the messages (the
speaker) needs to _______________
____________________(the receivers)
Communication, cont’d…
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Good listening skills:
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Active Listening Skills
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Give the speaker feedback, by showing
you are understanding of their feelings
Active Listening, cont’d…
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i.e. watching your teacher and taking key
notes as they lecture the class
Conflict
Conflict is________________________
 __________________
 Personality differences can
cause conflict
 ______________________
 ______________________
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Conflict Resolution
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 ________________________________
(tell the other person how their actions
make you feel) ___________________
 (Instead of making
'Accusing You'
statements that sound
blameful and attacking)
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Conflict Resolution, cont’d…
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Choose a quiet time when people have
calmed down and relaxed to resolve
conflict
Mediation – _______
_________________
_________________
_________________
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Planning Process
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1.________________– creating a list of
items/problems that need to be resolved
2.__________– what do you want to
accomplish?
3.____________– the steps that it will
take to reach your goal
4. ________– set your plan into action
5. _____________– evaluating whether or
not your goal was reached