Essentials of Human
Communication, 6/e
Chapter One:
The Essentials of Human
Communication
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Skills
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Self-presentation skills
Relationship skills
Interviewing skills
Group interaction and leadership skills
Presentation skills
Media literacy skills
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Intrapersonal
communication
Talking with one’s self to
better learn and judge
self
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Interpersonal Communication
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Interactions with a
person with whom
you have a
relationship
Learn and reveal
about others and self
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Interviewing
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Communication that
proceeds by
question and
answer
A method of selflearning, gaining
counsel, and
achieving goals
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Small Group Communication
In small groups, you
work with others to
solve problems,
develop new ideas,
and share knowledge
and experiences.
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Public Communication
In public settings,
people inform and
persuade one another
to act, buy, or think.
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Computer-Mediated
Communication
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Messages sent by
electronic or mass
means to a receiver
Examples:
videoconferencing, email, and instant
messaging
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Linear Model of
Communication
Speaker
Listener
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Interactional View of
Communication
Speaker
Listener
Listener
Speaker
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Transactional View of
Communication
Speaker/
Listener
Speaker/
Listener
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Essentials Model
Context
Messages/Channels
Feedback
Source/
Receiver
Noise
Source/
Receiver
Feedforward
Messages/Channels
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Communication Contexts
Physical
 Cultural
 Social-psychological
 Temporal (time)
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Sources-Receivers
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Encoding-Decoding
simultaneously
Ideas and messages are coded
according to a shared meaning
the source and receiver
possess.
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Messages
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Feedforward Messages
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Feedback Messages
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Metamessages
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Message Overload
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Channel
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Face-to-Face Communication
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Computer-Mediated Communication
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Noise
Physical
 Physiological
 Psychological
 Semantic
 Signal-to-Noise Ratio
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Effects
The consequences of communicating
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Cognitive
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Affective
Psychomotor
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Communication Competence
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Culture
Critical Thinking
Ethics
Power
Listening
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Principles of Communication
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Adjustment
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Accommodation
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Ambiguous
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Involves content and
relationships
Has a power dimension
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Punctuated
sequences
Purposeful
Inevitable,
irreversible, and
unrepeatable
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Human Communication
Cultural Importance
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Demographic
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Sensitivity
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Economic
Interdependence
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Technology
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Ethnocentrism
Universal
Relative
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