Student Counseling Center
Department Name:
Location:
Student Service Annex
Phone Number:
Web Site:
502-852-5685 www.louisville.edu/counseling
Director’s Name:
Number of Staff:
Your numbers should reflect those staff who worked a majority of the 2012-13 academic year
Kathy Pendleton,PhD
Staff Type No.
Full-time Professional/Classified Staff:
10
Part-time Professional/Classified Staff:
Student Staff on Payroll:
Graduate Assistants:
2
Student Interns:
Practicum Students:
11
Volunteers:
TOTAL:
23
GENDER
FEMALE
A/PI AI/AN BLACK
3
HISPANIC
1
WHITE
17
Staff Diversity:
Your numbers should reflect those staff who worked a majority of the 2012-13 academic year
MALE 1 2
OTHER TOTAL:
20
3
TOTAL: 3 2 18 23
Staff with Disabilities:
Your numbers should reflect those staff who worked a majority of the 2012-13 academic year
GENDER
FEMALE
MALE
No. of Staff
0
0
TOTAL: 0
Please include the most recent version of your department ’s mission statement. A. Mission:
The Counseling Center supports the academic mission of the University of Louisville by providing quality mental health services and programs to assist students in achieving their personal and educational goals. We also contribute to the broader mission of the University by providing training to new mental health professionals.
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B. Department Overview:
Please include a three to six sentence narrative that captures the essence of your department’s services, programs and activities.
The Counseling Center provides short-term mental health counseling (individual and group) for all currently enrolled students. We also serve as a practicum site the Counseling Psychology program at
U of L, the Clinical Psychology program at Spalding University, and an internship site for Kent School of
Social Work. We also provide testing services for learning disabilities and attention deficit hyperactivity disorder. In addition, the Counseling Center provides consultation and outreach to the campus community.
C. Strategic Goals (12-13) &
Major Accomplishments:
Please list your department ’s strategic goals from this past year and address the progress towards achieving each goal and/or major accomplishments and activities with respect to each goal.
GOALS MAJOR ACCOMPLISHMENTS & ACTIVITIES
GOAL #1: Implement the web-based component of Titanium to streamline the intake process
 Ongoing. Funding needed for computers in the waiting area.
GOAL #2: Complete the conversion of all current records from paper to electronic files
GOAL #3:
GOAL #4:
Update the CC website
Implement student satisfaction survey
 Ongoing, the process is taking longer than anticipated.
 Ongoing. Some updates have been completed
 Rate of return was low, but overall responses were positive.
GOAL #5:
Create office space for graduate assistants.
Please add more space for goals as your department’s activities warrant.
D. Points of Pride (2012-13):
Please list three to five
‘points of pride’ for your department from the past year. This can include initiatives, programs or recognitions.
Short Title
Updated DVR Equipment
Direct Clinical Services
Practicum site for U of L and
Spalding University
EFT Regional Workshop
LD/ADHD Testing Services
 Completed, however, the location of one of the offices is not ideal.
Description
The new equipment allows practicum supervisors to provide live supervision without being the room and can be viewed on the computer from the supervisor’s office. Students can also review their session via the computer.
Scheduled 7435 appointments, 976 new intakes, 139 emergency/crisis appointments and 100 hours of Outreach programs/events.
Provided 710 hours of supervision for practicum students and graduate assistants
One day workshop by Dr. Rhonda Goldman which focused on helping therapist work with the problematic emotional processes that drive problems that bring clients into therapy. There were 30 participants that attended from as far away as Nashville.
The CC provided 24 ADHD and 4 LD assessments. The funds generated from the assessments were used to purchase assessment protocols, upgrade the DVR equipment and fund professional development activities.
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E. Collaborative Efforts:
Please add more space for additional points of pride as warranted. .
Please describe any initiatives, programs or activities that your department has collaborated with one or more other University and/or community partners.
Short Title
Yoga Anxiety Group
Health Literacy Focus Group
Therapy Change Study
Description
Collaboration with Health Promotions. Yoga was used as a method to reduce stress and anxiety
Collaboration with Health Promotions to help identify gaps in the existing efforts to promote a healthy lifestyle.
Collaboration with Dr. Jesse Owen, ECPY. A two year study which involved 200 students receiving counseling. The study aimed to understand the clients’ reaction to psychotherapy. See Appendix for summary of the outcomes.
Please add more space for collaborative efforts as your department’s activities warrant.
F. Continuous Improvement:
Please list areas which have been cited (either through formal or informal assessment and evaluation) as requiring additional attention.
1. Cite a SINGLE area, program, service or function that was identified through a formal assessment (i.e.: focus group, survey, tracking, etc.) as needing improvement or warranting additional attention.
Intake wait time has improved, but still problematic. During peak times, the average wait time is 14 days.
2. Which assessment mechanism(s) (i.e.: focus group, survey, tracking, etc.) assisted your department in identifying the need for improvement?
Assessment includes feedback from counseling center staff, students and the greater campus community. The wait times are easily identified with Titanium.
3. Specifically, what did the assessment’s findings reflect that resulted in enhancements to this area, program, service or function?
We have moved to short-term counseling 8-10 sessions during the semester and emergency appointments on a daily basis. While these changes have helped, it has not resolved the issue.
4. What has your department done/plan to do to address this area, program, service or function? Please be as specific as possible.
Review the entire intake process and how intakes are scheduled.
Explore the development of the triage or walk-in system of intake.
Explore how to reduce intake wait-time and still provide services to ongoing clients.
G. Diversity & Inclusion:
Short Title
LGBT Therapy Group
Please describe any initiatives, programs or activities that your department undertook that supported diversity and inclusion
Description
A group for gay, lesbian ,bisexual, transgendered, queer, questioning or other individuals on the sexual orientation and gender identity spectra.
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Women’s Therapy Group
An opportunity to share with other women regarding issues related to life transition, intimate relationships, depression,, anxiety, self-esteem, family and other interpersonal issues.
Please add more space as needed.
H. Professional Development:
Please describe professional development activities your staff participated during
2012/13 (i.e.: committee work, recognition, leadership roles, conference attendance and/or presenting at a conference).
Kathy Pendleton
Dear Colleague Webinar
Working with Student of Concern
Recruiting Faculty & Staff of Color
Black Board Training
Live Text Training
EAP Supervision
Part-Time Faculty Orientation
AUCCCD Annual Conference
Impact of Fear on Memory
Sexual Harassment Training
Title IX Investigator Training
Clery Act
Committees:
Sexual Misconduct Policy Committee
Title IX
Postsecondary Suicide Prevention Committee
Diversity Chair Committee
Gehring Committee
Veterans Advisory Committee
Cultural Center Director’s Search Committee
Assistant Dean of Student’s Search Committee
Classes Taught
ECPY 663-Multicultural Issues
Dissertation Committee
Kia Pruitt
Vince Brown
Etiology, Assessment and Treatment of PTSD
DSM5 and Psychopathic Personality
Ethics
Head Trauma
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Domestic Violence
Committee
Student Care Team
Coordinates weekly clinical staff meetings
Provided Supervision—for CSW
Gabrielle Billings
Eating Disorders
Gehring Institute
Etiology, Assessment and Treatment of PTSD
DSM5 and Psychopathic Personality
Ethics
HIV/AIDS
Head Trauma
Domestic Violence
Emotion Focused Therapy Regional Training
PTSD
New Employee Orientation
Domestic Violence
Committee
Gehring Committee
Abigail Nordquist
Gehring Institute
PSC Workshop
DSM5 and Psychopathic Personality
KAMFT Training
Emotion Focused Therapy Regional Training
Supervision
Committee
Gehring Committee
Joanna Morse
Emotion Focused Therapy Regional Training
Personality Disorder
Trauma, PTSD, and Grief
DBT Training
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Supervision- 5 practicum students
Michelle Pinckney
Ethics
Restoring & Revitalizing Marital Sexuality
Operation Immersion
ACA Annual Conference
Juan Pablo Kalawski
KPA Conference
Emotion Focused Therapy Regional Training
EFT Consults
Alba Emoting
Committee
Alohol.edu
EFT Training
Supervision -4 practicum students
Presentation
Developing Emotional Intelligence Through Breathing (Alba Emoting)--Mexico
Terri White
Operation Immersion
Trauma Competency
Mental Health Law and Ethics
CERT Training
IAEDP Symposium
Trauma, PTSD and Grief
Committees
Veterans Advisory Committee
Alcohol Performance Team
Take Bake the Night
Vagina Monologues
Supervision- 5 practicum students
Tanisha Allen
Classified Staff Retreat
Summer Symposium
Multi-tasking and Handling Deadlines
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Committee
PDC
Classified Staff Retreat
Karen Zody
Classified Staff Retreat
Summer Symposium
Multi-tasking and Handling Deadlines
Committee
PDC
Classified Staff Retreat
J. Strategic Goals (2013-14):
Please list your department
’s strategic goals for the coming year and address efforts to be made towards achieving each goal. NOTE: Goals should be specific, measurable,
attainable, realistic and timely.
GOAL #1:
Continue implementation of web-based intake with Titanium
GOAL #2:
Revise intake form and intake process to improve wait times.
GOAL #3:
Increase satisfaction survey participation to 30% of the clinical caseload
GOAL #4:
Broaden variety of topics offered for outreach presentations
GOAL #5:
Increase clinical staff
K. Learning Outcomes:
Please add more space for goals as your department’s activities warrant.
1. Division of Student Affairs
Learning Outcomes
List your department
’s 2012-13 programs, activities or initiatives that were designed to support the Divisional Learning Outcomes listed below.
1.
2.
Students will learn to be responsible global citizens. This will be demonstrated through service to campus, community, and others.
Students will learn about campus services and activities supporting their retention and graduation. This will be demonstrated through student's knowledge of campus services, personal development
3.
4. opportunities, and increased utilization of campus services and activities.
Students will learn Cardinal traditions and develop a sense of purpose.
This will be demonstrated by familiarity of campus traditions and increased participation in campus signature events and ceremonies.
Students will learn critical thinking skills. This will be demonstrated through RSO training, SGA retreats, leadership skills training, and
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Engage Lead Serve Board etc.
2. Identify programs, services and activities planned to address these outcomes:
1…
2…
3… NA
3. How did you plan to measure attainment towards the outcomes listed above?
L. Community Service and
Civic Engagement Activities:
1…
2…NA
3 …
List community service or civic engagement initiatives, programs or activities your department undertook during 2012-13
Short Title Description
Family Scholar House Collected household items
Delta Sigma Theta Presentation to 50 junior high girls on health relationships.
M. Assessment Planning:
List assessment activities planned for 2013-14.
1… Increase participation in Student Satisfaction Survey
2… Increase participation in Supervision Outcomes Survey
3 …
N. Issues and Challenges:
List issues or challenges you anticipate your department addressing in 2013-14.
O. Department Scholarships
Please list any student scholarships provided by your department during 2012/2013
1…Continually challenged by the increase in request for services. There is a direct correlation between intake wait times and being under staffed.
2…
3…
1… Provided grant aid match for scholarships for TRIO
2…
3…
Please Attached These Additional Materials to Your Report
P. Performance Metrics
Please attach your updated Performance Metrics for 2011-12. Additions welcome.
Q. Organizational Chart Please provide an up to date organizational chart for your department (electronically in whatever form you prefer).
S. Staff List Please provide an electronic list of student staff who were employed by your department this year that includes their UofL ID number. This can be generated by PeopleSoft.
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Staff
Billings,
Gabrielle
Brown,
Vince
Crawford,
Danielle
Kalwaski,
Juan Pablo
Morse,
Joanna
Nordquist,
Abby
Pinckney,
Michelle
White,
Terri
TOTAL
Appointments
Scheduled
6172
1263
New Intake Counseling
Sessions
724 4002
252 810
Emergency
Appts
139
0
Appointments
Scheduled
728
New Intake Counseling
Sessions
123 492
Emergency
Appts
17
755 143 535 25
56
598
1003
1014
1022
996
6172
0
114
80
85
84
95
724
58
356
613
621
672
655
4002
22
25
139
0
19
25
6
Group or
Couple
60
81
Group or
Couple
0
2
0
0
47 groups
7 couples
4
0
60
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Student
Appointments
Scheduled
13
New Intake
0
Counseling
Sessions
13
Emergency
Appointments
Budge,
Stephanie
Bethany,
Christian
Hopkins,
Katy
Hughes,
Hilary
Keller,
Bethany
Latino,
Elisabeth
Meyer,
Sarah
Mizell,
Danielle
Schirmer,
Mark
Veerkamp,
Lauren
Valazquez,
Stephania
Totals
286
101
292
189
271
32
10
25
12
32
1263
51
15
56
25
25
32
10
25
12
1
252
167
68
192
125
160
29
7
21
7
21
810
Vince Brown
Juan Pablo Kalawski
Joanna Morse
Terri White
Total
40
189.50
223.75
257.00
710.25 hours
Average # of appointments per client
Average age of client served
No Show Rate
6.27
24.47
14.5%
0
0
0
0
0
0
0
0
0
13
Group or
Couple
0
0
0
12
58
11
0
0
0
0
0
81
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