CLASSROOM TECHNOLOGY INDIANA UNIVERSITY NORTHWEST (JANUARY 2008) Background: Classroom technology (CT) has become an important tool for effective instruction. IU Northwest recognized the importance of technology in the classroom and outfitted most, but not all of its classrooms about 5-6 years ago. The basic structure of the technology, both hardware and policy, has not changed dramatically over the years. New equipment such as computers and projectors were replaced as needed, but an overall plan that addresses the needs of instructors has not emerged. It has become evident that a large majority of instructors who use the technology in their classrooms have become frustrated with it. For various reasons the technology has fallen short of meeting its instructional goals. In the fall of 2007, IU Northwest instructors were surveyed on their CT instructional needs and concerns. A total of 130 out of about 180 instructors responded to the survey. The results of the survey were analyzed and a series of conclusions were extracted (see below). Vice Chancellor Marilyn Vasquez announced that a budget exists to make the technology upgrades suggested by the survey. She entrusted the task of developing a plan, both hardware and policy, for classroom technology at IU Northwest to the CT&DE faculty org committee (chaired by Prof. Don Coffin). It is this task that the present document addresses. All aspects of the CT plan will be conducted in consultation with Elizabeth Van Gordon (CIO: IU Northwest). Survey Results: From the outset of this project it was agreed that faculty input would play a major role in planning and implementing a much needed upgrade to the CT on campus. With that in mind, a survey was written, faculty input was obtained, and the results analyzed. The survey clearly identified key points that a classroom must meet with regard to technology. In rough order of importance (major/secondary) these points are: Major Points CT should focus on instructional use Reliability of CT should be a priority The projector and screen should be optimally configured Connectivity to external devices should be simple All general purpose classrooms should have the technology Secondary Points All current CT equipment is important: Mac, PC, Elmo, DVD/VHS player, CD, Audio Room conditions (seats, furniture, cables etc.) need to be improved Uniformity of CT among all classrooms Technical support should be streamlined Implementation: Developing a detailed CT plan will require at least 5 major steps: (1) a survey to determine faculty needs, (2) determination of the technical possibilities, (3) costs and implementation details, (4) upgrading the classrooms and (5) a long range policy to maintain and routinely life-cycle CT. Step (1) has taken place. Steps 2 to 5 are briefly discussed below. Step(2): Technical Possibilities Before any plan is developed it is essential to understand the possibilities – in technology, cost and installation. It is essential for the CT&DE committee to have first-hand knowledge of a variety of CT configurations, which can be acquired by site visits to selected institutions and/or a presentation to the CT&DE committee by personnel knowledgeable in the field. CIO Van Gordon has suggested that Beverly Teach (UITS Classroom Technology Services Manager for IUB and IUPUI) would be able to help through her expertise and a presentation. Participants in site visits would report the results of their visit to the CT&DE committee. At this stage the CT&DE committee will decide, in consultation with CIO Van Gordon, the guidelines for the technology. Step(3): Costs and Technical Implementation CIO Van Gordon and the IT staff will determine how to best meet the guidelines established by the CT&DE committee in step (2). Overall costs will also be determined at this stage. Once these details are known, a report will be given by a member of the IT staff, to the CT&DE committee at their next meeting. Step(4): Upgrading the Classrooms Reconstruction of the classrooms can now begin. It is expected that a full renovation of all classrooms will take 1- 2 years, with the initial phase beginning in the summer of 2008. The timeline will identify the order in which classrooms are updated. The chronology should be determined in concert with CT&DE committee and the Registrar with the intent to address the most utilized classrooms first. As renovation progresses, reports can be given to the CT&DE committee. Step (5): Long Range Policy Considerations Without a strong procedure that focuses on maintaining and routinely updating effective classroom technology, in time this technology will age and become unreliable. As a consequence, it will cease to meet the instructional needs of the faculty and students. Developing this policy and a procedure for its implementation, as well as carrying it out, is the purview of the CIO. However, it is hoped that the CT&DE committee can make suggestions on key points that this policy addresses. Below are some ideas of what this policy/procedure should address: A method to regularly evaluate the state of CT at IU Northwest A method to regularly evaluate optimal use of CT at IU Northwest A streamlined method to address any concerns/problems faculty encounter while using the technology Careful tracking of all aspects of CT usage and problems A plan for maintaining CT and well documented processes for routine maintenance Designated funds for routine life-cycle replacement of CT In cooperation with CETL, develop training for faculty on the proper and effective use of CT Infrastructure: In addition to installing and upgrading classroom technology, basic infrastructure to support the technology must also be included in implementation plans. Physical Plant and other campus partners should be engaged to address the installation of essential elements such as dedicated power for projectors and lecterns, conduit/Panduit for cabling, pipe/mount to support ceiling mounted projectors, and the purchase and installation of projection screens should be included in implementation plans. Painting, furniture replacement, and appropriate aesthetic improvements for classrooms should also be considered and plans for this should be crafted as supplements to the classroom technology plan.