STATISTICAL ANALYSIS • MAIN FUNTIONS:

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STATISTICAL ANALYSIS

• MAIN FUNTIONS:

1. If you did a CENSUS, statistics

– provide a summary

2. If you ONLY want to DESCRIBE your sample, statistics

– evaluate your sample

– provide a summary

3. If you want to draw know about the population

– statistics allow you to draw these inferences!

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What do you want to know?

1. Univariate numbers

Mean, median, mode, standard deviation, variance

• e.g., average home price, number of customers

2. Bivariate relationships

In what way do customers differ from non-customers?

• age, sex, income, where they live

3. Multivariate relationships

What is the largest predictor of purchasing?

age, sex, income

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Statistical fundamentals

• Covariation

– how strong is the relationship between variables?

• Null hypothesis (Ho)

– no difference

• Alternative hypothesis (Ha)

– there is a relationship between the variables

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Statistical fundamentals

• Directionality

– do you have a predicted direction?

• (e.g., customers are more satisfied).

• Degrees of freedom

– how many observations do you have?

• Significance level

– likelihood of relationship occurring by chance

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Statistical analysis

• EXAMINING COVARIATION:

• Who is more likely to buy -- men or women?

• Who buys the most?

• Is income related to likelihood of purchasing?

• Are people who purchase different from those who don’t?

• Is there some underlying pattern among these?

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Independent and Dependent Variables

• INDEPENDENT VARIABLE (IV)

– Cause

• DEPENDENT VARIABLE (DV)

– Outcome

IV DV

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Example 1:

Male

Female

Bought [Did not]

70% [30%]

40% [60%]

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Example 2:

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Male

Female

Purchase Price

$60K

$50K

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Statistics

Choosing among statistics:

– 1. number of independent variables

– 2. level of measurement (nominal to ratio)

– 3. number of dependent variables

– 4. level of measurement (nominal to ratio)

– 5. other considerations (normality)

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The End

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