John Smith 1 ESU Lane | East Stroudsburg, PA 18301 123-555-1234 | jsmith@email.com PROFILE Enthusiastic and highly motivated professional seeking to build a stronger foundation of my accounting and business background. Responsible, honest, and offer a keen attention to detail. Excellent money handling, interpersonal, and customer service skills. An effective and efficient team player, noted for volunteering and working above and beyond the call of duty. Innate ability to interpret and follow oral and documented procedures. EDUCATION East Stroudsburg University of Pennsylvania May 2010 Bachelor of Science; Business Management Concentration; Accounting Minor; Economics GPA: 3.72 SKILLS SUMMARY Credit Management Assisted staff accountants in establishing credit departments for three rapidly expanding distribution companies. Duties included creation and drafting of credit policies and procedures for ongoing operations and auditing of all current customer credit accounts. Supported credit investigation procedures and participated in communicating credit limit policies to customers. Aided in-house Accounts Receivable staff with collections efforts Instrumental in developing a team to resolve an account fraught with problems; restructured client's credit contract so as to save the firm over $10K in lost revenue, thereby retaining the client's business Policies/Procedures Contributed to the company's new credit terms manual, including policies and procedures relating to Privacy and Information Security Participated in the training and use of innovative new techniques in customer retention for financial professionals. Resulted in better follow-up and problem resolution with current client base Aided firm's in-house legal department in the preparation and filing of numerous bankruptcy claim documents with the U.S. Bankruptcy Court. Project Leadership Initiated the creation of mock internal audit control project running in tandem with the actual client project currently in-house. Led group of accounting interns through the process of evaluating the internal control structure for a publicly traded company with 2,000 employees and annual sales revenue of $116 million Research Project Audit Team Leader (5 Audit staff); research project involved resolution of a major fraud incident involving senior management of a fictional corporation Technology Skills Proficient in MS Word, Excel, PowerPoint, Outlook, MS Office Small Business Accounting, QuickBooks, Peachtree Premium Accounting Demonstrated expertise with complex spreadsheets and charting applications Skilled at computer networking and system troubleshooting. (FUNCTIONAL RESUME FORMAT EXAMPLE) EXPEREINCE Smith & Jones Certified Public Accountants | East Stroudsburg, PA Junior Staff Accountant/Intern 2010-present Joe's Family Restaurant | East Stroudsburg, PA Office Assistant Summer 2009 COMMUNITY INVOLVMENT Habitat for Humanity Psi Upsilon Fraternity 2006-2010