Question Which is not part of cost of poor quality ?
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Question Which is not part of cost of poor quality ? Correct Answer Appraisal cost Question Malcolm Baldrige national quality award is for ( MBNQA ) :Correct Answer Total quality management Question In business, vision involve :Correct Answer Mission statement Question CMM assumes that :Correct Answer Problems are of managerial nature Question Strategic quality management means :Correct Answer Strategic Improvement Question Who is responsible for quality objective? Correct Answer Top management Question TQM & ISO both focuses on :Correct Answer Customer Question ISO - 9000- 1994 is :Correct Answer Model for quality Assurance Question If TQM done properly :Correct Answer It brings significant organisational changes Question Correct Answer Strategic quality management means :Strategic Improvement Question Correct Answer The management review is carried :To ensure effectiveness Of QMS Question Correct Answer While setting Quality objective, What is to be consider :Customer need Question ISO - 14001 is :Correct Answer Powerful management tool to be used by an organisation to control the environmental hazards. Question Correct Answer What is CMM ? Capability maturity model Question Correct Answer According to Deming, Quality problems are :Due to management Question Correct Answer ISO 14001 is the management representative, responsible for :Planning and implementing policy Question Correct Answer Malcolm Baldrige national quality award is for ( MBNQA ) :Total quality management Question Correct Answer Integrity means :True to our words Question Correct Answer Documents in company are controlled by :Management Representative. Question Correct Answer In Quality circle, which problems are solved? Work related Question Correct Answer What is quality policy? Overall intention & direction of organization towards quality Question Correct Answer Evolution of quality concept. Current era is Continual Improvement Question Correct Answer TQM is a:Philosophy Question Correct Answer In statistical quality control, primary concern is :Control Question Correct Answer The management review is carried :To ensure effectiveness Of QMS Question In ISO the focus is on :Correct Answer Enhancing customer satisfaction Question The management review to be conducted :Correct Answer As & when required Question The evaluation & selection of vendor :Correct Answer Must have procedure for it Question Environment policy must contain :Correct Answer Mission & core values with respect to the enviroment Question According to traditional thinking, quality improvement leads to :Correct Answer Lower productivity Question TQM approach is:Correct Answer Centered on quality Question According to Deming quality improvement is analogous :Correct Answer To reduction of Variation Question In Quality circle, which problems are solved? Correct Answer Work related Question Malcolm Baldrige national quality award is for ( MBNQA ) :Correct Answer Total quality management Question By adopting TQM philosophy, it benefits to :Correct Answer Organisation & employee Question Mission conveys the massage about what & who is :Correct Answer Company Question TQM culture is :Correct Answer Continuous improvement Question Dr. Deming worked in which country ? Correct Answer Japan Question Analysis is :Correct Answer Process monitoring tool Question The operational control in EMS is :Correct Answer The process of controlling environment Question Process capability is :Correct Answer Long term performance of process Question All employee in organization must :Correct Answer Understand & recognize commitment Question The management review is carried :Correct Answer To ensure effectiveness Of QMS Question Which type of organization is not eligible for MBNQA? Correct Answer Manufacturing Question CPK indicate :Correct Answer Process capability of two side process with centre Question The need for TQM is due to :Correct Answer Cut throat competition Question Correct Answer TQM is aiming :Long term success Question Correct Answer Plan aspect contains :Planning of internal hazard & its disposal Question Correct Answer Which of the following is not process input? Testing Question Correct Answer The quality manual have :Level 3 Question Correct Answer TQM focuses on :Customer Question Correct Answer What is part of cost of poor quality? External failure cost Question Correct Answer In ISO the focus is on :Enhancing customer satisfaction Question Correct Answer The variability in process is reduced, then the process become more :-Predictable Question Correct Answer What is document control? Document Required by EMS to be controlled Question Correct Answer ISO 14001 is the management representative, responsible for :Planning and implementing policy Question Correct Answer The human Resource :Must be competent Question Correct Answer What CPL indicates ? Process capability relative to lower specification limit Question Correct Answer The operational control in EMS is :The process of controlling environment Question Correct Answer By adopting TQM philosophy, it benefits to :Organisation & employee Question Correct Answer When the process is called under control? When it is within specification Question What is environment? Correct Answer Surrounding in which an organization operates. Question In control chart, X bar means :Correct Answer Average of Reading Question In ISO - 90001Quality policy declare by management. Similarly what is specified in ISO - 14001? Correct Answer Enviromrntal Policy Question Which is not Business objectivity? Correct Answer Supplier satisfaction Question Before Accepting the order :Correct Answer It should be reviewed Question Tally chart shows the :Correct Answer Frequency of event Question Gap 5 is :Correct Answer Gap between expectation & perceived service Question By adopting TQM philosophy, it benefits to :Correct Answer Organisation & employee Question In statistical quality control, primary concern is :Correct Answer Control Question The role of management in QMS is :Correct Answer To provide resources Question The Design & Development Review to be carried :Correct Answer To evaluate the ability of Design to meet Specification Question Process capability is :Correct Answer Long term performance of process Question While setting Quality objective, What is to be consider :Correct Answer Customer need Question Documents in company are controlled by :Correct Answer Management Representative. Question In inspection primary concern is :Correct Answer Detection of Defect Question Service characteristic is :Correct Answer It is intangible Question In control chart, X bar means :Correct Answer Average of Reading Question The ISO is based on :Correct Answer Plan - do - check- Act Question Poor service is due to :Correct Answer Inadequate Resources Question Vender Assessment is :- Correct Answer Appraisal cost Question Correct Answer What is document control? Document Required by EMS to be controlled Question Correct Answer Calibration Activity in company is :Appraisal cost Question Correct Answer Process capability is :Long term performance of process Question Record may be :Correct Answer Procedure to control its use. Question ISO emphasis on :Correct Answer Prevention Question Control chart shows :Correct Answer Performance of process Question Total points in MBNQA is :Correct Answer 1000 Question ISO - 140001 is built upon which of the following? Correct Answer Plan - Do - check - Act Question If TQM done properly :Correct Answer It brings significant organisational changes A well designed training programme :Is planned in logical manner According to Deming quality improvement is analogous :To reduction of Variation According to traditional thinking, quality improvement leads to :Lower productivity Balancing the cost between the utilization of plant & work force is especially important :When costing projects Calibration Activity in company is :Appraisal cost Control chart shows :Performance of process Generally, for immediate future, succession plans are prepared for :Individuals HRD has become a popular concept now, particularly in the :Business world HRD is a total system with various :Sub systems HR Manager has to consider these dimensions while planning for career developmental activities:Age & Performance ISO emphasis on :Prevention ISO - 14001 is :Powerful management tool to be used by an organisation to control the environmental hazards. ISO 14001 is the management representative, responsible for :Planning and implementing policy Management succession is a direct responsibility of :- CEO & Top Management One of the advantages of 360 degree appraisals is that :It reduces bias / prejudice Service characteristic is :It is intangible Tally chart shows the :Frequency of event The Design & Development Review to be carried :To evaluate the ability of Design to meet Specification The following personality holds the view that HRD is a developmental oriented planned effort in the personnel area :C S Sanker The management review is carried :To ensure effectiveness Of QMS The need fore CMM is :To ensure that the product is consistent The operational control in EMS is :The process of controlling environment The Personnel needs of an organisation are identified in :Human resource planning The very purpose of worker being at workplace is his :Work Total points in MBNQA is :1000 TQM approach is:Centered on quality TQM culture is :Continuous improvement TQM focuses on :Customer Training needs may be assessed by identifying :The gap between skills possessed by employee and those required for the job Vender Assessment is :Appraisal cost What CPL indicates ? Process capability relative to lower specification limit What is core value? Excellence What is document control? Document Required by EMS to be controlled Which is not pillar of TQM Finance Which type of organization is not eligible for MBNQA? Manufacturing When the process is called under control? When it is within specification Question Correct Answer Strategic quality management means :Strategic Improvement Question Correct Answer In inspection primary concern is :Detection of Defect Question Correct Answer Evolution of quality concept. Current era is Continual Improvement Question Correct Answer If some of the activities are outsourced :Vendors are approached on predetermined criteria Question Correct Answer What is quality policy? Overall intention & direction of organization towards quality Question Correct Answer Dr. Deming's contribution is in the field of :Quality Question Correct Answer Quality planning is :Prevention cost Question Correct Answer The ISO is based on :Plan - do - check- Act Question What is ISO? Correct Answer International organization far standard Question Correct Answer What is EMS? Enviromentel management system Question Correct Answer The need for TQM is due to :Cut throat competition Question Correct Answer Which revision of ISO is currently in use? ISO - 9000 -2000 Question Correct Answer In business, vision involve :Mission statement Question Correct Answer In quality Assurance primary concern is:Co-ordination Question Correct Answer While calculating CPK standard deviation is :Estimated Question In ISO - 90001Quality policy declare by management. Similarly what is specified in ISO - 14001? Correct Answer Enviromrntal Policy Question In quality Assurance primary concern is:Correct Answer Co-ordination Question In inspection primary concern is :Correct Answer Detection of Defect Question Correct Answer Strategic quality management means :Strategic Improvement Question Correct Answer Evolution of quality concept. Current era is Continual Improvement Question Correct Answer Which is not Business objectivity? Supplier satisfaction Question ISO 9000 & TQM are :Correct Answer Supportive to each other Question Which revision of ISO is currently in use? Correct Answer ISO - 9000 -2000 Question Correct Answer Excellence means :Satisfy all customer need Question Correct Answer Analysis is :Process monitoring tool Question Correct Answer Quality objectives :Must be relevant to function within organization Question Correct Answer TQM approach is:Centered on quality Question Correct Answer In statistical quality control, primary concern is :Control Question Correct Answer HR policies must be correlated with :Company vision Question Correct Answer The need fore CMM is :To ensure that the product is consistent Question Correct Answer What is core value? Excellence Question Correct Answer In ISO the focus is on :Enhancing customer satisfaction Question Correct Answer Creativity means :Unlimited thinking Question Who is responsible for quality objective? Correct Answer Top management Question Service characteristic is :Correct Answer It is intangible Question The human Resource :Correct Answer Must be competent Question CP indicate :Correct Answer Process capability of two side process Question Tools used in TQM must be :Correct Answer Easy to understand Question Correct Answer Record may be :Procedure to control its use. Question Correct Answer Dr. Deming Believes that :Quality & Productivity walk in hands Question Correct Answer Which is not part of cost of poor quality ? Appraisal cost Question Correct Answer TQM is aiming :Long term success Question Correct Answer CMM is use for :Managing software project Question Correct Answer In business, vision involve :Mission statement Question Correct Answer Which is not part of cost of poor quality ? Appraisal cost Question Correct Answer Dr. Deming Believes that :Quality & Productivity walk in hands Question Correct Answer What is quality policy? Overall intention & direction of organization towards quality Question Correct Answer Question Correct Answer Question Correct Answer Question Correct Answer Question Correct Answer Question Correct Answer Question Plan aspect contains :Planning of internal hazard & its disposal Tally chart is :Data collection tool What is environment? Surrounding in which an organization operates. What is EMS? Enviromentel management system Which of the following is not process input? Testing Before Accepting the order :It should be reviewed What is environment? Correct Answer Surrounding in which an organization operates. Question Correct Answer Question Correct Answer Malcolm Baldrige national quality award is for ( MBNQA ) :Total quality management In control chart, X bar means :Average of Reading Question In ISO - 90001Quality policy declare by management. Similarly what is specified in ISO - 14001? Correct Answer Enviromrntal Policy Question ISO emphasis on :Correct Answer Prevention Question Correct Answer Which is not Business objectivity? Supplier satisfaction Question Correct Answer Question Correct Answer Before Accepting the order :It should be reviewed Process Quality planning means :Building quality into processes Question Correct Answer Question Correct Answer Control chart shows :Performance of process In inspection primary concern is :Detection of Defect Question Correct Answer Question Correct Answer Question Correct Answer Who is responsible for Deploying quality policy? Top management ISO 9000 & TQM are :Supportive to each other TQM focuses on :Customer Question Correct Answer Question Correct Answer What is part of cost of poor quality? External failure cost In ISO the focus is on :Enhancing customer satisfaction Question Correct Answer Question Correct Answer Question Correct Answer The variability in process is reduced, then the process become more :-Predictable What is document control? Document Required by EMS to be controlled ISO 14001 is the management representative, responsible for :Planning and implementing policy Question The human Resource :Correct Answer Must be competent Question What CPL indicates ? Correct Answer Process capability relative to lower specification limit Question Correct Answer The operational control in EMS is :The process of controlling environment Question Correct Answer Question Correct Answer Question Correct Answer Question Correct Answer By adopting TQM philosophy, it benefits to :Organisation & employee When the process is called under control? When it is within specification Evolution of quality concept. Current era is Continual Improvement TQM is a:Philosophy Question Correct Answer In statistical quality control, primary concern is :Control Question The management review is carried :Correct Answer To ensure effectiveness Of QMS Question In ISO the focus is on :Correct Answer Enhancing customer satisfaction Question Correct Answer Question Correct Answer The management review to be conducted :As & when required The evaluation & selection of vendor :Must have procedure for it Question Environment policy must contain :Correct Answer Mission & core values with respect to the enviroment Question According to traditional thinking, quality improvement leads to :Correct Answer Lower productivity Question TQM approach is:- Correct Answer Centered on quality Question According to Deming quality improvement is analogous :Correct Answer To reduction of Variation Question In Quality circle, which problems are solved? Correct Answer Work related Question Strategic quality management means :Correct Answer Strategic Improvement Question The management review is carried :Correct Answer To ensure effectiveness Of QMS Question While setting Quality objective, What is to be consider :Correct Answer Customer need Question ISO - 14001 is :Correct Answer Powerful management tool to be used by an organisation to control the environmental hazards. Question What is CMM ? Correct Answer Capability maturity model Question According to Deming, Quality problems are :Correct Answer Due to management Question ISO 14001 is the management representative, responsible for :Correct Answer Planning and implementing policy Question Malcolm Baldrige national quality award is for ( MBNQA ) :Correct Answer Total quality management Question Integrity means :Correct Answer True to our words Question Documents in company are controlled by :Correct Answer Management Representative. Question In Quality circle, which problems are solved? Correct Answer Work related Question What is quality policy? Correct Answer Overall intention & direction of organization towards quality
