a) b) c)

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customer who buys your product or service has certain
Performance standards are popularly known as :-
a)
SWOT Analysis
b)
Management by objectives
c)
Cash cows
d)
Quick capsule explanation
Question
There has been a general feeling that quality control concepts are
applicable to ________ only.
Correct Answer Manufacturing processes
Question
Someone who wants to take personal career development seriously,
should engage in ________ .
Correct Answer Self-assessment
Question
________ of job requirements & environments limit the appraiser's
capacity for predicting potentials.
Correct Answer Discontinuities
Question
Learning is more effective when there is ________ in form of rewards
or punishments.
Correct Answer Reinforcement
Question
The management must ensure to create conditions for ________ of its
employees.
Correct Answer Growth & development
Question
During mid-career stage, when the upward mobility of an employee
stops, it is called ________.
Correct Answer Plateauing
Question
A key issue in planning for action is how to motivate ________ to
organisational change.
Correct Answer Commitment
Question
A job description becomes a vehicle for ________.
Correct Answer Organisation change & improvement
Question
Most candidates are concerned about their ________.
Correct Answer Salaries
Question
________ is most useful when it is immediate and specific to a
particular situation.
Correct Answer Performance feedback
Question
The opportunities are for new ________.
Correct Answer Ventures
Question
________ is more future oriented & concerned with education of
employees to improve his performance.
Correct Answer Management development
Question
HRD plays an important role in the ________ of employee's career
needs & organisational career opportunities.
Correct Answer Alignment
Question
Many gain sharing plans include a ________ that helps to gather,
assess and implement employee suggestions & improvements.
Correct Answer Participative system
Question
________ in establishing performance standards refers to the extent to
which standards relate to strategic objectives of the organisation
Correct Answer Strategic relevance
Question
A job description becomes a vehicle for ________.
Correct Answer Organisation change & improvement
Question
The challenges include a fast movement to become ________.
Correct Answer Customer driven
Question
There has been a general feeling that quality control concepts are
applicable to ________ only.
Correct Answer Manufacturing processes
Question
Someone who wants to take personal career development seriously,
should engage in ________ .
Correct Answer Self-assessment
Question
The management must ensure to create conditions for ________ of its
employees.
Correct Answer Growth & development
Question
________ is the most significant sub - system contributing to all HRD
development dimensions.
Correct Answer Training
Question
HRD functions are aligned with business ________ & strategies.
Correct Answer Goals
Question
________ is more future oriented & concerned with education of
employees to improve his performance.
Correct Answer Management development
After about 3 months’ employment, formal ________ are conducted as
part of Induction programme.
Correct Answer Follow-up interviews
Question
Question
________ often give employees, responsibility for their outcomes and
sense to accomplish targets.
Correct Answer Results Appraisals
Question
Organizations should take positive measures to facilitate ________ of
new employees through Induction.
Correct Answer Social adaptation
Question
________ in establishing performance standards refers to the extent
to which standards relate to strategic objectives of the organisation
Correct Answer Strategic relevance
Question
________ is the powerful motivator that should be used at the
beginning of appraisal interview.
Correct Answer Praise
Question
Employees who are incompetent / unsatisfactory & have low potential
for growth are termed as ________.
Correct Answer Dead wood
Question
The ________ is an excellent opportunity for management to describe
the jobs in enough details.
Correct Answer Screening interview
Question
HRD Processes are ________.
Correct Answer Intermediate variables
Question
________ produces human resource plans.
Correct Answer HR Planning unit
Question
The different groups or coalitions compete with one another for
________.
Correct Answer Scare resources & influence
Question
________ plays a greater role in employee's satisfaction.
Correct Answer Compensation
Question
________ is not an important prerequisite to make HRD programme
successful.
Correct Answer No definite plans for effective utilisation of manpower skills
Question
________ increases tolerance for individual differences, openness,
listening skills of a manager.
Correct Answer Sensitivity training
Question
Performance Ratings must be ________.
Correct Answer Job related
Question
Job descriptions are written by ________.
Correct Answer Personnel department or its representatives
Question
Assessment of an employee's potential is done, in most of the
organisations, to facilitate ________.
Correct Answer Developmental decisions
Question
Job identification is also known as ________.
Correct Answer Original position
Question
In ________ manager's ability in the areas of planning / organising/
budgeting/ analytical ability are not evaluated properly.
Correct Answer Subordinate Appraisal
Question
________ occurs when employee behaviour results in unusual failure
or unusual success in some part of the job.
Correct Answer Critical Incident
Question
________ is the process where by managers have to decide who
deserves increments, bonus and other tangible incentives based on
individual performance.
Correct Answer Reward review
Question
HRD Processes are ________.
Correct Answer Intermediate variables
Question
________ often give employees, responsibility for their outcomes and
sense to accomplish targets.
Correct Answer Results Appraisals
Question
A job description becomes a vehicle for ________.
Correct Answer Organisation change & improvement
Question
Most candidates are concerned about their ________.
Correct Answer Salaries
Question
________ is a critical step in planning for improvement in performance
in appraisal interviews.
Correct Answer Problem identification
Question
The review of HRP plan cab be incorporated into ________.
Correct Answer An annual general review of corporate objectives
Question
The management must ensure to create conditions for ________ of its
employees.
Correct Answer Growth & development
Question
The management must ensure to create conditions for ________ of its
employees.
Correct Answer Growth & development
Question
HRD Processes are ________.
Correct Answer Intermediate variables
Question
If proper ________ activities have been conducted, there should be no
need to masquerade the salary.
Correct Answer HRM
Your Answer HRD
Question
Assessment of an employee's potential is done, in most of the
organisations, to facilitate ________.
Correct Answer Developmental decisions
Your Answer Developmental decisions
Question
________ is a critical step in planning for improvement in performance
in appraisal interviews.
Correct Answer Problem identification
Your Answer
Data collection
Question
Succession planning ensures ________ which is the dream of every
HR Department.
Correct Answer Smooth transition
Your Answer Smooth transition
Question
Induction serves the purpose of integrating the new person into
________.
Correct Answer Work environment
Question
There has been a general feeling that quality control concepts are
applicable to ________ only.
Correct Answer Manufacturing processes
Question
________ places the employees in an actual work situation.
Correct Answer On-the-job training
Question
One of the more fundamental axioms of OD is that people's readiness
for change depends on ________.
Correct Answer Creating a felt need for change
Question
________ increases tolerance for individual differences, openness,
listening skills of a manager.
Correct Answer Sensitivity training
Question
A key issue in planning for action is how to motivate ________ to
organisational change.
Correct Answer Commitment
Question
Many gain sharing plans include a ________ that helps to gather,
assess and implement employee suggestions & improvements.
Correct Answer Participative system
Question
An important point during the initial screening phase is to ________.
Correct Answer Identify a salary range
Question
________ of job requirements & environments limit the appraiser's
capacity for predicting potentials.
Correct Answer Discontinuities
Question
HR Manager can make use of ________ for making career
development more effective in case of senior executives.
Correct Answer Sub-baticals
Question
When performance standards focus on single criterion & excludes
other important but less quantifiable performance dimensions, then the
appraisal system is said to suffer from ________.
Correct Answer Criterion deficiency
Question
________ has to go through a participative cycle involving several
levels of executives.
Correct Answer Strategic business planning
Question
________ is the most significant sub - system contributing to all HRD
development dimensions.
Correct Answer Training
Question
A proper understanding of ________ on the part of trainer helps a lot in
structuring effective training experiences.
Correct Answer Learning principles
Question
Most HRD audit failures are due to failures of ________.
Correct Answer Implementation
Question
Most HRD audit failures are due to failures of ________.
Correct Answer Implementation
Question
Graphology is commonly known as ________.
Correct Answer Handwriting analysis
Question
________ are those people who have great potential and genuine
capacities but not utilising it at all.
Correct Answer Problem children
Question
________ is most useful when it is immediate and specific to a
particular situation.
Correct Answer Performance feedback
Question
Generally a vision describes ________ of the organisation.
Correct Answer The core values & purposes
Question
If there is no ________ the organisational tasks may not be done at all
or are done at a slow pace.
Correct Answer Commitment
Question
Occasionally, learning curves show ________, which are the areas in
the learning curve which indicate no progress in learning.
Correct Answer Plateaus
Question
________ is the process where by managers have to decide who
deserves increments, bonus and other tangible incentives based on
individual performance.
Correct Answer Reward review
Question
________ involves paying employees a bonus based on improvements
in the operating results of an organisation.
Correct Answer Gain sharing
Question
A comprehensive questionnaire is ________ to company excuse.
Correct Answer Administered
Question
Employees who are incompetent / unsatisfactory & have low potential
for growth are termed as ________.
Correct Answer Dead wood
Question
Assessment of an employee's potential is done, in most of the
organisations, to facilitate ________.
Correct Answer Developmental decisions
Question
________ occurs when employee behaviour results in unusual failure
or unusual success in some part of the job.
Correct Answer Critical Incident
Your Answer Critical Incident
Question
The review of HRP plan cab be incorporated into ________.
Correct Answer An annual general review of corporate objectives
Question
It is important to inculcate the ________ of the company while
grooming the successor.
Correct Answer Culture
Question
________ gives an idea of the vertical relationships of work flow &
procedures.
Correct Answer Relations to other jobs
Question
An internal part of most new work systems is a greater commitment to
________.
Correct Answer Training & skill development
Question
________ produces human resource plans.
Correct Answer HR Planning unit
Question
Someone who wants to take personal career development seriously,
should engage in ________ .
Correct Answer Self-assessment
Question
________ has the primary responsibility for over-seeing and cocoordinating appraisal program.
Correct Answer HR Department
Question
The drawbacks of skill-based pay schemes are ________ and the lack
of performance contingency.
Correct Answer Tendency to "Top out"
Question
________ are considered as most comprehensive criteria for
measurement of QWL.
Correct Answer Walton's 8 factors
Question
The ________ is an excellent opportunity for management to describe
the jobs in enough details.
Correct Answer Screening interview
Your Answer Screening interview
Question
________ is the process where by managers have to decide who
deserves increments, bonus and other tangible incentives based on
individual performance.
Correct Answer Reward review
Your Answer Reward review
Question
TQM systems require a high degree of ________ of employers.
Correct Answer Involvement
Question
A job description becomes a vehicle for ________.
Correct Answer Organisation change & improvement
Question
________ is the most significant sub - system contributing to all HRD
development dimensions.
Correct Answer Training
Question
________ produces human resource plans.
Correct Answer HR Planning unit
Question
The different groups or coalitions compete with one another for
________.
Correct Answer Scare resources & influence
Question
________ plays a greater role in employee's satisfaction.
Correct Answer Compensation
Question
________ is not an important prerequisite to make HRD programme
successful.
Correct Answer No definite plans for effective utilisation of manpower skills
Question
________ increases tolerance for individual differences, openness,
listening skills of a manager.
Correct Answer Sensitivity training
Question
Performance Ratings must be ________.
Correct Answer Job related
Question
Job descriptions are written by ________.
Correct Answer Personnel department or its representatives
Question
Assessment of an employee's potential is done, in most of the
organisations, to facilitate ________.
Correct Answer Developmental decisions
Question
Job identification is also known as ________.
Correct Answer Original position
Question
A key issue in planning for action is how to motivate ________ to
organisational change.
Correct Answer Commitment
Question
If proper ________ activities have been conducted, there should be
no need to masquerade the salary.
Correct Answer HRM
Your Answer
HRM
Question
If there is no ________ the organisational tasks may not be done at all
or are done at a slow pace.
Correct Answer Commitment
Your Answer
Commitment
Question
Performance Ratings must be ________.
Correct Answer Job related
Question
________ are those people who have great potential and genuine
capacities but not utilising it at all.
Correct Answer Problem children
Question
________ gives the employees a feeling of gaining something extra.
Correct Answer Fringe benefits
Question
The opportunities are for new ________.
Correct Answer Ventures
Question
There has been a general feeling that quality control concepts are
applicable to ________ only.
Correct Answer Manufacturing processes
Question
Organizations should take positive measures to facilitate ________ of
new employees through Induction.
Correct Answer Social adaptation
Your Answer
Social adaptation
Question
The drawbacks of skill-based pay schemes are ________ and the lack
of performance contingency.
Correct Answer Tendency to "Top out"
Question
________ is the most significant sub - system contributing to all HRD
development dimensions.
Correct Answer Training
Question
HRD functions are aligned with business ________ & strategies.
Correct Answer Goals
Question
________ is more future oriented & concerned with education of
employees to improve his performance.
Correct Answer Management development
Question
________ often give employees, responsibility for their outcomes and
sense to accomplish targets.
Correct Answer Results Appraisals
Question
________ in establishing performance standards refers to the extent
to which standards relate to strategic objectives of the organisation
Correct Answer Strategic relevance
Question
________ is the powerful motivator that should be used at the
beginning of appraisal interview.
Correct Answer Praise
Question
The ________ of TQM depends on the way it is made to work by
employees at all levels.
Correct Answer Success or failure
Question
Occasionally, learning curves show ________, which are the areas in
the learning curve which indicate no progress in learning.
Correct Answer Plateaus
Question
________ is not an important prerequisite to make HRD programme
successful.
Correct Answer No definite plans for effective utilisation of manpower skills
Question
An internal part of most new work systems is a greater commitment to
________.
Correct Answer Training & skill development
Question
________ in establishing performance standards refers to the extent
to which standards relate to strategic objectives of the organisation
Correct Answer Strategic relevance
Question
In performance management, ________ provides employees with
knowledge of results of their evaluation and allows manager and
employee to discuss current problems and set future goals.
Correct Answer Feedback interview
Question
________ of job requirements & environments limit the appraiser's
capacity for predicting potentials.
Correct Answer Discontinuities
Question
Job identification is also known as ________.
Correct Answer Original position
Question
________ increases tolerance for individual differences, openness,
listening skills of a manager.
Correct Answer Sensitivity training
Question
________ gives an idea of the vertical relationships of work flow &
procedures.
Correct Answer
Relations to other jobs
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