customer who buys your product or service has certain Performance standards are popularly known as :- a) SWOT Analysis b) Management by objectives c) Cash cows d) Quick capsule explanation Question There has been a general feeling that quality control concepts are applicable to ________ only. Correct Answer Manufacturing processes Question Someone who wants to take personal career development seriously, should engage in ________ . Correct Answer Self-assessment Question ________ of job requirements & environments limit the appraiser's capacity for predicting potentials. Correct Answer Discontinuities Question Learning is more effective when there is ________ in form of rewards or punishments. Correct Answer Reinforcement Question The management must ensure to create conditions for ________ of its employees. Correct Answer Growth & development Question During mid-career stage, when the upward mobility of an employee stops, it is called ________. Correct Answer Plateauing Question A key issue in planning for action is how to motivate ________ to organisational change. Correct Answer Commitment Question A job description becomes a vehicle for ________. Correct Answer Organisation change & improvement Question Most candidates are concerned about their ________. Correct Answer Salaries Question ________ is most useful when it is immediate and specific to a particular situation. Correct Answer Performance feedback Question The opportunities are for new ________. Correct Answer Ventures Question ________ is more future oriented & concerned with education of employees to improve his performance. Correct Answer Management development Question HRD plays an important role in the ________ of employee's career needs & organisational career opportunities. Correct Answer Alignment Question Many gain sharing plans include a ________ that helps to gather, assess and implement employee suggestions & improvements. Correct Answer Participative system Question ________ in establishing performance standards refers to the extent to which standards relate to strategic objectives of the organisation Correct Answer Strategic relevance Question A job description becomes a vehicle for ________. Correct Answer Organisation change & improvement Question The challenges include a fast movement to become ________. Correct Answer Customer driven Question There has been a general feeling that quality control concepts are applicable to ________ only. Correct Answer Manufacturing processes Question Someone who wants to take personal career development seriously, should engage in ________ . Correct Answer Self-assessment Question The management must ensure to create conditions for ________ of its employees. Correct Answer Growth & development Question ________ is the most significant sub - system contributing to all HRD development dimensions. Correct Answer Training Question HRD functions are aligned with business ________ & strategies. Correct Answer Goals Question ________ is more future oriented & concerned with education of employees to improve his performance. Correct Answer Management development After about 3 months’ employment, formal ________ are conducted as part of Induction programme. Correct Answer Follow-up interviews Question Question ________ often give employees, responsibility for their outcomes and sense to accomplish targets. Correct Answer Results Appraisals Question Organizations should take positive measures to facilitate ________ of new employees through Induction. Correct Answer Social adaptation Question ________ in establishing performance standards refers to the extent to which standards relate to strategic objectives of the organisation Correct Answer Strategic relevance Question ________ is the powerful motivator that should be used at the beginning of appraisal interview. Correct Answer Praise Question Employees who are incompetent / unsatisfactory & have low potential for growth are termed as ________. Correct Answer Dead wood Question The ________ is an excellent opportunity for management to describe the jobs in enough details. Correct Answer Screening interview Question HRD Processes are ________. Correct Answer Intermediate variables Question ________ produces human resource plans. Correct Answer HR Planning unit Question The different groups or coalitions compete with one another for ________. Correct Answer Scare resources & influence Question ________ plays a greater role in employee's satisfaction. Correct Answer Compensation Question ________ is not an important prerequisite to make HRD programme successful. Correct Answer No definite plans for effective utilisation of manpower skills Question ________ increases tolerance for individual differences, openness, listening skills of a manager. Correct Answer Sensitivity training Question Performance Ratings must be ________. Correct Answer Job related Question Job descriptions are written by ________. Correct Answer Personnel department or its representatives Question Assessment of an employee's potential is done, in most of the organisations, to facilitate ________. Correct Answer Developmental decisions Question Job identification is also known as ________. Correct Answer Original position Question In ________ manager's ability in the areas of planning / organising/ budgeting/ analytical ability are not evaluated properly. Correct Answer Subordinate Appraisal Question ________ occurs when employee behaviour results in unusual failure or unusual success in some part of the job. Correct Answer Critical Incident Question ________ is the process where by managers have to decide who deserves increments, bonus and other tangible incentives based on individual performance. Correct Answer Reward review Question HRD Processes are ________. Correct Answer Intermediate variables Question ________ often give employees, responsibility for their outcomes and sense to accomplish targets. Correct Answer Results Appraisals Question A job description becomes a vehicle for ________. Correct Answer Organisation change & improvement Question Most candidates are concerned about their ________. Correct Answer Salaries Question ________ is a critical step in planning for improvement in performance in appraisal interviews. Correct Answer Problem identification Question The review of HRP plan cab be incorporated into ________. Correct Answer An annual general review of corporate objectives Question The management must ensure to create conditions for ________ of its employees. Correct Answer Growth & development Question The management must ensure to create conditions for ________ of its employees. Correct Answer Growth & development Question HRD Processes are ________. Correct Answer Intermediate variables Question If proper ________ activities have been conducted, there should be no need to masquerade the salary. Correct Answer HRM Your Answer HRD Question Assessment of an employee's potential is done, in most of the organisations, to facilitate ________. Correct Answer Developmental decisions Your Answer Developmental decisions Question ________ is a critical step in planning for improvement in performance in appraisal interviews. Correct Answer Problem identification Your Answer Data collection Question Succession planning ensures ________ which is the dream of every HR Department. Correct Answer Smooth transition Your Answer Smooth transition Question Induction serves the purpose of integrating the new person into ________. Correct Answer Work environment Question There has been a general feeling that quality control concepts are applicable to ________ only. Correct Answer Manufacturing processes Question ________ places the employees in an actual work situation. Correct Answer On-the-job training Question One of the more fundamental axioms of OD is that people's readiness for change depends on ________. Correct Answer Creating a felt need for change Question ________ increases tolerance for individual differences, openness, listening skills of a manager. Correct Answer Sensitivity training Question A key issue in planning for action is how to motivate ________ to organisational change. Correct Answer Commitment Question Many gain sharing plans include a ________ that helps to gather, assess and implement employee suggestions & improvements. Correct Answer Participative system Question An important point during the initial screening phase is to ________. Correct Answer Identify a salary range Question ________ of job requirements & environments limit the appraiser's capacity for predicting potentials. Correct Answer Discontinuities Question HR Manager can make use of ________ for making career development more effective in case of senior executives. Correct Answer Sub-baticals Question When performance standards focus on single criterion & excludes other important but less quantifiable performance dimensions, then the appraisal system is said to suffer from ________. Correct Answer Criterion deficiency Question ________ has to go through a participative cycle involving several levels of executives. Correct Answer Strategic business planning Question ________ is the most significant sub - system contributing to all HRD development dimensions. Correct Answer Training Question A proper understanding of ________ on the part of trainer helps a lot in structuring effective training experiences. Correct Answer Learning principles Question Most HRD audit failures are due to failures of ________. Correct Answer Implementation Question Most HRD audit failures are due to failures of ________. Correct Answer Implementation Question Graphology is commonly known as ________. Correct Answer Handwriting analysis Question ________ are those people who have great potential and genuine capacities but not utilising it at all. Correct Answer Problem children Question ________ is most useful when it is immediate and specific to a particular situation. Correct Answer Performance feedback Question Generally a vision describes ________ of the organisation. Correct Answer The core values & purposes Question If there is no ________ the organisational tasks may not be done at all or are done at a slow pace. Correct Answer Commitment Question Occasionally, learning curves show ________, which are the areas in the learning curve which indicate no progress in learning. Correct Answer Plateaus Question ________ is the process where by managers have to decide who deserves increments, bonus and other tangible incentives based on individual performance. Correct Answer Reward review Question ________ involves paying employees a bonus based on improvements in the operating results of an organisation. Correct Answer Gain sharing Question A comprehensive questionnaire is ________ to company excuse. Correct Answer Administered Question Employees who are incompetent / unsatisfactory & have low potential for growth are termed as ________. Correct Answer Dead wood Question Assessment of an employee's potential is done, in most of the organisations, to facilitate ________. Correct Answer Developmental decisions Question ________ occurs when employee behaviour results in unusual failure or unusual success in some part of the job. Correct Answer Critical Incident Your Answer Critical Incident Question The review of HRP plan cab be incorporated into ________. Correct Answer An annual general review of corporate objectives Question It is important to inculcate the ________ of the company while grooming the successor. Correct Answer Culture Question ________ gives an idea of the vertical relationships of work flow & procedures. Correct Answer Relations to other jobs Question An internal part of most new work systems is a greater commitment to ________. Correct Answer Training & skill development Question ________ produces human resource plans. Correct Answer HR Planning unit Question Someone who wants to take personal career development seriously, should engage in ________ . Correct Answer Self-assessment Question ________ has the primary responsibility for over-seeing and cocoordinating appraisal program. Correct Answer HR Department Question The drawbacks of skill-based pay schemes are ________ and the lack of performance contingency. Correct Answer Tendency to "Top out" Question ________ are considered as most comprehensive criteria for measurement of QWL. Correct Answer Walton's 8 factors Question The ________ is an excellent opportunity for management to describe the jobs in enough details. Correct Answer Screening interview Your Answer Screening interview Question ________ is the process where by managers have to decide who deserves increments, bonus and other tangible incentives based on individual performance. Correct Answer Reward review Your Answer Reward review Question TQM systems require a high degree of ________ of employers. Correct Answer Involvement Question A job description becomes a vehicle for ________. Correct Answer Organisation change & improvement Question ________ is the most significant sub - system contributing to all HRD development dimensions. Correct Answer Training Question ________ produces human resource plans. Correct Answer HR Planning unit Question The different groups or coalitions compete with one another for ________. Correct Answer Scare resources & influence Question ________ plays a greater role in employee's satisfaction. Correct Answer Compensation Question ________ is not an important prerequisite to make HRD programme successful. Correct Answer No definite plans for effective utilisation of manpower skills Question ________ increases tolerance for individual differences, openness, listening skills of a manager. Correct Answer Sensitivity training Question Performance Ratings must be ________. Correct Answer Job related Question Job descriptions are written by ________. Correct Answer Personnel department or its representatives Question Assessment of an employee's potential is done, in most of the organisations, to facilitate ________. Correct Answer Developmental decisions Question Job identification is also known as ________. Correct Answer Original position Question A key issue in planning for action is how to motivate ________ to organisational change. Correct Answer Commitment Question If proper ________ activities have been conducted, there should be no need to masquerade the salary. Correct Answer HRM Your Answer HRM Question If there is no ________ the organisational tasks may not be done at all or are done at a slow pace. Correct Answer Commitment Your Answer Commitment Question Performance Ratings must be ________. Correct Answer Job related Question ________ are those people who have great potential and genuine capacities but not utilising it at all. Correct Answer Problem children Question ________ gives the employees a feeling of gaining something extra. Correct Answer Fringe benefits Question The opportunities are for new ________. Correct Answer Ventures Question There has been a general feeling that quality control concepts are applicable to ________ only. Correct Answer Manufacturing processes Question Organizations should take positive measures to facilitate ________ of new employees through Induction. Correct Answer Social adaptation Your Answer Social adaptation Question The drawbacks of skill-based pay schemes are ________ and the lack of performance contingency. Correct Answer Tendency to "Top out" Question ________ is the most significant sub - system contributing to all HRD development dimensions. Correct Answer Training Question HRD functions are aligned with business ________ & strategies. Correct Answer Goals Question ________ is more future oriented & concerned with education of employees to improve his performance. Correct Answer Management development Question ________ often give employees, responsibility for their outcomes and sense to accomplish targets. Correct Answer Results Appraisals Question ________ in establishing performance standards refers to the extent to which standards relate to strategic objectives of the organisation Correct Answer Strategic relevance Question ________ is the powerful motivator that should be used at the beginning of appraisal interview. Correct Answer Praise Question The ________ of TQM depends on the way it is made to work by employees at all levels. Correct Answer Success or failure Question Occasionally, learning curves show ________, which are the areas in the learning curve which indicate no progress in learning. Correct Answer Plateaus Question ________ is not an important prerequisite to make HRD programme successful. Correct Answer No definite plans for effective utilisation of manpower skills Question An internal part of most new work systems is a greater commitment to ________. Correct Answer Training & skill development Question ________ in establishing performance standards refers to the extent to which standards relate to strategic objectives of the organisation Correct Answer Strategic relevance Question In performance management, ________ provides employees with knowledge of results of their evaluation and allows manager and employee to discuss current problems and set future goals. Correct Answer Feedback interview Question ________ of job requirements & environments limit the appraiser's capacity for predicting potentials. Correct Answer Discontinuities Question Job identification is also known as ________. Correct Answer Original position Question ________ increases tolerance for individual differences, openness, listening skills of a manager. Correct Answer Sensitivity training Question ________ gives an idea of the vertical relationships of work flow & procedures. Correct Answer Relations to other jobs