PART ONE ITEM NO.8 ___________________________________________________________________ REPORT OF THE CITY TREASURER ___________________________________________________________________ TO THE: AUDIT & ACCOUNTS COMMITTEE ON: Wednesday 28th April 2010 ___________________________________________________________________ TITLE: STRATEGIC RISK REGISTER PROGRESS REPORT Q4 ___________________________________________________________________ RECOMMENDATION: Members are requested to consider the contents of the report. ___________________________________________________________________ EXECUTIVE SUMMARY: The purpose of this report is to inform Members of progress on the Strategic Risk Register and to note the new revised format and the next steps for risk reporting. ___________________________________________________________________ BACKGROUND DOCUMENTS: (Available for public inspection) Institute of Risk Management (IRM) / Association of Insurers & Risk Managers (AIRMIC) /Association of Local Authority Risk Managers (ALARM) produced A Risk Management Standard. Risk Management Strategy. ___________________________________________________________________ KEY DECISION: NO ___________________________________________________________________ DETAILS: See report attached. ___________________________________________________________________ KEY COUNCIL POLICIES: N/A ___________________________________________________________________ EQUALITY IMPACT ASSESSMENT AND IMPLICATIONS: N/A ___________________________________________________________________ ASSESSMENT OF RISK: 1 Risk management activities undertaken throughout the Council ensure that risks are effectively identified and appropriately managed. ___________________________________________________________________ SOURCE OF FUNDING: Existing revenue budget. ___________________________________________________________________ LEGAL IMPLICATIONS: N/A __________________________________________________________________ FINANCIAL IMPLICATIONS: The production of this report has no financial Implications. ___________________________________________________________________ OTHER DIRECTORATES CONSULTED: N/A __________________________________________________________________ CONTACT OFFICER: Cliff Peacock TEL. NO. 0161 793 3239 __________________________________________________________________ WARD(S) TO WHICH REPORT RELATE(S): N/A 2 1 Background Risk Management is a key component of local authorities’ corporate governance arrangements. It is essentially the systematic process by which key business risks / opportunities are identified, prioritised and controlled so as to ensure the achievement of council objectives and commitments. The purpose of this report is to inform Members of the Audit & Accounts Committee (AAC) of progress on the Strategic Risk Register on key strategic risks within the register in the new revised format and the next steps for risk reporting. 2 Risk Management update and next steps Following discussions with Corporate Management Team (CMT) in January 2010 and recent discussions with One Council Management Team (OCMT) it was agreed that the approach to risk reporting and governance be improved. The launch of Covalent, the Council’s new Performance Management System (PMS) this month will, when fully adopted, help embed risk management further and will assist the Council in having a more enterprised risk management approach and further enhance future reporting. Directorate Risk Registers form an integral part of the current business planning arrangements. Risk reporting at all levels e.g. Directorate Business Planning and reporting of Directorate risks for both Strategic and Directorate Risk will in future be to the Lead Member responsible for a particular area via regular scheduled reports following the issue of a new reporting timetable for 2010-11. Draft reports on strategic risk going forward will go via OCMT on a quarterly timetable to allow for timely updates prior to reporting to the appropriate lead member and the Audit & Accounts Committee, with the new format helping to avoid risk reporting overload. Future updates to CMT would be on a six monthly basis. The Portfolio Management Board would also have a key role to play in monitoring key strategic risks and will continue to examine in detail key areas of risk across our major capital programmes. The Corporate Plan is currently being brought up to date and the information in the risk management section is to be rewritten to promote the work done on strategic risk and business planning in relation to risk. The current risks / opportunities and the Risk Management Action Plans that were recently updated in February 2010 and endorsed by CMT in mid -March are summarised in the attached appendix and are listed with the highest risk score first. 3 Appendix CMT – Strategic Risk Register Identified risk Risk score Latest actions to mitigate risks Risk owner Direction of travel Area of risk identified for the service Previous risk score Current risk score Description (Detailed reports on progress are available on request via the responsible officer ) Officer responsible for risk SSR12. SALIX HOMES BUSINESS PERFORMANCE & PLANNING. Scope of Risk : Salix Homes fails to achieve 2 stars in its Audit Commission inspection and is not able to draw down £69m of decent homes funding 16 High 4 Low SRR14. SAFEGAURDING. Scope of Risk: Practice in safeguarding children may develop with insufficient pace or sustainability. 16 High 16 High Salix Homes has achieved a 2 star / Excellent Prospects for Improvement judgement from the Audit Commission for its ALMO inspection. This excellent result now enables it to access Government decent homes funding to improve the quality of Council stock in Central Salford. The Council has also been successful in lobbying Government to re-profile the decent homes expenditure that had originally been delayed until 2011. £9m has now been secured for immediate use in 2010/11 to improve tenant’s homes. The Council, as part of its budget planning for 2010/11 has generated efficiencies by keeping the Salix Homes management fee at 2009/10 levels but has sought to increase the repairs budget by £0.5m for 2010/11. This will help to prevent further homes becoming non-decent. 1. Regular performance management of outcomes carried out. 2. Performance Management reporting in Safeguarding is well established via the “Report Card” 3.Monitoring of progress and challenge carried out regularly both internally and by Government Office 4. Programme and project management resources and discipline dedicated to improvement planning and implementation particularly in relation to planning that flows from the Ofsted inspection. The Safeguarding Improvement Programme has been refined to concentrate on the development of localities and integrated working in order to improve quality and effectiveness of work. 1 Rob Pickering reporting to Strategic Director Paul Walker report to Portfolio Holder Cllr Connor John Stonehouse reporting to Acting Strategic Director Nick Page report to Portfolio Holder Cllr Warmisharm Identified risk Risk score Latest actions to mitigate risks Risk owner Direction of travel Area of risk identified for the service Previous risk score Current risk score Description (Detailed reports on progress are available on request via the responsible officer ) SRR7. BUSINESS CONTINUITY ARRANGMENTS/ EMERGENCY PLANNING 12 High 9 Medium Following recent adverse weather (January 2010) where existing emergency and business continuity plans were robustly tested, a comprehensive review of present arrangements has been requested by the Leadership in consultation with Scrutiny Chairs. This review will examine thoroughly all elements of the Council’s Plans including Corporate and Directorate arrangements and it is intended that following the review clear plans for improvement will be developed. Scope of risk : Failure to recover after major incident. Agreed recruitment strategy to support Directors to make efficient appointments of staff. Organisational Change policy introduced to support major structural reviews e.g. Think Efficiency and financial impact. Developed range of training course and programmes, complemented by e-learning to help achieve both personal and business objectives to support competency framework. Attendance management policy continues to be applied. Application of the Workforce development strategy will ensure critical staffing issues are addressed. 9 9 Medium Medium SRR5. PARTNERSHIP FAILURE. Scope of risk : Impact of increased partnership working across the City Alan Westwood Portfolio Holder Cllr Hinds The review is expected to be concluded in April 2010. Develop and maintain best practice HR policies i.e. :- SSR1. WORKFORCE MANAGEMENT Scope of Risk: impact of ineffective workforce planning and management can lead to poor employee relations; recruitment and retention problems, particularly in known skill shortage areas; morale and motivation issues that can impact on performance e.g. increased sickness absence, conduct, capability, grievance cases. An inadequately skilled and inadequately diverse workforce can lead to poor service delivery. Officer responsible for risk 9 Medium 9 Medium Council’s Portfolio Management Board has agreed that the focus for the Council should be on our major partnerships including the likes of Urban Vision, Salix Homes and the Primary Care Trust. Resource is in place through the Sustainable Regeneration Directorate to support the Portfolio Board in fully implementing the Council’s Partnership Database which holds all necessary strategic and risk related information on our major partnerships. This information will be reviewed at the Portfolio Board on a quarterly basis. A review of Urban Vision partnership governance is almost complete and will be considered by the Strategic Director for Sustainable Regeneration in the first instance and subsequently by the Council’s Portfolio Board and Lead Members. This will be repeated in 2010/11 for other major partnerships. 2 Debbie Brown Reporting to Strategic Director A. Westwood Portfolio Holder Cllr Hinds Rob Pickering reporting to Strategic Director A.Westwood Portfolio Holder Cllr Connor Identified risk Risk score Latest actions to mitigate risks Risk owner Direction of travel Area of risk identified for the service Previous risk score Current risk score Description (Detailed reports on progress are available on request via the responsible officer ) SRR15. MEDIA CITY – PUBLIC SECTOR DELIVERY. Scope of Risk: Wider Economic Downturn, International Flights, Public Sector Partnership Approach to Funding, Change of National Government, National Focus on Olympics, Regional Competition for Inward Investment & MEC Delivery. 9 9 Medium Medium SRR10.FINANCIAL STRATEGY incorporating Think Efficiency Scope of Risk: failure to maintain adequate funding to deliver services. 8 8 Medium Medium Monthly PSP Highlight reports to PSP Programme Board which update on progress, and risks and issues across the programme. The PSP programme team also regularly reports progress to, and attends, both SCC Portfolio Management Board and the Media City UK (MCUK) Team Salford meetings. These are used to ensure that developments at MCUK are effectively communicated within SCC, that input and direction is obtain from SCC Management, and that risks and issues can be reported and managed effectively Potential gaps with Peel Media’s business development messages has been raised internally as an issue, and action is being taken to address this with Peel Media and our other public sector partners at Chief Executive Level Medium-term financial strategy has been updated for 2008/9 to 2010/11 and approved by Budget & Efficiency Cabinet Working Group (B&EG) i.e. ensures corporate priorities, service planning, performance management and financial planning are aligned. Regular reports are made to B&EG to review alignment of financial and service planning for 2010/11, set parameters for determining further efficiencies and refining financial strategy. The Think Efficiency implementation plan defines the efficiency targets for each workstream and the actions required to deliver them. The Think Efficiency programme will enter its third year in 2010/11 and has been extended to incorporate a second phase of 6 additional workstreams. Progress is monitored via OCMT, CMT, B&EG and Budget Scrutiny Cttee. 3 Officer responsible for risk Strategic Director Alan Westwood Portfolio Holder Cllr Merry John Spink reporting to Strategic Director A. Westwood Portfolio Holder Cllr Hinds Identified risk Risk score Latest actions to mitigate risks Risk owner Direction of travel Area of risk identified for the service Previous risk score Current risk score Description (Detailed reports on progress are available on request via the responsible officer ) SRR11. RECESSION IMPACT. Scope of Risk: Failure to effectively manage the recession may detrimentally affect the citizens, economy and prosperity of Salford. 6 6 Medium Medium SRR13. PARTNERSHIP DELIVERY Scope of Risk: The City’s Local Area Agreement and CAA assessment have identified several areas of vulnerability at Area wide and organisational level in terms of performance. If anticipated outcomes are not achieved there will be a significant reputational risk for the City Council. 6 Medium 6 Medium Salford Recession Task Group established to give focus and coordinated action to measures to alleviate the impact of the recession across the City. Chaired by Strategic Director for Sustainable Regeneration. The Council’s Recession Task Group has implemented actions contained within the Partners Priorities Plan to mitigate the impact of the Recession on the people and businesses in Salford. A new website has been very successful in providing information to people and businesses across the City on a variety of financial and service issues that relate to the Recession. The focus of the Recession Task Group is now, whilst retaining a monitoring and tracking role across the City, turning to how Salford can prepare for the recovery and best position itself for coming out of the Recession. To this end a ‘state of the nation’ report was commissioned by the City and completed by the Commission for the New Economy which assessed Salford’s position in a local, sub-regional and national context (copy attached). Risk assessment has been provided by Audit Commission (January 2010) which has highlighted critical areas for examination during 2010. These include; Progress towards decent homes standard, Safeguarding Children’s improvement plan (Highlighted elsewhere within the SRR) and also key areas such as Crime, Equalities and Cohesion and Tackling Health Inequalities. Current action taken includes consultation with Salford Partnership Executive and Total Place Board (January 2010) which has initiated a further round of challenge sessions in all target areas to robustly challenge current performance and improvement planning (February to March 2010) 4 Officer responsible for risk Rob Pickering reporting to Strategic Director Paul walker Portfolio Holder Cllr Hinds Martin Vickers reporting to Portfolio Holder Leader of the Council