Student Internship LIFETIME OWLS - Alumni Advancement, Alumni & University Relations Description: Program (student) assistant position to assist with administration and supervision of Lifetime Owls alumni program – including but not limited to client/customer relations, marketing/publicity for this program. Department: Advancement, Alumni & University Relations Administrator: Kathi Branford, Alumni, kbradford@westfield.ma.edu. Contact K. Magarian, kmagarian@westfield.ma.edu . Number of hours per week: Minimum 8+ hrs. /week (120-130 hours per semester) up to 24 hrs. per week - flexible hours. Office space/equipment provided. Academic Department: Open to all departments Academic Credit: Upon approval by academic department/faculty member; three (3) credits per semester (6/9 possible) (wk. journal/report maintained). Responsibilities: Core Competencies: Accountability - Takes personal responsibility for all work activities and personal actions and acknowledges mistakes and failures without blaming others. Client/Customer Service Orientation - Takes personal responsibility for dealing with and/or correcting customer service issues and concerns. Dependability/Efficiency - Strives to complete activities/projects in a timely manner on or before scheduled deadlines with minimal errors. Interpersonal Skills - Demonstrates an ability to work effectively with others employing selfregulation to manage interactions with other students and staff. Respect and Valuing Diversity - Demonstrates the ability to recognize, understand, accept and appreciate the value of workplace diversity; respects the practices, values, and points of view of other individuals and groups. Event Planning - Demonstrated experience with event planning. Ethics - Demonstrates the ability to adhere to an appropriate and effective set of core values and beliefs and to act in line with those values. Quality Assurance/Attention to Detail - Accomplishes tasks through concern for all aspects of the job, no matter how small. Accurately checks processes and tasks and follows up. Qualifications: Student must be seeking relevant academic credit with an interest in working with professional staff in/with the Alumni Office and the division of AAUR. Outstanding oral/written and computer skills, punctual, with a friendly demeanor and personality are all desired.