Police Communications Operator
Purpose
Purpose:
Effectively communicate under any condition so as to coordinate law enforcement
response for the needs of the campus community under emergency and nonemergency situations.
Essential Functions
Function 1:
Communicate via telephone, email, intercoms, and call boxes with students, faculty,
staff or visitors and determine the appropriate emergency or non-emergency
response.
30 % Time
Function 2:
Utilize computer aided dispatch system to document and coordinate patrol activities.
Enter the information into a database system.
30 % Time
Function 3:
Monitor fire, intrusion, CCTV, and building entry systems. Coordinate the necessary
response to information provided by above systems.
20 % Time
Function 4:
Utilize alternative information from other response agencies and information
systems to facilitate the emergency and non-emergency response by patrol
personnel.
10 % Time
Function 5:
Provide basic university police information to walk-up persons to the dispatch office.
5 % Time
Function 6:
Maintain up-to-date security clearances, directory, room reservations, and use
locater files to locate items and people; complete appropriate repair and long
distance tally report; assure that telecommunication center equipment is functional.
5 % Time
Function 7:
% Time
Function 8:
% Time
Marginal/Incidental Functions
Marginal/Incidental Functions:
Other functions as assigned.
Qualifications
Required Qualifications:
High School diploma or equivalent. No experience required. Upon employment,
successful completion of a minimum of 40 hours of training for a police
telecommunications operator as mandated by Texas Commission on Law
Enforcement Officer Standards and Education. Applicants must include in their online
resume the following information: 1) Employment history: name of company, period
employed (from month/year to month/year), job title, summary of job duties and 2)
Education: If no high school diploma or GED, list highest grade completed; If some
college or college degree, list school name, degree type, major, graduated or not,
and hours completed if not graduated. Finalist(s) will be required to take a typing
test (35 WPM with 7 or less errors).
Preferred Qualifications:
Experience as a police communications operator or related experience. Ability to
speak English clearly and distinctly at all times. Ability to read and write in English
effectively. Good communication skills. Ability to think and act promptly in
emergencies, analyze a situation quickly and accurately, and take or suggest an
effective course of action. Good computer skills (MS Word, etc.). Excellent typing
and spelling skills.