Police Communications Operator Purpose

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Police Communications Operator

Purpose

Purpose:

Effectively communicate under any condition so as to coordinate law enforcement response for the needs of the campus community under emergency and nonemergency situations.

Essential Functions

Function 1:

Communicate via telephone, email, intercoms, and call boxes with students, faculty, staff or visitors and determine the appropriate emergency or non-emergency response.

30 % Time

Function 2:

Utilize computer aided dispatch system to document and coordinate patrol activities.

Enter the information into a database system.

30 % Time

Function 3:

Monitor fire, intrusion, CCTV, and building entry systems. Coordinate the necessary response to information provided by above systems.

20 % Time

Function 4:

Utilize alternative information from other response agencies and information systems to facilitate the emergency and non-emergency response by patrol personnel.

10 % Time

Function 5:

Provide basic university police information to walk-up persons to the dispatch office.

5 % Time

Function 6:

Maintain up-to-date security clearances, directory, room reservations, and use locater files to locate items and people; complete appropriate repair and long distance tally report; assure that telecommunication center equipment is functional.

5 % Time

Function 7:

% Time

Function 8:

% Time

Marginal/Incidental Functions

Marginal/Incidental Functions:

Other functions as assigned.

Qualifications

Required Qualifications:

High School diploma or equivalent. No experience required. Upon employment, successful completion of a minimum of 40 hours of training for a police telecommunications operator as mandated by Texas Commission on Law

Enforcement Officer Standards and Education. Applicants must include in their online resume the following information: 1)Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2)

Education: school name, degree type, major, graduated or not, and hours completed if not graduated. Equivalent combination of relevant education and experience may be substituted as appropriate. Finalist(s) will be required to take a typing test (35

WPM with 7 or less errors).

Preferred Qualifications:

5 years of experience as a police communications operator with any UT System.

Ability to speak English clearly and distinctly at all times. Ability to read and write in

English effectively. Good communication skills. Ability to think and act promptly in emergencies, analyze a situation quickly and accurately, and take or suggest an effective course of action. Good computer skills (MS Word, etc.). Excellent typing and spelling skills.

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