Institutional Development
2003-2004 Planning Priorities
Institutional Development
Institutional Effectiveness / Planning
Research
Public Information
Printing Services
Institutional Effectiveness/
Planning
Purpose
Provide support to faculty and staff in the
implementation of a continuous quality
improvement planning process designed to
document institutional effectiveness.
Institutional Effectiveness / Planning
2003-2004 Objectives
#1 Increase awareness and understanding of
the college’s continuous quality
improvement (IE) planning process
campus-wide.
College Goal #11
Why?
•
Fall 1996 – 192 FT employees
Fall 2002 – 365 FT employees
233 of the 365 (64%) had 0-5 years at CFCC
Today – 381 FT employees
280 of the 381 (74%) have 0-5 years at CFCC
•
2002 F/S Survey - 34% of FT employees
indicated the IE process was “Not Applicable” to
them or ‘Did Not Know”
Why?
Reaffirmation of Accreditation with SACS
depends upon CFCC having a continuous quality
improvement (IE) process that

is college-wide
•
outcomes - focused
•
documents use of results for improvement of
programs and services
#1 Increase awareness and understanding of the
college’s continuous quality improvement process
(IE) campus-wide. (College Goal #11)
•
Comprehensive departmental workshops
•
Additional materials for unit managers to
develop plans
• focused on outcomes assessment
• document use of results for improvement
#2 Provide means for managers to
develop annual budgets via the college
online planning system.
College Goals #3, #11
Why?

Planning online ; budget prep on paper

Provide further evidence that budgeting is
preceded by planning (Principles of
Accreditation)

Provide access to budget spreadsheets
online
•
Transfer existing data to ‘third generation’
•
Implement budget module before January
2004
•
Maintain the system
#3 Inform faculty and staff of
changes to SACS Accreditation
Review Process to prepare for
CFCC’s review beginning January
2005.
College Goal # 11
Why?
Help ensure CFCC receives reaffirmation
of accreditation status with the Southern
Association of Colleges and Schools
(SACS), Commission on Colleges in 2006
with no recommendations.

Schedule department visits to inform faculty and
staff about

expectations and requirements for accreditation

the new Principles of Accreditation

major changes and steps in the accreditation
review process

timeline for CFCC’s next review
With Faculty and staff begin to….



Become very familiar with the new Principles
of Accreditation
Consider the membership of CFCC’s leadership
team
Identify current challenges/issues as possible
topics for a Quality Enhancement Plan
With faculty and staff begin to….

identify areas of non-compliance with the
Principles of Accreditation and take steps
to correct

Evaluate the college IE process and
faculty credentials

Attend SACS Annual Meeting
Research
Purpose
The purpose of institutional research is to
collect, analyze, and disseminate data to
support college planning and assessment
(IE).
Typical Research Activities




Conduct focused
studies
Perform statistical
analysis
Design/implement
surveys
Collect/compile data
to support program
and services reviews



Produce CFCC Fact
Book
Utilize existing data
files (data warehouse,
Prime, Datatel) to
retrieve data and
produce customized
reports
Compile & submit
external reports
#1 Provide research support for
program review and the assessment
of college services.
College Goal #11

collect and compile data for 13 curriculum
programs under review in 2003-2004

Produce program review final reports

Re-design the faculty/staff survey, administer,
analyze data and distribute results spring 2004

With student development and business services,
design, administer, & tabulate a currently enrolled
student survey to assess quality of services
#2 Strengthen the research function at CFCC
and become more visible as a support
service.
College Goal #11

Develop and analyze surveys in a timely manner
to support the continuous quality improvement
process (IE) process

Update/redesign online FACT BOOK

Develop a program to calculate projected FTE and
enrollment

Retrieve data and produce reports from the data
warehouse

Work closely with Student Development

Inform training June 2003

Work with Arts/Sciences to track
performance of students enrolled in distance
education courses
Questions?
Public Information Office
Purpose: to create and maintain a
positive image of CFCC through
publications, news outlets, electronic
media and advertising. The Public
Information Office strives to
promote college programs, services
and events to raise public awareness
of CFCC's educational opportunities.
Goal #12
Foster and maintain a positive public
image of the college and effectively
promote college services and programs to
the community.
Public Information
2003-2004 Objectives

To implement and maintain a broadcastquality video messaging system on the
downtown campus to inform students about
upcoming events, important dates and other
information - ties in with Goal #13
Public Information
2003-2004 Objectives
To produce a new promotional video(s) for
the college
 Re-design the CFCC web site to make it
more attractive and easier to navigate
 Produce a monthly TV program that
highlights current and upcoming events,
programs and people at CFCC

Printing Services
Mission: To serve the college by providing
quality, cost-effective printing and
photocopying for faculty and staff in a
professional, timely manner.
Printing Services
2003-2004 Objectives
To begin to produce 4-color process jobs.
 To have a consolidated Printing/Copy
Center work request form.
 To make liaison with Computer Services so
we can offer online access to our work
request form.

Printing Services
2003-2004 Objectives

To implement a "customer feedback"
system so we can get a feel for what the
school would like as far as enhanced
service, and possibly offer some services
not currently offered.
QUESTIONS?