Learning Resource Center
Carolyn C. Oakley, Director
Mission
The mission of the LRC is to support the mission of
the college and to enhance the teaching/learning
process through provision of adequate, up-to-date
resource collections in formats consistent with
prevailing technologies; provision of access to the
collections of other libraries; to promote userdirected electronic database searching; to provide
instruction in the use of resources to enable users
to function in an information-driven society; and to
promote life-long learning opportunities.
Customers
Our customers are our students, faculty,
staff and the citizens of New Hanover
and Pender counties.
Planning

Bi-weekly staff meeting within each section

Monthly meetings with Director and section
coordinators

Departmental meetings each semester
Evaluation

Comprehensive biannual faculty/staff and
student LRC surveys

Graduate survey annually

Faculty/Staff Survey of CFCC Support
Services annually
NCCCS Performance Measures

The NCCCS Performance Measure that
deals with LRC services is the percentage of
college LRCs meeting the ACRL
Standards for Community, Junior, and
Technical College Learning Resource
Programs.
NC Community College LRCs
are ranked by FTE and then by
rank for each standard:

Excellent Level

Minimum Level

Below Standard
Standards used by NCCCS to
rank LRCs:
Number of book titles
 Number of serial subscriptions
 Expenditures per FTE minus salaries
 Number of library staff
 Square footage

Performance Measures
ACRL
Rank
Excellent
BOOKS SERIALS EXP STAFF SQ FT
85,000
800
9%
24
33,211
Minimum
60,000
500
6%
15
22,140
CFCC
33,531
1999-2000
CFCC
36,878
2000-2001
720
4.5%
13
18,212
721
4.5%
13
18,212
CFCC Rankings in NCCCS
2000-2001
1st in hours open per week (76)
 2nd in students per week (5367)
 2nd in serial subscriptions (721)
 4th in total LRC budget ($1.18 million)
 6th in Library Book Funds ($159,597)
 20th in Audiovisual Titles (5517)
 34th in total Library Books (36,878)

The LRC staff will continue with
its annual activities that assure
the LRC is relevant, current,
proactive and continues to
support the mission of the
college.
In addition, the LRC will provide
the same resources and services
now available at the Downtown
Campus to the North Campus in
the fall of 2002.
LRC Goals for 2002-2003
Goals
Provide adequate personnel, technological
resources and collections to support the
programs at the North Campus to the same
level as the Main Campus LRC supports the
Downtown Campus.
 Develop a Bibliographic Instruction
program that insures every CFCC student
has access to adequate instruction in the use
of library and information resources.

Develop a program of professional
development opportunities for all faculty
and staff provided through the Technology
Training Center
 Open the Television/Video studio and begin
a program of film and video production,
digitizing the media collection and the
recording of classroom and college-wide
activities

Learning Resource Center

Library

Media Center

Technology Training Center
LRC Organization
Library

Reference

Technical Services

Circulation
Reference

Develop a Bibliographic Instruction
program that insures every CFCC student
has access to adequate instruction in the use
of library and information resources

Notify instructors at the beginning of each
semester to schedule Bibliographic
Instruction classes in the LRC

Publicize and schedule open classes
throughout the semester in the use of the
library catalog, NC Live and other web
databases on the student computer toolbar

Update entire reference print collection
during Summer, 2002
Technical Services

Update the Horizon library automation
software from version 5.3 to 7.2

Train staff on new Horizon 7.2 software

Establish procedures for routing serials and
the handling of specialized library materials
to the North Campus Library

Process library materials selected by
librarians to be transferred to the North
Campus Library

Download Serial records into the online
catalog and automate serials checkin

Create vendor records and other computer
set-ups needed to automate Acquisitions
Circulation

Transfer staff, collections and resources to
North Campus LRC and set-up for the
opening day

Automate the circulation of the Reserve
Collection

Train circulation staff in use of Horizon 7.2
Media Center

Open the Television/ Video Studio to offer
television/video production, access to
digitized media collections and recording of
classroom and college-wide activities

Begin basic Graphics Production services
for faculty and staff at the Downtown and
North Campuses

Upgrade graphics software

Equip classrooms at the North Campus with
the equipment needed to provide
multimedia presentations for quality
instruction
Technology Training Center

Consolidate all faculty/staff training in one
location

Acquire additional software for larger
groups to be trained

Investigate funding possibilities for
workshop trainers

Utilize in-house trainers when possible

Develop a calendar of courses scheduled at
least one semester before offered

Upgrade current faculty/staff on new
software and provide training for all new
employees

Provide a home base for Horizon training
for the NCLITN Library Consortium, whose
membership includes Guilford Tech CC,
Davidson CC, Carteret CC and Cape Fear
CC