Motlow State Community College Action Plan & Outcome Assessment Report for Institutional Effectiveness Assessing Year: July 1, 2014 – June 30, 2015 Unit: Fayetteville Site Related Strategic Goal: 1.2 Enhance access to higher education for traditionally underserved populations. Action Plan #: FVCT-02 Action Plan Title: Workforce Development Readiness at the Fayetteville Center of Motlow College Desired Outcome: 50% of the participants in the Workforce Development Readiness Certificate program offered at the Fayetteville Center will complete all four modules and earn the Workforce Development Readiness certificate. Each training class will be meet or exceed 75% in enrollment. 50% of those enrolled in the Workforce Development Readiness training classes offered at the Fayetteville Center of Motlow College will have heard of the program because of initiatives supported by Fayetteville Lincoln County Industry and Educators Partnership. 75% of those who complete the Workforce Development Readiness certificate at the Fayetteville Center of Motlow College will be satisfied with the training they received. Description of Action Plan and Related Activities: Beginning in the fall 2011, the Fayetteville Lincoln County Industrial Development Board, Motlow College, and Lincoln County High School formed an Industry/Educator Partnership. It is the purpose of this partnership to meet two or more times per year to discuss ways to improve our workforce in Lincoln County and Fayetteville. Other members of this partnership include HR Directors and plant managers from our area industry. The estimated budget for this activity will be used to purchase food for meetings and supplies to print flyers to advertise the opportunity to enroll in the certificate program. During these early meetings, several industry issues were discussed. These issues included the need for a trained or educated workforce, lack of soft skills, low number of eligible applicants, and career goals for graduating high school seniors. Several of these issues can be assisted by educators with a plan for training, mock interviews, or job shadowing.(CAT Meeting Notes.pdf, Sign In Sheets.pdf) The Industry/Educator Partnership members requested the opportunity to speak with the Motlow College Director of Career Readiness about the possibility of developing a training program for prospective industry employees. The Workforce Development Readiness Certificate (WDRC) is a result of requests from HR Directors and plant managers in the Fayetteville Lincoln County area. The WDRC is funded through the Department of Labor grant that Motlow College received in the fall 2011. The modules for the certificate were developed and staff located to teach the modules over the winter of 2011/12. The first WDRC was offered at the Fayetteville Center in the spring 2012 semester. A total of 31 participants signed up to enroll in the certificate program. 14 students completed all four modules and received their Workforce Development Readiness Certificate. A WDRC is scheduled to be offered one time each semester at the Fayetteville Center of Motlow College through the fall of 2014. Members of the Industry/Educators partnership as well as outside advertising resources will be used to inform the community of this opportunity at the Fayetteville Center of Motlow College. Team Members: Director of Fayetteville Center, Fayetteville Center staff, Director of Career Readiness, Business and Technology Department Chair, DOL Program Manager. Timeline: Fall 2011 to Fall 2014. Est. Cost: $ 300 per year Budgeted: Included in current budget Evidence of Success: Each training class will be at least 75% full or more. Complete the following after implementation of the action plan. Current Status: Completed Describe Progress: Fall 2014/Spring 2015 No updates. This program was not offered at the Fayetteville Center during the 2014-15 academic year due to low interest from local industry. Spring 2014 0 students completed the WDRC at the Fayetteville Center. None of the four classes were offered at the Fayetteville Center during the planning period. This institutional effectiveness plan will cease at the ending of this cycle. Fall 2013 14 students Enrolled in the WDRC at that Fayetteville Center. First module began Monday, November 5, 2013. Of the 14, 9 completed all four modules. This is a 64% completion rate and exceeds the desired outcome of 50%. (WDRC Fayetteville Roster.xlsx) 14 students enrolled in the WDRC at the Fayetteville Center. The class maximum is 25. This is 56% enrollment. The desired outcome of 75% was not met. (WDRC Fayetteville Roster.xlsx) Of the 14 students enrolled in the WDRC at the Fayetteville Center, 7 students heard of the program because of initiatives supported by the Fayetteville Lincoln County Industry and Educators Partnership (recently renamed to Opportunity Lincoln). This met the 50% desired outcome. (WDRC Fayetteville Roster.xls) Each student was surveyed regarding their satisfaction with the modules. However, the survey results were not tabulated by the Data Analyst. The survey results are attached and upon review appear to favor the training the student’s received. ( WDRC Surveys.pdf, WDRC Surveys module 3.pdf, WDRC Surveys module 1 and 2.pdf) Spring 2013 Due to lack of interest in the program, the modules were cancelled. Describe Needed Changes: No changes needed due to zero interest by local industry. This IE plan will be terminated. Changes will be directed by the Director of Career Readiness to assure the DOL grant requirements and outcomes are met. List of Supporting Documentation: Date Last Updated: 7/14/15