A：Good afternoon. I want to check in. I have a reservation.
B：Name please.
A：Tina Huang.
B：Oh, I am really sorry, madam. Your room isn’t ready yet.
Would you like to go up stairs to enjoy a message before you check in the room?
A：Oh…Can I leave my baggage here? I’m too tired to carry on my huge bags, and
please finish the room as soon as possible.
B：No problem. And I’m really sorry about that. Enjoy your time.