Dialogue2 & Dialogue3 Reception: R Winni: W W: We have a reservation. R: May I have your name? W: Winni Lin. R: Sorry, our room isn’t ready yet. W: But we are exhausted now. R: I suggest that you take a rest in the lobby. W: It’s a good idea. R: I apologized for that. And we provide you a complimentary dinner and breakfast. W: OK.