Reception: Good evening. The Pines Restaurant. How can I help... Caller: Hi. I’d like to book a double room for...

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Reception: Good evening. The Pines Restaurant. How can I help you?
Caller: Hi. I’d like to book a double room for three nights . . . from the 22th to the
25th of August. Do you have any rooms available?
Reception: I’ll just check for you. . . . Sorry, we don’t have any double rooms left for
those dates, but we have a twin rooms.
Caller: Oh, yes. That would be fine. How much is it?
Reception: We can let you have it for the same price as a double.
Caller: Good, thank you.
Reception: Can you give……..
Reception: Hello. The Pines Restaurant. How can I help you?
Caller: Hi. I’d like to book a table for dinner on Tuesday the 14th of February.
Reception: I just check for you, please. For how many people?
Caller: It’s for seven. Can we have a table upstairs.
Reception: Ah … I’m sorry. The restaurant’s closed upstairs this time of year, but I can
still offer you a table for seven, we have a nice table at window downstairs.
Caller: OK, that’s fine. Can I reserve it for eight o’clock, please?
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