姓名：張瓊云／林雅婷 學號：1A3B0047 ／1A3B0040 R: Good Morning! Royal Hotel, May I help you? B: Good Morning! This is Bernard Brown. I want to reserve a room for my wife and myself from May 2 to May 6. R: Four days, right? B: Yes, And I have some requests. The room must have a bath and balcony. R: Ok, I’ll check for you, May2 to May6 for four days, And two people for twin beds. The total is $368. May I take your phone number? B: 01303-87-92-31 R: How would you like to pay? Credit Card or Cash? B: Credit Card, please. Thanks for your help. R: OK, Thanks for your call. Hope you have a nice day.