TeamSTEPPS Essentials Pre- and Post-Test
Name __________________________________
Date _________
This test is designed to measure the essential knowledge contained in the TeamSTEPPS team training
program. For each of the following questions or statements, circle the letter beside the ONE best answer.
1. TeamSTEPPS stands for: Team Strategies and Tools to Enhance Performance and:
A. Patient Satisfaction
B. Patient Syndrome
C. Patient System
D. Patient Safety
E. Patient Security
2. Moving to a team approach results in a number of shifts in traditional work patterns. Which one of the
following is an example of that shift?
A. Sharing information if necessary
B. Improving individual efficiency
C. Focus on improving clinical competency
D. Ensuring equal workloads at all times
E. Self-advocacy to Mutual support
3. Team structure is an integral part of the teamwork process that includes all of the following EXCEPT:
A. Assembling a team
B. Establishing a leader
C. Preventing active sharing of information
D. Assigning roles and responsibilities
E. Identifying team goals
TeamSTEPPS Essentials Pre- and Post-Test
4. Team leaders must possess effective skills regardless of the type of team that they lead. Which one of
the following is one of these skills?
A. Ensure team members focus on their individual performance
B. Make decisions based on input from the team
C. Control all information
D. Prevent challenges to those who have more authority
E. Avoid conflict
5. Team leaders should use debriefs to accomplish all of the following EXCEPT:
A. Reviewing the effectiveness of communication
B. Reviewing whether roles and responsibilities were understood
C. Creating a shared mental model of what should improve
D. Criticizing an individual’s performance
E. Reviewing whether task assistance was sought or offered
6. A nurse working in the Emergency Department overhears the doctor on the team make a misstatement
about a patient, which could result in a medical error and poor outcome. The nurse’s correction of the
misstatement is an example of:
A. Questioning the doctor’s authority
B. Creating conflict
C. Cross monitoring to provide a safety net or error prevention mechanism for the team
D. A breach of etiquette in the Emergency Department
E. Creating consensus
7. Seeking and offering task assistance is a form of providing mutual support. All of the following are
reasons to offer task assistance EXCEPT:
A. People often delay asking for help for fear of appearing incompetent.
B. To prevent errors and support patient safety.
C. To prove your competence to the rest of the team.
D. To prevent work overload and stress.
E. To improve trust and team orientation.
TeamSTEPPS Essentials Pre- and Post-Test
8. The CUS technique is a tool that should be used to do all of the following EXCEPT:
A. Escalate an information conflict into a personal conflict
B. State your concern about a situation
C. Advocate for a patient
D. State why you are uncomfortable about a situation
E. Communicate to all team members that there is a safety issue
9. What is DESC?
A. A conflict avoidance tool that focuses on “you” statements
B. A mnemonic for Describe, Express, Suggest, Contact
C. A conflict escalation tool that uses “you” statements
D. A conflict resolution tool that uses “I” statements
E. An opportunity to criticize other team members
10. What is SBAR?
A. A mnemonic for Situation, Background, Assessment, Results
B. An informal communication tool
C. A standardized tool to communicate critical information requiring immediate action
D. A communication tool that originated in World War I
E. A tool that is unique to healthcare communication
11. Handoffs include the transfer of information, accountability, and responsibility. An effective handoff of
information is best executed with the following:
A. Call-out
B. Check-back
C. Huddle
D. SBAR
E. I PASS the BATON
TeamSTEPPS Essentials Pre- and Post-Test
12. TeamSTEPPS Essentials is a condensed form of the TeamSTEPPS curriculum, which explains
A. The three key principles of TeamSTEPPS
B. Tools that can be used to overcome barriers to team effectiveness
C. Tools that can be used to ensure clinical competence
D. That patient safety is only dependent upon individual competence
E. That team effectiveness is dependent upon formal leaders