Imaging Project Requirements CONTENTS SECTION 1 - GENERAL 2 SECTION 2 – IMAGING PIQ ANALYSIS 2 SECTION 3 - OVERVIEW 3 SECTION 3 - DOCUMENTS 4 SECTION 4 – WORKFLOW 4 SECTION 5 – HARDWARE/SOFTWARE RECOMMENDATIONS 5 SECTION 6 – HUMAN RESOURCES 5 SECTION 7 – SECURITY 6 SECTION 8 – TRAINING 7 Section 1 - General Department: Date: Author: Section 2 – Imaging PIQ Analysis This is the business process surrounding an imaging related PIQ. Once the PIQ has been authorized and assigned a request manager: 1) Customer will be asked to complete the Imaging Project Requirements questionnaire. May require one or more meetings, phone calls and/or emails to discuss concerns or clarify issues. 2) Meet with Dick Johnson, a member of the AIS group and other appropriate IT resources to discuss impact of adding new customer to the Nolij environment. An estimate of additional server, hardware, storage, etc. will be determined and referred to as a one time implementation cost. 3) One time implementation costs are shared with customer. Demonstration phase will only move forward if budget is available and customer agrees to the total cost of implementation. 4) Provide a demonstration of the product to the customer. At this point, it can be determined via consensus if Nolij is the desired solution to the customer’s imaging needs. 5) Discuss involvement and resources with AIS team (timeline of their availability, hours involved, etc). Include additional IT resources as appropriate; such as if new DASD or a new interface is required. Discuss Nolij implementation with customer. Include details related to data to be imaged, workflow needed and timeline from initial testing until go-live. This is for your records only, no response to the above analysis should be recorded. Section 2 - Overview The goal of Document Imaging in this Department. Why is Document Imaging the preferred solution. How will implementing this solution improve office processes and service to students. Potential barriers to the Project. Priority of Document Imaging Project within this department. Define the scope of the project. (Which specific documents are to be included and which are not?) List the departmental stakeholders. Section 3 - Documents Number (by type) of documents to scan initially. Number (by type) of documents to scan per year. If any non-standard documents, list sizes. List (electronic preferred) of documents to be imaged. Approximately how long will these documents be retained in paper format and where will they be housed? Section 4 – Workflow Will Workflow be included in implementation? Yes No Current workflow or similar documentation on current document processing. Section 5 – Hardware/Software Recommendations Hardware Scanner: (based on Section 2 above) Monitor: PC: Estimated File Server space for the first year: Note that Nolij recommends assuming 9GB per 100,000 scanned images. Software: JMU IT staff are responsible for installation of Nolij Web software on department machines. This includes any related software necessary for the application to run. Section 6 – Human Resources Staff and/or number of hours available per week for implementation. Departmental staffing commitment to this project. Describe the proposed development and implementation process and schedule, including steps to be taken prior to starting imaging. Where appropriate, explain the significance of the schedule dates chosen. Describe your anticipated testing and acceptance plans for implementation. Note that based upon information given above, the department will be responsible for staffing personnel necessary for functions related to document imaging. Section 7 – Security Define who will need access to the imaging software, particular types, all types, etc., as well as other software permissions. (Give names and e-IDs of users and define forms allowed to access and read-only or read/write. - see Document Permission Template) Are there users outside of your department that would need access to the scanned documents? How much technical support would you expect with the document imaging project, both during implementation and on-going maintenance/support? (Someone on-site to assist with setup and training, someone available to answer questions, mixture of the above...) Section 8 – Training What type of training is preferred and how many users will need to be trained? (Train-the-trainer, written documentation, group presentation, one-on-one, etc.) Please note that while IT resources are available to assist with the initial training (including sample scans), once the imaging solution is live in your department, your department is responsible for the scanning of all documents.