Program Outcomes for Bachelor of Business Administration, Marketing Upon successful completion of this program, students will be able to: 1. demonstrate understanding of the function of marketing in the firm and in society; 2. apply a case analysis format to identify problems, analyze the micro- and macroenvironmental factors, generate and evaluate feasible solutions to address the problem, and recommend the most feasible short-term and long-term solution for a firm; 3. evaluate contemporary marketing practices for legal and ethical adherence; 4. apply critical thinking to marketing strategy, developing sound and viable segmentation, targeting, and positioning decisions; 5. compose and write structured, comprehensive marketing plans for service-based businesses, new products, and international markets; 6. collaborate successfully with teams of students from both Business and other disciplines; 7. identify required research options to understand consumer behavior habits, needs, perceptions, attitudes and perceptions, and alternatively, to access secondary data sources or design and conduct primary research as needed; 8. present a persuasive analysis of a marketing problem/situation through interpersonal communication and more formal presentation techniques; 9. sell themselves and/or a product or service using a consultative/strategic selling process, which involves a range of steps, including precall planning, questioning, listening, negotiating, overcoming objections, and closing.