Fill Request with Another Available Copy
Improved Functionality in Voyager 6.1
• If the requested copy is not on shelf,
Voyager 6.1 allows you to check for
another available copy without leaving the
callslip module.
To check for another
available copy at your
location, click on
“Select another item
from this Bib” from the
Edit menu.
The “Link Item” dialog box
appears; there is another
available copy at your
location, and it does not
require reassignment to
another queue. Click “Link
Item and Process Request.”
Callslip Reassignment
New Functionality in Voyager 6.1
•
This functionality is very useful for institutions with more than one callslip
queue. For example, if a request comes to Location A’s callslip queue, but
the book turns out to be not on shelf, the operator can easily check to see if
there is a copy available in Location B at that institution, and reassign it to
Location B’s callslip queue.
•
In the following scenario, a callslip appears in the callslip queue for UIUC’s
Oak Street High-Density Shelving Facility. Because this is a storage facility,
we prefer to fill requests with another copy on our campus if one exists. The
new callslip reassignment functionality makes this quite easy.
•
Callslip reassignment only works between multiple callslip queues at the
same institution. It does not allow you to transfer the request to another
CARLI school. This scenario is still handled via Voyager’s request
promotion functionality.
A callslip request for this book
appears in the queue for
UIUC’s Oak Street HighDensity Shelving Facility.
Before filling, the operator can
check to see if another copy
is available at one of UIUC’s
other libraries.
From the Edit
menu, click on
“Select another
item from this
Bib.”
Another available copy is
held by the Main Stacks
location. Click “Link Item”
to link the request to the
Main Stacks copy.
Voyager has linked the
request to the copy in
the Stacks location;
request continues to
reside in the Oak Street
callslip queue until it is
reassigned to the
Stacks queue in the
next step.
From the Edit menu,
select “Reassign
Request.”
A dropdown list of all
available local callslip
queues opens. Select
the callslip queue to
which you want to
reassign the request.
The call slip
disappears from the
Oak Street queue
and reappears in the
Stacks queue with
the notation
“REASSIGNED” on
the top line of the
request information.
To see which callslip queue reassigned
the request to your queue and when,
select “View Reassignment History” from
the Edit menu.
The “Reassignment
History” dialog box opens
and displays the date/time
of the reassignment, the
original queue, and the
operator’s ID who
reassigned the request.