VALENCIA COMMUNITY COLLEGE
Annual Department Action Plan (DAP)
This form provides a documentation template for annual Department Action Plans (DAPs) designed to assess unit outcomes that are designed to impact the
learning environment and improve the educational programs and processes of VCC. Initial information and projections describe the PLANNING PHASE of the
process. At the conclusion of the project/activity time frame initial information and projections will be updated by completing an EVALUATION PHASE
including modifications, outputs and outcomes. Both planning and evaluation information will be organized according to parallel criteria including: (1) a formal
goal statement, (2) outcome measures, (3) collaboration with stakeholders, (4) evaluation methods and (5) use of results for improvement of unit performance in
meeting established outcomes. The overall process will effectively review and document specific measures of educational effectiveness.
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------UNIT: Student Affairs
STEWARD: Dr. Sonya Joseph
TITLE OF PLAN: Online New Student Orientation
SUPPORTED BY COLLEGE FUNDS (If applicable, please provide approved amount):
DATE: May 2008
CRITERIA
1. Goal-principal purpose and objectives
of plan
2. Outcome Measures-how plan will be
reviewed and measured outcomes
PLANNING PHASE
Initial Information and Projections
Creation of an online New Student Orientation program
that engages students in the beginning stages of their entry
into college. The online NSO will: 1) focus on
communicating time-specific and level-specific
information to students in an effective manner; 2) be the
first step in a first-term communication plan designed to
communicate with students throughout the admission,
registration, and course-taking process.
EVALUATION PHASE
Modifications, Outputs, Outcomes
Created and implemented a New Student Orientation
for students testing into one or fewer preparatory
courses.
1. Implementation of an online NSO by July 1, 2008.
2. NSO program that will give students choices as to how
to participate in New Student Orientation.
3. Program designed to meet individual needs of incoming students.
4. Communication plan that continues to provide
“orientation” information throughout the student’s first
term.
1. Soft opening of the online NSO on February 12,
2008. Approximately 41 students have completed the
online NSO.
2. New students currently have 2 options for NSO:
on-campus and online. Transfer students are able to
participate in an online NSO and then have a follow
up advising session on a campus. Beginning Fall 2008,
students testing into 2 or more preparatory courses
will have a special on-campus orientation.
3. Program designed to meet the needs of the entering
students.
4. NSO Managers trained on Atlas groups and
communication plan is being developed.
3. Collaboration with
Stakeholders-individuals and groups
involved in the planning and
implementation
OIT, Instructional Design, College Transitions,
Alternative Delivery and Distance Learning, Deans of
Students, New Student Orientation Managers, Student
Development, Student Affairs staff
Collaborated with all staff listed.
4. Evaluation-process employed to
evaluate effectiveness
1. An evaluation will be used to determine students
experience with the online NSO.
2. Benchmarks will be set to determine choice of online
versus choice of on-campus NSO.
3. Retention study looking at students taking online vs.
students attending on-campus NSO.
1. Online NSO evaluation created and implemented.
Waiting for initial results from soft opening.
2. Collecting data on student choosing on-campus
NSO who are eligible for online; collecting feedback
from these students as to why the choice of oncampus.
3. Too early for a retention study at this point. Plans
for retention study are being made for later Fall 2008.
5. Use of Results-how plan will/has
impacted learning environment of VCC
and improvement of the educational
programs and/or processes
1. Will determine if online NSO is effective in moving
students seamlessly through the enrollment process.
2. Will determine if students are successfully managing
the first term of classes.
3. Will use evaluation and benchmarks to determine
additional online services to create.
Too early to determine results.
UNIT: Student Affairs
STEWARD: Dr. Sonya Joseph
TITLE OF PLAN: Atlas Tab Redesign Strategic Plan
SUPPORTED BY COLLEGE FUNDS (If applicable, please provide approved amount):
DATE: May 2007
CRITERIA
PLANNING PHASE
Initial Information and Projections
Develop a strategic plan that will guide the continuous
renewing of Atlas Content.
EVALUATION PHASE
Modifications, Outputs, Outcomes
Established a charter and organizational document
for Web Portal Advisory Group (WPAG).
2. Outcome Measures-how plan will be
reviewed and measured outcomes
1. Atlas Registration Tab will be intuitively redesigned to
be in line with enrollment processes and provide seamless
registration process for all students.
2. Strategic Plan developed to guide the redesign of the
other Atlas Tabs. Plan will include order of review, team
assigned to edit and update, primus responsible for
continuous maintenance of content.
3. Implementation of Content Management System.
1. Registration Tab redesigned and implemented.
2. WPAG charged with reviewing and redesigning
Atlas content to meet student and staff needs.
3. Have not implemented CMS.
3. Collaboration with
Stakeholders-individuals and groups
involved in the planning and
implementation
4. Evaluation-process employed to
evaluate effectiveness
OIT, College Transitions, Answer Center Managers, New
Student Orientation Managers, Student Development,
Student Affairs staff, students
All stakeholders involved in WPAG including
Marketing and Media Relations representative.
1. Survey of students to determine usefulness of Atlas and
to suggest additional content and content presentation.
2. Survey added to NSO communication plan that
addresses ease of registration for students.
1. Atlas survey questions on NSO survey (out of 125
random surveys 82% (103) students stated they are
comfortable using Atlas and 83% (104) students
stated they understand the LifeMap tools available to
them).
2. Registration questions on NSO survey (out of 125
random surveys 94% (118) students stated the
registration process was clear to them).
5. Use of Results-how plan will/has
impacted learning environment of VCC
and improvement of the educational
programs and/or processes
1. Continuous improvement and updating of Atlas
content.
2. Ease of use for students.
1. Goal-principal purpose and objectives
of plan