VALENCIA COMMUNITY COLLEGE Annual Department Action Plan (DAP) This form provides a documentation template for annual Department Action Plans (DAPs) designed to assess unit outcomes that are designed to impact the learning environment and improve the educational programs and processes of VCC. Initial information and projections describe the PLANNING PHASE of the process. At the conclusion of the project/activity time frame initial information and projections will be updated by completing an EVALUATION PHASE including modifications, outputs and outcomes. Both planning and evaluation information will be organized according to parallel criteria including: (1) a formal goal statement, (2) outcome measures, (3) collaboration with stakeholders, (4) evaluation methods and (5) use of results for improvement of unit performance in meeting established outcomes. The overall process will effectively review and document specific measures of educational effectiveness. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------UNIT: Student Services – East Campus STEWARD: Linda Vance TITLE OF PLAN: New Student Orientation (NSO) SUPPORTED BY COLLEGE FUNDS (If applicable, please provide approved amount): DATE: September 1, 2006 CRITERIA 1. Goal-principal purpose and objectives of plan 2. Outcome Measures-how plan will be reviewed and measured outcomes 3. Collaboration with Stakeholders-individuals and groups involved in the planning and implementation 4. Evaluation-process employed to evaluate effectiveness 5. Use of Results-how plan will/has impacted learning environment of VCC and improvement of the educational programs and/or processes PLANNING PHASE Initial Information and Projections Refine New Student Orientation sign up process to improve communication with our new students. Our students will be able to register for NSO easily. System will generate paperwork with scores and course placement. NSO managers, Chanda Torres and programmers. Include question on NSO evaluation to ask students about their experience with NSO sign up. Students will be able to use technology through ATLAS to reserve a space in NSO. Students will begin to use ATLAS and realize its importance as a communication and learning tool early in their time at Valencia. Page 3. Annual Report summary 0607 East Campus Student Services EVALUATION PHASE Modifications, Outputs, Outcomes Before: Sign up outside of ATLAS, FTIC sometimes ended up in transfer orientations with no placement scores. Transfer students often did not do their online piece before showing up for the on campus piece. Now: Sign up is within ATLAS, so must be a student with test scores. -System distinguishes LOEP scores and tells student to call advisor if level 4 or below. -Reduced human error – test scores printed on paperwork. -System pulls from SAAADMS - fewer problems with FTIC in transfer orientations. -Transfer students now have to do the online portion prior to being able to sign up for the on campus portion. -Training has been done on how to search for NSO time, date, location and attendance. Security, Atlas lab staff, Peers, Answer Center, Advising staff, OSD, front office staff, Career Center and Enrollment Management. They report that they have already been using this tool to help students. Challenges: Evaluations already done in the workbook. Will incorporate question in next printing. Insights: It takes time to do something well and we are at the mercy of people who support technology (David Speight). Bribery helps: Dinner at Sam Snead’s and Cruise tickets.