Module & Pricing Reference Sheet RFP #15-15, Enterprise Content Management System Module & Pricing Reference Sheet Description or Name of Service Required Listed below are the following requirements: Service Requests, SR 1-12 Base Installation, BI 1-3 Available Training, AT 1-6 Required Features, RF 1-47 Desired Features, DF 1-22 (See Vendor Questionnaire, Section 5) EXAMPLE: Need to be able to do ABC, DEF , MNO, and XYZ Pricing Instructions Prospective Vendor is to list: - all required module/s needed to accomplish the District's requirements. Include the module name, the latest stable version of the module, and price for each module. e.g. “ABC Module V. 2.2: $2,000” - also list if a function/feature is part of the “Base Installation”, only obtainable by "Custom Build" or "Not Available." EXAMPLE of response: ABC V.2.3 Module: Part of Base Installation (and/or) DEF V.2.3 Module: $2,500 (and/or) MNO V.2.3 Module: See RF# (and/or) Custom build - $100/hr. (20 hr. estimate) (and/or) Not Available Service Requests (SR) - Estimate of District's requirements Module Name(s) & Version Price (module price or cost to custom build) SR1 Work with District to identify, build and integrate the ECM system into District environment: Identify All Perquisites Build Dev Environment/Servers Integration with Enterprise Architecture (CAS/AD, PeopleSoft) MiraCosta College 31 Module & Pricing Reference Sheet RFP #15-15, Enterprise Content Management System SR2 Work with District to Migrate from existing iLinx system to new ECM: iLinx Servers; Clone & Create iLinx Dev System Taxonomy Review Installation of ECM Application Work with District on Discovery (~1,557,213 Documents) Taxonomy Discovery Taxonomy Sign Off Work with District on Implementation Configuration & Creation of migration scripts Configure Extraction Utility/Tools Extract Processes Import Processes Test Conversion Modifications (ex. to autofill file ) Configure User Groups and Security - 169 existing users, 39 user groups, 11 Managers, 8 departments SR3 Work with District on Testing new ECM System: Training for Data Verification (sample conversion) User Acceptance Testing (UAT) End User Training Production Conversion Migrate Configuration to Production Confirm Imports (Sample Data) Bulk Conversion Run progress/exception reports Run and Confirm Validation Reports Customer Verification Roll Out SR4 (If features available) Work with & Train District staff, to configure & implement EDI & XML file exchange components (If features available) Work with & Train District staff, to build & implement features associated with - Transfer Credit solution/components SR5 SR6 (If features available) Work with &Train District staff, on how to configure & implement MS Outlook & MS Office integration SR7 (If features available) Work with & Train District staff, to configure & implement to use of Barcodes with our paper documents (If features available) Work with & Train District staff, to implement Electronic Signature features SR8 SR9 Work with & Train District staff, to create & implement Electronic data-entry Forms SR10 Work with &Train District staff, to implement & use basic ECM functionality, account mgmt., scanning/indexing, exedra Work with &Train District staff, to create & implement a Workflow of an existing business process, FinAid solution- Student/Parent IRS Tax Transcript Submission SR11 SR12 Work with & Train District staff, to implement 3 Business Activity Monitoring (BAM) dashboards that contain key performance indicators (KPI) - 1 for A&R, 1 for Fin-Aid, 1 for Counseling MiraCosta College 32 Module & Pricing Reference Sheet RFP #15-15, Enterprise Content Management System Base Installation (BI) BI1 Student Services (Phase 1): - 169 existing users accounts (View Requests, Read, Write, Edit) 9 Organizational Units: (8 departments within 3 Divisions) 18 Managers, (Management Functionality/ Power Users) 39 user groups, 4 Function Designer/Application Admin Accounts (include a 15% expected growth) BI2 Student Services (Phase 2, Additional but Separate): 53 accounts added into ECM system: Student Support: Health Services - 1 Mgr./p. user & 4 staff School Relations/ Diversity Recruitment - 1 Mgr./p. user & 3 staff Initial Fees License Fee Counseling & Student Development: Extended Opportunities & CalWorks - 1 Mgr./p. user & 13 staff Service Learning - 1 Mgr./p. user & 5 staff Student Activities - 1 Mgr./p. user & 2 staff Transfer Center - 1 Mgr./p. user & 9 staff Disabled Student Programs & Services - 1 Mgr/p. user & 10 staff BI3 Business & Administrative Services (Phase 3, Separate): 79 accounts added into ECM system: Fiscal Services – 1 Mgt/P. User & 13 Staff Risk Management - 1 Mgt/P. User Cashiering Services - 1 Mgt/P. User & 5 staff Facilities - 1 Mgt/P. User & 40 staff Human Resources - 1 Mgt/P. User & 4 Staff Material Management - 1 Mgt/P. User & 10 Staff Available Training (AT) AT1 On-site Group Training AT2 On-site Individual Training AT3 On-site Bucket of Hours: Hands-on Training AT4 Live on-line/web-x/phone confining AT5 Off-Site Training Centers - Individual Training AT6 Off-Site Training Centers - Group Training Required Features (RF) Type/Unit Est. Hours Module Name(s) & Version Unit Price Price (module price or cost to custom build) Data Imports & Data Exports Features RF1 Capable of doing Optical Character Recognition (OCR), with the ability to identify characters on a document with at least 85% accuracy. RF2 Ability to save file as an image format (ex. TIF, JPG, PNG, GIF…) RF3 Able to import and export data files using PDF format Data & Digital Asset Editing features MiraCosta College 33 Module & Pricing Reference Sheet RFP #15-15, Enterprise Content Management System RF4 Ability to save, retrieve and index documents in their native format RF5 Ability to certify (mark) an original document, to meet legal requirements. Document annotation and redaction functionality, to add information to a document, while retaining an unaltered original document (Layers of Annotation) RF6 RF7 RF8 Version Control capabilities Ability to store unaltered original document and automate creation of additional copies when document is modified or annotated. RF9 Have image-enhancement tools to straighten or sharpen an image RF10 Compatible with MS Outlook, ability to save, index, archive and retrieve emails or their attachments in their native format, while working within Outlook Data Loss Preservation Features RF11 Capable of automatic backups of the ECM documents/files, to prevent accidental data loss RF12 Ability to define and enforce document retention policies, specific to particular document classes or document types Workflow Tools RF13 Workflow module that supports parallel and sequential execution paths RF14 Business Activity Monitoring with real-time view into Workflow queues, providing immediate information about the status and results of critical business processes RF15 Printable Report to graphically model on critical business data RF16 Ability to notify/alert user when there is a work request and when work requests have been met or when data elements do not reconcile within a tolerable threshold. Collaboration Components RF17 Electronic data entry forms, viewable via a web browser RF18 Ability to send notifications alerts via email, for example, set reminders or the status of a work request has changed RF19 Ability to continue working when workstations loose network connectivity ( work off-line) then re-sync content when network connectivity is restored. Security RF20 Digital / Electronic Signature functionality RF21 Granular role-based security access features RF22 Ability to grant or deny access (view, edit or change) objects and/or application features, to "Individuals" and/or "Groups" RF23 Ability to audit and report on "All users", interactions with the system, this should include the capture of username and timestamp and description of activity. Example of activities: add/edit/delete digital asset records or when there are changes with the ECM functions. RF24 Ability to use encryption for all documents/files MiraCosta College 34 Module & Pricing Reference Sheet RFP #15-15, Enterprise Content Management System RF25 Ability to store application logs on a remote system/s Compliance RF26 Compliant with FERPA RF27 Compliant with HIPPA Integration & Compatibilities RF28 Compatible with the District’s Financial, HR, Fin-Aid and Student PeopleSoft ERP system (9.x and PeopleTools 8.5x) including any related upgrades/fixes/patches/new functionality as well as the following: 1) Oracle Database 11g 2) PeopleSoft Modules unique to California RF29 Compatible with Ellucian Degree Works RF30 Compatible with the following Microsoft products: 1) Microsoft Server 2003, 2008 and 2012 2) MS Active directory 2003, 2008 and 2012 3) MS Exchange 2013 5) MS SQL Server 2012 and later 6) Windows 7 & 8 7) MS Office Suite RF31 Accessible via a workstation-based client and platform: Developer supported versions of MAC OSX RF32 Compatible with Developer supported versions of browsers via http/https: Internet Explorer, Google Chrome, Mozilla Firefox RF33 Additional software/hardware compatibilities: 1) Adobe 2) Trend Micro antivirus software 3) Mobile devices: i. Apple ii. Android iii. Windows RF34 Cisco UCS Blade Severs RF35 VMware platform RF36 SAN – PureStorage SSD RF37 Cisco switches at the core and edge RF38 LDAP integration required, single sign-on using Shibboleth preferred RF39 1 to 10Gbps network connections between buildings RF40 200Mbps to 1Gbps between sites (3 remote sites) RF41 Scanners – Fujitsu, Panasonic, and other District supported scanners Help & Support RF42 Support via Email RF43 Support via FAQs RF44 Support via Telephone RF45 At minimum, customer support that is available Monday through Friday from 7 am to 6 pm Pacific Standard Time (PST) Three year minimum notification for end of life of product. RF46 Development & Testing MiraCosta College 35 Module & Pricing Reference Sheet RFP #15-15, Enterprise Content Management System RF47 Have the ability to "clone" production system, only for development & testing of new features Desired Features (DF) (see Vendor Questionnaire, Section 5) Module Name(s) & Version Price (module price or cost to custom build) DF1 DF2 DF3 DF4 DF5 DF6 DF7 DF8 DF9 DF10 DF11 DF12 DF13 DF14 DF15 DF16 DF17 DF18 DF19 DF20 DF21 DF22 MiraCosta College 36