8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 Small Business Entrepreneurship and the Internal Determinants of International Behaviour Michela C. Mason, Department of Biology and Agro-industrial Economics, University of Udine, Italy, +39 0432 558325 Rubens Pauluzzo, Department of Economic Sciences, University of Udine, Italy, +39 0432 249590 ABSTRACT The role of Italian small and medium enterprises (SMEs) in the international economic environment has attracted many scholars for its peculiarities. In particular, their development and longevity paths are critical to a better understanding of the main characteristics of the global economy. Although they manage many of the same issues of other companies, they must also face specific problems, mainly related to their status and to the entrepreneurial behaviour of the firm owners. Nevertheless, few empirical studies have stressed the importance of human resources and entrepreneurial behaviour for the performance and growth of Italian SMEs, especially in the international environment, where keen competition and difficulties of reaching the necessary resources are often insuperable barriers for SMEs. The main goal of this study is to suggest a “holistic” model, in order to analyze the relations between the internal determinants of the internationalization process of SMEs, by integrating the individual-level with the firm-level features. The analysis, based on the theories of individual cognitive aspect, international expansion and business strategy, explores the process of internationalization of SMEs from a cognitive perspective. Therefore, the study aims to provide a better understanding of the deepest reasons that lead entrepreneurs towards distinctive paths of international development. Finally, the present study stresses the central role played by individual expectations and risk perception in understanding the international expansion strategies of SMEs. In particular, it considers some significant relationships between international processes, human capital and the role played by the firm owner. October 18-19th, 2008 Florence, Italy 1 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 1. INTRODUCTION Export Marketing literature has distinguished the main determinants of firm export behaviour in two categories: internal and external determinants. Macroeconomic literature has widely considered the external determinants, whereas Management scholars have mainly focused on the internal determinants. The growing importance of these internal factors, to support the international development of SMEs, offers interesting research ideas. The organizational structure, together with management characteristics, entrepreneurial behaviour and human capital represent some of the most relevant elements tightly linked to the international performance of the firms. Although SMEs manage many of the same issues as other companies, they must also face specific problems, mainly related to their status and to the entrepreneurial behaviour of firm owners. Nevertheless, few empirical studies have stressed the importance of human resources and entrepreneurial behaviour for the performance and growth of Italian SMEs, especially in the international environment, where keen competition and difficulties of reaching the necessary resources are often insuperable barriers for SMEs. The main goal of this study is to suggest a “holistic” model, in order to analyze the relations between the internal determinants of the internationalization process of SMEs, by integrating the individual-level with the firm-level features. The analysis, based on the theories of individual cognitive aspect, international expansion and business strategy, explores the process of internationalization of SMEs from a cognitive perspective. Therefore, the study aims to provide a better understanding of the deepest reasons that lead entrepreneurs towards distinctive paths of international development. Finally, the present study stresses the central role played by individual expectations and risk perception in understanding the international expansion strategies of SMEs. In particular, it considers some significant relationships between international processes, human capital and the role played by the firm owner. Our sample frame consisted of 150 SMEs from the Italian region of Friuli Venezia Giulia, with particular regard to the provinces of Udine and Pordenone, associated with the family business centers of the most significant sectors. The surveys were submitted to a panel of 1509 firms, with an overall response rate of about 10%. October 18-19th, 2008 Florence, Italy 2 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 2. LITERATURE REVIEW The analysis aimed at deepening what are the main factors of international success for SMEs. In fact, the openness towards foreign markets is a strategic choice for SMEs, aimed at, on the one hand, supporting fundamental development paths, and, on the other hand, protecting their businesses (Skrt and Antoncic, 2004). The literature offers a vast and composite theoretical framework, in which the various approaches agree in suggesting the central role and influence played by the family ownership in this process. In particular, at the SMEs level, the human capital, mainly due to the owner, is the main source of competitive advantage. In these companies, in fact, the owner does not only invest in the firm activity, but also acts as the main, though not exclusive, decision maker and business manager (Glancey, 1998; Miesenbock, 1988; Prince and Van Dijken, 1998; Reid, 1981; Westhead, Binks, Ucbasaran, and Wright, 2002). Several contributions on this matter highlight different aspects of the entrepreneurial role, such as the strategy followed (Baird, Lyles, and Orris, 1994; Tyebjee, 1994), managers attitudes (Bijmolt and Zwart, 1994; Ogbuehi and Longfellow, 1994), responsibilities (Dhanaraj and Beamish, 2003) and international experiences (Qian, 2002; Reuber and Fischer,1997) as well as other elements of human capital (Andersson, 2000; Bilkey and Tesar, 1977; Cavusgil, 1993; Herrmann and Datta, 2002; Manolova, Brush, Edelman, and Greene, 2002; McAuley, 1999; Moini, 1995; Trevino and Grosse, 2002)1. Considering the studies focused on identifying the success factors of internationalization, it is therefore possible to detect an evolutionary path characterized by the gradual transition from tangible determinants (foreign markets, export incentives) to more intangibles dimensions, such as demographic features and psycho-cognitive aspects of management (Dichtl, Koglmayr and Muller 1990; Muller 1991). In order to better understand the main reasons for success in the international markets, it is necessary to develop a model able to consider several variables explaining the complexity of the phenomenon. The number of variables is a fundamental prerequisite in business studies, because the development of these organizations is influenced by various factors which constantly interact with each other and with the external environment (Macharzina and Engelhard, 1991). In order to analyze the international performance of SMEs is therefore necessary to, on the one hand, select a suitable set of variables and, on the other hand, to apply a specific statistical method. Several studies suggested different methods to identify the dependent October 18-19th, 2008 Florence, Italy 3 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 variable (international performance) because, since its introduction (Tookey, 1964), a universally shared conceptualization has not been developed (Cavusgil e Zou 1994; Shoham, 1998). As a result, we would like to suggest a frame of reference of the most important studies focused on the determinants of export success. Some of these analysis are presented in table 1. With reference to the theoretical framework presented, we have developed a multidimensional model able to integrate two levels of analysis: the firm level and the individual characteristics level. In particular, the analysis has distinguished between the “observable” or objective management dimension and the subjective one, emphasizing the relevance of psycho-cognitive aspects. In accordance with the upper echelon theory (Hambrick and Mason, 1994), the study has therefore accepted the assumption that the individual characteristics affect business attitudes, strategic choices and business performance. Revising the approach suggested by some authors (Aabay and Slater, 1989; Bijmol and Zwart, 1994; Holzmüller and Stottinger 1996, 2001), the model identifies several explanatory variables, emphasizing the importance of subjective entrepreneurial characteristics, international activity, firm characteristics and objective entrepreneurial characteristics that have a direct and mediated effect on international performance. The study also deepens an issue only marginally considered by the literature: the bond between firm characteristics and international activity. In particular, with reference to the results of various studies (Katsikeas, Deng and Wortzel, 1997; Wolff and Pett, 20002), the analysis has accepted the assumption that smaller dimensions (small number of employees) are positively related to international activity. This suggests that SMEs do not follow competitive paths based on their dimensions, as larger companies usually do, but, in order to find the needed resources at lower costs, they show an interesting orientation to international activity. This supports the hypothesis that the international activity of SMEs is dominated by a resource seeking orientation, influenced by the comparative advantages that can be reached in terms of factor costs and especially of labour costs. The model analyses the relationships between the following set of variables and international performance3: Firm Characteristics (company size, age, degree of innovation/technology); October 18-19th, 2008 Florence, Italy 4 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 Objective Entrepreneurial Characteristics OGG (education, age, work experience, international experience); Subjective Entrepreneurial Characteristics SOG (proactivity, risk acceptance, tolerance for ambiguity, initiative, personal development, relationship with uncertainty); International Activity INT (internationalization methods, expansion strategies, international planning, internationalization motivations, resource seeking orientation, foreign procurement). International Performance IP (export sales/total turnover, international market share) 4. Structural equation modeling (SEM) was used to test the relationships between observed and latent variables. In particular, the analysis focused on a latent structure model with explicit causal relations, developed with LISREL 8.51 (Jöreskog and Sörbom, 2001, Corbetta, 2002). LISREL is particularly suitable for the purpose of the analysis, because the explanatory investigation requires an identification of those variables that can be considered as “cause” and those variables that can be considered as “effect”. The model identified with the relevant determinants of international performance is presented in Figure 1. 3. RESEARCH METHODOLOGY From a panel of 1509 small and medium enterprises from the Italian region of Friuli Venezia Giulia (853 from the province of Udine and 656 from the province of Pordenone), 150 SMEs, associated with the family business centers of the most significant sectors, have been surveyed. Data were collected by submitting a questionnaire to firm owners in the period January-December 2007. The empirical analysis is based on multivariate statistics. Factor analysis with varimax rotation has been performed to identify the five dimensions: firm characteristics (IMP), objective entrepreneurial characteristics (OGG), subjective entrepreneurial characteristics (SOG), international activity (INT) and international performance of the firm (IP). The reliability of each factor has been tested with Cronbach’s α coefficient. Table 2 shows the results of factor and reliability analysis 4. MEASURES AND RESULTS October 18-19th, 2008 Florence, Italy 5 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 The estimated structural equation modeling (SEM), analyzed with LISREL 8.51, follows a logic based on two steps. The first one is related to the process for estimating parameters, which takes place through an interactive procedure aimed at minimizing the gap between data produced by the model and observed data. The second step is based on a comparison of the theoretical model with the data observed. If the gap between the matrix of the observed covariance and the expected matrix, generated by the program, is higher than the gap attributable to the stochastic error, the model is rejected. The analysis will then determine if the model is able to represent the examined phenomenon, through four different kinds of fir indices. These indices are represented by the χ ² test, the Overall model fit indices5, the Incremental fit indices6 and the Residuals indices7. LISREL model consists of two parts: the structural model and the measurement model. The structural model submits all the causal relations between endogenous and exogenous latent variables. The measurement model analyzes the links between latent and observed variables. The abbreviations commonly used by LISREL are listed in table 3. The measurement model aims at explaining if the observed variables can effectively measure the latent variables. With reference to our study, the measurement model analyzes the bonds between the subjective entrepreneurial characteristics (SOG), the international activity of the firm (INT), the performance of the firm on the international markets (IP), the objective entrepreneurial characteristics (OGG), the firm characteristics (IMP) and their observed variables. As we stated above, Structural equation modeling (SEM) is a statistical technique for testing and estimating causal relationships using a combination of statistical data and qualitative causal assumptions. In order to provide the fullest evidence of measurement efficacy, before testing the complete model, it should be useful to test also each latent variable. Subjective entrepreneurial characteristics (SOG) has been conceptualized as a second-order model, explained by six observed variables. The fit statistics for the model are RMSEA = 0, 90% Confidence Interval for RMSEA (0; 0.0062), NFI = 0.96, NNFI = 1, GFI = 0.99, AGFI = 0.97, confirming a very good model-data fit. International activity (INT) has been conceptualized as a second-order model, explained by six observed variables. The fit statistics for the model are RMSEA = 0.046, 90% Confidence Interval for RMSEA (0.02; 0.0097), NFI = 0.77, NNFI = 0.74, GFI = 0.94, AGFI = 0.87, confirming a reasonable model-data fit. October 18-19th, 2008 Florence, Italy 6 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 International performance (IP) has been conceptualized as a second-order model, explained by two observed variables. The fit statistics for the model has not been calculated by LISREL due to the small number of observed variables. Firm characteristics (IMP) has been conceptualized as a second-order model, explained by three observed variables. The fit statistics for the model are RMSEA = 0.058, 90% Confidence Interval for RMSEA (0; 0.25), NFI = 0.88, NNFI = 0.86, GFI = 0.99, AGFI = 0.96, confirming a good model-data fit. Objective entrepreneurial characteristics (OGG) has been conceptualized as a second-order model, explained by four observed variables. The fit statistics for the model are RMSEA = 0.017, 90% Confidence Interval for RMSEA (0; 0.18), NFI = 0.93, NNFI = 0.98, GFI = 0.99, AGFI = 0.96, confirming a very good model-data fit. Tables 4 and 5, and figures 2 and 3, show the relationships between observed and latent variables and the fit indices of latent variables. The structural model confirms, on the one hand, the existence of a direct relationship between the firm characteristics (IMP), the objective entrepreneurial characteristics (OGG) and the international performance (IP) and, on the other hand, the existence of an indirect link, mediated by the subjective entrepreneurial characteristics (SOG) and by the international activity (INT). It seems useful to stress the importance of the mediating role played by the subjective entrepreneurial characteristics (SOG) and by the international activity (INT). In fact, the firm characteristics (IMP) and the objective entrepreneurial characteristics (OGG) affect directly and indirectly the international performance (IP). Table 6, and figure 4, show the relationships between latent variables. The integrated exam of the fit indices allows to confirm whether the model is able to fit the data or not. χ ² scores 298.53 with 180 degrees of freedom, p-value 0. Overall model fit indices show reasonable fit results. GFI (Goodness of fit index) scores 0.82, while AGFI (Adjusted goodness of fit index) 0.77. CN (Critical N) scores 290. Incremental fit indices show lower values, but able to support the conceptual model. NFI (Normed fit index) scores 0.59, NNFI (Non-normed fit index) 0.71, while CFI (Comparative fit index) scores 0.75 . Residuals indices show low values, confirming that the assumed model is able to explain most of the observed data. RMR (Root mean square residual) index scores 0.15, while October 18-19th, 2008 Florence, Italy 7 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 RMSEA (Root mean square error of approximation) index 0.042, with 90 % confidence interval between 0.027 and 0.086 (Figure 5 and 6). 5. CONCLUSION The analysis carried out with LISREL allowed us to examine more precisely the determinants of international performance of SMEs, through the assumptions made with reference to the structural model. The results are as follows: 1) There is a positive direct effect between the firm characteristics (firm size, age, degree of innovation/technology) and the international performance. The direct positive effect between firm characteristics and the international performance can be explained considering that larger companies, with more experience, especially on the international markets, together with a higher degree of innovation tend to achieve better results on the international markets. 2) Objective entrepreneurial characteristics (education and age of the owner, his/her work and international knowledge) are positively and directly linked to the international performance of the firm. The education level and the experience gained by the owner tend to have particular importance in fostering better results on the international markets. This confirms the core role played by the owner in leading SMEs towards successful development paths, especially at the international level. 3) Some firm characteristics have a positive direct effect on the subjective entrepreneurial characteristics (proactivity, risk acceptance, tolerance for ambiguity, initiative, personal development, relationship with uncertainty). October 18-19th, 2008 Florence, Italy 8 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 The positive direct effect between some firm characteristics and the subjective entrepreneurial characteristics can be explained considering that in larger firms, with higher degrees of experience and innovation, the owner tends to be more proactive and tolerant for ambiguity and risk. 4) Objective entrepreneurial characteristics are positively and directly linked to subjective entrepreneurial characteristics. The model confirms that owners with a higher level of education, maturity and experience tend to have a more tolerant approach for risk and ambiguity and to be more oriented towards personal development. 5) Subjective entrepreneurial characteristics have a direct positive effect on the international performance of the firm. The analysis has confirmed the hypothesis that higher degrees of proactivity, risk acceptance and initiative by the owner tend to encourage better international results of the SMEs. The confirmation of this hypothesis stresses the importance that, not only objective factors, but also subjective determinants have in supporting SMEs’ activities towards successful growing paths on the international markets. 6) International activity (internationalization methods, expansion strategies, international planning, internationalization motivations, resource seeking orientation, foreign procurement) has a positive direct effect on international performance of SMEs. The development of a clear internationalization strategy and the complete awareness of the reasons that lead the company towards international activities tend to promote the achievement of better results, in terms of turnover achieved and market share gained. 7) Firm characteristics are negatively and directly linked to the international activity. October 18-19th, 2008 Florence, Italy 9 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 The analysis has revealed that some firm characteristics, such as firm size, have a negative effect on the international activity of SMEs. In particular, SMEs with larger size but without a sufficient level of resources can find several obstacles along their international development paths. Larger sizes involve more complex organizational structures, often characterized by a lower degree of flexibility. Under these circumstances, it can be more difficult to quickly meet market changes. As stated before, SMEs tend not to follow competitive paths based on their dimension, as larger companies usually do, but tend to have an international orientation based on resource seeking approaches. This confirms that SMEs tend to implement strategies based on foreign countries comparative advantages in terms of factor costs, with particular reference to labour costs. 8) Objective entrepreneurial characteristics have a positive direct effect on the international activity of SMEs. Higher levels of education, maturity and experience of the owner, especially on the international stage, tend to promote the development of strategies or action plans able to support the international activity of the firm and better awareness of the reasons of international investments. This analysis can have different managerial implications. 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TABLES Table 1: Frame of reference Variables Dependent variable Author Independent varible Method OGG International Performance EV IMP and INT SOG Axinn (1988) Regression ER no yes yes no Diamantopoulos and Inglis (1988) Discriminant ER (dichotomous) no yes no yes Koh and Robicheaux (1988) ANOVA EP perceived vs. domestic no no no yes Culpan (1989) Discriminant composite no yes no no ER no no no yes ∆ER no yes yes no no no no yes Regression Bourantas and Halikias (1990) Regression Dichtl, Köglmayr and Müller (1990) Average ER, average ∆ES vs. domestic, evaluation ∆ES vs domestic, Lee and Yang (1990) evaluation ∆ES vs industry, ANOVA average EP vs. domestic, evaluation EP vs. industry Samiee and Walters (1991) T-test / χ2 ER, number of markets, EP no yes no yes Holzmüller and Kasper (1991) Regression ER no yes yes yes Koh (1991) SEM: PLS composite (ER and ∆ER) yes yes yes yes Lellan (1993) χ2 and ANOVA EP perceived vs. domestic no yes yes yes Donthu and Kim (1993) Correlation yes no no yes no yes yes yes yes yes yes yes no no no yes Beamish, Craig and OGG e SOG ER in UK, EP in UK, ER in Canada, EP in Canada Discriminant ∆ES Kaynak and Kuan (1993) Discriminant De Luz (1993) Walters (1993) October 18-19th, 2008 Florence, Italy Annual ES, annual EP, ER,EP -ratio 5 year ∆EP Correlation 16 8th Global Conference on Business & Economics Bijmolt and Zwart (1994) ISBN : 978-0-9742114-5-9 T-test, ANOVA no yes no yes 5 year ES and satisfaction with ES) no yes yes yes ES, ER, after tax EP margins Evangelista (1994) composite ( ER, relative EP, development SEM: LISREL Naidu and Prasad (1994) Discriminant satisfaction with IP no yes yes yes Johnson and Arunthanes (1995) Logistic regression 3 year trend ES and EP yes yes yes no Moini (1995) Regression EP and EMS, ES yes no no yes Wagner (1995) ANOVA, Duncan’s test composite ( ER and ∆ER) no yes yes yes Das (1994) Tobit ER no yes no no Holzmüller and Stöttinger (1996) Discriminant ER yes yes yes yes Katsikeas, Piercy and Ioannidis (1996) SEM: PLS composite ( ER and ∆ER) yes yes yes yes Shoham (1996) Regression ( 3 steps) composite ( EMS, ES,EP) no yes yes yes Katsikeas, Deng and Wortzel (1997) Regression composite ES, EP, ∆ES, ∆EP no no no yes Wood and Robertson (1997) MANCOVA,ANOVA international degree yes yes no yes Leonidou and Kaleka (1998) Regression no yes yes no ER, expected ER, composite (actual ER Expected ER) Nakos, Brouthers and Brouthers (1998) ANOVA, Scheffe’s test international degree no no no yes Stump, Athaide and Axinn (1998) ER, perceived EP si si si si ER, EP no si si si no no no yes no yes yes yes Regression Regression Shoham and Kropp (1998) Regression Composite ES (ER and satisfaction , ES and satisfaction., EMS) composite ∆ES ( ER and satisfaction ES and satisfaction EMS) Composite EP ( ROA and satisfaction ROI Thirkell and Dau (1998) and profit margin and satisfaction) composite ∆EP ( ∆ROA, ∆ROI and satisfaction ∆ profit margins) composite (5 year ER, 5 year ∆ER, Beamish, Karavis, Goerzen and Lane Strategic importance and self-assessment Regression ( 2 steps) (1999) EMS, EP, market diversification, customer satisfaction) Shoham (1999) Regression ES,ER,∆ES no yes no yes Baldauf, Cravens and Wagner (2000) SEM: LISREL Composite IP and 5 year composite ∆IP yes no no yes Dean, Mengüç and Myers (2000) Regression ES, ER, composite Export effectivness yes yes no yes Francis and Collins–Dodd (2000) Discriminant ES, ∆ES, ER no yes yes yes ER, ES, ∆ER, Export gross profit margins no yes no yes yes no no yes ER no no no yes composite (self assessment EP, ROI, IP yes yes yes no Regression Robertson and Chetty (2000) composite (impostance and satisfaction Regression EP,ER, Shoham (2000) diversification, ∆ES and evaluation IP) Regression Wolff and Pett (2000) Balabanis and Katsikea (2003) October 18-19th, 2008 Florence, Italy SEM: LISREL 17 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 Overall 5 years vs competitors) Julien and Ramangalahy (2003) composite (reputation, ∆ES, EP, ER). SEM: PLS no yes yes Notes: EV = Environment, IMP = Firm characteristics, OGG e SOG = Objective and subjective entrepreneurial characteristics, INT = International activity, IP = International performance, ER = Export ratio/intensity, ES = Export sales, EP = Export profitability, EMS = Export market share. Table 2: Factor and reliability analysis ITEMS M SD Number of employees 2004-2006 1,606 0,546 Total turnover 2004-2006 7,002 0,498 1,589 0,856 4,437 7,413 1,943 0,663 1,722 0,086 1,667 0,474 FL CA FIRM CHARACTERISTICS - IMP DIMENSION 1 – Firm size (X1) 0,903 DIMENSION 2 – Age (X2) Number of generations of the firm DIMENSION 3 – Degree of innovation/technology (X3) % R&D expenses/total costs OBJECTIVE ENTREPRENEURIAL CHARACTERISTICS - OGG DIMENSION 1 – Education (X4) Education of the owner DIMENSION 2 – Age (X5) Age of the owner DIMENSION 3 – Work experience (X6) Work experiences of the owner DIMENSION 4 – International experience (X7) 0,621 Number of languages spoken by the owner 1,679 0,471 0,805 International experiences of the owner 1,634 0,485 0,690 SUBJECTIVE ENTREPRENEURIAL CHARACTERISTICS - SOG 0,789 DIMENSION 1 - Proactivity (Y1) To resolve a problem I have to study each part of it in detail 5,195 1,207 0,805 People consider me to be a logical thinker 4,509 1,329 0,673 I believe that rational thinking is the only basis for decision making 4,698 1,353 0,603 I always look for better ways of doing things 5,525 1,019 0,592 I can see opportunities way before others do 4,602 1,347 0,480 DIMENSION 2 – Risk acceptance (Y2) 0,898 My firm has a high probability of success in foreign markets 4,460 1,961 0,909 International activity is a positive thing in my business 4,898 1,738 0,902 Exports are an important opportunity for my firm 4,857 1,921 0,870 October 18-19th, 2008 Florence, Italy 18 yes 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 DIMENSION 3 – Tolerance for ambiguity (Y3) 0,754 I enjoy the challenges of uncertain situations 3,453 1,511 0,777 I enjoy working in uncertain situations 2,313 1,459 0,746 I enjoy the challenges of uncertain situations 3,543 1,574 0,742 Selling products in foreign markets implies high risks 3,639 1,445 0,574 Most of my decisions are based on my intuition 4,034 1,231 0,440 DIMENSION 4 – Initiative (Y4) 0,724 If I believe in an idea, no obstacle will prevent me from implementing it 4,698 1,403 0,678 I love when my idea win, even when opposing other views 4,675 1,526 0,670 I am very good at identifying opportunities 4,672 1,304 0,614 No matter the odds, if I believe in something I will make it happen 4,670 1,197 0,504 DIMENSION 5 – Personal development (Y5) 0,750 I am always at the lookout for things that will improve my life 5,274 1,215 0,839 At any situation I have always been an important factor for constructive change 5,137 1,159 0,748 If I see something I don’t like it, I fix it 5,703 1,007 0,548 Nothing is more exciting than seeing my ideas turn into reality 5,783 1,106 0,512 DIMENSION 6 – Relationship with uncertainty (Y6) 0,650 The uncertainty surrounding my firm prevents me from doing my best 3,684 1,775 0,793 I often get irritated when unexpected events ruin my plans 4,052 1,798 0,781 1,114 0,319 2,351 1,316 1,526 0,503 Competitors already in the foreign market 2,650 1,132 0,785 Wide market 1,862 1,116 0,733 Follow customers in their internationalization processes 2,883 1,121 0,723 Geographical position for further investments in the region 2,850 1,102 0,694 INTERNATIONAL ACTIVITY - INT DIMENSION 1 – Internationalization methods (Y7) Internationalization method DIMENSION 2 – Expansion strategies (Y8) Development of internationalization strategy DIMENSION 3 – International planning (Y9) Strategy or action plan DIMENSION 4 – Internationalization motivations (Y10) 0,727 DIMENSION 5 – Resource seeking orientation (Y11) 0,767 Low raw materials costs 2,855 1,006 0,866 Low semi finished goods costs 3,066 0,981 0,796 Low labour costs 2,787 1,226 0,787 1,760 0,722 0,326 0,305 2,683 0,534 DIMENSION 6 – Foreign procurement (Y12) Foreign procurement INTERNATIONAL PERFORMANCE - IP DIMENSION 1 – Export sales/total turnover (Y13) % Export sales/total turnover (average years 2004-06) DIMENSION 2 – International market share (Y14) International market share Notes: M=mean, SD=standard deviation, FL=factor loading, CA= Cronbach’s α. October 18-19th, 2008 Florence, Italy 19 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 Table 3: Main LISREL abbreviations ABBR. MEANING ABBR. MEANING Y Endogenous observed variables β Structural coefficients between η and η X Exogenous observed variables γ Structural coefficients between ξ and η η Endogenous latent variables ζ Stochastic errors η ξ Exogenous latent variables ε Stochastic errors Y λx Structural coefficients between η and Y δ Stochastic errors X λy Structural coefficients between ξ and X Table 4: The bonds between observed and latent variables Observed variables/Latent Variables SOG (η1) Y1 λy11 Y2 λy21 Y3 λy31 Y4 λy41 Y5 λy51 Y6 λy61 INT (η2) Y7 λy72 Y8 λy82 Y9 λy92 Y10 λy102 Y11 λy112 Y12 λy122 IP (η3) Y13 λy133 Y14 λy143 IMP (ξ1) X1 λx11 X2 λx21 X3 λx31 OGG (ξ2) X4 λx42 X5 λx52 X6 λx62 X7 λx72 October 18-19th, 2008 Florence, Italy 20 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 Table 5: Fit indices of latent variables Latent variables Observed variables Proactivity RMSEA = 0 Risk acceptance Subjective entrepreneurial characteristics Tolerance for ambiguity Iniziative Relationship with uncertainty Internationalization methods Expansion strategies NFI = 0.96 GFI = 0.99 AGFI = 0.97 RMSEA = 0.046 90 % CI RMSEA = (0.02 ; 0.097) International planning NFI = 0.77 Internationalization motivations NNFI = 0.74 Resource seeking orientation International performance 90 % CI RMSEA = (0 ; 0.062) NNFI = 1 Personal development International activity Fit indices GFI = 0.94 Foreign procurement AGFI = 0.87 Export sales/total turnover Not calculated by LISREL due to International market share the small number of observed variables. RMSEA = 0.058 Firm characteristics Firm size 90 % CI RMSEA = (0 ; 0.25) Age NFI = 0.88 Degree of innovation/technology NNFI = 0.86 GFI = 0.99 AGFI = 0.96 October 18-19th, 2008 Florence, Italy 21 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 RMSEA = 0.017 Education 90 % CI RMSEA = (0 ; 0.18) Age Objective entrepreneurial characteristics NFI = 0.93 Work experience NNFI = 0.98 International experience GFI = 0.99 AGFI = 0.96 Table 6: The bonds between latent variables IMP (ξ1) OGG (ξ2) SOG (η1) γ11 γ12 INT (η2) γ21 γ22 γ31 γ32 Latent varibles/latent variables SOG (η1) β31 IP (η3) INT (η2) β32 FIGURES Figure 1: Model of the determinants of International Performance + FIRM CHARACTERISTICS + SUBJECTIVE ENTREPRENEURIAL CHARACTERISTICS + - INTERNATIONAL PERFORMANCE + OBJECTIVE ENTREPRENEURIAL CHARACTERISTICS + INTERNATIONAL ACTIVITY + October 18-19th, 2008 Florence, Italy 22 + 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 Figure 2: Y-Measurement model Figure 3: X-Measurement model Figure 4: Structural model October 18-19th, 2008 Florence, Italy 23 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 Figure 5: Main fit indices of LISREL model Degrees of Freedom = 180 Minimum Fit Function Chi-Square = 326.57 (P = 0.00) Normal Theory Weighted Least Squares Chi-Square = 298.53 (P = 0.00) Minimum Fit Function Value = 2.55 Root Mean Square Error of Approximation (RMSEA) = 0.042 90 Percent Confidence Interval for RMSEA = (0.027 ; 0.086) P-Value for Test of Close Fit (RMSEA < 0.05) = 0.0092 Normed Fit Index (NFI) = 0.59 Non-Normed Fit Index (NNFI) = 0.71 Comparative Fit Index (CFI) = 0.75 Critical N (CN) = 290.00 Root Mean Square Residual (RMR) = 0.15 Standardized RMR = 0.10 Goodness of Fit Index (GFI) = 0.82 Adjusted Goodness of Fit Index (AGFI) = 0.77 October 18-19th, 2008 Florence, Italy 24 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 Figure 6: LISREL model October 18-19th, 2008 Florence, Italy 25 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 1 The influence of managerial characteristics on the internationalization process has been analyzed by Leonidou and Katsikeas, (1996); Leonidou, Katsikeas and Percy, (1998) and Manolova , Edelman and Greene, (2002). 2 The authors confirm the hypothesis that there is a direct link between the number of employees and the international activity of the firm. 3 Since SMEs are not able to influence significantly the external environment, due to their small dimension (Bijmolt e Zwart, 1994), we have excluded the environment dimension from the analysis. 4 See also Sousa C.M.P., 2004. 5 Overall model fit indices include GFI (Goodness of fit index) and AGFI (Adjusted goodness of fit index), by Jöreskog and Sörbom (1986). The goodness-of-fit index (GFI) is defined as: GFI=1-[Ti/max (Ti)] (1) The numerator in (1) is the minimum of the fit function after the model has been fitted; the denominator is the fit function before any model has been fitted, or when all parameters are zero. The goodness-of-fit index adjusted for degrees of freedom, or the adjusted GFI, AGFI, is defined as: AGFI=1-(k/df)(1-GFI) (2) where df is the degrees of freedom of the model. This corresponds to using mean squares instead of total sums of squares in the numerator and denominator of 1 - GFI. Both of these measures should be between zero and one, although it is theoretically possible for them to become negative. This should not happen, of course, since it means that the model fits worse than no model at all. We should also consider CN index (Critical N). It underlines if the sample size is adequate. CN= [χ²(1-α)/F]-1 (3) where χ² is the 1 - a percentile of the chi-square distribution. This is the sample size that would make the obtained chi-square just significant at the significance level a. 6 Incremental fit indices include NFI (Normed fit index), by Bentler and Bonnet (1980), NNFI (Non-normed fit index), by Bollen (1988) and CFI (Comparative fit index). NFI compares the improvement in the minimum discrepancy for the specified (default) model to the discrepancy for the independence model. A value of the NFI below 0.90 indicates that the model can be improved. NFI=1-F/Fi (4) NNFI adjusts NFI for the dgrees of freedom. NNFI=(fi-f)/(fi-1) with f=nF/df and fi=nFi/dfi (5) NNFI close to 1 indicates a good fit. CFI compares the existing model fit with a null model which assumes the latent variables in the model are uncorrelated. CFI close to 1 indicates a very good fit. CFI=1-τ/τi October 18-19th, 2008 Florence, Italy with τ=max(nF-d,0) and τi=max(nFi-di, nF-d, 0) (6) 26 8th Global Conference on Business & Economics ISBN : 978-0-9742114-5-9 7 Residuals indices include RMR index (Root mean square residual) and RMSEA index (Root mean square error of approximation). Residuals are the part of observed data that the estimated model is not able to explain. October 18-19th, 2008 Florence, Italy 27